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    Wallace Falls Lodge

    4.4 (25 reviews)
    Open 8:00 am - 9:30 pm

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    Review Highlights - Wallace Falls Lodge

    We reserved the whole lodge for a family celebration to mark my mother-in-law's retirement.

    Mentioned in 4 reviews

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    Unique Romance & Adventure Travel - Wedding Party

    Unique Romance & Adventure Travel

    (15 reviews)

    I worked with Rosemary Wynn on our Spring 2025 Vacation to Play del Carmen. Rosemary found a…read morebeautiful home, short distance to Playa del Carmen 5th St. and on the Ocean for our family. She made all the arrangements and flights. We have worked with Rosemary several times since moving to Austin and can highly recommend her! She is a full service travel planner for business or pleasure!

    From start to finish this was so deceitful and unorganized. We were traveling with two babies under…read moretwo for my sister in laws wedding. We triple confirmed that we would have two cribs, two car seats, and some type of acknowledgement for my daughters first birthday. Stephanie T. Confirmed via email multiple times to both my husband and we that we were all set. We even paid her directly and up front for the car seats. Upon arrival to Mexico they told us we didn't pay for the car seats yet and we couldn't put our babies in the car until we paid. We showed them email confirmation that we already paid and they still wouldn't budge. They didn't let us use the car seats, pulled them from the car and drove us there as is. I emailed Stephanie who responded immediately and said they can bill her there was a miscommunication and then later responded saying actually we have to pay them directly and she will refund the $80 but we will have to pay $80 for the car seats on the way from the hotel to the airport. ( which by the way there weren't any car seats for that trip) When we finally got to check into our room hours after our arrival there were no cribs. When I reached out to Stephanie she said it's up to us to call the front desk and coordinate that. This was surprising to us because what was the point of going through her at all if we had to do everything?/ I would have organized this prior to getting up to the room when our babies were completely exhausted. They brought up two old pack n plays with no mattresses. The wrapped blankets in sheets as the mattress which is not safe AT ALL. The most disappointing part was that it was my daughters first birthday and Stephanie confirmed that the hotel would definitely do something ( balloons, decorations, a special treat) but she wasn't sure what. The day came and nothing happened so I called the front desk who knew nothing about what I mentioned. They said they'd try to do something and never did. Overall, I'm unsure why we went through this company or used Stephanie because we could have done exactly what she did but way more efficiently. USE OVER THE MOON VACATIONS NEXT TIME

    Simply Celebrations - RedBox Photography (Credit)

    Simply Celebrations

    (4 reviews)

    Hiring Nancy as our day-of coordinator was by far the best decision we made! After seeing her in…read moreaction during the rehearsal, my stress melted away. Her attention to detail, experience, and ability to take control of a crowd were exactly what we needed. Honestly, I don't even know everything she did because she just took care of it all! Nancy and her husband were such a pleasure to work with and went above and beyond our expectations. We were able to enjoy our wedding knowing Nancy had everything under control and we were in good hands.

    I hired Nancy as a day-of coordinator for our wedding partly because we liked her and partly…read morebecause she fit in our budget better than most day-of coordinators. She far exceeded the help that we expected. Both times I met with her I only gave her literally one day's notice because I was planning from long distance and rarely in town, and she was able to change her plans to meet with me. She asked me tons of questions about logistics and her expertise and advice was undoubtedly what made the day go so smoothly. For all the help she gave me over email and meeting with me beforehand, I ought to have paid her for some planning as well as day-of services. She also ran the rehearsal and called each and every one of my vendors the week before. (I only know this because I was starting to call them and realized it wasn't necessary because people were telling me, "Oh I just spoke with your planner yesterday!") On the day of, she just took care of directing everything. Occasionally she'd have a couple questions for me (probably because I just left a stack of boxes that had things that needed to be set up) but she just made it all happen. She made everything stick to the timeline and did all the stressing out for me, so all I had to do was worry about getting ready and having the most special, wonderful day possible. We were incredibly lucky to have Nancy's help for our wedding, and I would recommend hiring her to absolutely anyone.

    Steven's Pass Motel - Bed bug stains on the mattress

    Steven's Pass Motel

    (22 reviews)

    $

    We paid over $150 for a night at Stevens Pass Motel expecting at least basic cleanliness. What we…read moregot instead felt more like a halfway house than a hotel. Sketchy long-term tenants loitering outside, doors open to trash-strewn rooms, and within five minutes of walking into ours, I found classic bedbug stains on the mattress. We left immediately. The front desk guy didn't seem surprised at all about the bedbugs and told us there were no refunds. We did a chargeback and got out. Absolutely do not recommend.

    Can I give this zero stars? What a dump. We paid $110 for this! The pictures actually aren't that…read morebad...well, on Hotels.com where I booked it. Should have looked on Yelp! Anyway, overall the room is spacious. There's a big TV and it's got all the Roku stuff like Netflix, Hulu, and a bunch of channels. There's actually a decent refrigerator as well. Big for a room this size. Didn't try the microwave but it looks like it's in good shape. The bed...the bedspread is paper thin. Now, it's summertime but it was still cold last night. It's also got stains on it. The sheets were rough and not soft. The pillows are hard and lumpy. Inside there are paint marks, dings in the walls, actual mold in the corners, and just a feeling of "I don't care" when maintenance is being done. Let's talk about the bathroom. The toilet isn't secured to the floor. When taking showers this morning we found out that the floor isn't secured to the floor! Thought the unit it looks like they used that cheap peal and stick fake wood flooring. Not sure. I'm not a carpenter. Anyway, I'm always very careful not to get water outside the shower. However, the shower head is EXTREMELY high flow and was coming out at many gallons per minute. This was flying all over and soaking the thin, useless shower curtain and that was dripping all over the floor. I bought it in the shower, of course, but it didn't help. Not only was there water everywhere out side the shower but it got in the cheap floor boards and soaked all the way to the sink! This is likely why they were coming up to begin with last night. Anyway, it was looking like it would be a cute little motel in a cute little mountain town and it has every potential to be that. But, it's a dump and I need another show and probably some antibiotics. Oh, and we just bought a new car and the parking lot is NARROW. There were people milling around all night, including two women with latex gloves on at like 11pm. WTF? Anyway, at least the wifi isn't that terrible.

    Wallace Falls Lodge - venues - Updated May 2026

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