The pharmacy never answers the phone They put me on hold for…read more45 minutes Hung up on me twice during that time Unbelievable how bad their service is Awful

I went to this Walgreens at night. I parked my car in front in the parking lot. This guy who was…read moreholding a cane in his hand, parked his car in back of me. I had a hard time getting out of the parking space. This guy kept on going in and out of the Walgreens when he saw me. He was on the phone and he saw me. So creepy. Note to anyone who's a woman: please don't go to this Walgreen at night by yourself.

Top-of-the-line liquor store with fair prices and a clean, welcoming atmosphere. The selection is…read moreimpressive, with over 500 different wines and more than 1,000 liquor and beer options, so there's always something for everyone. It's a great place to shop whether you know exactly what you want or just want to explore and try something new.

This is indeed a local gem. I stopped by tonight and met Harry and his father -- they are super…read morefriendly and very knowledgeable, helping me select snacks and drinks. I didn't expect this visit to be so great. For everyone who lives nearby, I highly recommend stopping by in the future. This isn't just a convenience store that can keep you energized late at night; you'll also feel emotionally uplifted after talking to such wonderful people. Don't miss out on supporting this fantastic local business!

This place actually got worse. Oscar is absolutely terrible. Both slow and rude. Great combo…read more Seriously Oscar, what is wrong with you!? I dread every time DoorDash makes me come here.

I stopped in the other day to get a cup of coffee and they have an awesome new Coffee machine that…read moreuses fresh ground beans and milk and allows for about 25 different coffee combinations, I was wanted a cappachino and it was great. The manager was a sweetheart as was the gentleman who checked me out. Also, they make their own peanut butter cookies on site and if you like that type of cookie, I'd give it a try-It was so tasty. The place is clean and has a broad selection of snacks and quick food needs.

The bad is that it smells so bad of smoke like cigarettes. I came in and went to the aisles and it…read moresmells so strongly of smoke like cigarettes. I don't like breathing it in. I walk in and walk out really quickly. That's why I wouldn't recommend this place.

Updating because service has improved somewhat though I get frustrated with using the automated…read moreonline and phone refill services because you have to wait for like 2 days and there always seems to be an issue or delay. Then you end up having to call anyway. But the hold times have gotten better--like 5-10 minutes instead of 30-45. And the lines can still get long but they seem better about getting additional cashiers to try and move things faster when that happens. Plus I have to say that my dealings with the pharmacists/pharmacy managers have always been helpful. It's some of the tech staff that sometimes I get frustrated with--but a lot of that is due to corporate issues and not having enough staff or enough *smart and qualified* staff. Plus seems like they keep reducing pharmacy hours. Pre-pandemic I believe the pharmacy was open 8-10 during week and 9-7 on weekend days. Now it's 9-8 M-F (with certain meal breaks when no pharmacist is available) and 9-5 on Saturdays (Sunday closed). My son takes ADHD medication, which cannot be refilled early or easily transferred to another pharmacy and is frequently out of stock (none of which are problems of Walgreens' creation) but the hours make it more difficult. It's this crazy game to make sure we have meds on hand for Monday morning-- need to ask for refill early enough so that we can address any stock issues and pick up by Saturday without getting flagged or denied for being too early. And an out of town trip that happens to be over a weekend he will run out? No other option but to be without his medication for at least a day. I completely understand that changes were necessary to the handling of controlled substances but the pendulum went a little too far the other way in terms of hurting patients who do in fact really need medication (and this is not the proper forum but I assure you he NEEDS this medication) Anyway, that is to say that I have come to realize that the local pharmacy isn't as much to blame as some of these systemic issues but it still gets mighty frustrating! And I do feel bad for the pharmacy staff as they are on the front lines of this craziness and customer wrath.

Staff is incredibly rude. I stopped in to cash in a couple lotto tickets (4 total) and the staff…read moremember threw them back at me when the first one he scanned was expired and barked at me to go check them myself in the machine. Incredibly rude and we would use to stop in for things that we would randomly run out of - but will no longer do so after this incident.

Place is ok. Waiting time to get served took time. They do not have everything that you looking…read morefor. There was no one to ask for assistance. Please get more people on board to help customers. I was trying to look for bathroom but i could not find. Is there any bathroom in your facility?

