Long blonde haired employee ( pretty young looking ) I believe her name was either emily or emma from what I overheard and she was extremely dismissive. I asked one question about a sale and she rolled her eyes so obviously I thought she was being sarcastic. I was proven wrong when the demeanor in which she answered lined up exactly with her previous action. Extremely disappointed with my interaction here and I would not recommend if you enjoy happy interactions at places you wish to spend money at! read more

Instant wood! I mean....there's wood on the floors and walls. Look, I'm a slopfag. I wear carhartt and work clothes and my look is.... rough around the edges. There are no designer clothing labels or trendy fashion forward items in my closet. That said I hadn't been to crossgates in awhile and had no idea there was a carhartt store here! An entire store! Maybe I'm getting a little too excited? They have a very complete selection of everything carhartt. Coats, shirts, jeans, boots, belts, hats, socks... hell even wallets. They have many items that you wont find at Sears and the like. They also have a frequent shopper rewards program which could be dangerous. The staff is courteous and helpful but not overbearing and pushy. read more

Carhartt - the mall entrance - Men's Clothing Near Me - Albany, New York

My first visit to a Carhartt store (rather than a Carhartt dealer). I was very impressed. The staff is polite and helpful. I told them what I was looking for and he knew just where the product was to exactly fit my needs. I then just browsed around and they were attentive without "hovering". I will definitely be back! read more

Good service. We wandered in a few minutes before closing. They didn't make us feel rushed. They didn't have what we were looking for in the right size, so they brought us several different options. The salesgirl was really knowledgeable about the product. And she gave my boyfriend a discount that was on a special coupon that he had, but forgot to bring. Overall, a good experience. read more

I live off of their shirts. They are heavy duty and last forever, but they are also incredibly comfortable. The jackets I have are amazingly warm. I would but anything with the Carhartt name on it because of how much I trust the brand. read more

This is a great store. Always helpful associates, best work wear available. Can't imagine going to a job site without carhartt on. Weather conditions are not a challenge. read more

It was my first time in the store. We found exactly what we went for. Price was right. Staff helpful and friendly.

I am a frequent and loyal Carhartt customer. I had an issue with a pair of boots I bought and the staff there not only fixed my issue but went above and beyond to make sure I left with not only a pair of boots, but that I was a happy customer. For a "big box" store, the associates interact with employees all the time. It is very nice to shop in a store where people are friendly and they stand behind the product! read more

Everyone in the store is usually happy and tentative. The people who work there greet you and if you need something they can help right away and if you are just looking they don't bother you which is a plus. I buy most of my clothing there and they are always super helpful. read more

Great store. Good selection for both men and women. Associates are always very helpful. And the store itself is very cool.

Love shopping in this store. Staff is always helpful and if they do not have the size or color I need they order it and ship to my home. Makes keeping my husband and son well dressed so easy. read more

Up until today, I had never been inside of a Carhartt location before. Maybe it's irking me to pieces to say that the amount of money this business is making off of people really astounds me. Yes, I do like the turntable near the front of the store (that looks like one of those dry-cleaning turntables to find the exact product you're looking for), but prices were pretty high. I just hope the quality of their products are surely to match. I couldn't pull my expenses together to buy anything, but it got me in to see what it's like. I never intercepted any employees for their appearance; although I don't think I ever would have needed them, no one ever approached me nor did I see any other employee around to ask if anything is alright. (This experience gave me some mixed emotions about the Carhartt company. read more

I meant to write this post sooner. I went in to Carhartt a few days after Christmas to exchange the clothes I bought for my dad and brothers (the sizes I bought the first time were off). Unfortunately the store didn't have the pant sizes I needed, but one of the sales associates helped me order everything online. I really wish I could remember her name because I wanted to shout her out, she was a middle aged woman with light brown hair, and a short name (Emma? Donna? Kim?). She returned all of my items for me (I had a lot) and then re-ordered the items in the correct sizes online and had them sent to my house at no extra cost. She also waited patiently while I looked for the receipt and a coupon in my email. This is exactly what customer service should be. When something goes wrong (not having the sizes I need) customer service should step up and fix the problem- which Carhartt did! read more