I know convenience stores notoriously have the most seemly brain-dead employees out of any other business out there, but this place seems to especially have the most "dead inside" looking employees I've ever seen. I'm not exaggerating when I say that it straight up looks like someone went to their local cemetery, dug up the bodies of some freshly dead teenagers, put them in a Walgreens uniform, and stuck them behind the cash register. Normally I wouldn't care if even a trained dog was ringing me up behind the cash register, as long as they're able to scan my stuff in a timely manner, but there have been numerous times I've had to ask for someone to ring me up when they're just 5 feet away from the register, checking their phone and totally ignore the fact that I've been awkwardly standing here for the last 60 seconds, or when I've had to shout into the back office area because a line of people has accumulated over the last 5 minutes and no one is here to check us out.
Now just to be clear I don't think the employee's attitude is an employee problem, because- when you go into a business and every single employee you encounter seems miserable, very rarely is it just an "attitude" problem. The vast majority of the time it's because there's some aspect of the job that's sucking the life out of those people- wether it be being overworked, underpaid, not getting paid overtime but still being forced to work it, etc. So let me reiterate that getting rid of employees will not solve this problem, because I guarantee that until the underlying problem is fixed, every single person you guys end up hiring will just turn into one of these depressed zombies after a week or two has passed. Communicate with your employees, ask them what could help make them happier here, and create an environment where people don't look like they want to crawl back into the grave every time they show up for work! read more