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    Jos A. Bank

    3.1 (20 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    2 months ago

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    Alfred A.

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    2 years ago

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    Alfred A.

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    5 years ago

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    Alfred A.

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    8 years ago

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    4 years ago

    The team there gets 10 stars! Excellent customer service. Thank you to all the staff there.

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    Alfred A.

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    4 years ago

    Horrendous service last few times I've been in, and the worst ever today by the Manager. Jos Banks Albany has gone downhill.

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    Alfred A.

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    7 years ago

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    Alfred A.

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    5 years ago

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    Alfred A.

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    9 years ago

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    Torey R.

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    8 years ago

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    8 years ago

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    15 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    Summer B.

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    9 years ago

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    Alfred A.

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    12 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    Ask the Community - Jos A. Bank

    Review Highlights - Jos A. Bank

    The store was quite busy when we arrived, and each of the 3 salespeople was helping at least one customer.

    Mentioned in 3 reviews

    Read more highlights

    Lane Bryant - Lane boy

    Lane Bryant

    2.0(2 reviews)
    0.8 mi

    When they remodel the store, they invite Ben Affleck and Samuel L Jackson in to do the remodel, and…read morethen those 2 get to work "Changing Lanes." This is the Lane Bryant located inside the Crossgates Mall, which is a massive hulk of a mall in Albany. But it's not green, so how much of a hulk can it really be. Not our favourite mall, and not Barbie's fave Lane Bryant (she used to shop here a lot more and told me she's been to at least 50 of these!) by any stretch of the imagination, but still a good one, and we'll definitely be back here in a future. Word of warning though... They're expensive, much like most Lane Bryant stores, even for us. But they're well-stocked and very friendly.

    This review is simply for the management team coming from a former employee. In case you are ever…read moreconsidering employment at Lane Bryant in Crossgates (DON'T). The training is bare minimum and rushed. If you don't work there often, maybe 1 or 2 days a week-they feel you should know everything (although if you work weekends when they are busy) they don't have much time to show you. Management treats their clients with respect and professionalism. They treat their employees like they are children. They micro manage to no end. They are in your face seeing what you are doing your entire shift. They call you out in front of customers if you're doing something wrong or in the wrong area trying to assist with something. They are also a smile in your face and talk about you behind your back crew. Way too many managers telling people to do different things. They are not all on the same page. It's retail for crying out loud. You aren't giving Brain surgery. The amount of pressure thrown at you during your shift is ridiculous. It's not even worth the 70% discount. No one should be stressed out at a part time job or feeling like they are doing something wrong every single time they work. Train your staff correctly. Treat them like you treat your clients. Then maybe you won't have such a high turnover...and maybe you can keep an Assistant manager. Lastly, have some empathy for your staff who is expressing how you've made them feel..instead of laughing in their face and telling them, they are being "Ridiculous". Real Professional (NOT)! Customer service is not just given to clients, it should be given to your employees as well!

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    Lane Bryant - I'm lane down my arms

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    I'm lane down my arms

    David's Bridal - Davids Bridal black gown

    David's Bridal

    2.6(179 reviews)
    1.8 mi
    $$

    My sisters and I ordered our bridesmaids dresses to this store for a wedding. The purchasing…read moreprocess was standard. Today we went back to try on the dresses and have them altered. My sisters dress was completely ripped at the zipper and had a food stain (textured) on the dress straight out of the packaging, ew! When we asked about it the ladies working said they could try to get the stain out but it might just be. My other sister's dress was pinned to be hemmed and when they asked for approval on the hem it was very short on one side and long on the other, the ladies tailoring gave us attitude but we asked them to make it correct 4x. It took much longer and was much more frustrating than anticipated. Adrienne at the front desk was very helpful and got us confirmation that the stain would be handled. They did discount the dress but it was a difficult experience.

    I am having a courthouse wedding in a few months, and I walked into David's understanding that I…read moremight not be able to find something that matched my style and needs (I have some disabilities affecting mobility and I'm currently using a walker). I worked with Stefanie and she was my hype team- I wasn't expecting to find anything that day, and when the typical bridal styles didn't match the nontraditional look I was going for she found me a dress in the formal wear section that was not only gorgeous but under my budget! She gave excellent recommendations and was incredibly patient with helping me find something that was easy and comfortable to move in. I walked out of David's with a dress I can't wait to wear, that I'll actually be able to wear more than once! As someone who's struggled with confidence, she helped me find something that made me think "hey I look GOOD!"

    Photos
    David's Bridal - Dress stain

    Dress stain

    David's Bridal - Horrible dress

    Horrible dress

    David's Bridal - Had a wonderful experience all thanks to wonderful&patient Dana!helping me find my perfect prom dress!Keep up the fabulous work

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    Had a wonderful experience all thanks to wonderful&patient Dana!helping me find my perfect prom dress!Keep up the fabulous work

    Jos A. Bank - menscloth - Updated May 2026

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