So in Cleveland if you have aluminum rims at some point you're going to start leaking and my…read moredaughter has a pretty good track record of not telling me when the check engine light's on or when the TPMS sensor is illuminated. I was able to fill her tires the other night as I got cold and a air loss is pretty much normal when the weather changes. When I started her car up this morning she lost 10 lb overnight which of course is not normal. While I was able to get her car from school and get it serviced I haven't had any Tire service done in this neck of the woods I normally go up to Painesville or mentor. My normal tire shop that I go to it's almost a guaranteed wait of half a day. However I wanted to roll the dice and try the first result that came up in my search and that was the shop. Most places are pretty darn busy nowadays but they tend to make room for folks that need help with flat repair. I called them and they got me right in and I was able to walk across the street to get a cup of coffee and a sandwich while I waited. Total time was about 45 minutes which wasn't bad at all and while I did not have any nails in my tire I did have bead leak due to corrosion in the aluminum. Sadly this is a reality of where we live however this shop was kind polite and got me in in very short notice. The total cost for the mountain balance grinding the bead and resealing it was $37 which is ridiculously cheap. Thank you so much for providing a great service at a great value.

Nearly 200 dollars to mount, balance and dispose of 4 tires!! I've been a long time customer with…read moremultiple vehicles being brought here. It's also important to note, you do not get an itemized bill. It's 150 labor. My thoughts are because they charge the customers extra to bring your own tires. I get it they sell tires there. But nearly 200 out the door! Insane. I will not be returning.

I'm very happy with the brake service they performed on my car today at Geauga Auto! Frank is very…read morepersonable and friendly. The prices are fair and I felt like I got an honest deal. (A significant amount less expensive than Chardon Square) I was also happy about being able to get an appointment right away! I will be coming here for future work and will be sure to spread the word! My rear brakes work perfectly and my 2004 vehicle drives like new! Thank you, Geauga Auto Repair!

We gave this place 2 tries... they changed our oil but we saw a leak in the garage- drove all the…read moreway back there- apparently they had been sloppy and got oil on some plate and that is what was leaking. OK fine...so we gave them another chance months later when it was time for another oil change. This time the same thing happened!! We do NOT need oil stains in our driveway and garage!! Then after they cleaned it up the second time... We started to smell oil in our car!!! My husband checked and they DID NOT PUT THE CAP on correctly!!!! So oil with splattering all over our engine!!!!! This could cost someone their motor!!! And do you really think Valvoline would pay for a new motor??? NO! The manager Noah was there both times.. either he does not know how to manage and train his people or he is just a bad manager. We will not go back.

I had an excellent experience at this location, despite Amanda and crew being short staffed. They…read morewere very hard working, polite and accommodating. And it was cool to see that there were alot of female employees there. They're competitively priced, you do pay for the quick convenience. It helps if you have a coupon, which can be found on their website. Overall I really recommend this location.

Jerrick was the man! Him and all of the staff were super friendly and did a phenomenal job!read more

Best oil change I have ever had! This place is incredibly…read morehonest -- I really appreciate how they didn't try to upsell me on things I didn't need. Carolyn was super nice and made the whole experience easy and stress-free. She took the time to explain everything clearly and answered all my questions with patience. The customer service was amazing from start to finish -- friendly, professional, and fast. I left feeling confident that my car was in good hands. Highly recommend to anyone looking for an honest, trustworthy place for an oil change!

I'm wary of other locations; but this one's great! Had my car in & out in a reasonable time at a…read morereasonable price. Using coupons always helps! Even with additional services added on like filter engine replacement & a line flush it was reasonable. Would definitely return to this location in the future!

I stopped in on a whim because my tires needed air and I was about due to get an oil change anyway…read more Talk about adulting! While I had to wait about 10 minutes for my car to be serviced, I was offered a water and the time moved quickly. It is important to note there was only one person working and two cars in before me. The gentleman who serviced my car was beyond courteous and explained my options to me very well. The entire transaction took less than 10 minutes. He even offered me Capri Sun after! Service was a 10/10! Pro tip: look for coupons on their website.

Needed a stereo in a Jeep I had just bought. Went in told them what I was looking for and they set…read moreme up with a stereo that was as close to that as they could. When I picked up the car everything worked fine. Has the basic functions I wanted, and options my wife was happy with. The only down side was had to leave it overnight so they could get some parts to do it right. My experience was great, They listened to what I wanted and kept me informed of what was going on.

