I always love coming into Nordstrom when I'm in the area. It is a great place to shop and enjoy the…read moreair conditioning on hot summer days. I recently went in for a complimentary free styling session (booked online) with Megan. She took her time with me and helped me find exactly what I was looking for. She really gave me the full VIP experience. I'll continue to shop at this location when I'm in the city. It is clean, well-organized, and luxurious. The bathrooms are spotless and the salesfloor is pristine.

**Kari's Rating: 8/10** *(Would easily be a 9.5/10 if the beauty department weren't so…read moreoverwhelming.)* TL;DR * The beauty associates are *far* too aggressive--it feels impossible to browse without being approached every few seconds. * The café is still one of my favorite places in Chicago. * Free alterations on Nordstrom purchases and $25 for outside items is a huge plus. I've lived in River North for over eight years, and honestly, there's no place quite like Nordstrom. I grew up coming here with my mom, sitting in the café, eating pizza, and leaving with a "Nordy" balloon. Those are some of my favorite childhood memories, and to this day I still think about their margarita pizza. Now that I'm older, I bring my dog shopping with me, and she absolutely loves all the attention from the associates and other shoppers. We've been to the café countless times, and she would unquestionably give the kids' chicken and veggie meal a 10/10. Nordstrom is still my go-to department store because it's convenient, consistently carries the brands and style I wear, and the customer service outside of cosmetics has always been excellent. It's the first place I think of when I need clothing, shoes, or gifts. That said, the beauty department has become incredibly frustrating. I completely understand that many of the makeup associates work on commission, and I genuinely respect that they're doing their jobs. But there is a huge difference between being available to help and making customers feel like they can't exist in the department without being approached. Every time I walk through the makeup area, I can barely look at a product before someone is asking if I need help. If I say "I'm just browsing," another associate from a different brand approaches me literally seconds later. Then another. Then another. It gets to the point where I'm being interrupted every few steps. Instead of enjoying the experience, I feel anxious and rushed. I don't get to compare products or discover something on my own because I'm constantly trying to politely decline conversations. It honestly feels less like shopping and more like running a gauntlet. Ironically, the constant pressure makes me want to spend **less**, not more. I've actually skipped buying products because I just wanted to get out of that section as quickly as possible. I still love Nordstrom and will continue shopping here because it's my favorite department store and has everything I'm looking for. I just wish the beauty department adopted a more relaxed approach. Customers should be able to browse comfortably and ask for help when they're ready--not feel like they're being followed every few seconds.

This is one of the few stores in the mall that's always open and actually feels alive. The staff…read moreare always friendly and ready to help. Sometimes they can even be a little too ready when you're trying to browse on your own. The sales and promos here are legit, and everything always rings up the way it should. I've never had an issue redeeming a code or promo from the app or email here. They're usually really well stocked, and I can always find what I came for (plus a few things I didn't plan on). It's reliable, clean, and smells great without being overbearing.

Staff at this mall spot are always fantastic! They do not pressure new products, but rather gently…read morerecommend help.

Pretty Cool Bloomingdales Department store is located in a beautiful 900 shop building with other…read morestores like J.crew, in the 900 building shops , there is a Toy store on the sixth floor and the Canadian Hotel Franchise connected to this 9000 shopping mall "Four Seasons Hotel "any, how the Gucci store is right downstairs inside the 900 shopping mall Right across the street from the 900 buildings shops on Michigan Avenue across there a Louis Vuitton store and Robert Coin Jewelry store and down the block there a Neiman Marcus department store to the south I believe, there a Teuscher chocolates -swiss store inside the mall building 900 shops mall, anyhow back to bloomingdales big shout out to Alex in the men's floor at the "Allsaints Boutique inside Bloomingdales " I was with my cat in my pet backpack, he was so friendly and helpful and a couple of people who I didn't get there name at sunglasses section on the first floor, there where very helpful when I was trying some Designer sunglasses on. I was on the ladies' shoe floor, and I'm surprised I didn't see any Saint Laurent ( Y.S.L) & Jimmy Choo, or Valentino Pumps/High heels ( Designer shoe section at this location ). I'm from New York I've seen Designer shoes at the Flagship store on 59 Street & Lexington Avenue, Manhattan, They do sell Saint Laurent (Y.S.L) & Jimmy Choo or Valentino Pumps /Heels which I witnessed with my eyes, I guess these location probably does online orders with Designer shoes Selection !!!! P.S. : This is top Notch Designer/Department store , There in competition with other high-end Department /Boutique stores : The RealReal , Saks Fifth Avenue , Bergdorf Goodman.com , Lord & Taylor.com , Neiman Marcus , Gilt.com , Nordstrom, Macy's , Dillard's.com, Century 21 Department store (c21stores.com) , Blair.com , Fashionphile.com , Burlington , Poshmark.com , Printemps.com ( N.Y.C Location) ,etc other high-end boutiques !!!! Very Convivent by CTA ( Red line-Subway system ), etc CTA buses

