The 2024 Hyundai Sante Fe calligraphy trim is what purchased!! The purchasing process was a breeze. I already knew exactly what I wanted and saw online they only had one in stock at their dealership. I had to have the Green calligraphy trim with the light Beige interior and there was no budging on that for me so luckily when I saw that they had the car I called them and set up a test drive. When I arrived at the dealership, they had the car detailed and ready to go. I test drove it for 20 minutes, fell in love with it and went in to do the paper work. Everything took about 30 minutes because along with knowing what I already wanted I went ahead and did my credit report online through their website and had my insurance ready to go. As a buyer, I think you should do your due diligence and research and know exactly what you want or at least narrowed down to a few. It makes the whole process a lot easier and remember you can walk away at any point. So if you arrive and they don't have it just leave. So with all these bait and switch scenarios I have heard about it which I'm sure it does happen, but if you clarify and ask for a pictures ahead of time, it can really save you the headache. I set up my test drive through Tommy which I believe is one of the sales managers, over the phone and when I arrived he set me up with Louis to then actually take me on the test drive and give me the ins and outs of the car. Louis was on top of it from the moment I stepped into the building to the time drove off. He handled everything very professionally and made sure I was in and out of there with exactly what I wanted and giving me a rundown on the car. So I left very happy and knowledgeable. I did go over the owners manual myself and read through the more technical features that the car had to offer (which by the way this car literally had almost everything you can think of from the Bluelink app, to all the driving assistance features to the convenience features to the luxury upgrades) HYUNDAI really took it to a whole new level with this new body style and interior. A couple of highlights for me is the suede headliner, the driver seat leg rest, and the UV sanitizing compartment which actually has been very convenient for me for my everyday items such as my phone, sunglasses and keys. Also Tommy made sure that I got the most money for my trade-in which I priced myself on Kelley blue book for $8100 but he was able to get me for $9550. Just pointing out the fact that he went above and beyond and all while respecting what I wanted, they didn't try to sway me to get anything else and made it quick, fast and easy but without feeling like I was being rushed . Not at any moment I felt uncomfortable or pressured into something I didn't want or didn't want to do. Tommy also kept it in the price range that I was most comfortable with for my monthly payments which was very much appreciated. With the actual singing of the papers and closing the deal I had Jennifer. She was very personable and a pleasure to be around. And just made the last part of the whole process enjoyable where I was just left with excitement at the end of the day. A little advice if you are nice and patient and clear about what you want then they will be nice and patient and help you as much as they can. Doing your research and being prepared on your end, makes the whole process of buying a car much easier. I would recommend Wallace HYUNDAI of Stuart any day and I'm very happy with my purchase. Thank you guys for everything!! read more

