Thank U Mr. Chris B. Robert Chris B. Robert (Serv. mgr.)Thanks For Not looking into the FREE oil change promised to us by your (old post) salesman Mr. Bill Getchell. We contacted Hyundai U.S.A. and they reimbursed us the $39.09 Your Manager Mr. Amir is correct in telling us "Did U get it in writing" the fact that your sales people are not responsible for any verbal promises are true. We were concerned with Hyundai's warranty but we are not concerned, we have it in writing. We will not be able to bring our vehicle into Wallace Hyundai for any non covered service. Will the write up fee Wallace Hyundai service charges still be applied to the Warranty coverage also?. No sales from any Wallace dealer in the future Thank you Mr. Wallace. Joseph John read more

I would never suggest to ANYONE to ever waste their time at Wallace Hyundai. I have literally never had a worse experience or met a more unprofessional group of people and I WILL be reporting this dealership to the Better Business Bureau. Allow me to explain: I am currently 9 months pregnant, and when I originally spoke with the salesman of this dealership I was completely upfront with them about our situation and the budget that we are currently working with. My husband and I do not have much credit, up until this point we have not been smart enough to build on our credit and have just paid cash. When I spoke with the salesman they were very adamant that our credit situation was not a problem at all and that they could work with us without any hassle. Now my husband and I are from Vero Beach which is a 45 min drive from Stuart, but seeing as we have our current credit situation, when the people at Wallace Hyundai told us that they could work with us we drove straight over. It seemed like everything was going great. They worked up some paperwork and put together a deal that we could agree to and afford. So we signed the papers, paid our down payment of $1,000 & was told to come back the next day to simply PICK UP THE CAR. I was told to secure insurance for the car as it was supposed to be a closed deal. So I did. And paid the deposit and payment for that as well. THEN we get a call saying come in, they have cars to show us after the bank approval came back. So I call the dealership thinking there must be a mistake. No professional salesman would have closed a deal that was not yet closeable right? I spoke with the GM, Amir, who, very rudely I might add, cut me off from my explanation and questions and simple spat at me, "you come in tomorrow to sign papers fine!" I tried to shake it off. Because I thought once again there is no way that a truly dependable business would screw me and my husband around so much especially being 9 months pregnant and living 45 min away from the dealership. So we go in the next day to pick up the car. Only to be told that they could not print the last paper for us to sign and that we had to come back the next day..... by the way this was on my birthday that this all happened. Sooo what did we have to do besides just do what they say and come back the next day. However, the entire time I had been thinking that there couldn't possibly be anything more they could do wrong, the next morning I get a call to be informed that instead of being able to pick up my car as I was promised, we now owed $1,500 MORE in order to continue with the deal that we had already signed final paperwork for and completed several days before. Now I understand dealerships have trouble working with a client with little to no credit and that they can only do so much with the banks, my problem is why did I get lied to over and over, promised things that obviously could not be given, and given the run around for days on end? We wasted several tanks of gas, now have money tied up in an insurance policy for a vehicle that I didn't even get, and still have no vehicle for my baby to be safely transported in. I can't say enough how disappointed I am in Wallace Hyundai and truly hope no one else makes the mistake of attempting to do any business with these crooks!!! read more

I worked with Jairo and he helped my fiancé and I both get amazing vehicles, we are so blessed and happy with both our cars so much! He was very helpful and was able to get us what we wanted for our money! Thank you read more

I always felt like the service dept was so busy that they didn't have time to be friendly. After my last experience I think they're just down right rude, or at least the one I dealt with was. Steve in the service dept was extremely rude and disrespectful when I dropped my car off for a scheduled repair. I had spoken with him prior to my appt and he agreed to arrange a loaner car for me for the day. However, when I checked in with him and reminded him about that, he quickly responded "No I didn't tell you that ". As I tried to arrange a ride with my coworker, he then called the rental dept and lo and behold there was a car for me. He said youve got a car. When I asked him "So I don't need a ride?", and answers by saying "That's what I said, you have a car". I was so taken aback by the rudeness I couldn't respond any further. I always thought Wallace was a decent place because I had good luck working with Sheldon when I purchased my car. Guess my luck ran out. I won't go back to this dealer again. the company should invest in customer service training. read more

