Cancel

Open app

Search

Walgreens

1.5 (48 reviews)
Open • 8:00 am - 9:00 pm

Order Walgreens Delivery

Walgreens Photos

You might also consider

Recommended Reviews - Walgreens

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Is his real name Kevin?!
Tisha H.

The pharmacist(s) are horrible. They were late to work, and had an unwelcoming body language. The attitude they providing with a horrible tone for asking questions for the unclear feedback was over the top. I was called to confirm three items were ready, I arrived the next day to hear from Kevin whip I have no idea of his last name, because he didn't have his badge on. So the picture attached was who I was speaking with I informed him ahead of time that I would be taking this photo and he approved. The way he threw my receipt after asking for his supervisor was truly uncalled for. This person needs communication and customer service skills because he does not "active listen" to understand what I was asking the rudeness of cutting me off. Now let's talk about his manager (the role model) for this space Kristine wow! I tried to inform her of my situation, which clearly she does not care from the experience I've had. All I wanted was my prescription which the automated system informed me was ready, then to show up and hear it's not. Tried to understand why I got the notification and to be shut down by this person, and no education on the 2/3 orders- because her toxic, unhealthy ways lead me to depart to allow her uncontrollable frustration of me simply asking a questions on my order. When I was leaving I spoke with management Mary and she was truly helpful: I called the pharmacist to see if my last order to be transferred and when i provided my information Kristine said we can't don't that you'll have to call the pharmacist to make that transfer, and hung up in my face. Truly horrible, you don't have to worry about me visiting here again. Please keep in mind this is a summary the full experience truly informs you people need better trainings and leaderships to avoid experiences like this.

Horrible customer service from the pharmacists. Jesus christ... PLEASE DO YOURSELF A FAVOR AND ORDER MEDICINE SOMEWHERE ELSE! Called to check up on the status of my prescription and ended up getting an attitude filled awful response by Christina the pharmacy manager.. asking PERSONAL questions about my medication and insurance that had absolutely nothing to do with me asking if my prescription was ready. She told me I shouldn't be taking the medication MY DOCTOR PRESCRIBED ME and then asked me why im taking it if it takes 3 months for it to work (not her problem if it works or not that's my doctor and I to figure out) and if im willing to pay 1400 for the medication (hella pocket checking me when I have received/purchased this medication elsewhere with no problems or extra unnecessary questions asked or opinions made) This has been unfortunately the worst/ disgusting experience i've ever had over the phone! So disrespectful and uncomfortable! I even disclosed that I was NOT comfortable speaking about the matter TO HER and that i've already gone through this conversation with MY doctor! All I wanted to know if it was ready for pick up or in stock. And of course she has an attitude about it.. WOW. I hate to be that person but I called the store management and they said they would talk to her about her attitude and that she understood that what was said wasn't profesional or RIGHT. I then called my doctor and discussed this issue so I can at least get my medication elsewhere and she let me know that what was said was personal information that she shouldn't have asked/told me and that it was SUPER UNPROFESSIONAL and rude. OH and she canceled my order because I hung up on her after letting her know that I would've hoped that she had a nicer approach, attitude and to have a good day! Anyways I hope she gets well. God bless her soul... and anyone who has to work with a so called manager named Christina at this walgreens.. Imagine being around that daily, how exhausting and miserable!!

This place is good but some of their imployers act in a bad way my issue today with the person on the cashier was that she was asking me for an ID just for an flu and cold tablets of 325 mg while was not even looked and when I told her that I didn't have my ID with me she told me that she can't sell me that because I was a minor while I'm not and I told her I only have the id from my country with me she start checking it out and she told not I can't sell it I need an California is I told her I have the DMV sheet that my license it was gonna be send soon and she still says not and when I went to the other Walgreens the sell me the same tablets and didn't ask for an ID first time this happened to me, I understand if it would be an medicine that it was looked or high in mg but on the way she did the things it was wrong for my personal experience

Blood stains on floor
Jose M.

The pharmacy has the biggest lines and delayed customer service. Their lunch break is longer than 1hr. No sensitivity for their customers And the waiting area is absolutely disgusting. The floors and chairs are covered in debris and stains. Liquid and blood stains.

Mr. B J.

Service is very poor, severely understaffed for customer volume! This has been a problem for quite some time.

Xmas candy on display.

See all

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Alex Q.
1
76
27

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Walgreens Reviews in Other Languages

Ask the Community - Walgreens

You might also consider

CVS Pharmacy

CVS Pharmacy

2.0(167 reviews)
4.5 mi
•$$

If you need makeup, come here. They have a huge selection. Of course it's all locked up so make…read moresure you know what you want before summoning the sales clerk.

CVS Pharmacy: Dangerous Mistakes and Unacceptable Incompetence…read more Our experience with CVS Pharmacy at El Cerrito Plaza has been absolutely appalling. These weren't minor customer service issues. These were potentially life-threatening medication mistakes involving my 81-year-old mother. On September 4, a CVS employee repeatedly insisted that my mother's prescribed budesonide medication had to be inhaled through a nebulizer, even though her doctor's written instructions clearly stated that it was to be taken orally. The employee became argumentative, repeatedly insisted we were wrong, and failed to consult the pharmacist until we demanded it. When the pharmacist finally intervened, she confirmed that the medication was indeed supposed to be taken orally, exactly as the doctor had prescribed. Imagine if we had trusted that employee. My mother could have taken her medication incorrectly or gone without the treatment she needed. Medication errors can have life-threatening consequences. Unfortunately, the problems didn't end there. On September 5, CVS dispensed only about half the medication required for a 30-day prescription, causing it to run out prematurely and requiring an insurance override. Then, on September 21, CVS attempted to dispense only about ONE-QUARTER of the prescribed quantity! This could have left my mother without essential medication again, potentially requiring another insurance override or costing approximately $300 out of pocket. Patients should NEVER have to worry that their pharmacy will cause them to miss necessary medication or give them dangerously incorrect instructions. Consistently taking the correct medication, in the correct dosage, is a basic matter of patient safety. We finally transferred our prescriptions to Costco Pharmacy to escape this incompetence. Amazingly, CVS continued refilling our prescriptions even after we transferred them! Two serious dispensing problems, dangerously incorrect medication instructions, and continued refills after we left. This pharmacy has completely lost our trust. I would strongly recommend taking your prescriptions elsewhere, especially if you or a loved one depends on medications to maintain your health.

Photos
CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

See all

Walgreens - cosmetics - Updated November 2026

Loading...
Loading...
Loading...