BEWARE DISHONEST DEALERSHIP MANAGEMENT. Was a victim of Bait and Switch practices. Made a deal on a car, look low price, great deal, you buy Now, they said on car. Car is available. You give me money, and car is yoursthey said to me. I asked to speak with manager and be sure car avalable, before I was going Forward and it was Crystal Clear by putting money on car and even filling credit applications car was told to me car was mine, ( Sold to me ) I processed all needed forms and again confirmed car Sold to me. Yes, they said. Dealership USED CAR MANAGER Does Not Know How to Run A Car Deal he processed buyers order with my money (Car Sold to Me ) to Credit department. Now way can you sell a car to several people at the same time, never ever can this happen unless MANAGEMENT DOES NOT KNOW HONEST BUSINESS TRANSACTIONS PRACTICES. We have confirmation from Credit Department. They ran our Credit to many, many, many Banks called ( Shotgun ) with No car to purchase this is to now hurt your our financial rating with Banks. All to better the dealership in how much more profit they can make on Reserve in finance ( difference between your actual Rate, and what they mark it up sometimes, making more profit on markup on Rate). All well knowing this car was already Sold, to someone Else. After 4 hours Never Ever saying, to us car was a Sold Car days before. I asked them 6 Different Times before going forward with my Money or very personal Information. Maybe they just Wanting to see who will Pay More . I feel it was our race from our drivers licence. When Manager said we Sold car to someone Else, just Now. Very Unprofessional and Did not Care about issue, never said Sorry, Spoke with GM ED ( Fake Name )of Dealership, did not want to hear anything, Laughing on Speaker Phone, evening threatening me, he has my personal information he said. Uncaring People, Do Not Use this Dealership. Ever, These are people out to RIP YOU OFF, RUN, RUDE, ENTHICAL, LAUGHABLE, CLOWN, MANAGEMENT in My Opinion. I have spoken with a police detective worried about our personal information with shady auto managment people, he has others whom have spoken of issues with this dealership. RUN AWAY, DO NOT BUY FROM THEM, DO NOT BE THEIR NEXT VICTIM, READ AND LEARN, BAD PEOPLE, VERY SHADY MANAGMENT STAFF, PLEASE READ THIS, AND THINK ABOUT IT, THIS CAN AND WILL HAPPEN TO YOU!!!!. THIS PLACE NEEDS A MANAGMENT CLEANSE.!!! UNETHICAL ED AND CLOWN MANAGMENT FRIENDS.NEEDS TO GO!!!!! Please read this Mr William Wallace, Elizabeth Argraves, Owners and VPS David Smith. Make a Managment change Now. Please. Like read more

The Wallace Auto Group dealerships give a strong sense of family. On October 31, 2023, I asked for the CarFax on a 2023 Kia to consummate a two year lease. I was told that this vehicle had a "clean" CarFax, and although it had over 2,000 miles on it, it had never been titled or damaged. After several hours, the finance paperwork was complete, and the sales manager who offered to provide the CarFax had left the property; no CarFax was provided. Getting service at Kia of Wesley Chapel (FL) in February 2024, the Kia Service Technician indicated that the repair of body damage was not complete. Prior to this oil change, I had planned to purchase this car at the end of the lease. At this point, I procured a CarFax for this vehicle, and discovered that four months BEFORE I leased it, on June 20, 2023, this car was reported to have moderate damage. Apparently, the repairs were not properly completed. This leaves no confidence that a comprehensive repair was done. The Wallace lease and purchase agreement limits legal remediation, requiring disputes to be taken to American Arbitration. American Arbitration found that Wallace Kia did not pay their arbitration membership dues, so they were powerless to settle disputes. This appears to be a common practice for Wallace Auto Group. With no means supported by Wallace to settle disputes, they appear to be in breach of contract. My certified paralegal is researching whether this constitutes fraud. Moreover, if this practice is common, there may be reason to consider class action remedial measures. The Kia General Manager denied several phone calls that we had and attempted to appease me with a less than mediocre offer. It is my hope that no one else must deal with these business practices. RECOMMENDATIONS: Demand that your purchase or lease agreement 'line through' the requirement for "Arbitration," and have the finance manager sign that you are not required to settle disputes by arbitration. As noted above Wallace does not pay their arbitration membership fees, so American Arbitration has no ability to be your advocate. Demand a business card of the person that your Wallace Dealership's General Manager reports to. That is to say, if the Wallace Hyundai GM reports to Gary Marvich, Wallace Gen Mgr., Lee Smith, President, or Judith Powell, CFO, then you need that business card stapled to your contract, stating the Wallace corporate Title, e-mail, and phone number. You may need these in the future. read more

