1. Andrea Willey, MD

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Sacramento, CA

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Andrea Willey, MD

4.2 (58 reviews)
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Updated over 3 months ago

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Record of FT call
Cheryl S.

Go to Dr Willey, or not; makes no difference to me. The following is just MY one star experience: I called the office to schedule an appointment for filler and was told a FaceTime consultation was necessary prior to receiving filler. I scheduled a FT appointment, as well as an appointment to receive my filler. No discussion of consultation fee. Minutes prior to my scheduled FaceTime appointment I received a call from the office stating they needed to collect a $150 consultation fee which would be used toward Dr. Willey's services. I am very familiar with consultation fees and cosmetic procedures, so this seemed reasonable, although a bit surprising considering it was a FaceTime call. At the conclusion of my ELEVEN MINUTE FaceTime call (a record of the call included because Dr Willey insists it was a longer conversation), I was informed by Dr Willey she wasn't comfortable injecting me with fillers (this is not my first filler experience) and suggested I see her plastic surgeon friend for another consultation. Since I was denied service and the fee could not be used, I assumed the eleven minute consultation fee would be refunded.... NOPE. I have paid consultation fees, after which I chose not to use the service of the plastic surgeon, that was MY choice and perfectly acceptable. Never have I been denied a service, then charged for it. Because I considered using Yelp to document my experience, I was accused of attempted EXTORTION by Dr Willey and her office manager. That was the final insult. I can afford to lose $150, but it's the feeling of being taken advantage of that leads me to write this post so potential clients can BE(A)WARE.

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7 years ago

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3 years ago

Very rude customer service. Would recommend going elsewhere. Front desk very disorganized.

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3 years ago

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6 years ago

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5 years ago

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9 years ago

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11 years ago

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12 years ago

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Andrea W.

Thank you to all of our friends on Yelp for all of your kind words!

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12 years ago

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7 years ago

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10 years ago

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9 years ago

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9 years ago

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8 years ago

Everyone is so friendly and welcoming. Dr Willey des excellent Botox injunctions. She is painless and very conservative. Love her!

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10 years ago

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9 years ago

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7 years ago

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11 years ago

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7 years ago

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12 years ago

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12 years ago

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11 years ago

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11 years ago

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12 years ago

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11 years ago

I wish I found Dr. Willey years ago. She's an excellent dermatologist and I would recommend her to anyone.

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11 years ago

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7 years ago

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10 years ago

The doctor is professional and clean,I like her.n I am very satisfied with the Botox injection.

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7 years ago

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11 years ago

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7 years ago

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Page 1 of 2

Ask the Community - Andrea Willey, MD

Review Highlights - Andrea Willey, MD

“Dr Willey is perhaps one of the most caring and professional Dr's I have had the pleasure of meeting.”

Mentioned in 42 reviews

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John A. Kasch, MD - Go to the right to see one of the most fabulous doctors you will ever meet!

John A. Kasch, MD

4.9(90 reviews)
3.1 mi•Midtown, East Sacramento

Amazing!! I will need to have multiple treatments for my particular problem, but Dr. Kasch has made…read moremore progress in one session than three other dermatologists have made in twelve combined. To be honest, I was a little apprehensive walking up to the door. Looks more like someone's residence than a business, but it's downtown, so I suppose that's kind of normal. My fears were quickly alleviated as I walked inside and it looked like a quaint little doctor's office. Was immediately roomed and seen by the physician more quickly than I can recall being seen by anyone, despite him apologizing for his tardiness. Dr. Kasch appears to be very kind and genuinely cares about his patients and their outcomes. Explained everything he was doing, why he was doing it and the reasons that previous treatments have failed. Price for service was extremely reasonable. I'm not able to use my insurance, but I honestly don't care. I've been dealing with this issue and multiple failed attempts for about 6 years now, so results are the only thing that really matter and he is making that happen. On top of all that, he sent me a text to check on me the next day (a Saturday mind you) to make sure that things were progressing as expected. Where have you been all my life? What phenomenal service!! I can 't say enough wonderful things about Dr. Kasch! The world we know would be a very different place if all physicians functioned at this level!!

Dr. Kasch is truly one of the best doctors I've been to, not to mention dermatologists. I went to…read morehim after seeing all the great reviews and they didn't lie! He is very thorough and accomodating in terms of availability and follow-up. I am very happy with my results and I truly recommend him whatever your skincare needs are. Thank you so mink Dr.Kasch and staff from a very happy patient!

