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Fausto's Food Palace

4.0 (33 reviews)
ModerateDelis, Grocery
Open • 7:30 am - 8:00 pm

Fausto's Food Palace Photos

FAUSTO'S FOOD PALACE ATMOSPHERE

What's the vibe?
Quiet
Good for kids
Good for groups

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Reviews With Photos

fresh meat and shaker
Darlene D.

JUST ROLLED INTO TOWN AND NEED SOME GROCERIES? PLANNING A FISHING TRIP OR PERHAPS A DAY AT THE BEACH? Fausto's is a great stop to get your Boar's Head deli sandwiches (see pics), chips, beer, beverages and other last minute needs before you head out. For $6.15ea we purchased the largest meat filled deli made sandwiches I've ever seen. (See pics) Yes, you will pay more than the food giant in many areas, but the convenience can easily outweigh the difference when you are in a pinch, just need a few items and don't want to fight the traffic. With a long time family owned business and reputation in Key West, it is the local comforts of a small town grocer that make both Fausto's markets a stand out. The location referenced in this specific review is on White Street and is the smaller of the two grocers. GREAT ADVANTAGES - (see pics of interior) - Family owned mini mart with a little bit of everything - The deli and check out staff are pleasant and helpful - There is minimal to no wait line to get your orders in - Call ahead for larger orders for pick-up - With two convenient Old Town locations, you don't have to trudge to new town to Publix - Easy in and out - Car, scooter and bike parking at both locations MISHAPS - - My cuban roast beef sandwich came with onions and it was not on my check list. It was also missing the banana peppers which is kind of odd to me since they have the check list right in front to review when building them. Nonetheless, the sandwich was delicious and the bread very fresh and soft. - My husbands roast beef on a roll order was correct. If you happen by a grocer, stop in for a quick peek to see what the local Fausto's lay-of-the-land is all about. It's worth knowing what they carry in case you are in a pinch.

the front of the building
Tom B.

I was really shocked how nice it was inside because it looked like an old store front.and. Only a couple blocks from Hogg's beach and they have every item you need for a day at the beach. It's not that big inside but it looks like a mini supermarket with all the different sections. The meats and produce looked fresh plus it was neat and clean inside.

Jimmy Weekley, Owner

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2 months ago

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3 months ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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2 years ago

Great location in Old Towne. Good homemade food selection. Staff friendly and helpful. Not your big chain grocery store.

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5 years ago

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4 years ago

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4 years ago

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6 years ago

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11 years ago

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9 years ago

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11 years ago

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8 years ago

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8 years ago

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10 years ago

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16 years ago

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12 years ago

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9 years ago

This grocery has everything you will need, produce, deli, bakery. Great staff, friendly and helpful.

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12 years ago

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10 years ago

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15 years ago

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7 years ago

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12 years ago

Local grocery market. All the necessities you need. Nice and clean and friendly staff.

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10 years ago

Gourmet food available. Nice market. Fresh veggies, nice seafood selection as well as the meats.

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14 years ago

Nice little grocery store near old town. Well stocked and the people are nice.

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15 years ago

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Review Highlights - Fausto's Food Palace

“The location referenced in this specific review is on White Street and is the smaller of the two grocers.”

Mentioned in 4 reviews

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Publix Super Market - Key West

Publix Super Market - Key West

3.2(62 reviews)
1.9 mi
•$$

Just wanted to write a review for Luis. I didn't want his hospitality and kindness to go unnoticed!…read moreI asked him a couple questions about which wine was popular and which to buy for my partner since I don't really drink. He went out of his way to share which ones sell out the fastest and helped me find the right choice based on my budget and interests. He even went to the back to get a pamphlet that further detailed the differences between wines and so on. He was really enthusiastic and so nice! My partner enjoyed the wine I got him. Def give this man a raise! He goes out of his way for his customers. Who knew a trip to Publix could be so exciting LOL!

This store is a nightmare…read more I probably can't explain this clusterF well enough, but I'll give it a try. This Publix closes at 10:00 pm. At 9:50 pm they CLOSE ALL REGISTERS except one. Opinion: They need to keep more registers open if there are still 10-15 customers in the store. Communication: No one speaks English in this store, including the Manager, Alejandra. Incident: InstaCart shoppers at closing. Husband and wife team doing InstaCart checkout right at closing. They were TOO LAZY to take food out of 3 carts. THREE HEAPING FULL CARTS. Looked like a shopping run to Costco. Problem: Apparently they had co mingled 3 orders and were trying to figure out what they had done. I had no idea what was happening. I just walked up - in the middle of it. Got in line to check out. As I mentioned, it was the ONLY line open. I was holding 6 items. THERE WAS NOTHING ON THE BELT AT ALL. Not one item. Conveyer belt was completely empty. Everything was in three carts. I placed 6 items on the belt, between the yellow plastic dividers, you know, like we do in America. Wife turns around and yells at me in Spanish for placing 6 items on the belt. I had absolutely no idea what was going on. I had no idea they were InstaCart shoppers. They didn't speak English. I had no idea they were having a major problem. I only knew they were fighting with each other and yelling at me. Cashier stood there and did nothing. He didn't speak English either. What a mess!! Opinion: It's my opinion that Publix should hire English speaking people to work in an English speaking country. I don't know - that just seems reasonable. I stood there forever. Waiting for this chaos to calm down. IDK, maybe 15 minutes? I finally asked for a manager. Alejandra arrives. She acts like this is normal. She tells me these shoppers do this every night. She knows these people. They are her "regulars". Well if they are THAT important, then open another register!! For them, or for the rest of the store! I tell her this is really bad customer service without English speakers. She tells me it's a "free country" with a heavy Latino accent. She then informs me that Publix does not require employees to speak English. Really? That's ridiculous. I'm over it. I've had enough. Of all of it. Corporations and people in general. Can't be bothered to speak the language of the country you CHOSE to live in? Tell that to my family of service men that have fought and died for this country for 150 years. So you have me - a 70 yo female customer - trying to purchase 6 items at 10:00 pm in the middle of this chaos. No one in the store speaks English. I just want to pay and go home. I don't care that you're Latino. I don't care that you're Haitian. ASSIMILATE!! We are not in Cuba or Haiti. You chose to leave those countries and live here. If you work in the public sector, you should speak a little English. As a 50 year customer of Publix, I'd like to shop in a store where I can at least communicate with the staff. What a ClusterF. Miserable place to shop. It's KW. Most people are just passing through. There's no accountability for anything here. Staff that can't speak English and a manager that thinks it's all just fine. I love Publix in general, but this store needs a mass firing and a serious reboot.

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Publix Super Market - Key West
Publix Super Market - Key West
Publix Super Market - Key West

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Fausto's Food Palace - delis - Updated October 2026

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