I was having my oil changed at a dealership they told me the filter had been tighten too much and…read morethey could not replace the filter. I went back to the Jiffy Lube location in Stuart that originally installed the filter and Eric not only replaced the filter thread housing he gave me my next oil change with his compliments as a good faith measure. Eric was not the manager when those negative reviews were posted so you can trust that he is a very competent and trustworthy manager that would not tolerate bad behavior. I highly recommend Eric and his team for your car care.

Absolutely not. I got an oil change here last year. They didn't tightened the oil drain plug bolt…read moreto torque specifications and oil leaked through out the week.

I made a appointment with Dave at 10am on Friday . I showed up at 9:55 . Within 5 min of arriving I…read morehad met Geo the shop manager and he was already assessing AC situation. He came in the office after about 10-15 mins and said I needed Freon and the system drained and replaced. He added dye to see if there was a small leak . 20 minutes later he's done and the truck is spitting 60 degree cold air . Absolutely fantastic service and especially allowing me to wait and completing the job within 45 mins and I'm out the door and a great value for the time and material. 100 percent recommend the shop and they do great work . Plus there a great bunch of guys . Do not hesitate to bring in your vehicle. . Thank you so much for the great service and value .

I reached out to them through Yelp and they quickly got back to me, will definitely refer people…read morethere in Stuart but it was a little far but my husband is an engineer and retired from Autozone so he is fixing it but these guys are trained I can tell!! The girls that reach out are super nice and Don't leave you hanging like other places!!

Freddie at Stuart Auto Repair & AC Pros is fantastic! He took amazing care of our beloved Ford…read moretruck and treated it like it was his own. Freddie is honest, knowledgeable, and truly takes pride in his work. He explained everything clearly, kept us updated, and the quality of the repair was top-notch. It's hard to find a mechanic you can really trust, but Freddie has definitely earned our trust. Our truck is running better than ever. If you're in the Stuart or Port St. Lucie area and need auto repair or AC service, I highly recommend Stuart Auto Repair & AC Pros!

We took our 2004 F150 for AC and brake repair to Stuart Auto Repair. Freddie and the entire crew…read morewere extremely thorough, took time to explain any repairs, costs, and time requirements and delivered exactly as promised. They remind me of the traditional repair shop which has all but disappeared. Unlike many part swap repair shops, they listened to our explanation of the difficulties, could apply their experience and identify probable causes at the outset. Update and return calls were timely and made in a friendly manner. Could not recommend them too highly.

Got a new tire last week and they gave me a broken/leaky tire. I understand that things happen but…read morethis is the second time this has happened this year. So i book an appointment for them to fix the tire that they literally just gave me. Made an appointment at 4pm and they didnt even touch my car until 5:45pm. All for a 2 min tire change. This happens EVERY time I am here. Constantly wasting my time. I think they just like my company here because they love giving me broken tires and having me wait in the waiting room for 3 hours to fix the broken tire they gave me. Most of the workers are just standing around doing absolutely nothing the entire time. I am canceling my firestone card after this and will not be a returning customer.

If you could give lower than a 1 I would. 10 year loyal customer. They didnt change a oil filter on…read moremy vehicle and almost destroyed my engine. When confronted they denied it. I started doing my own and discovered they had bent the skid plate on my truck to unusable shape. I wouldn't buy a bottle of water from them if I was dying of thirst. STAY AWAY FROM THIS CRAP DEALERSHIP!!!!

Be cautious when considering their services. They share a close affiliation with Palm Tree Auto…read moreSales, which initially seemed convenient but has proven to be far from advantageous. My car faced ongoing performance issues, and every time they failed to identify and address the problems. They replaced some components and did not resolve the main issues. It has become evident that their primary focus is on ensuring customers keep returning, rather than delivering satisfactory repairs. This situation has been frustrating and financially burdensome, as I had to cover the expenses for repairs that should have been addressed under the car warranty sold by Palm Tree Auto Sales.

I used to go to "H", then "FS", but they never listened to me, because I'm female. I found this…read moreplace, family owned and close to me, I'm so glad I did, I explained to the nice younger gentleman this issue I have had for years about my windshield wiper pump breaking every 4-6 months which is not normal. I asked "H" for two years, "FS" for four years, to check the wiring and mounts for loose wire/unit. None of them did, they just replaced it, never even checked the unit, wiring or mounting screws. Each time they charged me (H) 125.00, (FS) 175.00, to " replace" it. However, at Paradise, He listened to me then ran right out there, said I was right the mounting screws were lose, there was nothing wrong with the pump. screws were loose, causing the site to be loose, He tightened it in minutes, I only go there now. They are respectful, honest, fairly priced and I know I'm helping a family, not a corporation. Win win.

Nice staff, responsive and friendly…read more They didn't have my tires in stock but supported me as I looked for a faster option for my needs

Guy called Ryko lifted truck placing ALL FOUR pads on non-structural sheet metal resulting in…read moreserious and permanent damage to truck body. Questioned him about it and he said he had no options. Never heard that before and this truck had been lifted in shops plenty of times. Even recommended to him where he could lift it and he didn't seem to think that would be better and that damage was preexisting (it wasn't). Also they charged more than the guy on the phone said. DO NOT take your vehicle here if you care about it!