WOW!! WOW!!! WOW!!! I had to take the time to write this review of THE BEST Hyundai dealer ever... For a couple of months now, I've been seeing a few Hyundai Kona on the road and thought they were cute. My Lexus lease was coming to an end in November 2020 and, after having 7 Lexuses, I decided to look at the Kona. I first went to a couple of Hyundai dealerships in the Palm Beach area. After getting the "rush" to buy, some not-so-nice salesmen/sales managers, and the endless squabbles over pricing, I decided to make the drive to Stuart and go to Wallace Hyundai. And am I ever glad I did!! I walked in the door and was GREETED by someone who actually acted like she was happy to see me. Then I was introduced to my salesman, Jay Gonzalez, who was FABULOUS! Low stress, low pressure, kind, CARING, and just plain helpful are some of the attributes to describe Jay. I told him I wanted a Kona Ultimate with white exterior and gray interior, and how much I was willing to pay. Within 5-10 minutes, I had a piece of paper in front of me confirming MY deal!! I was stunned and remarked I had never bought a car so quickly and without the squabbling/haggling and HASSLE. Within minutes I met the Sales Manager, John Randall, who was equally as wonderful. Both men obviously went out of their way to help a single woman buy a car and not take advantage. I picked up the car a couple of days later at which time Jay drove me to Ft. Pierce Lexus where I could surrender my Lexus lease. Then we came back to Wallace Hyundai where he meticulously went over the new car operations with me in great detail. While going over the new car, John even came out to see how things were going. Now THAT'S a Sales Manager! I can unequivocally say I would highly recommend this dealership to anyone thinking about a Hyundai or any other car. You will be treated with kindness, respect, honesty and integrity from all you meet. Why deal with the rest? Go seek THE BEST at Wallace Hyundai... read more

If you want a new Hyundai go see Ted Marynowski. We worked with Ted over several months as we were trying to decide what vehicle was best for us. Ted is a wonderful salesman. He listens to what you want and need. He's not pushy and has a ton of patience. He's really a great guy that cares about his customers. We made several visits to the dealership and communicated with Ted extensively. He's always eager to answer your questions and make sure that you know he's working on your behalf. The dealership had mailed us a letter that said they'd give us up to 120% of the value of our car. We were thinking YEAH RIGHT! But they honored it. They gave us an amazing price on our trade in. They also gave us a great deal on a new car. My husband is a veteran. They gave us a nice discount for that too and thanked him for his service. We were really amazed with the value that we got from Wallace Hyundai. We were hesitant to go to this dealer based on some of the reviews I'd read. But we didn't have any negative experiences like previous people. I attribute the positive experience to Ted. He has an amazing work ethic, is extremely knowledgeable in all things Hyundai and made the buying experience pleasant. No games, no gimmicks. I'm sure most salesmen would have given up on us with the tons of questions and time it took for us to decide. But Ted always treated us nice and was upbeat and friendly through every question. read more

Excellent dealership. Very courteous, professional and welcoming. I live on Marco Island Florida very close to Naples. I was looking for a 2026 Santa Fe Hybrid. I went to Naples Hyundai, they would not meet my price, then I went to Fort Myers Hyundai, they were aloof and unprofessional, then I went to Punta Gorda, they were nice but would not meet my price. Wallace Automotive met my price. They were as friendly, and helpful as could be. Tom, a sales manager, could not have been nicer. He was upbeat, friendly and efficient. They even installed a trailer hitch and wiring for me. I drove 185 miles each way to get the car but it was well worth it. If you are looking for the best price, and friendly, professional service, you cannot do better than Wallace Hyundai in Stuart Florida. We love our new car. It is fantastic. Toni Antonis was also a pleasure to work with. Tom and Toni made the whole experience as pleasant as it should be. No pressure, just nice, helpful people. Jennifer, the young lady who handled the paper work was also very patient, and pleasant to work with. I am 74 years old and have owned 17 previous cars. I purchased all of them new. All things considered, this was probably the most pleasant, least stressful, new car purchase I have ever made. The 3 other Hyundai dealerships, where I tried to make the purchase before going to Wallace were all high pressure, stressful and not productive. read more

