Although I cannot argue with the excellent location for residents (including University at Albany students) nor the size of the store, there are many aspects that need to be improved. I for one have never seen a Walmart with employees that lack ANY form of enthusiasm or motivation to do their job. As I understand working at Walmart probably isn't the most of entertaining of careers, the lack of help is unbelievable. It is almost as if the majority of employees are zombies. And, the ones who are not, seem to have a death wish for you. With that said, there are a select few that work here that I would say do an amazing job and have that positive, up-beat attitude everyone appreciates. As a student at the University at Albany for four years, I can tell you with all honesty that some major improvements need to be made here, and I wouldn't want anyone expecting a top quality store when it is not. read more

Drove in to pick up an item, at a store that is supposed to be open 24 hours to find the area I needed portioned off and closed. No hours stated online or in the store A wasted trip, for me. Had no Idea this was common practice. read more

This store is humongous and has nearly anything you can imagine - household stuff, groceries, pharmacy, eye doctor, tax accountants, camping equipment, electronics, gym stuff, fishing licenses, paint, etc. etc. The produce and meat are meh, but everything else is just fine -and insanely cheap. My grocery bill nearly cut in half when I decided to do my grocery shopping here. I also like that I can drop off my prescription, shop, then pick up my medicine in one trip. I'd buy meat and fresh produce elsewhere, but everything else is just fine. Return policy is great too if you tend to have buyers remorse or if something breaks a few weeks later. read more

Worst place ever three checkout stations 500 people in line people can't go to church and go to the f****** restaurants but they can stack them into Walmart like sardines and it's okay absolutely the worst place to go shopping read more

Although it's considered the 'biggest' Walmart's in the nation, it's also one of the worst Walmarts I've ever been to. As a college student with very little time on my hands it is extremely inconvenient. The store is WAY too big, thus the shelves take forever to restock and common items you may need are often out of stock. Most of the time, the workers are disrespectful and rude (especially at the Dunkin', located on the ground floor). If you are a woman and shopping alone, the chances of you getting harassed by scary/creepy men is very high. I have been harassed almost every single time I come in and it is terrifying. read more

Why would a company offer a service and not be able to give assistance on that service ....Never again will I shop here. I have been have troubles for a while getting my dog food here My wife has had to fight with them to keep their stock up. Now I decided to get a straight talk plan with them and bought a cell phone to go with it and they no longer have a straight talk rep to help you along with it, And the workers state they are not allowed to help with this. what kind of business is this? well after many years of shopping here I am done this place will end up like kmart Extinct read more

I work most days from 8am to 1030-11.pm so when I get off work and realize I have no food in the house I go to Walmart. Never again. Not this one. Every single time after 10pm they close all but one register. One. For the entire store. I left. Didn't need food that bad. I tried calling to get a hold of a manager for 30 minutes and no answer at all. Actually hung up on me without saying anything. Hands down ghetto bullshit in there read more

Went here today at 12:30pm and was in line at the Deli Counter for 15 minutes when I called store to ask why only 1 person was working at Deli. The Store sent some flunky back to tell 3 others who were standing around that they should wait on customers!! 6 Customers had already left! I finally got my order it took 30 minutes!! And I noticed the slicing machines were filthy and had cheese buildup on one another ham was sitting like a mistake as made but they didn't throw it out!! If the Albany Co Health Dept rolled in wow!! read more

i just wanted to get groceries from walmart but instead i got a non masker coughing on me, i nicely told them to stay away but instead they said trump 2020. scary experience. walmart is a nice place but more masks please! i hope walmart understands where i'm coming from. read more

This is a great Walmart location. It is quite extensive in the amount of products that they have. The produce and supermarket portion is well stocked with many different items to choose from. The rest of the store was very well stocked as well. A great difference from what I am used to in the city Walmart locations. The only drawback was the wait to checkout. Once I got to the front and the cashier rang up my items, it was pretty quick. I would definitely return to this location again if I were in the area again! read more

I remember reading about this Walmart - the largest Walmart in the nation with much hype. I finally got there and was horrified at what I found. I was expecting a beautiful new store but what I found was a gross, seedy, looking store with very questionable clientele. I couldn't wait to get out of there and I have no plans to ever go back. If you're in the Albany area, do yourself a favor and shop at the Saratoga Springs Walmart instead - Exit 16 on the Northway, turn right at the light and go straight. It will be on your left. read more

To start our adventure off we put Walmart in our GPS. Did we know it would lead us to the worlds largest Walmart, that's two freakin stories? No! When we entered the store we didn't see any food which is usually in the front of the stores and just thought they didn't sell perishables. We decided to do a lap around the store to see if they had any food and we found a heavenly grocery section below us that stole my heart. It was one of the best experiences in my life. The escalators had separate escalators parallel to them for the shopping carts (10 out of 10 would ride again) read more

