Pat and her daughter are so sweet. They fixed a dress for…read moremy son's wedding perfectly, along with other garments. Prices are great, timely, with a smile.

I was very pleased with the results! My delicate bridesmaids dress straps were adjusted quickly and…read morethe home visits were safety first (mask/sanitizer included. Pat is a gem. I was worried about being able to get this done in time and she delivered one hundred percent! Looking forward to going back to have some blazers and pants fitted.

"Tailor" of amazing service and gratitude…read more Had out of State services to attend for my Uncle. (From Essex, Vermont) Of course I waited to pack and it's been a while since I needed to suit up. I went to my collection of jackets from over the years the night before which has grown in numbers as my sizes have changed. The next morning (same day leaving to Latham NY. At 1PM) I had to scramble to try and get a suit jacket that would fit. This wouldn't be an easy task as I assumed nothing off the rack would fit. Went to Mens Warehouse in Williston VT. About 11:30 AM and was assisted by Daryl the new store Manager. He was professional understanding of my dilemma and jumped into action. When we dialed in the best possible fit off the rack in a nice black jacket I asked about tailoring the cuffs and asked if it was possible on the spot. He mentioned he didn't currently have a tailor in store but also mentioned his prior location was in Clifton Park NY. (15 mins from where the service was.) Daryl placed a call to his prior location and coordinated an appointment for 4PM for me same day. Fast forward I arrived in the Clifton Park Mens Wearhouse location, suit in hand at 4PM. The tailor Oksana had me dialed in and out the door in 30 mins. She even steamed my shirt to make sure I was good to go. I couldn't have been treated better. Went straight to the wake and was pleased to share the days events with family members at dinner afterwards. They were left in disbelief the level of care, customer service and amazing outside the box thinking helped make my unrealistic goal a reality. Truly appreciate Daryl and Oksana for thier understanding and making it all happen. Thank you.

Not helpful or pleasant people working. Strangest and worst men's wearhouse experience I've hadread more

The wait time and price was too much for what was done. There was zero transparency and poor…read morecustomer service.

40$ and 3 weeks for a zipper. I could have just bought the same sweatshirt for less. bad customer…read moreservice, I do not recommend

I have been using this cleaner for five years. The service is fast and I have never experienced any…read moreissues. I commute to this cleaner from my hometown 10 miles away its that dependable. Time to time you can also find coupons. The fur neck is a slight extra charge but it always looks fresh never clumpy. My most recent visit I asked if the metal claps coat hanger inside the jacket could be reattached because one side had loosened. When I picked up my peacoat the clasp was attached no additional charge .

I have been using this dry cleaners for over 18 years and have never had any issues. they are quick…read moreand do a great job with all my suits, dresses and outerwear I have brought in. Very friendly and professional from all my experiences.

I purchased my wedding dress from an off-the-rack store that didn't provide alterations. I knew my…read moredress needed a ton of work, as it had a very long, full, lace train that I wanted shortened. Before finding Sue, I visited a different seamstress recommended by a popular Albany bridal shop. Not only did this other woman give me a really substantial price quote just to hem the dress and take it in, but she told me it may not be possible to do the work on my train, and suggested that I consider finding a new dress if I was committed to having a shorter train. She also made me feel uncomfortable and I didn't feel like I could be open with her. After deciding that seamstress wasn't right for me or my dress, I headed to the Internet and put my trust in the brides that came before me, and gave Sue a call. Sue was upfront and clear with her explanation of her consultation fee ($40). I called her in January for my July wedding, and was nervous that she was not in a rush to get me in. She suggested that I meet with her for a consultation about a month after I called. I met her at her home in Clifton Park, as she works out of a room in her home. Sue was immediately friendly and congenial -- nothing like my uncomfortable experience with the previous seamstress. She has a degree from FIT and used to design dresses, i.e., she knows what she is doing. Sue is also easy to chat with, which is nice when you're standing in one place for an hour or more at a time. She gave me an estimate for shortening my dress and train, taking in my dress at the bust and sides, and adding covered buttons to the back -- which was less than the "minimum" price quoted by the other seamstress, and seemed fair for the amount of work needed. She also offered to make a veil for me out of my dress' extra tulle. (Although I purchased my veil elsewhere, I'm sharing in case there's a bride out there looking for someone to make her a custom veil!) Sue told me to come back for my first fitting in April, and with a July wedding, that seemed like a very short timeline, especially as she told me I'd need 3-4 fittings. Sue is very busy, so in wedding season she does her dresses not in the order they are received but in the order of the weddings. Despite my nerves, I trusted her timeline. I am glad I did. My only reasons for choosing a rating of 4 instead of 5 stars is that Sue did not explain that she would be adding flower appliqués to the train of my dress to hide the buttons for the bustle. Although this was necessary (because it would seem the delicate lace and tulle of my train would not alone be able to support the bustle), I do wish she would have told me about this because I did not love the look of the appliqués. Finally, although the dress was finished on time and done so well, it was ready about two to three weeks before my wedding. I'm not a laid back person, so sticking to Sue's timeline made me so nervous. I asked her to have my fittings done earlier, but she set the fittings far later than I had wanted. If you are like me and want your dress done more than a month or so before your wedding, be sure to speak to Sue about this up front and be sure she can accommodate that timeline. Ultimately, my experience with Sue was exceedingly positive. Sue removed at least a foot and a half of detailed lace from my train but you would never know the finished dress didn't come that way. She has to remove several inches of length from my dress's hem, too, which had a detailed lace edge. She seamlessly matched up the lace and kept the dress's integrity in tact. Although my alterations were quite expensive, I do believe it was comparable to the price most people pay at bridal salons. Sue was probably the best "vendor" hire I made for my wedding. I would fully recommend her to any bride who needs a skilled hand at turning their bridal gown into their vision. I would absolutely return to her if I needed substantial alterations in the future.

