I went after looking up something that they said was in the store. I stood in line at the pharmacy…read moreonly to be told ask the other line, which I was told ask up front. To no surprise I couldn't find it, with little to no help from the staff. The pharmacy was dismissive and uncaring and the front desk was busy. So I went home and found and ordered it on Amazon

Josh the pharmacy manager is rude, unprofessional, and arrogant. He lied about my prescription,…read morerefused to fill them, then made false accusations so I can't return to that store. He should be fired and lose his license for such unprofessional behavior and for verbally threatening me.

This is privately owned pharmacy. I'm 59 years old. This is the best pharmacy in the area. I grew…read moreup in a small town with a pharmacy that had the same great service and people. I do not miss the bullshit I would run into at CVS. I loved them pharmacist at cvs but it all depended on if she was on duty. I am very happy with Flag Pharmacy

From the owner: Any sentence thereread more

Pharmacy phone service is horrible. Been a customer for 7 years. Customer service inside is great…read more Stayed on the phone 28 minutes to speak to a pharmacist only to be picked up five times and put back on hold never once speaking to anybody. This is an ongoing problem. It's happened multiple times to me very upsetting.

I pick up my prescriptions quarterly at the Union Street Walgreens. Phone alerts let me know when…read morethey're ready.

I have been frustrated by the length of time it takes in the drive-through, and by the prices CVS…read moreis charging (It's like a pharmacy charging airport or theater concession stand prices! -- why don't they understand it's a store!?). BUT -- there are some pretty great staff members who work at the CVS Swampscott, and top of my list -- top of anybody's list -- should be TARON. There was an error in my prescription (whether from the doctor or CVS, I don't know). Taron listened carefully. He empathized. He didn't blame anyone else (It was NOT his fault), but instead decided to make it right. He not only fixed the ambiguous instructions on my prescription, but did so for everyone who would ever order it again. And he made sure that the follow-up was ready. When I arrived to pick up my meds, I asked to speak to him, and gave him a serious holler-out. I think SO many people who work behind the counter, whether at CVS or a restaurant or retail, really feel they can't have an impact. But a cheery greeting, a genuine expression of welcome, and the responsibility for making things right and quick and effortless makes a big, lasting difference. The woman who takes my order at McDonald's really does affect my mood for a surprisingly long time -- a bored grunt versus a lively interaction makes a difference. To all those who get it, and particularly again to Taron (and Patrick, who was on duty late!), my lasting thanks. And even though this CVS is never a place (Will it change?) in which I'd buy soda or candy or tissues, it is a place I now feel more confident and comfortable about as a place to get my meds, and get them right. Thank you, Taron -- and to whoever hired and trained him.

Patrick ALWAYS delivers a great experience! He makes our pharmacy visits personal and he…read moreexemplifies customer service under less than ideal circumstances. Patrick is THE reason I keep coming back to CVS!

A pharmacy with actual customer service and nice people! Sabino, Linda and the other folks at…read moreVillage are kind, friendly and professional!

I have been using Village Pharmacy in Marblehead for decades. I am fortunate, my health is good…read moreand my only rx is for emphysema. Recently, my pulmonary md retired, the old rx was not in the US any longer. I had the name of a prescription from my new md. This drug is almost twice the cost of my old one. This afternoon, Sabino, one of the two pharmacists, was beginning a search for a cheaper drug, he said he would leave me a message on my phone, and he will. That is the kind of service one can expect at Village Pharmacy. I will not forget to mention the beautiful cards for every occasion and the free blood pressure machine, that's fun! Sandra Winter

Michaela, the Pharmacy Tech was awesome. Very kind and informative. She made a very stressful…read moreexperience a lot less stressful.

This Walgreens is in very convenient location in downtown Malden…read more Parking is a breeze as they have a very large private lot. The store is about average when it comes to cleanliness. The staff seemed polite and knowledgeable in stocked products. Check out was quick and easy. I give this Walgreens location a Solid 3 Stars