Do not shop at Wallace Hyundai. They will mislead you until closing and then change the deal. you will regret it if you attempt to buy a car at Wallace. I have bought two cars from them, each time they changed the deal at closing, the second time I had no choice as I had disposed of my car prior to picking up new car. I warned another friend who tried to buy and same thing happened. He said "you were right, they're crooks". He bought at the dealership I recommended who were always straight up. You have been warned. read more

Wallace Hyundai did a great job beyond my expectation. Searching for an affordable car that has my spec wasn't quite easy until I finally saw the exact car I wanted in Wallace Hyundai. After checking reviews, I immediately contacted Wallace Hyundai and a service agent, John Randall reached out to me. My concern was the location because I am in Connecticut and Wallace Hyundai is in Florida. I couldn't travel to Florida for a drive test and vehicle inspection because of my tight job schedule. Guys!!! John Randall was fantastic, he was so genuine, detailed and smart. He was available for calls 24/7, his constant communication was awesome. He literally bought my confidence and gave me a personalized service. At this point, I decided trust Wallace and proceed with the purchase online. I did all my purchase, paper works and transaction online. Then my car was shipped to me in Connecticut, behold it was more than my expectation. No dent, no scratch, full gas tank...lol, customized key holder. Mehn! I will trust this company over and over again for my next purchase. I recommend Wallace Hyundai 100% . Thank you John Randall of Wallace. Great Job. read more

Wallace Genesis has dishonest, incompetent, uncaring employees. The financial manager, dealer manager, sales manager, ignored our communications for three weeks. After more than a dozen attempts (calls, emails, texts) to all the managers at Wallace Genesis, Ricardo assured us on Sept. 3, 2022, that he would overnight our tag to arrive the day my temporary tag expired, Tuesday September 6th (a holiday on September 5th prevented it from arriving before expiration). We still did not receive it. It took another half dozen calls, messages, emails to finally get them to overnight the tag to us. Many more calls, with appeals, were ignored when asking for our refund from transferring the tag. After more than a calls leaving messages, and talking to managers, our check finally arrived on September 22, 2022. Wallace Genesis is filled with dishonest, incompetent, and uncaring employees; I'd avoid attempting to do business with them. read more

I was shopping for a car for my daughter and we were very fortunate to have an appointment with Jorge Cruz. He was very helpful and very honest with the options that we had. We got a great car, a fantastic deal and a fantastic experience. Thank you Jorge Cruz for being so helpful and for making the experience an easy one. I have to also say that everyone that works there was very friendly and attentive. The financial process was very easy and fast. Thanks again everyone. Mayra Barnes read more

Terrible Dealership, Should be-closed down!" - Streetrodder This dealership should be shutdown. Christian (salesman) and Houston (Sale Manager) were the worst car people I've ever dealt with. We purchased a new 2020 Rubicon, never we're allowed a test drive. They dropped the car off at 9:30 pm. I drove the vehicle the next morning and realized that I couldn't even get it to stay straight on the road it was so dangerous I returned it immediately. The Sales Manager Houston's answer to my problem was "what do you want me to do we don't manufacture them" Not the answer I expected after buying a Rubicon with a $54,500 MSRP. He said I could trade it and lose $2,500 plus repay the Dealer fee again! We called and tried to talk to the owner, and the office Manager asked what the problem was. We told him that the vehicle we purchased was for transportation for a Stage 4 Cancer Patient. The manager assured us that Rusty Wallace would call is back. To this day we've never heard back. Imagine how a customer feels after these crooks offer you a deal like that after the customer only drove the car back from where they dropped it off. My advice is RUN DONT WALK AWAY FROM WALLACE DEALERSHIPS! read more

