My tires have been squeaking ever since I got the brake pads replaced in August. The squeaking has…read moreonly gotten worse since. Makes me question the quality of brake pads they used. I reached out a week ago about this asking if perhaps they could inspect the issue, and have not heard back from anyone. I've tried to reach out twice now. Pretty disappointing.

Fair prices and great hours. Very trustworthy and helpful. I love that I don't have to take a day…read moreoff work and could fit me in after work. Great communication.

I was greeted by Jose once I stepped in. He was professional and courteous, while still keeping it…read morecasual and conversational. I needed a battery replacement and he came out to run the free battery test that AutoZone advertises. The test confirmed I needed a new battery, which I knew already because I had been jumping my car for the last month. He rang me up for the 3-year battery and recommended some anti-corrosion pads, which were like $4. While I was at the register Isaac was already outside removing the old battery. By the time Jose brought the battery to Isaac, he had already removed the old one. The new one was installed in about 3 minutes and I was at the shop for 15 minutes total, from the time I pulled up to the time I pulled out. Jose and Isaac were awesome to work with, really kind and knowledgeable. This is what customer service is supposed to be like. I'll be back here for my future needs and it's really all because of them. I highly recommend you get your car needs met here. And make sure to call them to ask when they will have enough staff to install your battery. They get busy and sometimes if they are understaffed, understandably they are unable to help.

They offer a free battery check as well as checking for any trouble codes or lights that show up…read more Very friendly.

Jose was extremely helpful and very knowledgeable. Quick and friendly service. Thanks Auto Zone…read moreHuntley!

I went in on Friday to get a rear wiper for my Traverse. I got home and realized I was directed to…read morethe wrong one. When I went in to exchange it, the manager was so helpful. He helped get me the correct blade and also installed it. Thank you. I highly recommend this place.

I came here with an issue that no parts store around could resolve and the sales associate Karter…read morewent above and beyond in assisting me with the solution. Not only did he point me in a direction that would resolve the issue but he also made a point to making me feel valued as a customer. He always has a good smile on his face and very welcoming anytime I come in. By this type of service I'll only be shopping at this location.

Shout out to Garrett! He is always very helpful and kind. He replaced windshield wipers on 2 of my…read morecars, and was very helpful in removing a lodged radiator cap piece. Thank you and I highly recommend O'Reilly for your automotive needs.

I've only had good experiences at this Autozone location, particularly from Jose M! It's a…read moreconvenient location, right on the main road, and there is ample parking.

Thank you to the young man that helped me with changing the battery in my key fob and then walked…read morewith me back to my car in the Aldi parking lot (in the freezing cold) to make sure that my key worked (both my fob and actual key)! Your help was greatly appreciated!

Got wiper blades yesterday and Socorro was a terrific help. Great experience on my endread more

Do not buy a batterie from AutoZone of Carpentersville. I purchased a batterie for my car in…read moreNovember of 24. The batterie had a 3 year warranty. In February of 25 the batterie was dead. They exchanged it for a new one in February of 25. The replacement batterie just died (2/1/26) and does not take or keep a charge. I tried to return it today and I was told they would not honor the warranty. I spoke with the manager and was told their policy is to allow for only 1 return during the warranty period. The attitude I received from the manager was very poor as she did not care to stand behind the product or the warranty.

My Pop's knows his stuff !! He's bine around cars for along time !!! He is is cautious and treats…read morestuff nicely!!!

I was visiting autozone with my mother on Sunday. She was searching all day for windshield wipers…read moreat other stores but couldn't find them. When she came to autozone she met a nice employee, Isaac H. He was very helpful and informative on the products that my mother was purchasing. Thanks for the help Isaac!

I stopped in to ask about golf cart battery connections and Louis V was super helpful. I was very…read moreimpressed and appreciate his help! We'll definitely be back!

Love this place. I…read morecame in on a Saturday without an appointment and they were booked solid. I let them know I was close to having a flat and had trouble inflating the tire at the gas station next door. I was worried that they would send me off, but instead they took my name and said, give it 30 minutes at least. In about 10 minutes, someone called my name and in another 10 minutes everything was taken care of, no charge. It's been awhile since we last purchased tires here, but the service is excellent.

Very disappointed and disgusted in the algonquin location. I booked an appointment for a tire…read moreassessment and an alignment assessment . The little trunk slammer sales guy refused to look at the car on the rack and provide the true thing I was there for , instead his answer was to push new tires on me like a slimy little salesmen, I have been buying tires there for years but I no longer will go here to this location !