If you know me you know how much I miss living in a city that is more sophisticated. Albany is 2.5…read morehours from a great city (New York) and an ok city (Boston) but it may as well be 29 hours by stage coach. Since I've moved here I feel like I have stepped back in time - and I'm not saying this in a nostalgic way. I'm finding many of the services here think they are top-notch but when you compare them to what you can find elsewhere they just don't measure up. So, when it came time to have my wedding dress altered I was freaking out. I couldn't find anyone in Boston so what were the chances I'd find someone in Albany? The dress is complicated so I was starting to sweat. This had the potential to be a complete s#%* show. Enter Sue Small. By an act of intense research and sheer luck I found this powerhouse of a woman who is phenomenal at what she does. I have zero doubt that had I taken my dress to any other person for alterations they would have chosen the path of least resistance and could have, potentially, ruined it. Frankly if I'd realized how much was going to go into altering this dress I would have selected an entirely different one. It needed to be shortened, taken in, and a killer bra needed to be sewn in. Sue handled all of this to perfection. Not only does she handle the technical aspects masterfully (she is a graduate of FIT - as soon as I heard that I knew I was in good hands) but she was also a pleasure to deal with. She was professional, timely, responsive, and I found her rates to be extremely reasonable. She did the things that matter to me and are getting harder and harder to find - she'd call when she said she would call, she was always on time for my fittings, and she finished when she said she would. I have zero reservations in recommending Sue. In fact if you go anyplace else you might be crazy.

Susan did 2 separate phenomenal jobs for me within my budget when other seamstresses were quoting…read moreme well over $100+ for simple alterations that I needed done. The quality of her alterations is impeccable and is high quality. She responded in a timely manner and was always thorough in her evaluation of what I needed done. Would highly recommend her to anyone!

Susan was great. She fit me in on a tight schedule (needed a suit altered in less than a week)…read more She was patient and thorough and actually had the suit ready a day earlier than promised! Her prices were reasonable. Unfortunately I didn't have time to try the suit on when I picked it up. My bad. The pants fit perfectly. However the lining of the jacket sleeves was not shortened as much as the sleeve and and bunched up. A little thing. All in all, a good experience.

Overpriced. terrible customer service. Email coupons /never apply to account. Do not return phone…read morecalls

I think you should not be dry cleaning sweaters. You have RUINED 6 new sweaters. Shrunk. Fit a 10…read moreyear old. I Put notes in my bag do not shrink. I don't think the people who work there know what they are doing. Wouldn't you look at how small it is? I give up. Tanya please call. Service is a joke. Sally Bott

Had my Trousers altered: Excellent job. Would definitely go back to her for any other clothing…read moreadjustments. Recommend the workmanship and pricing. Great!

My husband and I have been coming to Marianne's for a very long time and love her... She is a sweet…read morelady from Italy who does an excellent job sewing all my clothing at a reasonable price... My son now brings his clothing too... Thanks Marianne!