Dealer was not completely forthcoming about the condition of the vehicle and it required additional services to be performed upon receiving the vehicle, including requiring front brakes. There was unreported body damage on the rear bumper that was not painted in the same shade as the rest of the vehicle. Dealership management was very uncooperative and unwilling to address these concerns, which left me spending an additional $1,500 in maintenance and repairs. Buyer beware and make sure you inspect the vehicle well before making a purchase. My salesperson was Glenn Geng. read more

Definitely would not recommend getting a car here. Oh dear, where to begin. The jive talking will spin your head around. If you like the Black Friday approach of getting your car, only after it arrives on the lot, then you might get a thrill here. Cars cannot be held for you in transit like other dealers because...drum role here...1)They have to have the car physically on the lot before you can buy it . 2) They tell you they can't give you a fixed price for a deal and stick with that price if it doesn't come in till the next month. They would have to redo the deal and would not honor the price they gave you for a different month. ..3) They tell you many cars in transit don't arrive and customers are not happy so you can't put a hold on a car. 4) They tell you how everyone loves them and so many customers come to them because the cars in transit from other companies never arrived ..????!!!!! 5) They have these orchestrated speeches that will exhaust you and make you feel badly they had so much memorization to do just to give their whole long spiel..(just trying to add some humor here) OMG get your car someplace else where you CAN get your car while in transit and put a hold on it ( yes, you CAN) and make a deal. Some reputable places, Hyundai Central Florida, Mullinex Ford, Earl Stuart Toyota( although 6-9 month wait with them), to name a few. These dealers do not charge dealer fees or sneaky things. Yes everyone is upcharging around 1K post pandemic but these sales guys and mangers are a piece of work. Good luck everyone!! read more

Service Department complaint. My grandmother gifted me with a 2004 Hyundai Sonata. The car has not had any issues with the exception of the fact that the airbag light was on. Before my father shipped the vehicle to me 15 hours away, I told him that he needed to have the vehicle inspected and have whatever is causing that light to be on repaired. There are a tremendous amount of issues with these particular vehicles and the passenger sensor under the seat. They had the vehicle for nearly three days and when my father came to pick it up they said that they were unable to find a problem and it was certainly not the seat that was the issue. They proceeded to tell my father that they cleared the code and the light stayed off. I was charged $66.23 for this service which required no parts. Fast forward to 2 weeks later when the car is in my possession 15 hours away and after taking one to two trips with a passenger in less than 800 miles the light comes back on. I checked the receipt from the repair that was in my glove box and it physically says on the receipt that the code was b1406. I am mediately contacted the service department and left a message because no one answered the phone. It took nearly six hours before I heard back from anyone at the dealership. Upon hearing back from them they tried to deter the attention from this repair to another repair that was also done that they actually did correct. After informing him that I was not having a problem with that repair but rather the airbag he decided to start talking about the airbag. He said they did not find any problems. I've then requested for an explanation as to what b1406 code was pointing to as a problem. He wasn't sure and so he called me back 20 minutes later to inform me that that code directly points to a problem with the airbag sensor in the passenger seat. I asked him if it was under warranty since most of these vehicles have been recalled due to this problem. He said it was not under warranty and I proceeded to ask him why it was that it was not fixed. He explained to me that they didn't fix it because it wasn't under warranty. I've then explained to him that I was not interested in the fact that it wasn't under warranty but more so interested in why this vehicle was never repaired considering there was a definite problem found. He reiterated it was not under warranty and it took me basically asking him if I got in my car and drove 15 hours south to where I was standing in front of him and threw cash on the table if he could still fix it or not. He said of course he could fix it. Then I proceeded to ask once again why when the vehicle was brought to them and spent 3 days at their facility, did it not get fixed when that was in fact why we brought it to them. At that moment he could no longer give me any kind of reasoning as to why the vehicle was not repaired whether it was related to money or warranty. I requested a refund and he prompted me that we do not do refunds. He said refunds had to be approved by a supervisor in which case I immediately requested to speak to. In the end I have still not heard back from the message I left to the supervisor and I'm going to go even harder after my money because the vehicle was never fixed and all they did in the end was basically clear the code out and push it off the lot and collect money for something they did not even do. I will absolutely be contacting Hyundai of North America to report these snakes and I highly advise that anybody who reads this stays far away from this place. They cannot be trusted and I now have to throw more money on the table for another diagnosis and another dealer to actually fix the problem. Updated: they have still not done anything to resolve the issue. However, Hyundai of North America has processed a refund and a full tilt complaint has been filed. Update 2. 3 weeks ago I got my check from headquarters. Good riddance read more

