Quick prompts and very professional service was right on time. Will always take my car thereread more

Giles continues to provide great service. Eric was a great help when my vehicle suddenly died on…read morethe freeway and offered much needed advice. They always get our vehicles in ASAP for service and are fairly priced. We highly recommend Giles to anyone.

They replaced an axel for us and did it very quickly because of our schedule and not having an…read moreextra car. A coupe of months later another part failed and they got us in right away. Probably shouldn't say this but he ate the other part and labor because of the inconvenience. I have never seen any shop do that. Nice guys old style shop reasonably priced.

Efficient and professional. I booked my appointment online, when I arrived they started the work…read moreimmediately and completed my oil change in under 30 min.

The most honest mechanic around, very fair prices. They are always busy but worth the waitread more

Great place to visit if you ever need your car checked and/or fixed or if you just need an oil…read morechange, etc. Their prices are very reasonable and the staff/ Mechanics there are very knowledgeable and honest too. Definitely worth a visit if you're looking for a mechanic to get your vehicle serviced.

Conrad's took advantage of me. The front desk clerk and the manager work together in dishonest…read moreways. I was charged for a Balance & Rotation of 4 tires. However, none of my tires were balanced nor rotated. All of my tires are on the same wheel well. Worst of all, I wasted my time on a long trip only to have my truck still shaking at speeds of 55 mph and above. SO DISAPPOINTING

Has had my wife's car since Saturday at 10am for four new tires. She originally was going to wait…read moreat the shop. It's now Monday at 2pm and we still don't have it back after we were told Monday morning it would be done by 10am.

Reasonable priced and fair . I had him do brakes and got done in one day…read moreMuch better prices than dealer, also good on tires. I got 4 tires two years ago, less extra charges than dealer. Friendly atmosphere and owner remembers you

After two other garages suggested I have the power steering pump and lines replaced on my van,…read moreturned out it was a leaky rack and pinion. While more costly to replace the rack and pinion, had the pump been initially replaced, it would have not only added to the overall cost, but left me without a vehicle for several days. This is why I appreciate going to a garage that has experience. Zaps got my vehicle in, did the necessary repairs, and I was back on the road in record time. So not only was my PS pump just fine, but the overall repairs were handled at a reasonable cost. Couldn't ask for more than that. Thanks guys.

Brian and his crew were very responsive to getting my car looked at, providing me a fair estimate,…read moreand then getting the work completed in a timely manner. I appreciate a business that still understands building quality relationships with their customers. Thanks- this was my first time here but it won't be my last!

I've been bringing my vehicles to these guys for a long time (6+ years). they handle all my oil…read morechanges, tune ups, brake maintenance, and they've handled repairs for me on insurance claims. the body work came out so nice on my car after being rear-ended that I had them fix all the rust popping on my door panels and quarter panel. the paint work they do here is great. it's actually worth it just to go see what they pull out of the booth

Turns out I had tire choice do some front end repair work not only did they do a shitty job and I…read morehad to have it all redone at my expense another $1600, but I let them do my oil change and they screwed up the oil housing filter with the spring in it, which is now starved my motor from oil which, since I had to get the front end, repaired a second time from a better shop, I am now finding out that because of what they did, they starved my engine for oil and now I have valves ticking all over the place! I would not recommend any of the people that work at that particular tire choice to even change my tire. I will be calling their corporate headquarters in the morning and I will get satisfaction and my engine fixed.

Thanks Matthew and Alicia. Matthew fixed my appointment without hesitation and Alicia actually…read morecalled me to let me know my tires arrived, I didn't have to follow up. Done in two hours and were the most professionals about customer service. You're really good at people talk Matthew. I'll do business there again!

I assumed they were associated with Classic Toyota but they are not. They were more interested in…read more"making the insurance company pay" rather than explaining why their estimate was just about $10,000 more than my insurance, State Farm, would pay (6K vs 16K). I told them I needed to move my car across the street and they let me but they refused to give back all the parts that they took off my car, many of which were good parts. I never got my parts back because I wasn't going to pay the $3,456.10 they wanted for their estimate. Honestly, what they are doing should be illegal.

Absolute nightmare scenario. I have never experienced such rudeness, nor have I have seen such…read moreblatant attempts at defrauding customers or insurance. Brought a BMW X5 here for a simple repair to a front bumper, and the shop proceeded to send supplement after supplement, which the insurance adjuster did not agree with, pushing the initial $5000 repair to $13,000. We would attempt to get updates, and they would take days to reply. We asked them to cancel the repair and they claimed we would owe $4800 in storage fees to get the car back. It took days for them to even produce that number, how could they say we owe them for that time? At one point, a person answering the phone said "we only charge the storage fees because insurance will pay it, maybe they'll help you because you're a customer". I don't think she even understood that is fraud. We went there to find that the car had been disassembled far beyond the accident area, and the parts carelessly thrown inside as though the shop had decided on their own they were going to make our vehicle a total loss. Initially, the front desk agent was so defensive about the situation she went as far as to say "we don't have to help you at all" . Only after demanding we speak to the owner, were we able to get someone to seemingly take responsibility and release the car to us without charges. We were promised the destroyed panels would be replaced, but we have yet to hear from them a month later. Absolutely do not go here.