I went for a haircut my stylist was Anahi B. She gave me a much needed transformation thank you for being patient with me and making me feel more confident read more

Very disappointing experience. During checkout the employees were more focused on talking with each other than helping customers. I didn't receive a greeting, a thank you, or even a simple "have a nice day." It was honestly hard to tell if the cashier was talking to me or continuing her conversation with coworkers. The interaction felt unprofessional and dismissive. Unfortunately, this visit reminded me why I stopped coming to this location. read more

On two different pick up orders, one order was missing an item and in the other, was given a broken item. I even checked the bag to see if the broken piece was in the bag and it wasn't. It makes me think someone put it in my bag already broken thinking I won't return it. I understand it's the holidays, but 2 orders back to back is unacceptable. read more

This is the worse Ulta to go to. I am sad because it used to be great. I had a brow appointment which I specifically booked for Benefit. My appointment was at 3:40. I arrived at the store a few minutes early to check in. No one greeted me no one asked me if I needed help. The girl at the front counter was just on her own cell phone to even notice me. I couldn't even find anyone until 5 minutes later, when I was informed that my appointment would be at the salon and not with someone from Benefit. The online booking system really should account for that and make sure it is clear to customers. I specifically go to Ulta for the Benefit Brow Bar. Not the salon. The service needs to be better for the prices you all charge. read more

I had an amazing experience late on Black Friday! The ladies were wonderfully attentive & helped me find the exact shade of foundation I needed very quickly, as I was in a rush. I could tell they'd been working very hard all day, as everything was perfectly organized during a peak sales day. They quickly adapted to my needs & time frame. I've been to Ulta many times, but that was the most efficient, productive, and satisfying. I'll definitely return to that store. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Indio, California

I was very disappointed with the customer service At the Ulta from Indio. When I inquired about a new version of a product (as the only one available looked used), the employee was dismissive and unwilling to check in the back. They really need to improve their customer service. read more

I have been going to see Lorena for my hair for the last two years and have never been disappointed! She actually takes the time to listen to what I want and does everything she can to make it happen. I am so thankful to have found Lorena - she is very personable, fun to chat with while spending hours in her chair and an absolute master stylist! Thank you for everything, Lorena, you are AMAZING! read more

I went in for hair color and it was a total disaster. i asked to do the root touch up and after more than 3 hours I end up yellow all over. originally my hair was platinum. they tried to fix it and was not possible. the store manager came in and she said that the real manager who was not there is going to call the next day and solve the situation. of course it didn't happened. at the end they tried to charge me more because I was told that they had to use more products. to top it all off I was given some sun screen and a bonnet to say sorry! what an insult! and what a costumer service‍I will call the general manager to hear if they have anything to say about my horrible situation! read more

I went in looking for a nicer foundation for a wedding the next day and Ashley was soooo helpful in finding the best products for my color and skin type. She was so nice and took her time to help find what was best & I loved it! I looked sooo good at that wedding lol thank you Ashley!! read more

I really like the salon and LOVE my keratin treatment!! My hair feels AMAZING! It's like Botox for he hair read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Indio, California

Another 5 star service but now at the salon. ToneY'a asked what I wanted and I was all over the place but somehow she managed to give me one of the best cuts I've had. She took the dead ends without it being too short, cut the old blonde I didn't want anymore, and gave me very manageable layers I can style at home. She is very knowledgeable about the products in the store. I can't wait to bring my curls back with her help. read more

Ulta Beauty - I wanted a really good light weight foundation with good coverage and affordable add ons. - Cosmetics & Beauty Supply Near Me - Indio, California

Went there a couple of weeks ago and booked online for my daughter's hair cut. When we walked in we were asked if we had an appointment and we said yes. And the stylist asked who it was with and said "yep that's me , I'm not sure how you managed to squeeze in but I guess I can do it real quick,I got clients coming" ... Literally there was only one other person at the salon. I was about to say nevermind because I wanted it to be special for my daughter, she was so excited. So I went through with it and she did a good job,but even as we were leaving, she was making comments about how we " managed to squeeze in" . I felt very unwelcome and I probably won't go back to this location. I'm just glad my daughter didn't pick up on her comments. She loves her haircut. read more

Maria accused me of shoplifting in a very roundabout and rude manner. She then informed me that she was unable to tell if something was on sale. I looked it up on my phone to double check the price. Terrible customer service. This was my first visit to the Indio location. And it will be my last. read more

Came here looking for specific items but the workers were not helpful. They told me these items were not out yet but they are out. Did not receive much help. read more