We took our vehicle in for service and decided to wait. The waiting area is not set up for social distancing. The waiting area was dirty. Also employees were not wearing masks, not the techs but inside personnel. After our car was finished, we had to go find it in a parking area. Very dissapointed. read more

First of let me say this: thank you so much to Wallace Hyundai for absolutely wasting my time and energy, and for showing me why people have so much hate towards dealerships. I went online and saw a Mustang I liked that I decided I wanted to inquire about. I did the usual auto-reply thing on their website. I got a call from Philip LoPresti not too much longer after. He was nice and got straight to the point. I told him I'd like to go through with getting as close as we can with a sale over email before I drive an hour and a half to Wallace Hyundai of Stuart. He said "Sure! I'll get your info over to a manager and he'll be in touch." Great right? An hour or two later, Ben from the dealership calls me and basically tells me that I have to come in for a for a trade in value. I explicitly explained that I don't want to go all the way there just to have my time wasted. He said me "You will not, I promise. I make the best deals happen" and I "would get, at the very minimum, KBB value." He was very pushy on the phone, but I was okay with driving to the dealership after work (because, based on his confidence about making great deals and ensuring me I would get at least KBB value, I was led to believe we would reach a deal.) After an hour and a half drive, I arrived at Hyundai Wallace of Stuart and walked around the lot looking for the Mustang. Phil ended up coming out and walking around the lot with me. We couldn't find the car- he had no idea where it went. He left for a minute to go inside and find out where it went. He was gone for about 15-20 minutes and I walked through the lot myself to see if we missed the car. After waiting for so long outside, I went inside the dealership because it was so hot out. Lots of employees were just standing around, especially behind the finance desk. Phil looked lost and confused, and didn't seem to be receiving help from the other employees. A little bit later, he told me the car was out on a demo at the other dealership, even though I could read the finance guy's lips saying "it's at Nissan". I told Phil that I'd just wait for the car, and then we went back into his office and discussed normal stuff as were waiting on this Mustang. After waiting over an hour and 20 minutes, I FINALLY got to see the Mustang- even though the dealership knew I was coming. The Mustang was dented, the mirror was broken, it had cheap Chinese tires (on a 400+hp car aka DANGEROUS) and filthy. I mentioned all of the flaws to Phil. Even after becoming aware of the faults, he still kept a positive attitude, which was great. We went for our test ride and the car drove fine. We got back to the dealer and went into Phil's office to discuss numbers. Throughout the whole time sitting in his office and the test ride, they had my keys for appraisal, which is fine. Then once we filled out whatever papers, he left to go "work the numbers" and returned with a pathetic, completely non-competitive, time-wasting trade in value. I said "This is ridiculous. I was told you'd match or beat KBB value." (I did the kbb myself, rating it the worst condition possible and dealer trade in $$) My car was over 3 grand under. I said "I'd like my keys back now in hand." He continued to try and ask other questions over and over and after asking for my keys back after the 8th time he left to go get them. He came back in with my keys, and was accompanied by Ben, who i spoke with on the phone. Ben was there to basically explain to me that nothing was changing with the numbers and rambled on and on about his value of the car. I got up to leave and said "Thank you for wasting my time." He then proceeded to argue with me like a completely unprofessional employee. I told him that I drove an hour and a half, only for him to bullshit me on a trade in value and make me sit for an hour and a half waiting to view the car. All he did was waste my time. I walked out and Ben literally followed me out of the store, instigating me and trying to get the very last word in, acting like a 10 year old child. I walked straight out of the dealership and, again, he quite literally followed me out the door, calling out to me as I was already outside and egging me on. I got in my car and left. I received a phone call not 5 minutes later from the GM asking what happened and I explained it all. He asked me what he can do for my business and I told him nothing and hung up, clearly very frustrated and angry. I do appreciate him trying. I also appreciated Phil keeping a positive and upbeat attitude the whole time. He was very pleasant to attempt to work. Ben on the other hand acted like a child. He holds a high position and should set examples of professionalism, and he did the complete opposite. Thank you to Ben of Wallace Hyundai of Stuart for trapping me into a dealership, showing me how childish and flat out unprofessional he was. I will never do business with this dealership again because of him and will make sure to tell everyone about my experience wi read more