Terrible experience at this pharmacy drive-up. Came to pickup a prescription for my wife because…read moreshe's sick. Person immediately says, "are you sure you want this? It's really expensive." Huh? It's for my sick wife. Are you telling me not to buy the prescription for a sick person? Stunned, I asked her if it went through insurance and she said no. So I tried giving her my insurance card and she said I needed a different one for pharmacy. I wasn't aware of this but this was my fault I told her I would come back and I pulled over to call my insurance and they get me to the pharmacy coverage rep. I pull back into the drive-up and the rep said it's probably better just to give my phone to the pharmacy to provide the info they need which when I suggest this to the pharmacist, she gives me the biggest sigh and rolls her eyes at me. But reluctantly took it and spoke with the rep. After getting off the phone, she tells me I need to go to the back of the line. No explanation just go to the back. What? The rep on the phone says, she needs to run it through the system so it could take a few minutes. Ok that makes sense. Just would've been nice to be told that by the pharmacist instead of just go back to the end of the line. There's only a couple cars in line and not a big deal. By the time I get to the window, I give her my card to pay and she's obviously pissed at me (huh? This is all part of your job), takes payment, gives me my prescription without saying a word and off I go. Her attitude just sucked the whole time. I get that you feel like you're busy and you're in a bad attitude cuz you hate your job. I get it. You know what's worse? Trying to keep 3 kids under 8 quiet and behaved in the car for almost an hour waiting to get a prescription for your sick wife.

Terrible slow service Took over 45 minutes and they kept…read morechatting while not working on filling the prescription

There are better BP stations in the area than this. Over the past few years, we have seen more BP…read morestations open around Chicago. They range in quality from very good to very bad. Bad is dirty and cramped indoors, and folks working there don't seem to want to be there. I don't have a problem with the gas itself - it is the same from station to station. Service Stations have changed over the years. They've upped their game when they have convenience stores and restaurants in them. This is an older BP station that has done none of those things. We'll still go there since it is convenient. If another station opens nearby which offers gas and is cleaner with more amenities, we will most certainly switch.

Be careful with food products.!! They remake the food with a new date!!!! Also coffee machines are…read moredirty asf.

This is by far the worst pharmacy out there. Please - use a different location or pharmacy…read morealtogether. Need to talk to pharmacist? Prepare to be hung up on numerous times when being put on hold. If you do get them, they will tell you to come and pick up an Rx by a given time, and when you show up, they tell you to come back hours later. I travel all the time, and I kid you not, if you need a refill a day early, they tell you to change your flight rather than understanding your needs. I do not know how Walgreens corporate tolerates this place. Also, their counts for meds have been off more than once - I am guessing this is a serious legal compliance and insurance issue.

Hi Walgreens, Quite a few years ago , some Walgreen family…read moremembers were clients of mine! Kind , serious and organized people ! What happened to your pharmacy business practices.... Walgreen family? Walgreens at the 1403 Waukegan Rd location, has been beyond unreliable to deliver prescriptions in a timely manner or loose your prescription in their system. The new pharmacy employees , are put behind the pick - up counter without proper training, not knowing their system with many problems for their own loyal older customers . Example, we don't have your prescription, have your physician call it in, while it's in their system already. My physician was irritated, thought I was the problem. Now he knows there are many operational issues at your pharmacy department at that location , due to him having to call it in again and again after turning in the prescription. This has happened frequently and they claim to have supply shortages too- share meds between different locations. When we finally were able to pick -up the script we were lied to again. Your wonderful brand name Walgreens is going down hill fast. A "former" great American company falling apart due to mismanagement at that particular location .

I was in the area, so I grouped all my errands of the day close by. I picked up a box of chocolate…read moreto gift my sister from this Walgreens. It was the first time that I visited here. I noticed that this is the only Walgreens that has the Photo department (where you do pickups) connecting right to the general checkout counter. The woman at Photo was not particularly welcoming, she kind of complained that I clicked "I am here" on the app that instructed me to do so. She said once I clicked that, the clock would start timing her, she said I only needed to click that if I waited in my car by the sidewalk. I didn't see why it's a problem that I was already inside the store, and she didn't need to go outside. The chocolate was pre-bagged, she gave that to the cashier who scanned it. As I had already paid online, it was quick. I didn't spend too much time inside this store, but it looked smaller than the other Walgreens stores that I had been to. It's not as bright and looked quite dated. However, I was happy that they had this chocolate that's my sister's favorite at a discounted price, and the pickup was quick and smooth.

Horrible lines. Pharmacy closed on Sunday and early on Saturday. If my insurance gave me a choice…read moreit wouldn't be Walgreens

Quality selections with great sales throughout the week. Pleasant staff that is very helpful when…read moreneeded.

What terrific market! Bins of bulk deliciousness, the most amazing guacamole, and good prices wine…read more The only downfall was the lines are very long and slow when I visited. What's a really cute grocery store though, and conveniently located amidst the bustling Eden's Plaza.