In a previous post I blamed cvs for a problem that ended up not being their fault but that of a…read moreterrible staff at the Dr office the pharmacist helped us and the cvs service was great

I really dislike this pharmacy. I had a discount card for a…read moreprescription at $18. They would not honor the price and wanted to charge more than double the documented price They won't answer the phone They are slow They are unfriendly Some are rude I sat in the drive up window for 15 minutes and there was no movement at all. I walked up to find out what was happening. They rudely said the "system was down " they were too lazy to walk out and tell the people in line that there was a problem. I only use them for emergency prescriptions only but that is also going to change I certainly don't believe the 5 star reviews. They must be paid or ?? ZERO STARS

Went there to open anew account, changed my mind when I finally found someone to help me. Almost…read moreevery day I get slammed with people that don't care or are just plain lazy. No wonder I county is taking a dump for the worst. Hopefully everyone will snap out of it, not to hopeful though.

If there was an award for "The Ghoul-est Pharmacy Clerk" in town, this guy would win by a…read morelandslide. I pulled up to the drive-through at CVS Pharmacy on Jackson in Indio, California, and instead of receiving my prescription, I got a heaping dose of attitude. I mean, check out the photo--I'm not saying he was auditioning for 'villain of the year' to the popular novella "Ignacio," but he surely acted the part. Mistakes happen--I get that. But this time, the mistake was on CVS, yet I was the one being treated like I committed a crime, when all I requested was my medication. The experience was so outrageous, I half-expected Ashton Kutcher to jump out and tell me I was being Punk'd. And let's talk about that sign CVS has plastered everywhere: "No threats. No abuse. No violence." I'm starting to wonder if that's just for customers, because clearly, the staff didn't get the memo. CVS, you've got to train your employees to practice what you preach! At the very least, can they be mildly pleasant, instead of acting like Halloween goblins. That said, the pharmacist was actually a gem, pleasant and professional. At least he didn't make me feel like I was living in a bad sitcom. So, kudos to him. But CVS, really -- no one should have to deal with a clerk, who's one eye-roll away from starring in his own reality show, "How to Lose A Customer in 10 Seconds."

today 2/14/15 at 1:50pm, i was told it will take 2 hours for my refills. this should upset hubby…read morereally good ! we come from the other side of palm desert, because this is the only cvs that carries this medicine. zohydro er. not convenient at all. thanks to new health laws. there has to be a better way ! plus my wonderful health insurance does not cover this medicine. nor does it pay for the very expensive pain med's, unless they are generic. which do not work. thats over $ 1,500 a month, let's not forget the doctors office visit charge each month, because now we need to be seen each month by the doctor, to get our scripts. so sure i will "frickin" wait 2 hours more for you to have lunch and do all the people standing in front of me, while i too "had" valentine day reservations for dinner at 4 pm that i will be charged for, even though i wont get to eat there because you dont have enough pharmacist and pharmacy help on. it is now 2:40pm, hubby too upset to wait any longer. i came back into the store to get my 1 capsule i had left in my bottle of zohydro. i came back stood in line, because there is only one line of course. in comes the girl who told me to please wait 15 minutes. after i spoke up and said " you can't even give me enough pills to make it to monday ? like christine said you would ? i was mad as hell yes ! so what do i do ? got my last pill back, bought frickin water ( you couldn't give me a cup of water ? ) and took my last zohydro ! trying to ignore the raving lunatic in the car waiting for me. maybe they are filling the norco too ? would be nice ! this is nuts.... are you trying to give me a nervous breakdown ? i'm sitting here next to the pharmacy, trying to subdue my tears, and anger ten minutes later, my phone rings.... its this cvs, telling me my meds are ready. I told the girl, can't you see me ? i'm sitting right here in front of the pharmacy ? ( I feel sooo important, just another number for good ol'e cvs) so up to the counter I go... and the shit starts again... we cant give you the 5 capsules of zohydro to get through until monday, when we get our order full. what......?????? christine said it was no problem, you have some here she said... I pull out the copy I have of zohydro er patient safty program : use certification form. that christine said i'd only need one time, yes even for refills. now remember we are only talking about 5 pills, count them 5 pills... until monday afternoon. so the lady goes on to say, "we need another zohydro er atient safety program: use certification form . "we called the doctors office already" wrong thing to say to me at this point !!!!! (most specialized doctors have weekends off. ) I pulled out my copy, and said " rather loudly and in tears, christine said I only needed this form one time ! it took me 23 days last time to get this form signed by the doctor, and returned to cvs. I was not a very nice person by this time. come to find out...after all my ranting and raving, and crying, yes, this is what chornic pain, does to people, throw in, a second shoulder replacement surgery 13 weeks ago. also severe fibromyalgia and chronic fatigue. because the pa signed the script, I now need another one, to make it legal for me to get it. I think this paper is only cvs generated ? so today I Give you a 2 star rating, my lowest ever ! my swollen eyes and thumping head tells the rest of the story

Service is SUPER SLOW! I waited in the Drive through line from 6pm to 6:45PM and there were only 4…read morecars a head of me. Once I got to the window, I realized there was only the Pharmacist and Pharmacist Tech working and going back and forth to the inside line of people to the window line of cars. Once I left, they closed the window! Everyone behind me was shut out! Please bulk up the staffing! The 2 people working were exhausted and stressed! This pharmacy has a very hard time understanding that people need their medicine; they have closed the drive through window on me once before at 6:40pm. I hauled butt in there and luckily got my meds inside before they slammed that gate closed. It's not personal, they are way under-staffed!!!!!