Have to say thanks to my sales contact, Jerry Munson for his work on the vehicle not forgetting Don Kulcar's influence. And lastly to Mr. Matos for showing me all the bells & whistles with the vehicle. Thanks team! read more

My boyfriend and I came to this dealership Wednesday. I told the greeter that I was interested in the Veloster. A female sales rep came out and stared talking to us. She asked if we wanted to test drive one and I said yes. Before she went to get the keys, she asked for a license, so naturally I gave her mine... since it would be my car. When I handed it to her, she said, oh, I guess yours will work too. Wait, what? That was kind of rude. So the car with keys she brought out was awkwardly blocked in by half another car and five feet away were three bollards set up for the Volvo. Instead of pulling the car out, like a reputable sales rep would, she handed me the keys and said you'll make it. Wait, what? Now, I'm a good driver, but it is nerve racking and ridiculous that you expected me to pull the car out. While test driving, she didn't know anything. She read everything off the sticker, which was no help bc I didn't want the car we were test driving, I wanted the turbo, which obviously has different specs. After we return to the lot, I tell her I like the car, what options I wanted (navigation, moonroof, the works) and I wanted it in either white or the grey (there were only six Velosters on the lot, even though the website showed over 13). She then told me that I did not want the grey, that it was for people that like taking care of their cars. Wait, what the actually f*ck!! Then after all that nonsense, I asked when they're getting more Velosters on the lot, her response, I don't know. Oh, ok. Then I asked when the 2017s will be on the lot, he response, I don't know. Oh, ok. (I'm really glad I went to a dealership to get all this information!) So I asked about how I would get the car I wanted, she stated that the do dealer trades all the time for car people want. I'm like, ok, awesome where do I sign up, she was like, well call you if anything comes in. Wait, what?! You're not going to order me the car I wanted after all that?!! What a waste of freaking time! They need to hire non sexist sales reps, who knows ANYTHING about what they're trying to sell. Maybe Napleton Hyundai will sell me a car?? read more

Salesperson too pushy. Once I said something that was not going to make him sell that day he looked disappointed and didn't care anymore

I started at Napleton Hyundai, got a bait and switch offer and then made the trip up to Stuart to see if it was better. It was way, way better. Their starting price was excellent and I was able to work with Kelli and Garth to improve the deal a bit. In the end I had a pleasant, honest, frictionless experience and walked away with a new Hyundai. If you're in the market for these cars I'd definitely make a stop at Wallace and see what they can do for you. read more

