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    Bath & Body Works

    3.6 (18 reviews)
    Closed 11:00 am - 7:00 pm
    Updated a few days ago

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    Rhonda F.

    For the longest time I'd pick up a candle or some hand cream when I saw a Bath & Body Works at a mall when I'm shopping but was not a regular shopper. I've recently fallen in love with this store!! I downloaded their app and was so surprised at how easy it is to earn free products. You also get a birthday gift, which was a nice surprise. The have great hand sanitizer options and really cute car fragrance holders. My favorite is their spa line. Everything smells incredible. They offer everything from hand soaps, shower gel and body scrubs to lotions and creams. There's always a sale or promotion so shop wisely. You can really find good deals on almost everything in the store. I was very impressed with the staff. As I walked up I was warmly greeted and given a splash of hand sanitizer. Normally you carry a basket around but now you're given a paper shopping bag that you shop with and then use to take your purchases away. The dedicated one way to enter and another to exit to enable social distancing more easily. I was asked several times if I needed assistance which made me feel very well cared for. The store feels so happy. The colors are bright and fresh. The displays look great, are neatly organized and make shopping easy. Whatever the season or holiday, the displays reflect festive excitement. Overall, if you want to shop for something a little fun, Bath & Body Works is the place!

    Jacqueline B.

    I was so happy when this place opened in the Water Tower! The other locations seemed a little too far removed (except the one that was 5 min from my job), and I hate to pay for shipping when I can go in unless it's a hard to find fragrance. I like how they change up fragrances every few months but keep signatures around. They can keep the vanilla/marshmallow/food fragrances, blech! If you get the app they probably wont bug you for your phone number. I admit printing and pulling up stuff on my phone seems so archaic now! You get a gift for every $100 spent, and lots of deals instead of 17 emails a day!

    Eiffel Tower Bubble Bath
    Christina S.

    The Location- 7th Floor of Water Tower Place Staff- Immediately when I entered Lauren greeted me and asked to help me. She was positive and helped me find what I was looking for. Thank you Lauren you deserve 5 Stars! The Cashier-asked me if I wanted to purchase another bath gel which was 1/2 price today=over$7.00 off! So I did!=5 Stars The Manager Behind the Counter-tried to upsell me as I was using a gift card that had been given to me. I felt pressured, but told her "thank you but I was not interested." It was awkward. I later witnessed the Manager on the Floor Grilling Lauren while she could have been helping customers.=2 Stars for the Manager. The Purchases:=5 Stars 2 Aromatherapy Bath/Shower Gels 1 Aromatherapy Hand Sanitizer.

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    Photo of Jill O.
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    6 months ago

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    8 months ago

    Staff at this mall spot are always fantastic! They do not pressure new products, but rather gently recommend help.

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    4 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    I love that this store is so close to my apartment and it's inside of water tower place. I just wish the store was bigger.

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    2 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    The store is located on the 7th floor of water tower when I visited Chicago 6 months ago.

    Mentioned in 4 reviews

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    4.9(16 reviews)
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    Stumbled upon this experience online and I'm so thankful that I did. I had a great time and I…read morehighly recommend this one they validate for your parking if you park in the shared lot of the building this wasn't mentioned where I got the tickets from but there's various places where you can get tickets from. The staff or team were very friendly and welcoming. The energy was great. This was something new that I've never tried before and I would definitely come back again to this location to try some of the other experiences like candlemaking based on the high energy and environment.

    What a really cool experience!…read more Private session for my friend and I to create and customize a scented soy candle. Personalized attention, great explanations and assistance. After measuring and mixing we picked the perfect vessel for our candle to solidify and were handed a label to name it. We were also signed up for the perfume class. There were fifteen of us present, good energy, nice vibe. It was like a science lab of scents and we worked our magic. We were instructed to choose up to six oils to mix into a beaker. We played around with the scents until it smelled like something we wanted to wear. We were directed to shelves of pretty perfume bottles; some included with the price of the class and upgrades that were not. My pretty pink bottle was an upgrade. When we received our perfumer's alcohol, we poured into our bottles, gave a little shake and came up with a clever name for our signature scent. I was really hoping the owner would pop in. It's good to know that we can refill each perfume bottle and candle jar at a discounted price. I named my candle "Priceless" because the combined scents remind me of my travel experiences. My chosen name for my perfume is "Journey" because that's exactly where each note takes you.

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    Reggie Hathorn Chicago - Candles made by the business are also for sale. I purchased one and it's already gone. I miss it and the scent. Great buy.

    Candles made by the business are also for sale. I purchased one and it's already gone. I miss it and the scent. Great buy.