I came to Chicago to enjoy a wonderful weekend with husband and friends. Blooming dale's was at the…read moretop of my list! I haven't been to Chicago since 1995! Once in Bloomingdale's I was looking at crystal and other fine items. As I continued through the store I spotted the store manager. As he walked by me he avoided eye contact. I said 'Hello'. He walked by me close enough to almost brush my shoulder and said nothing. I proceeded to another department and spotted a clerk. He walked towards me again avoiding eye contact. I said "Hello ". He turned to me and said "Oh, hello" and walked past me. I'm feeling invincible! I watched bothe the sales clerk and manager go to two different young couples that looked like Barbie and Ken. The said "Welcome to Bloomingdale's, may I help you find something?" Infuriating! I have been profiled. I was ready for a pleasant experience and to spend lots of money. But they judged my wallet by the way I looked. I am worth a few million dollars and was ready to spend some of it! If this happens to me, I can only imagine how many other affluent customers they've lost by 'profiling'. Big Mistake! I will shop at Neiman's and Sak's!

On a relatively impromptu whim to visit this boutique about 30 minutes from closing, I wasn't sure…read morewhat kind of service to expect and it was nothing short of perfect and personal as luxury shopping should be. My associate was knowledgeable, courteous, and picked out my style right away and made me feel so excited with his own genuine warmth. Buying investment pieces like this can be scary and thrilling at the same time but this bag will be loved from now on down to my daughter and I couldn't be more happy with my experience.

Closes much earlier than advertised. Waste of time. Many…read moreother customers walked up at the same time and even after us.

I love this Pharmacy. This place is the optime of the opposite of a corporate pharmacy. A small…read morepersonal business where they know my needs and remembered my name shortly after I started getting my meds there. It is very far from where I live but I like giving them my business even on days when I don't have a doctor appointment upstairs. They don't have all those extras that you find at CVS, but they will attend to your meds and answer your questions in a soothing knowledgeable manner.

Kind and helpful service .. great advice. Location easy access and limited parking .. store a bit…read moreoutdated needs update.

I had the single most amazing sales experience here all due to a lovely professional by the name of…read moreLindsie N. ‼ Lindsie is was so incredibly good that I couldn't leave the store before speaking with a manager because it, by the name of James who happened to be the general manager‼ Thank you Nordstrom for hiring these awesome people. I couldn't believe how kind, patient and friendly these two professionals were‼ They both made my day‼ The value you get for your dollar is worth the shopping experience and they have a wide array of selections so I promise you will not be disappointed at all! Come for the shopping stay for the excellent service‼ God bless you and much success, prosperity and progress to your store and teammates‼

My mom likes visiting different Rack locations when we travel. We didn't find anything worth…read morebuying at this location and the prices are still very high. Please come and create your own adventure.

Great selection of designer brands, clean and well lit store, one stop shop for designer brand…read morepurses and helpful associate's.

Caters to the wealthy! Prices were shocking, but so fun to seeso many of my favorite designers…read more Everyone working here was oh so friendly and welcoming. Its fun to see how the other half lives.

This Sephora is HUGE! It is basically like 3 stores in one with its huge selection of cosmetics,…read moreperfume, skincare, and hair products. I really appreciate the large selection of high end brands here that are not always accessible at other locations. If you're looking for a wide selection of brands like Givenchy, Armani, and Pat McGrath, this is the spot. The employees were super friendly and eager to assist. I visited during the spring sale so it was crowded, but the check out line still moved really quickly. Great Sephora!

My favorite trusted makeup store. Spencer is the store manager and he is so helpful and funny! The…read morestaff there is tremendous. Keep the MILK and KOSAS product lines! I love them Merit mascara is quite epic too!