Terrible. There is one medication that I really need and they are always playing games with it. One time they claimed that the insurance denied the refill, so, I called my insurance, they said just the opposite. I recalled Walgreens and then they said they were waiting for the doctor to refill the prescription. This was a lie, because I called the doctor's office and they told me they had faxed them the prescription the day before!
Then this last time, which was today, in fact, makes me think that somewhere there is VERY spiteful. I cannot get there on a daily basis and can only get there on occasion. So, I call in for a refill on this one prescription and their computer tells me it will be ready the next day. Two days later I go in and there was another prescription available for pickup, but, not the one I needed.
I explained that I was told it would be ready the day before and a snotty pharmacist says, "I have to eat my lunch! It'll be twenty minutes!" Because I am taking care of someone who is sick, I could not wait. So, I said I'll have to get it later, which could even be a week later.
I get a call telling me that the medicine was ready as soon as I get home. A week later I get a call telling me that I have medications, they asked if they should hold them if I still wanted them. I said, "Yes, that I would be in as soon as I could."
So I go in today and the medication that was there on the 12th of January was STILL available, but, the medication that I needed was NOT there. They claimed that since it was ordered on the 10th it had already been put away, and they'd have to call my insurance!
This couldn't have been true, firstly the medication was called in on the 10th, but, it was filled until the 12th! Today is the 23rd, the medication should still have been there. Then there was the person who called me and asked whether they should hold the medication and not put it back and I confirmed that I would be in when I could.
There are some bad people working there and they ruin everything.
Apart from the terrible service, their prices are like double what can be had elsewhere. read more