We had just arrived in town and needed to pick up a few essential items. It's not a huge…read moresupermarket, but we found most of what we were looking for. There was a good selection of produce, dairy, snacks, and beverages. Of course, there's always a bit of sticker shock when shopping in a small tourist town, but that's part of the price of visiting paradise. Definitely a place we would return to. The staff who helped us were pleasant.

Great little grocery store with friendly and helpful staff. Locals shop here, and it's gourmet…read moreenough to find specialty items for your room (if you're a visitor).

Food-When in the Keys go for the fresh conch salad, grab a bag of chips and a Kalik beer to pair…read morewith your order. Service- quick and efficient. Ambiance - Hole in the wall kind of establishment. Not a sit down. Not a QSR. You walk in, place your order and go. Eat it on the beach by the base or as you're walking to see the Hemingway house. 5 stars bc it's the best conch salad in Key West.

Fantastic conch salad every time! I've only been going since 1997, never disappoints!read more

Just wanted to write a review for Luis. I didn't want his hospitality and kindness to go unnoticed!…read moreI asked him a couple questions about which wine was popular and which to buy for my partner since I don't really drink. He went out of his way to share which ones sell out the fastest and helped me find the right choice based on my budget and interests. He even went to the back to get a pamphlet that further detailed the differences between wines and so on. He was really enthusiastic and so nice! My partner enjoyed the wine I got him. Def give this man a raise! He goes out of his way for his customers. Who knew a trip to Publix could be so exciting LOL!

This store is a nightmare…read more I probably can't explain this clusterF well enough, but I'll give it a try. This Publix closes at 10:00 pm. At 9:50 pm they CLOSE ALL REGISTERS except one. Opinion: They need to keep more registers open if there are still 10-15 customers in the store. Communication: No one speaks English in this store, including the Manager, Alejandra. Incident: InstaCart shoppers at closing. Husband and wife team doing InstaCart checkout right at closing. They were TOO LAZY to take food out of 3 carts. THREE HEAPING FULL CARTS. Looked like a shopping run to Costco. Problem: Apparently they had co mingled 3 orders and were trying to figure out what they had done. I had no idea what was happening. I just walked up - in the middle of it. Got in line to check out. As I mentioned, it was the ONLY line open. I was holding 6 items. THERE WAS NOTHING ON THE BELT AT ALL. Not one item. Conveyer belt was completely empty. Everything was in three carts. I placed 6 items on the belt, between the yellow plastic dividers, you know, like we do in America. Wife turns around and yells at me in Spanish for placing 6 items on the belt. I had absolutely no idea what was going on. I had no idea they were InstaCart shoppers. They didn't speak English. I had no idea they were having a major problem. I only knew they were fighting with each other and yelling at me. Cashier stood there and did nothing. He didn't speak English either. What a mess!! Opinion: It's my opinion that Publix should hire English speaking people to work in an English speaking country. I don't know - that just seems reasonable. I stood there forever. Waiting for this chaos to calm down. IDK, maybe 15 minutes? I finally asked for a manager. Alejandra arrives. She acts like this is normal. She tells me these shoppers do this every night. She knows these people. They are her "regulars". Well if they are THAT important, then open another register!! For them, or for the rest of the store! I tell her this is really bad customer service without English speakers. She tells me it's a "free country" with a heavy Latino accent. She then informs me that Publix does not require employees to speak English. Really? That's ridiculous. I'm over it. I've had enough. Of all of it. Corporations and people in general. Can't be bothered to speak the language of the country you CHOSE to live in? Tell that to my family of service men that have fought and died for this country for 150 years. So you have me - a 70 yo female customer - trying to purchase 6 items at 10:00 pm in the middle of this chaos. No one in the store speaks English. I just want to pay and go home. I don't care that you're Latino. I don't care that you're Haitian. ASSIMILATE!! We are not in Cuba or Haiti. You chose to leave those countries and live here. If you work in the public sector, you should speak a little English. As a 50 year customer of Publix, I'd like to shop in a store where I can at least communicate with the staff. What a ClusterF. Miserable place to shop. It's KW. Most people are just passing through. There's no accountability for anything here. Staff that can't speak English and a manager that thinks it's all just fine. I love Publix in general, but this store needs a mass firing and a serious reboot.