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    Bravco Beauty  - Make up

    Bravco Beauty

    4.4(62 reviews)
    0.3 miNear North Side
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    OMG, do you know how difficult it is to find travel size shampoo +c ond??? No, not any, but quality…read moreshampoo + cond. It's VERY hard. I went to Bloomingdales and they didn't have it. I checked a few hair salons close by, they didn't have it. I was pretty much SOL. I had totally forgot to pack mine and really needed to wash my hair and refuse to use any shampoo because I had just got my hair done and colored. You have to treat your hair right! I was at Lululemon and out of desperation asked the cashier if he knew of anyplace that sells travel size Oribe or R+co. The other employee heard and she was my savior....she told me about Bravco and that I will find everything that I need. She was not lying. Bravco doesn't look like much from the outside, you might even question it before entering because it's located under a staircase and looks more like a convenience store than anything else. I walked in, right away was greeted by a warm fireplace and the man up front. I was immediately taken aback by all the products I'm familiar with and went straight to looking for the travel stuff. Located in the very back of the store, you see a wall with the banner "Small world" - there, neatly lined up on the shelves, you can find brands from Oribe to R+Co, Living Proof, WOW and more. This totally made my day and saved me. Thank you Lululemon employee for telling me about this place!!! If you ever forger your shampoo and cond when traveling to Chicago, don't panic, just come to Bravco!

    Almost missed it. It's tucked away. I went in with high expectations from seeing all the TikTok…read morevideos and reviews and stuff and I was really disappointed. The female sales associate was less than friendly. Didn't seem excited or cared that I saw their business on social media and drove 4 hours to see it. The other guy was helpful though. I was expecting ALL travel sizes though, not regular sizes too. That's fine. It was fun to look at. I felt obligated to purchase something. I felt like it was really overpriced though. A travel sized bottle of Kérastase for $20.99? No thanks! I'll buy the full size from the company and get that for free. Also, the store is very, very, small. It was nice to see it, but I highly doubt I'd ever go back.

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    MCA Store - Exterior corner with MCA store

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    4.5(31 reviews)
    0.1 miStreeterville, Near North Side
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    Really cool store with such a nice variety of items! Two floors. Pristine and good vibes all…read morearound. The entire staff was so friendly and helpful. Good vibes all around. I purchased Studio Ghibli postcards for my boyfriend and got myself a colorful clock. Great place for unique gifts and reasonable prices.

    My friend suggested a stop here and I was kinda meh about the idea, but we'd parked in the garage…read morefor MCA so we stopped in. I'm glad she talked me into it because their store has some fantastic stuff. I loved walking around and browsing... the store is really big. I thought it was just the first floor but there's an entire second floor that's even larger. That second floor has a ton of children's stuff; books, toys, stuffed animals, art, and so on. There are also lots of books for adults, and cards, and jewelry, and t-shirts, and so many things. I bought several books for my little one, and there are some toys I think she'd like that I may pick up another time and some really cute stuffed animals as well. I'm not sure if the woman that greeted us was a docent or a paid staff member but she was so welcoming. She's the one who pointed us to the second floor that we didn't know existed and let us know they had kid stuff. Then she welcomed us back when we got downstairs, and told us about the MCA kids days and said she couldn't wait to see us again.

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    Alice & Wonder

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    4.7(19 reviews)
    0.5 miNear North Side

    Love love love this store. Found it on TikTok and it was so cute. Definitely recommend to go early…read morebecause there is a long wait to check in for the hat experience. If you go just for shopping minimal wait depending how crowded the store is! It got so busy inside. Made a hat and cute accessories! Pretty pricey but if you like hats definitely a good souvenir.

    We were only in Chicago for 3 days and we managed to come to Alice & Wonder twice…read more Before our trip my friend Heidi had been sending us Tiktoks about going to Alice & Wonder to get our souvenir hat, you actually pick a hat of your choice and add some cute little patches, so I was really excited even though I cannot wear hats, my head size does not allow for it unfortunately. But I was able to get a couple of patches that I'm going to patch on to my book tote. The team here was super sweet, they make sure you like the placement of the patches before pressing them on, my friends made some really cute hats that I'll have to get photos. I ended up getting a hotdog patch that said Chicago and a spicy patch, a pair of socks and magnet, they give you cute little tote bags so you can shop throughout the city and add more to it. Really good value I think, they did say I can press it onto my beret at home instead so I might do that with one of the patches. Definitely a must check out, this location was a 10 minute walk from our hotel but there are a couple of other locations as well.

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    Bath & Body Works - cosmetics - Updated May 2026

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