I love Indio Walgreen on Hwy 111 and Madison store. Its down the street from my house which on…read moreMadison St. and 46 Ave. My grandparents use to go to Rite Aid it was a bit farther but they are people that consistent, once they find a store they will be loyal to the end. All the Rite Aids shut down, so we try Walgreens for prescriptions mainly. My grandma always love the fast, attentive, and knowledgeable pharmacist. I'm really doing this survey and including my grandmother Rosie Basquez in as well, because she is not great with computers. Karina the manager of the store is a natural born leader, she is positive, knowledgeable, has a great set of staff, and always ask about how me and my family are doing. She has made that store my favorite store in my area. Donna is a sweet heart, very honest, has a such an amazing smile. Tony always works in evenings, he is intelligent with many subjects, very great sense of humor, and also a great multi-tasker. Last but not least, Valerie I just met her today at the register, she very charming, great smile, and very kind. She is going to be a great addition to the team. Anyways just wanted to let you guys know anytime you go to this store it will be a fresh breath of air, clean, organized and great deals all the time. Much love and respect from me(David J. Basquez III) and my grandmother (Rosie M. Basquez).

One of the Worst Walgreens in the entire valley. Extremely poor customer service. Employee Herminio…read morewas rude and refused to properly identify himself when asked. He was none verbal at the register and seemed clueless. Restrooms were closed off even after they were finished cleaning. Completely unprofessional and unacceptable store! ZERO CORE VALUES.

This small local pharmacy is truly one of a kind. The owner goes far beyond what you'd ever expect,…read moretaking the time to genuinely care, listen, and help--not just rush you through a transaction. You never feel like a number here. Whether it's explaining medications in a way that actually makes sense, helping find solutions when you're in a bind, or simply showing kindness when it's needed most, the level of care is unmatched. It's clear this pharmacy exists because the people here truly care about their community. In a world of big chain pharmacies, this place is a gem. I'm beyond grateful to have a pharmacy where my family and I are treated with compassion, patience, and respect every single time. Highly recommend supporting this local business--you won't find better care anywhere else.

They are good at having prescriptions ready in a timely manner. The pharmacist gives good advice…read morewithin the parameters of his licensure. Everyone there is friendly and as helpful as possible

Christy and other staff members are always friendly when I pop in. Couldn't ask for a better…read moreexperience. Thank you for hiring hard working employees that obviously like what they do.

Everything needs improvement @ this store location. They…read morenever have the store fully stocked, so many shelves are literally empty! Why? They have no business @ all! Everyone in their store seems like they hate their "dead end" job! The Pharmacy is lousy & seems to hate their job too! If you need a script filled, you better wait @ least 3-4 hrs + for them to fill it for you! People...there are so many other pharmacies besides " Rite Aide" pharmacy to go to, where you're totally cared for as a customer. I truly get better customer service at "ANY" of their competitors! I also don't wait 3-4hrs.+for a script to be filled! I really have found happiness w/ my new pharmacy! Thank goodness!.

We had a minor problem with a tire we purchased recently, so we stopped by to inquire about it. A…read moregentleman named Fernando was kind enough to assess the situation and set up an appointment for us the following day. He approached us...we did not have to pursue any employees for service. Thanks much, Fernando. We returned the following day and Frank greeted us. We conversed briefly and he then did a thorough job of resolving the problem and, as a result, relieving our concerns. Thank you so much for getting our day off to such a great start. Tanisha was the cashier who provided our paperwork and released our car to us. Her beautiful smile and great professionalism were the wonderful finale to an early morning task. Thanks again, Tanisha. Some great folks doing a great job who should be rewarded with additional compensation imho. They provide incentive for return visits and purchases. To whom it may concern, please realize this.

The staff are very nice and fast at checkout lanes. The store is so clean and well organized. I was…read moreso amazed how fast and efficient they restocked in the evening. The AC was very good in produces and perishable areas. It keeps the products fresh and ready throughout the days. We always stop by for their fruits and bakeries during our shopping trips. The cupcakes and brownies are very good :)

Wandering around Target while waiting for Verizon to take care of me and my phone issues .... One…read morehour and half wait to get help in Verizon store. The only real Verizon store in the Coachella Valley.

In-store pickup for the very last t-shirt in my size. Drove about 1/2 hr and waited in store for…read moreat least that long for the clerk to tell me the shirt got lost. Well, never once had this happen ever until now. Sus.

Friendly Pharmacy People. They get busy and understaffed sometimes. Just like any other retail…read morepharmacy. Not the employees fault. I dont understand all these bad reviews about the employees. You can see them working as fast as they could. They got our prescriptions on a timely manner. Dont listen to these ungrateful people. Its so conveniently close by. itll suck if this pharmacy close down.

This pharmacy never answers its phone , last time I was on hold for 46 minutes and no resolution,…read moretoday is a repeat performance, they have barriers to communication, the automatic system take one in loops and eventually the patient just gives up.Wake up Walgreens! Pharmacies are going out of business and you have not learned fro your past mistakes! Show some modicum of interest in your patients!If my insurance would allow me to elsewhere I would leave in a heartbeat.So far it has been 18 minutes not a human voice on the line !