A pharmacy with actual customer service and nice people! Sabino, Linda and the other folks at Village are kind, friendly and professional!

I have been using Village Pharmacy in Marblehead for decades. I am fortunate, my health is good and my only rx is for emphysema. Recently, my pulmonary md retired, the old rx was not in the US any longer. I had the name of a prescription from my new md. This drug is almost twice the cost of my old one. This afternoon, Sabino, one of the two pharmacists, was beginning a search for a cheaper drug, he said he would leave me a message on my phone, and he will. That is the kind of service one can expect at Village Pharmacy. I will not forget to mention the beautiful cards for every occasion and the free blood pressure machine, that's fun! Sandra Winter read more

In Marblehead the only place to go for your pharmacy. Sabina and his posse are extremely knowledgeable and always willing to answer any questions you may have. A pleasure doing business. Thanks read more

Lovely little pharmacy, who cares about their customers more then all the Major chains do. They also help each customer find the best deal they can on prescriptions. if that's through coupons or insurance they will make sure you do what's right for ur pockets as well as ur health read more

I am very pleased to share my comments for such a wonderful resource that we have right here in my town. Pharmacists Sabino and Gretchen are super people and dealing with a "one-of" drug store where they actually know you when you phone or come in and greet you by name is a rare thing these days. The counter staff and technicians are also friendly. It costs no more to have prescriptions filled here because the co-payment is the same. We also want to support local businesses. The only time I go to the "big box" super stores is when I can't get it here. We rarely award five stars but the Village Pharmacy deserves them and more. Cynthia and I have no connection with them except as highly satisfied customers. read more

Gretchen and her team at Village Pharmacy are incredible! Their customer service is outstanding. My husband was having an issue with his insurance and wasn't able to get a prescription he needed. Not only did they talk him off the ledge (so to speak) but they also helped resolve the issue and got his medicine for him. I don't know why anyone would go to a big chain pharmacy when you get such personalized service from Village! read more

Caught in the middle of an insurance trap, I was desperate to get a refill of expensive medicine for diabetes. After hours of frustration, the local Council on Aging in town made a call to Village Pharmacy. There they downloaded a coupon and made it possible to get a refill at once at no charge. Thanks Village! read more

We are so fortunate to have Village Pharmacy. Prescription filled quickly, and they go to bat for you if there is an issue with insurance or doctors office. Should be a Harvard Business School case study on how the little guy defeats the big chains !! read more

This is both the best and the worst pharmacy I've ever been to. It depends on who is working. One pharmacist is incredible. Knowledgeable, helpful and kind. The other is rude, arrogant and, quite frankly, upsetting to be around if you aren't feeling well. And the staff runs the gambit from being the best to the worst. I know I will never deal with the rude pharmacist again. I've been going to this pharmacy since I moved to the area several years ago as I dislike the large chain pharmacies. I just don't know if I'll use this pharmacy again after dealing with the unlovlies read more

This review is way overdue! Village Pharmacy has been the most accommodating, flexible, kind and helpful pharmacy! Both Elliot and Sabino are wonderful, happy to help untangle insurance issues, call doctor offices, cut pills, deliver and ship prescriptions, call me with reminders - exceptional customer service! With all the meds in our family, Village Pharmacy is a gem!! read more

Thanks for providing such excellent service versus the big box store option. From mailing us our prescriptions to help dealing with our complicated insurance problems, you always come through. Thanks again for all you do. read more