My car was total she went on december 1 tp get a 2025 hyundia santa fe hybrid. palm beach had 2 but we figure we stop buy cause it was local. men was we in for a trip. we told the sale guy we wanted a 2025 hybrid santa fe hybrid due to my wife drive about 85 -100 miles a dat 5 days a week. We arrive and told Wilson what we wanted we just left the gym so we look how we look he suggested the 2023 and 2024 santa fee she said the 2025 hybrid limited, all the had was the hybrid Sel she asked him for spec he said nothing hours late we at finance the lady Jen i wanna say was her name. she asked us did the sale person went over the spec we said no only thing was explain was the Uv for the phone. Long story we went back the next day and we meet Mr. Louis man they did could sale a car to a blind men and not care if he drive it off the lot and kill other and not care. My favorite Line buy hime was the car IN LIMBO and nothing they can do upgrade us he said he can get the car we wanted the next day but he cant cause the one my wife got is in LIMBO so until its not its out their hands. it will take 1 to 3 week but it get register. today is 12/9/2024 we just got back them and camron from road island was my favorite nice guy until he see he cant work you with his numbers lol read more

Approximately a week ago, my Neice and I went to Wallace Hyundai to "just look" around. My car was totaled a year ago, but my Genesis was still drivable. I was a wreck everyday driving to my office, as I work 30 miles away, but was in no position to buy a new car at that time. During our perusing around Wallace Hyundai in Stuart (I am a previous customer from 2012 when I bought my Genesis) I met one of the managers, Louis Matos, and after about an hour, I purchased a 2025 Hyundai Tucson. My Niece and I were treated very well, I did not feel pressured or treated any differently because I am a woman. There was no waiting time to get the paperwork and financing done, it was very easy! Great service all the way around! From the time we entered the store on Thursday to late Friday afternoon, we were so impressed with this team, it was an amazing, easy experience. I love the vehicle, and I can call at any time with any questions without feeling like I am putting anyone out, post purchase. I can say enough about this experience, and the staff at Hyundai, it was wonderful! read more

Found car, was told my pers. check was ok due to very high credit score. went in signed papers, paid in full by check as directed. told them my driver would pick up car in a couple of days. When driver came in they would not release and said they now wanted certified funds. I was out of town and had to run all over to find a bank where I was to wire the money, which I did. they wanted a fax from the bank showing the wire papers, I sent that, then they wanted to wait until the wire had posted. It posted 40 minutes latter. I was told they would now release the car. I could easily have given a certified check but they kept telling me oh no don't leave give us your check it will be fine... obviously they are less than honorable in their word and the way they do business. Delt with Scott E. one of the "managers". DON'T BUY FROM ANY WALLACE dealership unless you can deal with false statements and exaggerated claims. Just another fly by nigh Auto operation who does not give a $$$$ about their customers, just your cash! read more

Excellent face to face experience. Salesman worked with me on options. Delivery was quick and efficient. Auto arrived in perfect condition. This is my second Santa Fe, much nicer than my 2005 that I put 189,000 miles on it and still ran quite well. Meeting with business manager was professional straight forward communication. I was offered an excellent price, excellent choice of automobiles and subsequently excellent interest rate for financing that I just stopped auto shopping. I got exactly what I wanted, even better than expected financing rate that making the decision of who to buy from was easy. I got what I wanted, thank you Scott Livingston, sales rep. I found all conversations very constructive and left me with the feeling that I and my business were appreciated. Next time I want to buy an auto, I'll simply just drive over to Wallace and sit down with Mr Scott Livingston. I'm a very happy camper, well done Wallace Hyundai. I really like my new Santa Fe, looks real handsome sitting in my driveway. read more

Had a good interaction with Mark Goldstein and Brandon Lee on the purchase of a 2024 Genesis G90 (white with black interior). Drove all the way from Miami to purchase this particular car. After a little bit of haggling primarily due to a 2024 GV80 trade in, was able to strike a deal. Also had a good interaction with the finance guy Gary Bauer. They didn't go to 120% of KBB on the trade but did agree to 110% which is as good as Braman did in Miami plus they offered a $2,000 customer loyalty rebate off the MSRP due to trading in a Genesis. Overall a good experience. Have one issue with the G90 requiring a fix (the sunglass pocket won't stay up in locked position). Mark Goldstein said he would take care of it post haste with Braman Genesis' help. Hopefully they will. read more