This Walmart was probably the most organized and clean Walmart I've been in...the Walmart was two levels and there was an escalator and elevator to get to the multiple floors...shout out for the escalator for the carriages too!!! That was pretty awesome! read more

Convenient location, with lots of parking. The fact that everything is spread out on 2 levels is nice, it helps to make things feel less crowded (for the most part) Once you get used to the layout the store is pretty easy to navigate. The cart escalator is convenient, but seems to have issues with it working every other time I've been in there. There are plenty of registers, but it always seems there aren't that many open. Always seems like you can check out faster on the lower level. You definitely get an interesting mix of shoppers in the store, but hey isn't that part of the fun of Walmart shopping? read more

A giant 2-floor walmart with a lot of stuff in it but I prefer other stores for my grocery shopping. It is hard to find what you are looking for. read more

Came to print out pictures for my family. I only had 12 pictures. It said it would take one hour. I came back after one hour and the printer had not even been turned on. The man helping us was not concerned with my pictures at all and left us to wait for another half an hour. Very disappointed. read more

I have shopped at Walmarts across the nation my entire life. It was at first a wonder to find good clean products for a reasonable price, but as I began to move, it was my only option to shop in most places. And after my most recent move I discovered this location (the biggest Walmart I have ever seen in my life). I was initially impressed with its variety of options and seriously impressed with their grocery department. However, with that said, this was the last Walmart I will ever be shopping at because it is the straw that broke the camel's back. It all began when our Savings catcher stopped working (The app to obtain blubird dollars by getting competitor price difference). After that we began to notice every customer service experience was becoming more and more withdrawn from communication; I would go through checkout without a single word spoken from the cashier, not "hello", not "did you find everything alright?" not even "have a nice day," nothing. And after multiple visits at a variety of Walmarts where cashiers would stop talking to me altogether, I decided to only go through self-checkout. Self-checkout employees don't ever seem excited to be there, let alone breathing. But, I've had exceptional self-checkout service at plenty of other stores that offer it, thanks to Walmart's "ahead of the game" competitiveness. But this store is exceptionally bad in this department. I had one employee "help" me purchase beer by checking my I.D., pressing a few buttons, continue to shout at another employee to continue with an open-ended conversation right next to me, all while she never spoke to me, even when I said "thank you" for approving my I.D. Sure, she spoke while standing next to me, but not one word was uttered to me. Not "hello" or "can I see your ID?" That's concerning when you're selling alcohol, honestly. But, I thought this was a fluke and kept shopping at this location. It was my most recent visit, just before Christmas 2016, that pushed my shopping experience over the edge: In an unrelated but exceptionally bad experience at the in-store Dunkin' Donuts piled on top of the extremely poor customer service throughout the visit, my wife and I have decided never to shop at Walmart again. Why? We had a manufacturer's coupon (that you print at home) that was for buy 2 get 1 free DiGornio Pizza. A hell of a deal if I ever saw one. So, we rang in everything at self-checkout and was greeted by another employee who seemed to think "helping" us with the weight detector was to tell us to just move a bag to our cart, from over 15 feet away, while not hardly looking in our direction. Once it came to the coupon, it would not scan. We tried and tried, advised the ever-so-dull employee that it was not scanning, and she tried only once, and scoffed, marched off without any words exchanged to explain where she was going, and came back with what looked like a manager she was wearing a different colored vest, and spoke as if she knew more than the other employee). Well, this manager tried the coupon herself but it would not scan. ***insert moment where every other Walmart I have ever shopped at would simply override, type a code, and manually enter the amount for the coupon*** She then looked at my wife and myself and said "It's not scanning" (duh) "We can't accept the coupon if it doesn't scan." I said "Well, that has never been the case at every single Walmart shopping experience I have ever had in my life," her rebuttle was "I'm sorry, it's store policy." To which I responded, "But aren't you the manager?" she said "yes, but it's store policy. I can't accept a coupon if it doesn't scan." To which I realized she was so firm on this without asking a thing from myself, so I said "fine, please remove those pizzas from my purchase, because that coupon is the ONLY reason I wanted to buy them." She obliged and even removed them from my bag. SIDENOTE: I managed to use this coupon at the Price Chopper Market 32 on Western Ave. In Guilderland just a few days later without any issue. Why I shop at Walmart in densely populated areas is because I can shop for everything in one place. But now that I'll be commuting quite regularly between 4 major cities I don't need the convenience when I will be driving past competitors with a more worthy customer service policy. This Walmart is not worth your time, money, or stress. Retain your sanity and shop literally anywhere else. read more