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John A. Kasch, MD - Exam room

Exam room

John A. Kasch, MD - The whitest room you'll ever sit in.

The whitest room you'll ever sit in.

John A. Kasch, MD - Free samples !!

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Free samples !!

University Skin Institute - Free IPL with Purchase of 1 Fraxel valid till Dec/27/24

University Skin Institute

4.4(31 reviews)
0.7 mi•Campus Commons, Sacramento State

I went to Dr. Hashemi last week for a skin cancer check. I had been referred to her by my wife who…read morehad explained the Doctor was very thorough and had an over the top bedside manner. Not only did I find the above opinion to be true, but her front office staff and Nurse Practitioner were helpful and kind. My exam went well with any pre-cancer area treated. While I elected no products at this time, my wife had and has been more than satisfied. I highly recommend this physician and her staff.

This practice is not so good. Unfortunately even though Dr. Heshemi's work is very good. The…read morefront desk receptionist SARAH is not professional and likes to hang-up the phone on people whilst trying to rectify a billing issue from over a year ago. I asked to speak to the Dr. because this billing mistake has been going on for more than a year and it is not being handled. I am now speaking with Jennifer who assured me that this problem would be resolved. I had already paid $200 for a skin tag removal service which was told to me through their chat that that is the full payment. Now for some reason there is an unknown $82 dollar bill that keeps being sent to me in error. Again, this office is extremely disorganized as I have had problems with their staff since the first visit. Dr. Heshemi, if you are reading this please get this office organized and I am sorry to say that SARAH does not follow-up on billing issues and likes to hang-up the phone on paying clients. I cannot recommend this practice based on my experience. Hopefully Jennifer at the front desk will resolve this erroneous billing issue. Sarah I am sorry to say, but hanging up the phone on paying clients does not resolve problems it makes it much, much worse. This bad review is your fault Sarah and shame on you for acting completely unprofessional and unwise while I have been dealing with this terrible billing error that is not my fault but the fault of the office's poor organization!!!! UPDATE: THE OFFICE JUST TRIED TO GET ME TO CHANGE MY REVIEW SO NOW I WILL BUMP THE RATING DOWN TO A 1-STAR BECAUSE THAT JUST PISSSED ME OFF EVEN FURTHER. HOW DARE YOU!!!!!!!!!!!

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University Skin Institute - 20 Units free BOTOX with purchase of 2 fillers valid till end of the year 2024.

20 Units free BOTOX with purchase of 2 fillers valid till end of the year 2024.

University Skin Institute - Wellness Day at University Skin Institute
Join us on Friday, August 21 from 10 AM-2 PM for exclusive skincare offers.

Wellness Day at University Skin Institute Join us on Friday, August 21 from 10 AM-2 PM for exclusive skincare offers.

University Skin Institute - $80 off BOTOX for New Patients. valid till December 27 2024

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$80 off BOTOX for New Patients. valid till December 27 2024

Laser & Skin Surgery Center of Northern California - Tinted SP...EltaMD UV Elements Great product

Laser & Skin Surgery Center of Northern California

3.4(180 reviews)
2.4 mi•East Sacramento
•$$$

I always had a good experience with laser treatments I had on my face to remove some veins and some…read moreother minor stuff like removing a couple moles with laser, and then I decided to do hair removal... Did my legs a couple times but that hurt too much and then did some on my face... That is a no-no ever since I went there and had that done the hair on face doesn't stop coming in... They shaved the blonde which I told them not to because remember the laser only takes care of the dark hairs and after 10 years, still going to electrolysis to try to get rid of all that blond hair growth they started... Should've stuck to electrolysis... But like I said, the staff was good back then... never any problems with them especially with a nurse Becky, but she retired. The only reason I'm writing this is because I want to warn people not to get the laser hair removal on their face. My electrolysis now said that should never be done.

Brief, condescending initial consultation. Charged $200 for 15-minute, hurried conversation, after…read moreMD was late for appointment. Pushed costly treatments without adequate explanation. Medical assistants were not patient-friendly. Everything felt rushed.

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Laser & Skin Surgery Center of Northern California - Maia... Thank you for being so much fun and helpful!

Maia... Thank you for being so much fun and helpful!