Fitted me in at short notice. Took extra care to order the right parts. Quick, efficient,…read morecompetent, pleasant staff. Cheaper than the dealership Special thanks to Barbie Valdes and Matthew Montenes

Interactions with 2 staff members are what leads me to provide this review so that others can avoid…read moresimilar treatment. First, I logged on to the Goodyear website to make an appointment with a local service provider to replace/fix a single tire and was assigned this location. I arrived on time for my scheduled appointment, walked in and was not met with greetings, I was met with "We are super busy do you have an appointment?" I indicated that I had an appointment and they said I wasn't in their system. I said that I made the appointment online using the Goodyear website. Reply: "We don't have anything to do with corporates website, you need to phone us directly for an appointment." Strange, nothing on corporates website indicated this and they did assign an appointment to this location, with text-based confirmation. If this is the case, it's between this location and corporate to clear up, not me as a customer. Then the two men at the front desk alternated and said they would look at the tire and give an assessment but no guarantee they could fit me in or fix it and why didn't I make an appointment? I was willing to wait or come back but I didn't understand what else they needed. I tried to keep an open mind but when one of them looked at me and said: "Didn't you look where you were driving, how do you get a bolt stuck in your tire anyway?" And laughed in my face, that was the line. Finally one of them said why didn't you call the warranty number, we don't do any warranty work direct only through the warranty line, pieces of the puzzle were clearer. I asked if they had the number and was met with "call the company you originally purchased the tires with and let them give it to you. We don't have that." I reiterated how I found them through the Goodyear website for repair/ replacement of a Goodyear tire, and that Goodyear was in their business name and they reiterated that they couldn't help me and why did I come here without calling the warranty line. I found out later that they could have looked it up, and when the warranty number customer service agent mentioned this, and that they could arrange the replacement for the tire through this location, they understood why I declined. Another local area tire company was able to order the tire that I needed, I phoned their number and was given exceptional service over the phone. They explained the process, next steps to getting my tire replaced, they would call when it was ready and they provided a number if I had any additional questions. Granted, I didn't know that I needed to call the Goodyear warranty number first to open a claim before showing up for the original appointment, but there's a nice way of telling me this and one that involves laughing at my expense more than once, and then saying "just messin with ya". Not interested in being messed with, thank you. Goodyear may be in their name but they must not be cozy with corporate because they don't know their warranty number, don't honor their booking system and are not prepared to relay policy information nicely. Hard pass.

My tire light came on, indicating I needed air. I broke 3 ribs and did not feel like getting out…read moreand doing it. I stopped in here and asked how much they charge to put air in my tires and I explained why I needed help. The manager told me that there was not a charge and that they would be happy to help. I was so appreciative. I tipped them and thanked them for their help. They are definitely about customer service. Which is a rarity these days. Definitely recommend.

I have gone here over the past 6-7 years for oil changes. Always had pretty good experiences which…read morekept me coming back. Today was NOT so good. First off I had a 25 dollar off coupon. I always do. I paid for a full synthetic oil change which was 106 dollars. I didn't want or need ANY other services. I gave Markell ( supposedly one of the managers) my coupon and he was happy to take it but still ended up charging me 107.19- I asked him where my 25 dollar coupon came in and he must of thought I was completely stupid or whatever- listening to him and his bullcrap which MADE NO SENSE AT ALL! I was told that my service was 106 dollars and didn't agree or ask for ANYTHING else. This guy had more bs coming out of his mouth and is a COMPLETE FRAUD- I knew this just by listening to him talk... I was so angry I just drove off but the more I think about it- THE MORE PISSED I GET!!! I tried to call the Vavoline store because I was going to have him try to play me again! There IS ABSOLUTELY NO WAY I AM GOING TO LET THIS CON ARTIST GET AWAY WITH THIS! I AM telling you to stay far away from these places... especially this store- EVERY SINGLE TIME I HAVE GONE HERE THERE ARE NEW FACES- usually legit guys. These guys were sketchy as hell today anyways I'll put a pic and you tell me where my $25 coupon comes in. I see that Markel somehow put an extra oil charge of 18.19 I have absolute no idea what that is. I know nobody mentioned anything about extra oil. I was told that my service was going to be $106 so I ended up paying $107 .19 . Can somebody explain this? it makes no sense other than thinking that I am retarded and I don't understand. Usually I am at valvoline for 12-15 minutes... today was UNUSUALLY quick.... I was there maybe 6-8 minutes. Everything was sketchy.I am A PRO at reading people and these guys ESPECIALLY Markell IS A FRAUD- bullshiter liar! I believe he is probably conning most women that drive through there. It takes a lot for me to wanna write up a review, but Valvoline is gonna get smeared by me. I don't like that you can't call this store to talk to anyone... AI only on the phone! Where's the owner or a person who cares about this store? I promise you that you want to keep an eye on your so called managers because this one thinks he's smart or something- I should have stayed and MADE HIM FIX MY BILL... he stood there trying to convince me I got my discount. ITS THE PRINCIPAL!!!! Not the damn coupon or price for oil change! I CANNOT STAND FAKE ASS LIARS THAT THINK THEY CAN PULL THE WOOL OVER PEOPLE!