1. William's Service Center

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Streamwood, IL

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William's Service Center

3.2 (18 reviews)

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3 years ago

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4 years ago

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7 years ago

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5 years ago

Place is reasonably priced , had emergency front end work done and These guys hooked it up with towing and a speedy repair. Overall happy!

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5 years ago

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10 years ago

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7 years ago

The new owners just cashed the check for the oil change over 5 months after it was done. Don't go there they are liars and scam artists.

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14 years ago

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14 years ago

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12 years ago

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7 years ago

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10 years ago

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11 years ago

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13 years ago

Been going there for years. Wouldn't think of letting anyone else touch my cars. As trustworthy as they come.

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15 years ago

Avoid like the plague. This guys fixes nothing...like a dealer all he does is replace at a premium price.

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12 years ago

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12 years ago

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10 years ago

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Review Highlights - William's Service Center

“I take all of my vehicles to Ed because I know the evaluation will be thorough and correct.”

Mentioned in 6 reviews

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Discount Tire

Discount Tire

(97 reviews)

I made a visit to Discount tire due to having three tires that were leaking air. I called ahead to…read moresee if they would take walk-in and Adrian answered the phone. I want to give him super kudos because his customer service on the phone and empathy was phenomenal. He said it would be no problem for me bring in my vehicle. He quickly greeted us once we parked. Ramiro took over to check my tires. Ramiro not only explained the problem, he showed me. I appreciated their great service and would highly recommend this location.

Winter is approaching, and I want to ensure that my tires are properly maintained, which is why I…read morecontacted a professional. I scheduled an appointment online, and the process was simple. After you book, it will send you a text message as a courtesy follow-up and a reminder. When my appointment was approaching, I checked in via the URL provided by text message. The URL is also used to track the status of the vehicle; it's a great tool if I was going to drop off my vehicle but instead decided to wait. Even though I had made an appointment, I had to wait in line to be served. I don't see the benefit. Tim eventually assisted me. He walked over to my car to assess the tire. He used a gadget to check the tire tread to see if the condition was safe to drive in. After the examination, two of the front tires were in poor condition. So I had it replaced the same day; they were so efficient that I had my car within an hour; I expected to stay longer because of how busy they were. It's strange that the tire pressure indicator is still on. I did follow their instructions to drive around for at least 15-20 minutes to reset it. I'll have to deal with this tomorrow. Edit: I discovered that the tire pressure light had not been adjusted because the tire in the rear had a low air pressure of roughly 5 PSI. I'm upset because the tire technician didn't bother to examine or fill the tire. Carelessness and a poor work ethic

Pep Boys - Pep Boys

Pep Boys

(82 reviews)

I had such an GREAT experience at the Pep Boys that I felt I needed to share…read more I originally took my Honda Civic to the dealership because my air conditioning wasn't working. The dealership told me the issue was not the compressor seal (which is under warranty), but instead a completely different component that would cost me around $4,000 to repair. Wanting a second opinion, I brought my car here--and I am so glad I did. Ray, the manager, and his team spent over two hours thoroughly checking my car. They were incredibly professional, kind, and patient, and they even honored a coupon I brought in! Most importantly, they told me the truth: it WAS the compressor seal. Because of their honesty, I'm now able to take my car back to the dealership and have the repair covered under warranty--saving thousands of dollars. It's rare to find a shop you can truly trust, but this is one of them. Ray runs a place that clearly values integrity over quick profit, and that says everything. If you want an honest mechanic who takes the time to do things right, go here--and ask for Ray. I will absolutely be bringing my car back for any future needs. I would give them 10 stars if I could! Price assessment Great price Services Air conditioning

Received a form response and later that evening was contacted by Leah the alleged Customer…read moreRelations Team representative I sent them information and documentation. After several attempts to contact Leah, I have heard NOTHING from her or the alleged Customer Relations Team nor the Field Leadership Team. This lack of response from Leah only reinforces the Pep Boys attitude of ignore customers complaints and treat customers rudely. I have contacted Leah as I said, and after several attempts to determine what, if anything, Pep Boys would do. As of 12-23-25, I can tell you they ignored me. I have never received any more communication from Leah. As a member of the Customer Relations Team, I can document no responses and can only assume the rude behavior I experienced at the store is the model that Pep Boys desires of their employees. Pep Boys leads by their dismal example. No wonder their employees don't care. Management doesn't care.

Casey Automotive - Outside

Casey Automotive

(68 reviews)

I recently went to Casey Automotive to get my car's breaks replaced. My husband often gets his car…read moreserviced here, but I was equally blown away! With a job that sometimes has me traveling around the burbs, my breaks were in need of replacement. I called in the morning and they were able to fit my car in and finish it same day! We had a $120 off coupon that expired end of Feb but they still acknowledged it. It was easy for them to send me an estimate to my phone, texts when my car was ready for pick up, and allowed payment via text link or in person. Will was very professional and nice during the whole experience! They are ASE Certified and a AAA Approved Repair Vendor. Tip: Casey Automotive is one of the few in Illinois to receive the ASE Blue Seal of Excellence! Their mechanics are top notch so you can trust them when in need of car servicing!

These guys do good and honest work for a pretty decent price. A couple of minor gripes…read more.. 1. I was told first come, first serve in the mornings. I pulled in the lot a half hour before they open (open at 7:30am). Even in a blizzard, there are folks lining up outside the door 10+ minutes before they open. With a handicap, you might not be able to stand in line for 20 minutes. It would be a great thing to have some number system or way to make an appointment (where that doesn't evolve into a half day thing for an oil change). 2. The parking lot is always choked full of cars. And driving in circles to find a spot isn't the easiest in this lot. Still, this is a great place in terms of value and quality of work.

William's Service Center - tires - Updated October 2026

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