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Walgreens

2.9 (33 reviews)
Open 6:00 am - 12:00 AM (Next day)

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Rumit P.

Incredibly disappointing experience. We went in around 7:45 PM. I was overcharged for sodas (bought 3 packs, charged for 4) and I went back in within 2 minutes, and the employee who originally helped us disappeared. Of course, I got someone else (Jean-Andre Romulus) who was incredibly rude, kept pointing to the receipt in a way to tell me that I got an extra (I didn't), and tried to make me feel incompetent. He told me the other employee was on lunch break. I'm pretty level-headed about this, but he seemed to not understand what the issue was or was interested in learning how to understand or address my concern. Needless to say, he refused to help me, handed the receipt back, and said "I can't help you." I called corporate, reported him, and got my money back from them. I told the employee I contacted corporate and he refused to acknowledge me or make eye contact.

Street view
Robert S.

This is one of the prettiest Walgreens stores you would ever visit. The drugstore occupies the building of the old Strand Theater. The theater opened in 1921 on Duval St in the heart of Key West. Back then this Strand Theater sat 800 people, offering southern Floridians a look at silent films and the latest talking pictures of the day, the Strand Theatre operated into the 1980's, losing out to home theaters and movies complexes, it closed for a while, then in 1993 it became the home of the Ripley's Believe It Or Not Odditorium. When that closed, a few other businesses tried the location. Then Walgreens bought the property in early 2002, restoring the marquee and retaining the interior balcony. Many of the historic elements of the theater were saved, including its façade, marquee, various aspects of the interior, the lobby tile, marble stairs, and wood floors. It is a novel store front and the exception for a nationwide chain of 7,000 cookie-cutter drugstores that operate in every state of America. The inside looks much like any other Walgreens with the distinct aisles, signs and merchandise. The checkout area is large and there were a few registers opened when I visited. They have a good selection of souvenirs inside for those who want to get a memento of their visit to the Keys.

a bag of peanuts
Ty D.

Good selection and cheaper than nearby CVS but they had a ton of expired product. It's currently 2/3/24. Cashier was nice at least but make sure you check dates before purchasing.

the front of a building with a sign on it
Kenny C.

Probably the prettiest Walgreens you'll ever seen. In an old theatre. Inside is a whole other story. Like paying $15 for sunscreen? Then this is the place for you. One of the beer fridges wasn't working, so some drinks were room temperature. Line for checkout was crazy long. But the staff was great.

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3 months ago

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2 years ago

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9 years ago

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4 years ago

Helpful and efficient. It was a pleasure doing business with this Walgreens. Pharmacy and staff wonderful!!!

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5 years ago

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15 years ago

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14 years ago

That's a Walgreens? It's easy to mistake it for an old movie theater, very cool! Conveniently located too. They also sell beer and wine.

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12 years ago

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15 years ago

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7 years ago

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11 years ago

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11 years ago

I dig anything with a old movie theater facade....and my daddy's a pharmacist so always dip in......and buy a book! Strange I know

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16 years ago

Nice to have a regular drug store with regular prices and all the things you would expect from a Walgreens right there on Duval.

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8 years ago

Small store. Workers are a lot better then the CVS across the street. Outside is cool.

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13 years ago

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Ask the Community - Walgreens

Review Highlights - Walgreens

It is just a normal Walgreens inside, but I love how they have kept the beautiful façade outside and restored it.

Mentioned in 2 reviews

Read more highlights

CVS Pharmacy

CVS Pharmacy

(38 reviews)

$$

This may have been the rudest, worst retail experience I have ever had. I went to the self…read morecheckout. There was one small window on the screen that that said there was a connection problem, but it looked like just one of the home screen ads didnt load. The other terminal was in use and the third was out of order. I figured I'd try it see if it worked. All items scanned but it would not accept my credit card. The card worked a few hours ago so I figured the card was ok. The person on the second terminal finished and I went to that terminal and everything went through fine. My wife asked me if I was done and I told her yes, the first terminal wasn't working but the middle one was fine. At that point, the cashier, a woman with long straight grey hair, said to me in a very rude tone that the terminal was working fine. I wasn't talking to her, nor did I address her with the complaint. I was talking to my wife. I started to explain that the first terminal would not accept my payment, but the second one did. So there is a problem. She got even ruder when she told me the first terminal was fine. I decided to wait for my wife outside, rather than escalate the situation. My wife is usually the first person to tell me to calm down and I was expecting her to come out and give me grief over the interaction when she came out. Instead she came out and said "That women was a total (insert term for a female dog here).". I asked why and she told me a guy went to the terminal right after me and it DID NOT WORK!. And she gave him grief. I wasn't talking.to her. There was no need for her even comment. And to talk to a customer in that tone of voice was totally unacceptable. I have managed customer-facing teams for years. If anyone one of my people spoke to a customer the way she talked to me, they most likely would have been fired, or at the very least received some sort of disciplinary action. If you don't like working with the public you should stay out of retail. There is a Walgreens about a half mile down the road. Guess who's getting my business from now on. She was the rudest retail person I have EVER dealt with

We were on a cruise ship and got extended for another two weeks…read more Unfortunately two of my prescriptions ran out and I contacted CVS staff. They contacted my insurance company and my physician to get my two prescriptions refilled a real lifesaver!

Walgreens - drugstores - Updated May 2026

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