You know that trip to a Halloween hayride kid style when all three of your kids fall asleep and…read moreyour low pressure light goes off for three of your four tires and you see this shining beacon of automotive assistance but you have no idea how awesome they're going to be? That was my 430 Friday night - these folks were awesome! Not only did they fill up my tires (and free because my tank was full and car packed) so I said Hey can you replace my headlight? They had the part sent right over and did it all while the kids slept AND for about $10-15 cheaper than I ever expected. The owners are awesome aaannnd incidentally doing my breaks Monday for more than $200 cheaper than my brother in laws garage....I found a new place and couldnt be happier.

The owner at Lube Station in Bainbridge, Ohio is always friendly and helpful. I've been going there…read morefor years and I'm always happy with their service!

From the owner: True Ten Minute Oil Change Business Honest, Fast, Reliable…read moreService!

On January 9, 2026, I visited this Valvoline to get an oil change on my 2020 Honda Accord. It was a…read morewindy day as I looked at the the Weather Channel app and the wind was blowing over 21 mph around this time. The highest wind I saw on was 27 mph. When I arrived, there were 7 cars waiting and 1 car in each of the 2 bays. I patiently waited for 2 hours to get an oil change. There was an issue that arose as Eli and D-Lo were finishing up the service on my car. D-Lo opened the garage door while my hood was still up. The wind was blowing so hard at this moment (creating a wind tunnel) that it whipped the hood of my car back so much that it almost ripped my hood off the hinges. Eli and D-Lo saw this happen so they grabbed the hood on each side of the car and tried to close it, but they couldn't close it against the wind blowing. I'm in the car the whole time watching this happen so I yelled out the window, "It's the wind. Close the garage door." Eli heard me and yelled to D-Lo to close the garage door. Eli held the hood of my car from flying off while D-Lo went to close the garage door. There was an issue with closing the garage door so they switched and D-Lo held the hood from snapping off while Eli fixed the garage door issue and was able to close it. They were able to close the hood of my car after the garage door was closed. They finished servicing my car then I left. During this event my car was damaged which I was unaware of until I got home and discovered it. The edges of my car where the hood attaches to the rest of the car were bent upwards since the hood blew back beyond capacity and almost tore right off. The hood of my car still being open when the garage door was opened up created this damage. I believe the hood would have ripped off if they weren't holding it. When I discovered the damage I called to speak with the manager, Nicole. After explaining the situation, she told me that I would have to come back for her to assess the damage to the vehicle. She was not apologetic at all and seemed to be on the defense the whole time. I really didn't have time but I returned and parked in their parking lot. Nicole saw me park then she went over to speak with Eli. After that, she had another employee come out to my car and give me instructions. She told him to tell me that I needed to come into the bay for her to assess the vehicle. I decided not to go to the back of the line and wait again for an unknown amount of time as there were 6 cars waiting. On January 15, 2026, I went to the same Valvoline after work during a snow storm. When I arrived there was no wait and I was able to get right into the bay. Nicole came out with an attitude and asked me where the damage was on my car. I showed her and she said, "Yeah we're not fixing that." I said, "Why not? This happened at your facility under your care. I know you watched the video." She said, "Yes, I watched it and we're not fixing it. We can't control the wind. Our policy is to keep the garage door open in above 45 degree weather." I said, "But, you can control the process and the garage door wasn't open the whole time. It was opened while my hood was still open creating this problem. That's ok, I'll just call back the customer care number." With a smug attitude she said, "Ok they're just going to send you back to me." Then she walked away. I called customer care and they indeed tried to send me back to her. I requested to speak with the general manager and I still haven't received a return phone call yet. I've been dealing with this issue for over 2 weeks now. A flawed process of having the garage door closed to do the oil change on an overly windy 47 degree day, to opening up the garage door which created a wind tunnel prior to closing the hood is what damaged my car. Not the wind alone. My car was damaged by a person modifying the environment by opening the garage door which allowed the wind to just about snap the hood of my car off. Needless to say, I will not be doing business with Valvoline anymore.

Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

First of all, I have to stop myself from crying because the staff at this O'Reilly's is beyond…read moreamazing. My car literally broke down in their parking lot. Ty Tiggs literally came outside to help me figure out the issue in the cold, windy rain. To say that he (Ty Tiggs) and Michael Holly were only doing their jobs is a pure understatement. The crew at this store went "OVER AND BEYOND" to make sure that I got my situation handled. At no point did I ever feel like I wasn't the priority. Even when other customers needed their help, they were able to assist them while still taking care of my needs in an exceptional manner. You can't tell me that they aren't ANGELS IN DISGUISE. I am never going to another auto parts store except this one. You DEFINITELY have a customer for life! I don't care if I move out of the city. I will order from them online. Customer service is everything, especially when life is getting tough. O'Reilly on Chardon is the #1 Auto parts store in Ohio....HANDS DOWN! Store #4565 #Daughter of a Mechanic

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!