Needed cold beer, good selection. Convenient location and hours. Seemed to have a decent mini-mart…read moreselection.

I wouldn't really call this a grocery in the traditional sense. They have beer and wine and non…read moreperishable foods (ie. canned food). Nothing fresh. Nothing that has a short term expiration date.

Ive been coming to this store since I was about 9 years old. Over the years, I've noticed the…read moreprices have become very expensive, but what finally made me leave a review was the customer service. One employee has consistently had an unfriendly attitude toward both me and my mom, while acting cheerful and welcoming to the customer right behind us. It's happened enough times that it doesn't feel like a one-time bad day. I've never written a review about an employee before, but after these past few weeks I felt it was worth mentioning. I've never had a problem with any of the other employees, they're very nice. I hope management looks into it because everyone deserves to be treated with the same level of respect.

My go to for seafood in Key West. They always have great Key West Pink Shrimp and the last tuna…read moresteak I bought there was one of the best I've ever had.

Welcome to Publix in paradise. Not like the ones I grew up with in Clearwater but prices are the…read moresame. Deli is good. Always busy. Produce is alright. Bakery is small. Floral is small. Employees are hit or miss with customer service. The store is always packed. Parking is available but difficult at times. Full of tourists, migrants, some locals, and the main problem is that there are only a few checkout lanes that are normal filled with door dash instacart and Uber Eats drivers with many orders and most don't speak English and are usually rude. Publix is great and this one was some quirks but mostly because of patrons.

Great collection of items and a great store. However, they allow their pre-made foods to be left…read moreout of date for over 3 weeks and beyond. This was brought to my attention by my Instacart driver. This could kill people. According to the department manager "It was mislabeled" meaning the head of the department failed to follow standard laws and food quality by allowing this to be placed in the publics eye? Replace this person with someone with a brain or at least a care for human decency . It's illegal to re-label something that has been out of date for 3 weeks! If you look at the picture attached, you can tell it has been sitting there for exactly that long if not long because its molding. BE VERY CAREFUL!

Barley any food and everything there very expensive, the food is ok. The service is averageread more

I have been coming here for years on our family getaways to Key west. This time the sandwich's were…read morestill tasty but no the same. The bread is different and sandwich is way more smaller than I remember. Service has always been pleasant with counter personnel making small talk . Ambiance of This spot is directly in the heart of Duval between sloppy joes and hard rock. I hope you guys go back to the old sandwich style then I will say a must try spot.

This location was crowded, chaotic and somewhat messy. The prices were slightly higher on average…read moreand choices were limited but I was able to find some egg nog and other seasonal items, but the options were pretty much non existent. On the plus side, they have a bulletin board which was helpful and even though they were busy they had plenty of employees so check out did not take nearly as long as expected. This store works in pinch but if you are only in need of a few items or looking for a bargain, go elsewhere.

I was at the Winn-Dixie self-checkout using a lane that was clearly marked "Cash." There are only…read moretwo cash self-checkout lanes, so I specifically chose one of them. When it was time to pay, I discovered the machine was credit card only. The self-checkout attendant canceled my transaction and told me to move to the other cash lane. That meant I had to unbag all of my groceries and rescan every single item. It was a frustrating and unnecessary inconvenience. I suggested that the misleading "Cash" sign be removed from the machine, but she replied that people sometimes pay with credit cards. That completely misses the point. If a register is marked as a cash lane, customers should be able to pay with cash. Clear and accurate signage is important and could have prevented this entire situation.

I guess it's convenient for this neighborhood, but this place is a dump…read more Merchandise on the floor throughout the store. No prices on anything. So you know what that means. Bought a couple of lottery tickets. Also a Diet Pepsi. Pepsi was flat. There is also a language barrier.

It's local and convenient Much is outdated-…read morePiles of merchandise on the floor Nothing priced and everything is always priced different at the register dependent upon who's working A necessity as it's all that's around but sad