Ordered new set of tires for my truck online. They had them in stock and scheduled an appointment…read morefor the next day, Monday. They were packed when I got there. Small wait to check in. Representative was courteous and said they would have them on soon. It took an hour but I was satisfied as the tires were perfectly balanced and off I went. The other thing I like about this store is they offer a free tire rotations and repair (plug) if needed. Also saved $100 for a black Friday special.

Terrible customer service. Guys here are rude, no consideration, poor service and poor…read morecommunication skills. The job didn't get done in a timely manner for they will put you on the bottom list for service. Bias .

Great service, good prices and very accommodating. They offer free tire rotations if you buy your…read moretires from them, and no hassle when you schedule these appointments. Glen is so nice and helpful.

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

They usually do good work. Gavin is outstanding explaining things, and goes the extra mile to fully…read morecheck leaks. They are close to my home, and the pricing is competitive with other repair shops. They also communicate very well via texting with videos and pricing. I feel comfortable bringing my car here.

Not happy with Merlin's. I walked in a week ago looking for an oil change. They told me I'd have to…read morebook an appointment (pro tip: book an appointment before you go in). I told the guy before booking the appointment that I wanted their basic oil change for a truck I don't drive. He told me it would be $29. Boom, I booked the appointment. I show up. They do the oil change. At payment, I'm told it's $37. I scoff and tell them what I was quoted. The guy just looks at me and says, well... it's $35 + tax. So that's $37. I had a few options there, but the truth is my time was more valuable than the few extra dollars. So I paid it without uttering a single complaint. But I won't be back again, and I will be sure to tell others about my experience.

I read reviews on yelp and thought gave it a try, for suburban tire…read more I was a BGFS for brake job. They checked the brake and gave me a big lie on why i need new brakes and a tie rod. Cost $2075. I than left and here and drove to suburban tire, right from the start they welcomed me, i told them about the brake making noise, they checked the brakes and told me it only needs cleaning, they cleaned the brake and the noise went away, its been a week know and the brakes are fine, they also checked the tie rod and told me the screw was loose. This job cost me $120 thanks to suburban auto. Stay away from BGFS

Awesome experience! Matt and his guys did a fantastic job! Start to finish was perfectread more

Troy and his guys always come through for me. Even when I bring him some unusual stuff. I used to…read morebe a mechanic and I'm still a gear head. These guys are great!​

Gave me a completely incorrect diagnosis, left a bunch of wires exposed when I told them that I…read moredidn't want service done by them. Also charged me more for the diagnosis than originally quoted. Stay aware from these scam artists.

I am so glad I found this place! After my dad passed away, I was hesitant to use just anyone to…read morework on my car. (I only trusted my dad) Anyways, so I started coming here for my car for maintenance and other huge services like brakes! I was always scared of being ripped off as a girl but after today, I realized they take great care of their customers regardless of gender. I trust their opinions and pricing. Highly recommended!

I had high hopes for this place. I walked in, and the guy behind the counter didn't even…read moreacknowledge me as I stood right in front of him. I finally said hi and he asked how he could help. I told him I needed an oil change. He gruffly said, "We can get to it tomorrow." He wasn't friendly, not apologetic, and gave me the distinct impression that he really didn't give a care about my business. It was 4:15 on a Thursday, and they close at 6. I would have thought they could get me in, but even if they couldn't - there's no excuse for his behavior. I walked out and will never go back. There are plenty of oil change places out there that actually seem to care about their customers.

The best auto repair shop in town !!!.... They do Excellent work , and are very honest ....Best…read more price in town . The turnaround time is amazing, I got my car back within the day . The owner is extremely helpful guy, he went above and beyond to offer the best advice and solution... never met a mechanic, so honest... can't say enough good things about this shop ... Thank you guys !!!

Took car there 10 days ago because it was making a squeaking sound. Ethan the young "mechanic "…read morecalled and said it was a steering rack. Told me the clock spring was disconnected too. Total was $1300. 4 days later front tire completely falls, axle snaps, and ball joint falls out. Owner says get it towed in and he'll work with me. Quotes me $2300 for the second part of the job. Tried calling owner no response. Very unprofessional and not willing to admit they made a mistake or work with me. Not to mention this tire falling off could of killed me. They deny the second damage had anything to do with the first job but I've spoken to enough people that said at a minimum they should of done a full inspection of the front end. If they had a done a thorough inspection I would of happily paid the money. Instead two tows and here we are. Avoid this shop and go somewhere that knows what their doing and doesn't avoid phone calls when things don't go there way. In life it's how you respond to the tough times that define you.

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.