Great experience they were very helpful. They took there time to see Exactly what I needed and gave me pointers. I definitely will be returning read more

Worst customer service experience ever. Cashier was so rude. From the moment I walked in she was straight out rude to answer my question. Then while in line she yelled at me saying I was not next, when actually I was and the people in front of me were just with the person that was already paying with another cashier. She was incredibly rude and had the biggest attitude. read more

if i had that option I'd put 0 stars. i went about a month ago to get my hair cut. I asked for long round layers, face framing, and curtain bangs. i should've known when the stylist said she was new there...but she proceeded to to asked if i wanted to get a dry cut? i've heard of dry cutting before but the way she was doing it seemed wrong. my hair was still tangled while she was cutting it. I left with CHOPPY UNEVEN curtain bangs. and the back looks choppy as well. Please do not go with this Salon or Stylist. i don't remember her name but she's older with blond hair. read more

You may be surprised that Ulta Beauty has a salon and is also able to do complete make up application with scheduled appointment. My favorite hair stylist is Lorena, I get so many compliments on my hair! I highly recommend her! read more

The store is clean and the selection is wide. For that, it's 2 stars. I would like to say I will come back here but when I came in tonight at 8 PM, I asked what time they close. I was told 9 PM. Within minutes of being in the store, I could hear a group of employees complaining about how the store has to stay open. The entire time I was in the store, I could hear employees walking by and talking to each other, making comments and complaints about how they couldn't wait to close. As I was checking out, an older women walked into shop at about 8:40pm. I could hardly believe my ears as the register employee made reference to "the old people in the store". So very rude. My receipt lists her name as "Alva". I was uncomfortable my whole time shopping. If not for customers, there wouldn't be jobs. Maybe consider working somewhere else if you don't want people to deal with people being around. Your store hours are 9pm. I can understand politely reminding people that you are closing in a few minutes, but it is not OK to talk so rudely right in front of your customers in the store. I could hardly believe it. read more

After some bad haircuts or stylists being there one day and gone the next session - I struggled finding someone who could give me what I wanted even though I didn't know exactly what I needed!? Lorena Noyola understood the assignment FINALLY a cut and color that fits me!!! I had forgotten what it was like to love my hair! It definitely matters. Get in her chair ladies!! read more

Ulta Beauty - Having a style that you love really helps pull it all together. Thank you Lorena! IG@hairsmartie27 - Cosmetics & Beauty Supply Near Me - Indio, California

I would like to say that Chloe helped me out on 3/3/2022 . She did an amazing job answering all my questions regarding products - she was excellent at suggesting products that would good go well with my skin issues. Overall I had an amazing experience shopping at ultra for my very first time:) read more

Wish I could give zero stars. Went in for my daughters haircut, which was supposed to be a surprise as it was her first and her "stylist"was triple booked. What a joke of a salon. Offered me an appt right away at the lq location which probably wouldn't have anyone to cut it either. Horrible!! Never shopping at this store again. Manager paid no mind to my issue. And the other manager wasn't helpful either. read more

Lorena in the salon is so great! She is great to talk to and I trust her hair 100% with my hair. Valeria did my brows and she was equally as impressive and so much fun to talk to. Thanks ulta for having great staff. read more

Aaron is amazing! He knows all the beauty products and did my eye makeup and put my lashes on! Love all the employees!

Went in looking for a few different things. Lisa was very quick to help me! She was super helpful recommending different products that I needed! Would recommend seeing her when you go in! read more

Angaleah Cardenas is an amazing beauty brow expert! She takes the time to educate your about benefit products and other products in the store. She has great customer service and excellent brow skills! I leave Ulta feeling like a new person! She makes your experience amazing at Ulta and you leave with so much knowledge from the products you buy! Angaleah is great at what she does and I am happy we have her at this Ulta store! Thank you Angaleah! read more

I went to get my hair dyed. I had my hair bleached and i noticed they left it on for too long, when I got home i noticed chunks of my hair had fallen out. Would recommend going to a better salon than this. read more

I went to get my hair done at 1:15PM today 1/25/22. I showed up at 1:15PM I was told to wait and I waited there patiently for about 15-20 minutes for a hair appointment I had. What is the point of making a appointment? I will never go here again. Wasted my time when I live in cat city read more

Antonio was such a great help. He made me feel super comfortable and had so much knowledge on all the products I wanted. I loved my experience and will definitely go back to shop some more with him. Ladies he will make you look and feel so beautiful. read more