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    CVS

    2.8 (24 reviews)
    ModerateDrugstores
    Open 8:00 am - 12:00 AM (Next day)

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    View from the street
    Robert S.

    This is a large CVS located in the middle of the tourist area in Key West, at the intersection of Duval and Front St. Since it's in a tourist area, the store itself is geared more towards souvenirs, beach items, basic convenience store stuff and such. The one thing is that the prices for many of those items are much more competitive than some of the souvenir or convenience stores in the area. Most of the people that go in here are on foot since this is a walkable area...there's some parking options but be ready to pay some good $$$ for it.

    Ariel W.

    This is not like any other CVS I have ever been to. For starters there is no pharmacy so don't come here expecting to get your prescription filled. They basically sell sundry items tourists would need. There is no Key West charm to the building. It looks like it was designed to withstand a category 5 hurricane which I am sure it was. The only nods to Key west are some graphics on the outside of the building. You also have to climb steep stairs to get to the store which is not great for customers with disabilities but probably prevents storm flooding. There is no parking lot like every other CVS I have ever been to. They sold their parking lot to a guy that collects cash for people who want to catch the sunset festival across the street at Mallory Square. That explains how I came to be here. The closest parking was $30 so I ended up here because parking was $10 less. I had to go to CVS to buy some mints and get cash for the parking guy. I needed to use the restroom but surprisingly both restrooms were out of order which was very aggravating. Prices are higher than the CVS by me due to Key West being at the end of the world. This store is okay for a quick stop but anyone needing a legitimate pharmacy store will need to look elsewhere.

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    10 months ago

    Great service in the pharmacy & store. The location & parking lot is a safety hazard.

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    Cashiers are lazy as fuck and make you go to the self check out instead of actually ringing you up.

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    CVS Pharmacy

    CVS Pharmacy

    2.7
    (38 reviews)
    0.8 mi
    $$

    We were on a cruise ship and got extended for another two weeks…read more Unfortunately two of my prescriptions ran out and I contacted CVS staff. They contacted my insurance company and my physician to get my two prescriptions refilled a real lifesaver!

    This may have been the rudest, worst retail experience I have ever had. I went to the self…read morecheckout. There was one small window on the screen that that said there was a connection problem, but it looked like just one of the home screen ads didnt load. The other terminal was in use and the third was out of order. I figured I'd try it see if it worked. All items scanned but it would not accept my credit card. The card worked a few hours ago so I figured the card was ok. The person on the second terminal finished and I went to that terminal and everything went through fine. My wife asked me if I was done and I told her yes, the first terminal wasn't working but the middle one was fine. At that point, the cashier, a woman with long straight grey hair, said to me in a very rude tone that the terminal was working fine. I wasn't talking to her, nor did I address her with the complaint. I was talking to my wife. I started to explain that the first terminal would not accept my payment, but the second one did. So there is a problem. She got even ruder when she told me the first terminal was fine. I decided to wait for my wife outside, rather than escalate the situation. My wife is usually the first person to tell me to calm down and I was expecting her to come out and give me grief over the interaction when she came out. Instead she came out and said "That women was a total (insert term for a female dog here).". I asked why and she told me a guy went to the terminal right after me and it DID NOT WORK!. And she gave him grief. I wasn't talking.to her. There was no need for her even comment. And to talk to a customer in that tone of voice was totally unacceptable. I have managed customer-facing teams for years. If anyone one of my people spoke to a customer the way she talked to me, they most likely would have been fired, or at the very least received some sort of disciplinary action. If you don't like working with the public you should stay out of retail. There is a Walgreens about a half mile down the road. Guess who's getting my business from now on. She was the rudest retail person I have EVER dealt with

