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    Fausto's Food Palace

    4.1 (73 reviews)
    ModerateGrocery, Delis
    Open • 7:30 am - 8:00 pm
    Updated over 3 months ago

    Fausto's Food Palace Photos

    FAUSTO'S FOOD PALACE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups
    Dogs allowed

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    nice, little ham sandwich, made to perfection.  I will enjoy it.  Go get one yourself.
    Morgan H.

    Amazing little grocery store in the heart of Key West. Serving their own versions of common salad dressing, salsa, seasonings, and everything else. The employees are always friendly and willing to help you if needed. It's location is perfect for grabbing something on the way to the beach where I am ordering a custom sandwich.

    Deli sandwich Boars Head Smoked Turkey on Croissant!

    Great little grocery store within walking distance from our cottage! Deli sandwiches were the best! Had a nice conversation with a local gentleman who gave us some great restaurant recommendations! Don't pass on this place!

    Andy B.

    Fausto's Food Palace is just a wonderful small grocery store that makes you feel like you've stepped back in time. The employees welcome you, and help you find exactly what you need, or recommend new things to try every time. You will absolutely fall in love with this place. I highly recommend the chocolate milk after a rough night.

    a man standing in front of a store
    Melissa R.

    I recently moved to Key West. We now live just a block away from Fausto's, so it is certainly convenient! Expect to pay for that convenience. Key West, especially Old Town, can be pretty pricy but at Fausto's expect to pay $1.49 a pound for bananas that are 79 cents a pound everywhere else, $7-8 for a box of cereal, or $6 for a small pack of Velveeta cheese slices. The store is clean, the employees are friendly, and I will most likely continue to shop here occasionally since I am now in the area ... but probably only when I run out of something and I don't want to drive all the way to Publix or Winn Dixie.

    Mashed potatos, broccoli edamame carrot salad and quinoa with veggies. All delicious! (Taken after I started eating)

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    8 months ago

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    2 years ago

    Great selection at this little grocer. If you're buying steak or seafood, go down the road to the smaller one which has cheaper prices.

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    7 years ago

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    3 years ago

    Awesome grocery store, great selection along with meat, deli and seafood departments !

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    5 years ago

    Always friendly staff even under Covid19 conditions. Can't go wrong!! Ask for Jimmy in the butcher shop. He's the best!!

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    14 years ago

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    6 years ago

    Family run small store where the customers are treated like family. No need for a big box grocery store when I have Fausto's.

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    Page 1 of 2

    Ask the Community - Fausto's Food Palace

    Review Highlights - Fausto's Food Palace

    “Great little grocery store with exceptional deli counter and made to order sandwiches.”

    Mentioned in 7 reviews

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    Publix Super Market - Key West

    Publix Super Market - Key West

    3.2(62 reviews)
    2.6 mi
    •$$

    Just wanted to write a review for Luis. I didn't want his hospitality and kindness to go unnoticed!…read moreI asked him a couple questions about which wine was popular and which to buy for my partner since I don't really drink. He went out of his way to share which ones sell out the fastest and helped me find the right choice based on my budget and interests. He even went to the back to get a pamphlet that further detailed the differences between wines and so on. He was really enthusiastic and so nice! My partner enjoyed the wine I got him. Def give this man a raise! He goes out of his way for his customers. Who knew a trip to Publix could be so exciting LOL!

    This store is a nightmare…read more I probably can't explain this clusterF well enough, but I'll give it a try. This Publix closes at 10:00 pm. At 9:50 pm they CLOSE ALL REGISTERS except one. Opinion: They need to keep more registers open if there are still 10-15 customers in the store. Communication: No one speaks English in this store, including the Manager, Alejandra. Incident: InstaCart shoppers at closing. Husband and wife team doing InstaCart checkout right at closing. They were TOO LAZY to take food out of 3 carts. THREE HEAPING FULL CARTS. Looked like a shopping run to Costco. Problem: Apparently they had co mingled 3 orders and were trying to figure out what they had done. I had no idea what was happening. I just walked up - in the middle of it. Got in line to check out. As I mentioned, it was the ONLY line open. I was holding 6 items. THERE WAS NOTHING ON THE BELT AT ALL. Not one item. Conveyer belt was completely empty. Everything was in three carts. I placed 6 items on the belt, between the yellow plastic dividers, you know, like we do in America. Wife turns around and yells at me in Spanish for placing 6 items on the belt. I had absolutely no idea what was going on. I had no idea they were InstaCart shoppers. They didn't speak English. I had no idea they were having a major problem. I only knew they were fighting with each other and yelling at me. Cashier stood there and did nothing. He didn't speak English either. What a mess!! Opinion: It's my opinion that Publix should hire English speaking people to work in an English speaking country. I don't know - that just seems reasonable. I stood there forever. Waiting for this chaos to calm down. IDK, maybe 15 minutes? I finally asked for a manager. Alejandra arrives. She acts like this is normal. She tells me these shoppers do this every night. She knows these people. They are her "regulars". Well if they are THAT important, then open another register!! For them, or for the rest of the store! I tell her this is really bad customer service without English speakers. She tells me it's a "free country" with a heavy Latino accent. She then informs me that Publix does not require employees to speak English. Really? That's ridiculous. I'm over it. I've had enough. Of all of it. Corporations and people in general. Can't be bothered to speak the language of the country you CHOSE to live in? Tell that to my family of service men that have fought and died for this country for 150 years. So you have me - a 70 yo female customer - trying to purchase 6 items at 10:00 pm in the middle of this chaos. No one in the store speaks English. I just want to pay and go home. I don't care that you're Latino. I don't care that you're Haitian. ASSIMILATE!! We are not in Cuba or Haiti. You chose to leave those countries and live here. If you work in the public sector, you should speak a little English. As a 50 year customer of Publix, I'd like to shop in a store where I can at least communicate with the staff. What a ClusterF. Miserable place to shop. It's KW. Most people are just passing through. There's no accountability for anything here. Staff that can't speak English and a manager that thinks it's all just fine. I love Publix in general, but this store needs a mass firing and a serious reboot.

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    Publix Super Market - Key West
    Publix Super Market - Key West
    Publix Super Market - Key West

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    Fausto's Food Palace - grocery - Updated October 2026

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