Food options are great for chicken fans. The business and service in general is set up for more of…read morefast food service type ambiance. Bland decor. Prices are higher than local competitors but still yummy options.

Great wings and even better sauces!…read more Ordered from this location many times now and I'm never disappointed with the quality and taste of the food I get! The sauce/dry rub options are amazing and I always love trying the rotating flavors they have! The quality of the wings are top notch too, not getting skimped on meat on the bone! The service is also very quick and friendly, never had a bad experience with the staff here. They also keep the lobby nice and clean! Overall, this is a great place to get wings and I can't wait to come back!

The absolute best tasting fried chicken! That seasoning is da bomb!!! The service is A-1 -- just…read moregreat energy!! The ambiance is a cool vibe and I loved the products for sale and oh yeah bought to boxes of Crack Chicken Seasonings to bring home to Cali!! I will be back when I visit my daughter in Lansing!

I wanted to stop and see what the hype was about. Well, it's your typical fish fry place you find…read morein the hood with the usual fried chicken, fish,okra, hush puppies.... I got the chicken wings and fried okra. I placed my order and waited 15 minutes to receive it. The chicken was fresh, hot and fried to perfection. The "crack season" which is lemon pepper seasoning is what primarily gives its flavor. The chicken itself had no flavor, so I wouldn't advised getting it without the crack seasoning. They put just the right amount on there, not too much or too little . Some places can go overboard due to the popularity of the season but that wasn't the case here. The okra was really good. They have a small section to purchase some ethics food items and a display full of desserts to choose from. You can even buy the crack seasoning as well. It's not dine in so you get your order to go but they do have a few chairs for waiting.

The customer service was very UNHELPFUL. I've never been to a wing snob, and the bombardment of…read moretheir menu was slightly overwhelming. The staff working were not helpful, rather, they were unwelcoming, and somewhat judgmental as they stared at me making my food decision. The staff need better training on customer satisfaction. Outside of that, I had high hopes for the Mac n cheese considering how much it was advertised. TERRIBLE. Have you ever had frozen pre-packaged Mac n cheese? I'm about 85% sure that was exactly what I was eating. The saving grace was the "awesome sauce" I had on the side. The garlic Parmesan wings were crispy and enjoyable, but lacked flavor. The sweet chili is a copy-cat Asian Zing from Buffalo Wild Wings. Personally, I don't think I'll be coming back to this wing location. I'd much rather go to a local Buffalo Wild Wings.

The customer service was great and the cooks did a great job cooking. Super helpful with…read morerecommendations and trying sauces out. Fries and chicken were cooked perfectly. Definitely give this place a try out if your craving some good fried chicken

i'll have to go in and ask for their corporate number but the interaction I had. I went to Wingstop…read moreon Saginaw Westside in Lansing I ordered in person and paid half cash half card at 9:20 I ordered with a nice gentleman and he told me it was gonna be a 13 minute away, so I sat down and waited when the younger lady came from the back with food, looked at me, tossed it on the counter and said here and was looking only at me. So I pick it up and I say thank you and she just shrugged her shoulders. So I walk out and I drove home. It's not until I look in the bag and see fries. I grabbed the ticket on the side and it says Dylan. I'm not a Dylan so I turned around and I go back which is now the third time I've drove back and forth now. I walk in and they're waiting at the cash register for me to come back with his food instead of remaking it !!? I gave the rude lady the food and I tossed it on the counter like she did with me. Didn't say anything to her looked at the man he gave me my food. I thanked him. I walked out. Dylan walked out right behind me with the food. I just returned and he watched me return it. which is illegal to do!!! so then I'm on my way home again with my food when I looked in the bag and I had no ranch which I specifically asked for so this is my fifth time turning around and having to go back to Wingstop I don't understand where everything went wrong. but the young lady needs to have better customer service, especially if she's going to give people the wrong food with a bad attitude and then try to apologize because nothing in me wants to be nice when she was straight up rude the whole time to me.

I was genuinely excited to try wing stop the other day and had probably the grossest, disgusting…read moreexperience of my life... I walk in and walk to the register where I am greeted by an extremely rude woman of Indian decent, who doesn't want to be there. She takes my order and says it will be ready in 15 minutes. As I'm standing there, I notice that an employee picking at a scab with his gloves on, and proceeds to handle the food. Then he puts hit hands down in his pants and starts, from what I can tell, "digging for gold." Then proceeds to handle more food. This can't happen. I didn't even grab my order, as I had left as soon as I saw this unhygienic practice. Be better wing stop...

Shares building with a gas station market, but their side is super clean and well cared for. Just…read moredon't go looking for vibes, necessarily. Staff is also super friendly and helpful. You order at the counter, and they will bring the food to you, and drinks, etc is self service. Wings were freshly made, crispy yet moist, and well flavored. Just remember that hot AF is truly hot AF (You gotta use your imagination for AF... not too hard after you've eaten). It's not the crazy inedible thing from "Dave's Hot Chicken" (reaper flavor), but not necessarily a pleasant eating experience. Maybe one or two to try out to get your spicy tastebuds rolling. All the other flavors were pretty much on par with what they're called.

Food to a minute to cook, once served found mold on my buns. They made me a new one but definitely…read morewas a turn off. Whole place had a smell, would just get gas and go next time.

We were driving through the state and googled this place. Best decision ever to stop here! Great…read morefried fish (and chicken) and fries! Also loved the crab cakes! Staff was friendly!

My boyfriend insisted we drive over an hour to try this place and when i tell you we were NOT…read moredisappointed. We make a trip out there almost every month just to get Eastside because of how good it is. If you haven't tried it by now you're missing out!!

I placed an order with Capital City Soul Food through Doordash. I ordered a chicken dinner with…read moreyams and mac and cheese, also a rib dinner with collard greens and baked beans along with peach cobbler. The dinners were delicious. The peach cobbler was way too sweet and I didn't like it. I'll definitely be ordering food at their establishment again. I'm so ecstatic that a good soul food restaurant has opened in Lansing.

The chicken is cooked too hard had a bad experience with the yams they taste like they came out of…read morea can other than that I don't have a problem with the food or the service

The wings were fine, but I don't think we will order from here again. Some of our wings and all of…read morethe sauces were missing. We read similar reviews about mistakes and poor service on another app, but decided to risk it anyways. We don't really recommend that you do the same.

Good service, the food was delicious…read more I was with my husband and my two-year-old daughter and everyone was very friendly

Underrated. I've been here 2-3 times now and genuinely don't have one complaint. The people working…read morethere are always fun, the food is really good, and it's just a good environment overall. I honestly don't understand why this place isn't packed because it deserves way more attention. If you like seafood boils, you NEED to give King Ocean Krab a try. Seriously, go check this place out and support a local spot because they deserve way more customers.