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens

    Walgreens

    2.8
    (32 reviews)
    2.2 mi
    $

    At the End of the Line: How Walgreens' Supply Chain Fails Key West Patients…read more Living in Key West--and living aboard a sailboat--means accepting certain realities. Groceries cost more. Deliveries take longer. We are, quite literally, at the end of the road. What should not be part of that bargain is going without life-sustaining medication. Yet that has become my experience at Walgreens. As a patient who depends on daily medication, I routinely wait three to four days after placing a refill order before it is actually available for pickup at my local Walgreens. During that time, I have had to go without my medication entirely. When I asked why this happens so often, a pharmacist explained that Key West sits at the southernmost end of Walgreens' supply chain. Shipments arrive later, inventory is thinner, and delays are common. That explanation may describe the logistics--but it does not excuse the consequences. For patients with chronic conditions such as diabetes, missed doses are not an inconvenience. They are a health risk. The problem is compounded by how Walgreens dispenses insulin. Long-acting insulin such as Lantus is typically prescribed as a 30-day supply, but because it is sold in fixed, sealed packages, many patients receive closer to 20 days' worth per fill, depending on their dose. Insurance copays are charged per prescription fill, not per month. The result is predictable: two pharmacy visits, two copays, and more opportunities for delay. In a place like Key West--where even Walgreens acknowledges that we are last in line for deliveries--that structure becomes dangerous. If your refill is delayed by several days and you were already given less than a month's supply, you don't just pay more. You run out. Walgreens will point out, correctly, that it does not manufacture insulin, that it cannot break sealed packaging, and that insurance rules govern copays. But those explanations miss the larger issue: Walgreens chose to operate a national pharmacy model that does not adequately account for geographically isolated communities like ours. If a company is going to dominate the pharmacy market--closing competitors, centralizing fulfillment, and cutting staffing--it also assumes responsibility for ensuring reliable access. In Key West, alternatives are limited. When Walgreens is delayed, patients don't simply go across the street. We wait. Or we go without. This is what profit-driven efficiency looks like at the edge of the map. Inventory kept lean to control costs. Refills routed through distant supply chains. Patients absorbing the risk when the system fails. Public health experts have long warned that gaps in medication access lead to higher emergency room visits, hospitalizations, and preventable complications. That risk is magnified in communities with fewer providers and fewer pharmacies. Key West may be a tourist destination, but for those of us who live here year-round, it can feel like a pharmacy desert with palm trees. Walgreens likes to describe itself as a healthcare partner. Partners do not tell patients to wait several days for essential medication. Partners do not design systems where people pay more and receive less--and then blame geography. If Walgreens intends to serve communities like Key West, it must do better. That means maintaining adequate local inventory, aligning insulin dispensing with real-world dosing, and treating access as a health obligation rather than a logistical afterthought. Because at the end of the supply chain, the cost of delay is paid not only in dollars, but in days without medicine--and in a higher risk of diabetes-related illness and death.

    Photo service department is terrible! I received my confirmation email that my photos were ready…read morefor pickup, when I went to pickup my photos the lady kept repeating "no not ready." I kept trying to explain that I got the email and even showed her the email. After she saw the email she walked away from me and attended another customer who was there for a photo pickup as well, he also experienced the same problem!

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    Walgreens
    Walgreens
    Walgreens

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    CVS Pharmacy

    CVS Pharmacy

    2.0
    (11 reviews)
    2.2 mi
    $$

    I picked up two prescriptions today at CVS Roosevelt Blvd Key West Fl. 33040 at approximately 1 pm…read more Fluticasone Propionate 50 mg, and Amoxicillin CLAV 50 mg every 12 hours. Staff was efficient, friendly and explained side effects. Store was clean well stocked. After I paid and collected my prescriptions I asked guise the rest room. When I entered the stock room the door was too heavy for me and pushed me back. When I opened the restroom door due to its weight again door pushed me back again. doors were the least of problem. Bathroom was filthy and needs to be cleaned. Please have someone check this bathroom It does not reflect the standards of CVS. Suzanne Cohill 443-839-2066. Iam posting this to improve bathroom facilities for staff and customers.

    Just now (5pm) the so called manager on duty was rude to my fiancee who doesn't speak English very…read morewell.. in the sleep aid section, she moved a tray out of the way so she could see what see needed and he was rude to her and when I stepped in to correct him he started getting rude with me.. I told him to "shut up" a couple of times before my fiancee had to step in-between us.. he was antagonizing me to "do something".. he also said "what are you gonna do".. I live here 6mths out of the year.. I graduated H.S. here... I grew up here in the 80s-90s... This is suppose to be a tourist destination?? And this is how you treat tourist not to mention locals?? My fiancee wants to talk with the owner or upper management tomorrow (what we were told, will be in the morning).. before she heads back to Colombia... very disappointed in this cvs management.. I guess I'll get my meds somewhere else.. online for the win!!

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    CVS Pharmacy
    CVS Pharmacy
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    CVS - drugstores - Updated June 2026

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