Jason was phenomenal. He made the entire process of getting a new lease quick and easy. He was extremely patient with me as I was deciding between two vehicles. Jason talked me through the features on both cars and ultimately helped me make the best decision. He is a true family man, very honest and cares about his customers. I couldn't be more thrilled with my brand new Palisade Limited! This was my first Hyundai and I feel confident I will re-lease with them when this one is up. Thank you again Jason and to all the wonderful staff at Wallace Hyundai Stuart who helped my husband and I find the best and safest car for our family. Would recommend to all! read more

If you are in the market for a car, COME HERE! Rey and Tony. Ask them for help! They are the nicest and most hardworking individuals I've worked with at any car dealership. They were honest and understood what I was looking for... and then jumped through hoops to make sure I was OVERLY satisfied. They were both committed to me walking out with a car the same day, and they did just that. They stayed past closing and even spoke to multiple family members involved with the purchase to ensure everyone was on the same page. I can't recommend them enough. Will absolutely be a return customer. Thank you for all the guidance, help, and kindness Tony and Rey!! read more

I am a middle aged woman who for the first time found herself needing a car and going car shopping alone. I was immediately greeted very pleasantly by a woman as I approached the building. She walked me into the building and introduced my to salesman Jimmy Pescatorei. Jimmy and the rest of the staff that I had the pleasure of coming in contact with were wonderful to work with. They were extremely patient with me as I thought through my decision. Jimmy guided me through the process and listened and worked with me so we could both be happy with the final outcome. I left very happy with the whole experience. Thanks Jimmy...... read more

Hands down the easiest, most pleasurable car buying experience I have ever had! Salesman Billy Weston, and the entire staff at Wallace Hyundai are simply the best! I was asked what car I was looking for, and how much I was planning to spend, and I was then promptly given an offer that was practically what I had asked for - including a more than fair trade-in offer for my old car! They didn't have a car in the color that I was hoping for in their inventory, but rather than pressuring me to take what they had, they got the exact car that I wanted from another dearler by the next day! Thank you Wallace Hyundai !! read more

All of the people at Wallace Hyundai have been a joy! The first time, we interacted with the service department for an oil change, the people were fast, easy and pleasant. The second time I called, I was concerned with a noise in our steering wheel and they took me immediately and provided me with a loaner until my car was ready. SInce it was late in the day, the recommended I keep the loaner until the next morning at no charge... It isn't often you find a company who can put your mind at ease and make you feel valued but Wallace Hyundai has certainly done that!! Great group!! read more

I'd been to three other dealers before I walked into this Stuart showroom. I immediately felt welcomed. I was told by Dan Watson that this would happen, and he was right! Thomas, the manager, was extremely helpful and considered all of my wants. Patrick, my salesman, was everthing you would want in a salesman. I asked for one thing to be included in the agreement, and Thomas agreed to it. All the paperwork was handled by Jennifer, and it was so very simple! I'm almost 80, and it was the most fun I've ever had buying a vehicle. I recommend them highly! read more

I had a problem with the Santa Fe not starting one morning last week and had to get AAA to jump start it. I called the dealership and was told to drive the car in to the service area so that the technicians could check out the battery. I brought the car in the next morning and was greeted like I had an appointment. The car was completed in less than an hour and I was pleased to find out that the battery was covered by a warranty. This was a very satisfactory visit to the Wallace Service Department just like my previous visits have been. read more

As always, Bob Pickett the Service Advisor was very friendly and helpful. I took my Genesis Coupe in for a regular service and the mechanic found that I had seriously damaged the radiator supports...big cost to replace!!! Bob said they looked at some way of fixing it by using straps but that was not an acceptable solution and it needed to be replaced and suggested they give me an estimate in order to have my insurance cover the costs. Anyway, we discussed my options and he was thoughtful and sympathetic throughout our discussion. read more