Laser & Skin Surgery Center of Northern California - Alison Kang, MD. Board Certified Dermatologist

Alison Kang, MD. Board Certified Dermatologist

Laser & Skin Surgery Center of Northern California - L to R: Rebecca Sprague, NP-C., Susan Silva, M.D., Suzanne Kilmer, M.D., Vera Chotzen, M.D., Marla McClaren, M.D., Anne Zhuang, M.D.

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L to R: Rebecca Sprague, NP-C., Susan Silva, M.D., Suzanne Kilmer, M.D., Vera Chotzen, M.D., Marla McClaren, M.D., Anne Zhuang, M.D.

Clear Day Acne Clinic - We see clients from all over the greater Sacramento area including Davis, Elk Grove, Roseville, Rocklin, and El Dorado Hills.

Clear Day Acne Clinic

4.8(61 reviews)
7.8 mi•The Pocket-Greenhaven
•$$

This clinic has been great at managing my acne as I go back and forth from college afar to…read moreSacramento. My specialist is Remi, though I've had some sessions with Janice and it's safe to say that they are fantastic at what they do. The clinic environment couldn't be more comfortable for clients and the procedures they do are not only healing for the skin, but also super therapeutic as well. I always leave the clinic knowing exactly what to do for my skin to look better in the next few weeks before returning every time. I would absolutely recommend.

I've been a member since March (almost 5 months now) and my specialist, Alyx, is awesome! She is…read moresuper helpful in answering all my questions and I love how I can personally send an email to Alyx for any concerns. Alyx is very knowledgeable and friendly! I like how Clear Day does their research for each product and works as a team to provide the best service. My skin has never looked better and I am surprised at the length of time for my results. I do want to emphasize that everyone's skin reacts differently to each product. I do want to emphasize that it will feel costly coming in every two weeks at the start of your treatment but investing in your skin is very rewarding when you see results. Don't expect to finish a product if there are changes to your regimen. You have to be open to trial and error. I honestly would rather have someone choose products than myself. I have been researching the latest trends and been on a strict ingredient list and wasn't all satisfied. I do wish I can get samples instead of buying products but then I understand you won't know results until you try it for a period of time. After lots of trials of different products, I think I finally have a good routine so I'm crossing my fingers! Honestly, I wish I found Clear Day years ago as I am in my late 20s and have dealt with acne since elementary school. I also have allergies and lots of oils break me out so most of their products work well for me. Except I did have to stop on of their provided sunscreens for dry skin because I am allergic to Macadamia. I had great success with dermatologists but then my insurance changes or money becomes an issue. If you've been to a dermatologist they always prescribe the usual: birth control, tretinoin, and spironolactone and I was tired of relying on medication. Never took Accutane, but I have tried other known brands to help with acne. I recommend this clinic to anyone tired of buying too many products and can't seem to find a consistent regimen! I chose this clinic because I love how they are ingredient oriented, they show their prices on their website, and have actual results which are very rare to see!

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Clear Day Acne Clinic
Clear Day Acne Clinic - His goal was to get clear over the summer - and he did!

His goal was to get clear over the summer - and he did!

Clear Day Acne Clinic - When fair skin gets irritated, it turns red. Her skin care routine is effective, yet gentle enough to allow her natural skin tone to shine.

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When fair skin gets irritated, it turns red. Her skin care routine is effective, yet gentle enough to allow her natural skin tone to shine.

Destination Aesthetics Medical Spa - Sacramento - Thank you, Amari...appreciate you!

Destination Aesthetics Medical Spa - Sacramento

4.5(445 reviews)
0.8 mi•Campus Commons, Sacramento State, East Sacramento
•$$$

As a man, I had to get in touch with my feminine side just to write this review--but it's well…read moredeserved. Destination Aesthetics has been helping me stay looking younger for over a year now. What initially felt like an insecure, over-the-top male indulgence has become a simple quarterly routine, made comfortable and easy by Veronica. Even though I only see her every three months for Botox touch-ups, she always remembers me and treats me like a valued client. Every visit, she is diligent, precise, and takes the time to make sure everything is done correctly. It never feels like she's just trying to rush through another appointment or get me in and out the door. On top of her professionalism and attention to detail, Veronica is genuinely friendly, personable, and makes the entire experience comfortable. And for those who are nervous about needles, don't worry--she'll hand you a stress ball and use a little fan that somehow makes the whole experience feel a lot less dramatic. If you're considering Botox and want someone who truly cares about her clients and takes pride in her work, I highly recommend Veronica and Destination Aesthetics.

