Great company! Honest ,affordable fantastic individuals highly recommend them for any of your…read moremobility needs.

Very helpful. Great business manners. Very willing to help , unfortunately I'm outside of there…read moreservice area.

I needed a stair lift removed. My aunt passed away and we are preparing to sell her home. I had…read morechecked with another company first, and they wanted to charge $325 to remove it, plus another $350 to dispose of it. That, to me, was ridiculous. I called Lifeway Mobility and spoke with Tabitha. She was pleasant and knowledgeable, and told me the fee to remove the stairlift would be $215. We scheduled a date and time. The technician, Luis, called me when he was on his way, he arrived promptly, was very nice and friendly, and had the stairlift out of the house in 15 minutes. I paid him, he emailed a receipt, and was on his way. I could not have asked for a better experience, and highly recommend Lifeway Mobility.

The initial advice and installation were top notch. They clearly know what they're doing with good…read moreproducts and good advice. Even the (independent) installer had good insights about how the products should be set up. On the other hand, my experience with getting adjustments post installation was far less satisfactory. The people who answered the phone seemed unfamiliar with the idea of maintenance and repair visits. On balance, I highly recommend this company.

The good: local distribution of medical supplies you can get yourself quickly if you need it. The…read moreselection isn't that varied. But the little hole in the wall shop does seem to have one of everything- scooter, walker, wheelchair, safety rails, orthotic shoes, etc. If you were injured and immobilized and needed a mobility device immediately, this is your only option, and I think Boston is fairly lucky to have it. The less good: the prices are really high for what you get. You are paying a mark up for convenience and can get higher quality items for much less online or even from the other suppliers in the area who work with insurance. The selection is extremely limited. If you can wait, do that. Rentals involve a random quote from a random guy in the store after talking to another random person and calling in advance does not connect you to the store (I guess online sales may be how they stay in business? No one is actually coming to this store at the end of a long dark hallway with one little printed sign on the front door). There's nothing written down and I found out later when they called me about extending the rental that these prices are extremely negotiable. Nothing is priced in the store either, so I grossly overpaid for some items... but I needed them right away, so what can you do. Returns aren't accepted. The vibes are not great, but if you're desperate, it's good to have an option for immediate relief. You really can't buy/rent a scooter or wheelchair in person anywhere else, you have to work with a medical supplier referred by your Dr, which takes a few days and is limited to M-F.

I should not even give this one star. Rented a mobility scooter. There was a 300.00 security…read moredeposit. Fine. Gave them 3 weeks to refund. Finally called. They were confused by this and said they didn't know what platform I ordered off of and would call back. Crickets. A week later I call and again am told they'll call back. Next day I call and get same response. I had to get nasty and keep calling every 15 minutes when they'd say someone would call me in 10 minutes and did not. They held my deposit a month. I honestly started thinking they were fraudulent. It shouldn't come to having to get aggressive over phone to get a security deposit back. Additionally the scooter they rented me was pretty rickety. Don't do business with them unless you want stress in your life. Incompetent "customer service " that couldn't be bothered to do their job. Stay away.

Wonderful, warm and caring. They make you put in the work to improve and resolve the issues that…read moresent you there. Highly recommend.

no uniforms! great…read morefor home medical equipment needs, but they no longer offer uniforms for healthcare professionals.

company showed a complete lack of urgency, accountability, and respect for patients who rely on…read moremedically necessary equipment. My mother's mobility chair was taken for repair on January 9th. We were told it would be delivered on January 29th. That date was then changed to February 3rd, and without explanation, we were later told February 26th. Nearly two months without essential mobility equipment. Communication was poor, follow-ups led nowhere, and no one seemed concerned that this chair is critical to my mother's safety and daily functioning. The only reason we finally received the chair on Thursday, February 5th is because I forcefully escalated the situation, stated I would pick it up myself, and demanded to speak with a supervisor. Once pressured, they were suddenly able to "rearrange" delivery -- proving the delay was avoidable all along. No family should have to threaten escalation or beg for basic medical equipment. This was careless, stressful, and completely unacceptable. I would strongly caution anyone considering this company, especially those caring for vulnerable patients.

I have been stuck in a broken wheelchair for months, and even though i've been told that it's not…read morerepairable, I have gotten no help in getting a new one. I'm stuck going in reverse!!!!

I have been in a wheelchair for 37 years, and NSM in Hudson, NH is the best DME company I have ever…read moreworked with. Everyone here is top notch. They are caring, diligent to see your needs met, and everyone is excellent at what they do. I highly recommend them!

From the owner: At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work…read morecompletely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Great pharmacy. Much more personal than the big box…read morepharmacies. Employees are very thorough, friendly, and helpful. A+++

I'm sorry I never wrote a review of Oldens before now. That they are closing is a tragedy, the…read morebest pharmacy in Eastern Mass bar none. We will never see a pharmacy with their dedication and professionalism again. What a shame.

I can't say enough wonderful things about Andrew Solomon and the outstanding experience we had at…read moreMobility Works working with him to find a van for my parents. Our journey has been a long one, filled with many challenges and lots of research, but from the moment we connected with Andrew, it was clear that we had not just a salesperson--but a caring thoughtful human genuinely invested in his clients' happiness, comfort, and bringing east back into their lives. Andrew's expertise and knowledge of mobility vehicles is unmatched. He's one of those people who won't talk your ear off, yet so beautifully and un-assumedly answers questions - you can tell he knows his stuff. Working with a proud stubborn guy like my dad isn't easy - but Andrew made it seem easy where others had failed. He took the time to listen carefully to our needs and concerns, offering thoughtful advice and never pushing us. In fact, my parents looked forward to every chat with him (even inviting him over for dinner because they loved him so much (he politely declined)). Despite the complexities of the decision, Andrew managed to make it fun and stress-free for my parents, helping them feel comfortable and confident every step of the way. I also fail to mention that most of this coordination was happening while I (their daughter) was in California - and Andrew still made it all happen for us. Over the course of our search, we interacted with a number of other dealerships and salespeople, but none of them even came close to the level of service and care that Andrew provided. His professionalism, combined with his warm, personable approach, made all the difference. He truly felt like a trusted family friend guiding us through the process. Whoever is lucky enough to work with Andrew and MobilityWorks on their mobility journey has received the gift of ease in what could have been (and had been in the past) a somewhat painful and trying process. Andrew's dedication and attention to detail turned what could have been a stressful experience into a seamless, even enjoyable one. If you're looking for someone who not only knows their stuff but also genuinely cares about making your experience seamless and positive, I highly recommend Andrew Solomon. I'm incredibly grateful for all of his help in making this experience a positive one for my parents. Thank you Andrew and MobilityWorks! Kelly Donahue, Beverly MA

I've always had bad experiences with this location. From sales to service. New Hampshire location…read moreis more sales service friendly. It took me over 6 months to get in contact with someone to schedule a routine service in Woburn. I've had my van for almost 1 year next month. Why bother have an online appointment service request when clearly it states that it doesn't guarantee an appointment! The scheduler on the phone was rude and chuckled after asking me what I need for maintenance when I've already told her routine ramp service. No wonder people don't recommend this location and is unable to keep employees from staying at this location. Service all around is bad.