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5 years ago

Jeez. I'm forced to go to this location because my dad gets his scripts here. Working on getting him to change it. Always a wait...

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Ask the Community - Walgreens

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CVS Pharmacy

CVS Pharmacy

(119 reviews)

$$

CVS is my go-to pharmacy because it's the only one where my insurance gives me full coverage…read more Believe me, if I had a choice, I would go somewhere else. I use prescription eyedrops for a chronic eye condition. My insurance would not let me order a refill until 11/13. Things got busy; I ordered it on 11/15. My last refill ran out on 11/16. They filled the order on 11/16 but did not send their customary notification until 11/18, and then the message header did not identify either the drug or the sender; in my phone's long list of incoming texts, it looked just like spam. So I didn't read it until 11/19, after I checked the order status on CVS's web site as preparation for calling them to ask why the shell they hadn't done anything yet. The previous time I ordered it as soon as the insurance would let me, which again was only a day or two before I ran out. CVS's computer informed me that it was very sorry, they were temporarily out of stock, but they'd get it in Real Soon Now. The prescription was not new then. They knew I was likely to reorder it, and they knew when almost to the day; couldn't they make sure they'd have it in stock when I needed it, instead of doing nothing, then scrambling to get it not-much- too-late? No... that's too much to ask. Every time I refill this prescription I seem to end up with no drug for a few days, for one reason or another. I'm profoundly unimpressed.

Less wait times at the drive thru! We have been here so many times before and they always take too…read morelong to process someone's order. If you have 4-6 cars ahead of you, you can guarantee a 40-50 minute wait time sitting in line until you get served. Fast food drive thru's take less time to give you your food! So it begs the question: WTF is taking so long to get your prescription! My wife and I are over this and are thinking we wouldn't mind paying a little more for prescriptions if they take this long. The wait times inside the store are even more atrocious!

Rite Aid

Rite Aid

(48 reviews)

$$

I've been a customer here for 15 years. The pharmacy staff care about delivering good service and…read moremake a point of knowing thieir customers. I appreciate seeing friendly faces here, and they're helpful whenever I have questions. The store and pharmacy often seem to be understaffed, which can be frustrating, especially when there is a corporate office located next store. This is not the fault of the staff, but corporate should pay attention.

I had one of the most degrading experiences I've ever had at a pharmacy at this Rite Aid location…read more The pharmacist looked at me like I was a drug addict or trying to abuse my medication--right in front of a line of customers. It was humiliating, judgmental, and completely uncalled for. What they didn't know was that my original prescription for 1 mg doses was written by my nurse practitioner, and after my condition worsened, my doctor approved an increased dosage. I followed medical advice, nothing more. But instead of treating me with dignity, the pharmacist made assumptions without context and acted like I was doing something shady. Then, when a new prescription was sent in for a lower dose, they only allowed me to pick that up and didn't bother to explain anything. I wasn't even told there was a 1 mg version available. There was zero communication, zero compassion, and a complete lack of professionalism. People's prescriptions often change--doses go up or down depending on medical need--and pharmacists should know better. But the way I was treated made me feel like I was being profiled or criminalized just for following doctor's orders. Honestly, no wonder Rite Aid went bankrupt. This kind of disrespectful and incompetent treatment is exactly why people are taking their business elsewhere.

Walgreens - drugstores - Updated May 2026

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