One person working pick up the week before Christmas. 30 minutes just to pick up an item ordered off the website. It took them 20 minutes to help me and another 10 minutes just to find it in the back. Not to mention pick up is in the furthest point from the entrance. First and last time I'll use Walmart for in store pick up. Use Amazon. read more

This Wal-mart store does not answer their telephone. On Saturday, December 12, 2009 I tried all day to get through to the electronics department. The phone would ring for about 50 times and then switch to a busy signal. Consequently, I took my business to another store and will not so business with Wal-mart in the future. read more

I just wanted to say thank you so much for signing me up on christianmingle.gov and how much it is an honor to meet FAT PEOPLE AT WALMART AND WATCH THEM EAT COOKIES. read more

Don't ever buy electronics from Walmart. I paid for a 3 year contract on my pc. I brought it back for the third time. The original sales person said I could bring it back at anytime for any reason if I bought this contract. When I brought it to customer service the supervisor raised her voice at me and embarrassed me in line. And said she would not honor the contract. read more

The bathrooms are dirty. Hand rail on the escalator is grimy, and leaves your hands feeling like they have glue on them. I REFUSE to go to the dunkin donuts in this Walmart because an employee had his entire finger in his mouth chewing on it like a piece of gum while taking my order. read more

Worst Walmart around just did some grocery shopping there and paid for my order on the self checkout lanes and as I am approaching the door a man cane up to me and grabbed my arm and said I was stealing I am very irritated that this has happened I have my receipt and what not then the man tried to grab my groceries as I was leaving read more

This is a 2 level Walmart. Food is on the 1st level along with toiletries and paper goods. Everything else is upstairs. Service is okay.

I went mainly for fabric. Was pleasantly surprised. The staff was very attentive unlike a lot of the Walmarts in my area. They were courteous, pleasant and were available to help me. Last Walmart I was in I had a stack of fabric bolts and after searching for anyone I could find to help me, I left it all on the table and walked out! At this store, within five minutes a woman showed up and was very patient with me. I had 20+ bolts to cut from and did not have one problem. (FYI My purchase in this department alone was $200+ read more

Walmart doesn't even price match their own website. Go to target to get better deals.

My last bad experience about this walmart was when I tried to buy strawberries. 3-4 boxes had fungus in it and I couldn't believe they don't even take care of it. At the end I had to go to pricechoper to get it. I am not saying not to buy from them, but always double check(triple check) them. read more

Despite the fact that this store is huge or maybe because it is huge, the shelves are poorly stock-items will be unavailable for months. The produce selection is skimpy, sometimes not so fresh and visually unappealing, Yesterday, the bakery had items (dessert cups) on its shelf that expired today-again, not so fresh. Skip this store and shop the Walmart in Glenmont and Glenville-night and day difference. The store manager is asleep at the wheel. read more

I hate myself every time I walk in there. It's always dirty. Shelves are never stocked. Place is under staffed The produce section is he worst of any Walmart I've ever been in. I couldn't even buy a lemon. The bin was empty (as were many bins) and had to flag down the produce manager and ask if he would sell me a lemon from the bundled packages as the loose lemons were gone. He replied "oh we can't do that!" Really? why the hell not? Are people forced to shop there because it's on a bus route or something? I've never seen a Walmart this awful and there must be a reason why they get away with it. read more

I've always loved walmart, until yesterday. I went into the Albany Walmart to purchase formula with WIC checks, and also had a cart full of other things, about $80 worth of stuff to purchase. There was only 2 lines opened, so as soon as it got to be my turn I signed the WIC check so it wouldnt take as long, the lady at the register said she would have to call over a manager because she wasnt sure how to do a WIC purchase, I said thats okay do you want to ring up my other things until then just so we dont have to hold up the line, she began to do so. The manager then came over and said there is nothing i can do with this WIC check because it is signed, I kindly said, Oh ive never had a problem with this before, the guy that is usually here prefers I do so all at once so it goes quicker. She said well when i was trained I was told that we arent allowed to so there is nothing i can do for you, then proceeded to take the formula away. I said to her I still need to buy it. She then tossed it in my cart and canceled the transaction of all the other things I was going to purchase. So i took them back and put them in my cart. Walked downstairs, added a few more things to my cart got in line, gave the lady my WIC check, just as she was almost complete with the transaction the manager was running towards my register saying no no no, you cannot complete this transaction, this shouldnt even be used. I was so furious, at that point i left ALL of the things I was going to purchase at the register and took my baby out of the cart and left. NEVER have i EVER had a problem with walmart or the people there until this instance. And I can honestly say, I will NEVER go there again. I rather spend the extra few bucks to get the same product by people who are nice, respectful, and customer friendly (what a big part of a retail job is) read more

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