I took my 2011 Hyundai Santa Fe Limited to Wallace for a repair that was under the "MaxCare" warranty. I previously bought the car from Carmax. I arrived at 9:30am and was told it would take approx. 4 hours. They called to verify the warranty and it was approved on the spot. At 4:45pm (7 hrs 15 min. later) I called to check on my car and was told my warranty company requires 2 hours notice before sending payment. Since Wallace closes at 5:30 it was too late to submit the payment request. I live 1/2 hour from Wallace (which meant I had to get there quickly before it closed.) I immediately got a ride and demanded a loaner since my car was being held hostage. I got the loaner and the next day I picked up my car after work. My gripe is: #1 I had to demand what they should have offered #2 They had plenty of time to submit the payment request from my warranty company. On a very minor note, they usually wash my car when I bring it in for service. That wasn't done this time. Good customer service means everything! read more

I have owned 3 Hyundai Sonatas, I think they are a very good car. I have dealt with two dealers, Wallace of Stuart was a horrible experience. I have no complaint with the service dept. However, the sales staff, is a different story. While they claim to appreciate loyalty and military vets, they treated me poorly. I was given a run around, told to deal with different parts of the operation, told I would get called back on a certain day, that didn't happen. Then treated me with disrespect and brushed off. My advice, don't buy from this dealer, do yourself a favor, find another Hyundai dealer or be prepared to be mistreated. read more

Service department .Had 2011 Sante Fe in for oil change. When I got home I read that engine air filter needed replaced. Service advisor did not mention this or I would have replaced. Decided to DIY. Not easy on 2011. Bottom clips on AF box difficult to reclip. Cut back of hand trying to reclip. Contacted Wallace to express my concern ... no response read more

I advised my sister to purchase a car from Ted at Wallace Hyundai in Stuart. She bought a 2019 Santa Fe. She loves her new car and thoroughly enjoyed her purchasing experience. We recommend shopping for your car at Wallace Hyundai and asking for Ted as your sales person. read more

This is an update to a previous review The sales staff is very good...see Adam when you go there, he can make you a great deal. The experience after the sale from delivery onward needs work but seems to be improving. I've bought many cars in my lifetime; three in the past year alone, five total from Wallace dealerships in the past 15 years. I'll keep going back. read more

Probably the least painful experience I've ever had purchasing a car. The sales person, Jorge, and his team, respected my time and immediately presented me with an offer that was fair for all parties. I was in and out within 3 hours. I highly recommend them. read more

Amazing, fast, friendly service. Jerry was great. He really understood what we were looking for and helped us get it. Awesome!!

Bought a Santa Fe last month for my Wife she loves it. Had a great sales experience i was working out of state and was on the phone with the sale person and the staff of Wallace while my wife was there. Very helpful and friendly. Kodos to the whole Wallace family for a great experience. Looking forward to doing business with you again. read more

Wonderful place to buy a car forgot the dude who sold me the car but he was very nice and helpful got to testfdrive a couple cars after I bought the Hyundai Tucson read more

For the first time in many years of buying and leasing cars, I actually enjoyed the experience at Wallace Hyundai. Every detail was handled professionally and most importantly, fairly. Thanks to Sheldon Merritt, I will be recommending the Wallace Group to my friends and will certainly return to them at lease end. read more

From the moment we walked in the dealership, we were greeted with a smile and a handshake. Our service representative was Jim Lewis and he did an outstanding job with providing great service to my parents. We entered knowing which car we wanted and left with the exact car. Thank you for a job well done. Christine Churchill-Gonos read more

Excellent buying experience! From the initial contact on the internet, to the visit to the showroom. I could not have asked for a better transaction!! Thanks to the salesman Rick, and all the managers who took great care of me. read more

Traveling back and forth from NY to Jupiter a number of times a year; I always have Wallace service my Sonata during my stay. They are welcoming, courteous, great workers and have your car ready for you when promised. I would recommend them highly read more