Very long overdue, but I love Andrea. She's the first person I book with as soon as I think of…read morewanting new injections or touch ups. I love how she pays attention to detail and thoroughly answers all my questions/concerns. I recommend her to all my friends too!

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Destination Aesthetics Medical Spa - Sacramento - Sacramento Nurse Practitioner & Injector Lead, Bri

Sacramento Nurse Practitioner & Injector Lead, Bri

Destination Aesthetics Medical Spa - Sacramento
Destination Aesthetics Medical Spa - Sacramento

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Emil A Tanghetti, MD

Emil A Tanghetti, MD

3.3(117 reviews)
1.4 mi•East Sacramento

I have had such the journey with my acne! I began to see the Physician Assistant, Mike, to help…read morefind a treatment that would work best for me. It has been almost a full year since I started my skin journey. Mike recommended me to take an antibiotic, along with medicated topical creams. The first couple months, I saw little change... it wasn't until about 6 months where I really began to notice a difference! I am so happy with how much my skin has cleared up. If you're struggling with acne, you just need to hold on tight and be patient with results! Mike has great bedside manners and is super knowledgeable about skin! I am so happy he was able to cure my face! Thank you Mike!! The only reason why I am giving 4/5 stars in my review today is because I do not like how the pharmacy they require I get my medication from is not local or my primary pharmacy. It is a little inconvenient when sometimes I runout of my medication, and have to wait for it due to it taking longer to arrive in the mail. Or, sometimes the pharmacy forgets send me my refills. But I guess that would be another yelp review directly towards that pharmacy company, but until then--I hope that this doctor's office can use my dearest Walgreens in the! I am very happy with my experience here. I would recommend to any of my friends or fellow yelpers.

All staff are great. Dr ran on time, was thorough, efficient, and provided treatment options.read more

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Emil A Tanghetti, MD
Emil A Tanghetti, MD
Emil A Tanghetti, MD

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Dermatology Consultants - Awards

Dermatology Consultants

3.4(33 reviews)
0.4 mi

Had a great experience on my first visit to Dr. Town's office. Staff was great and Dr. Town was so…read morenice and hoping that we will have results soon Whatever is causing my Itchy Rash. Thank You so much.

I felt incredibly disrespected, experienced delayed care, and was definitely rushed for my very…read morefirst appointment. I presented for my initial intake, after verifying that my insurance was accepted via phone months in advance upon scheduling the appointment, adding my insurance information into the intake form, and verifying my insurance the day before my appointment, via online check in. When I presented for my appointment, I brought my very same insurance card and was immediately told that they were unable to verify if my insurance was active with the system that they use. The receptionist was incredibly unprofessional, told me that I could lose my appointment due to issues verifying my insurance on their end, dismissed me to sit and wait, then proceeded to loudly announce my insurance and personal information to a silent waiting room while she was on the phone with the insurance. She was unsuccessful at reaching them, proceeded to be unprofessional and told me that it was my responsibility to call my insurance because she was unable to verify if it was active. All while she was loudly whispering about the situation to her coworker, as I sat 5 ft away. That is frankly not my job, nor do I feel like I should be at risk for losing my appointment that I took sick leave for, came prepared for, and scheduled months in advance because they are unable to do their job or even call to verify the information a day in advance. This could have been very easily prevented. It is the patient's responsibility to present with an active insurance card and not expect to have to wait 30 to 40 minutes, that they may not have to spare, with the risk of their appointment being cancelled or their care being delayed. I then waited while a supervisor was able to verify that my insurance was in fact active. Apparently that is not something that could have been done months to weeks to even days before my appointment. The person checking me out blamed my insurance and took no accountability, when I asked what I could have done differently to prevent this from happening. I was told "It's just your insurance." I received no apology for the unprofessional treatment or the 30-40 minute wait. After having to wait that long, just to be seen by a dermatologist, I was met with very rushed care. I felt like I had to very quickly run through each of my concerns, for an appointment that lasted maybe 15-20 minutes. I did not feel like the dermatologist read anything about the history I provided. I also had to ask her about one of my main reasons for making an appointment in the first place, as she rushed to conclude the appointment, as if I had not presented the same reasons for making the appointment to the medical assistant that checked me in. This was an incredibly unprofessional experience and I have very little faith in the validity of the information I was given or the care that I paid for, because of how rushed it was. Not a great feeling to have, as a patient seeking routine care.

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Andrea Willey, MD - dermatology - Updated October 2026

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