Overly aggressive, obnoxious sales personnel. You are literally pounced on like a sparerib tossed into a wolf pack when you enter, and the experience only gets worse, as salesmen will step on each other to get the sale. Management is not interested as they encourage this behavior. This is exactly the type of dealership that gives the entire industry a bad name. All Wallace's other dealerships operate similarly. read more

My husband and I originally went to Napleton Hyundai and left after 15 minutes due to horrid customer service. We'd heard that Wallace was known for great customer service and they were right! We have never been more at ease. Ernie was our salesman and he really wanted to make sure we picked the right car for us. We were at the end of our lease for our Elantra and ended up with a new Sonata Sport. Matteo was our finance manager and he didn't try to sell us anything we didn't need. It was a true pleasure. We were in and out in 3 hours. We are very happy and will be back when my husband's lease is up next year! Highly recommended!! read more

Tony and his crew did an excellent job of being ready for me at the time of arrival and taking care of all my issues immediately. Tony has always made my experience a marvelous one! read more

Wallace Hyundai is #1 in sales, parts, and last but certainly not least; service. Had new tires put on my 2014 Accent recently and my advisor, Steven Shackley, made sure that everything had been done to perfection. I got the right tires at the right price. My car rides like it just came out of the showroom; Two and a half years and nearly 40,000 miles later. Thank you Wallace Hyundai and thank you Steven Shackley. read more

Horrible experience for my 24 year old daughter who had a kind heart in getting her brother a needed car for work only to leave the dealership with 2 cars with the salesperson who said during this COVID crisis that 7 years interest free to sell her a 2020 Hyundai Tucson for a payment of 500.00 at 7 years. I received a case number from Hyundai direct however the dealership was the final decision maker. She works at a bagel establishment and is a single mom with an apartment lease. The general manager asked her on 7/12/2020 before opening hours if the salesperson who no longer is there put a gun to her head in making her decision. When my wife said sir that is very disrespectful he stormed out of his office. What more that can be said is they used every excuse in the book. We do background checks for our employees- we don't keep the salary verification forms- "7 years interest free is a good deal" So thank you Jon- who now longer works there- Thanks for nothing- Ben for pulling figures out the air instead of the salary that my daughter truly makes and a final thanks for nothing and for the worst customer service ever- Admir the so called General Manager of the dealership read more

Brought my 2012 Sonata with less than 22, 000 miles in last week, for an oil change; was advised I needed a new battery. What! a 2 yr old car (basically brand new) needs a battery? Replace it under warranty, I say. NO, says service guy. I will pro-rate it for you for $90.00 plus labor. Are you kidding me? When servicing my Jeep (at Wallace) and it needed a new battery - they replaced it FREE of CHARGE, under the warranty. I got a new and better battery for less and BTW, the battery removed from the Sonata was a piece of junk compared to the new battery I bought. This is the LAST time I take my car in for service at this dealer. I am very displeased! A.L. read more

Very negative impression upon communication to sales person: "test drive it when you come to buy a car". Why should I buy it if I don't know how it drives! Is the car so bad that he did not want me to find it out? :) I did my research prior coming and knew what I want. However only ~15% info the sales provided was helpful. Half of my questions were ignored... That's the first time I had such unpleasant experience. I'm still interested in the model and going to buy it if I like it in driving. But never at Wallace. read more

When I purchase my first Hyundai I went to Napleton West Palm Beach in 2013... I had an okay experience. So in 2016 when I tried to purchase my next Hyundai Tucson, they would not give me a straight answer about anything!!! So I started looking at Wallace Hyundai in Stuart and it was a great decision! My salesman was beyond helpful... This dealership has amazing customer service and don't try to take advantage of women shopping alone, as Napleton Hyundai does. Sheldon was my salesman who did an amazing job and made the process beyond easy!! I can't wait to purchase my next Tucson from Wallace in a few years! I wouldn't go anywhere else! 5 Stars. read more

Great experience! Gary the manager and Sean our salesman were great. The woman who helped us in the finance department was great too. And I am loving my new Hyundai! read more