This is the angriest, most consumer-unfriendly pharmacy that I have experienced across multiple states. My family and I recently moved here and have never had such hostile treatment from most everyone behind the counter. The bulk of the reviews echoes this same sentiment and I wonder why CVS doesn't address this very obvious problem of customer care and beyond that, the bottom line of treating repeat customers with such disdain. This pharmacy is inside Target and while waiting for an Rx to fill I asked the cashier where an item would be located and she screamed at me that she doesn't work for Target and I said, "but this IS target and isn't that something that you would be familiar with?" (peroxide) and she snarled at me and looked away. Today I received a phone call with no caller ID and when I answered the gal asked me for my birthday for a prescription and I said for what prescription and she said she cannot tell me for security reasons. I said I also didn't want to tell her my birthdate for security reasons as I didn't know if she was actually CVS since there was no caller id. She got very huffy and said, "Fine, if you don't want to talk to me, fine. Goodbye." In this day and age of phishing and fraud, what gives?? She could have been more understanding of id security, both ways. Very unhappy with this CVS and don't understand why there is so much hostility from the pharmacy. If the pharmacy dislikes the customers to this extent why work with people? read more

So far, so good. Our medical system has closed their in-clinic pharmacy for reasons we are unaware. We had been customers for almost 20 years, Top notch service, right at the doctors offices. The only issue for some was that they were only open "office hours" so, no nights, no weekends. For retirees like us, not a problem, but for refills when not already in the office, I assume difficult for many. Because our insurance covers RX through CVS Caremark, the easiest transfer for us was to this location, right in Boulder near a location we are frequently. Inside the Target with ample hours and ample parking. For Boulder, that's a real plus. The transfer of existing Rx went smoothly for me, not as so for my husband who did not start the process as early in the notification period. I needed a refill today and it went flawlessly. I called it in this morning as the transfer Rx not yet set up by me. I have now set this up with the online option to order refills after I made my purchase today. There was no line, though I had been told it was ready, it was not yet in the alpha organized boxes but it only took a couple minutes for that to happen. It is unfortunate that though our retirement benefits employer/insurer had stated that the new system would save us money it actually cost us a few dollars more. We ae very disappointed, but not the fault of this retail option. In the past we have received immunizations here when out medical office was backed up. It was fast, efficient, courteous , professional. We will continue to use this CVS. read more

Do you want to NOT have your script filled when promised Do you want an attitude of "I don't care" Do you want to wait in line forever Than this is the pharmacy for you!!!!!! read more

Hot mess. Understaffed. Waiting for 90 minutes (so far) for an Rx that was ready three hours ago. The cashier told me if I don't like it, they're hiring. I called customer service 1 (800) 746-7287. I was told that I should just keep waiting. This is why people use Amazon pharmacy. read more

Fast and super friendly services! Out the door with my script in twenty minutes. I needed to get my prescription transferred from CVS location in Florida so was concerned about how long it would take. Walked right up to the counter and fifteen later walked out the door with script record time! read more

The worst pharmacy I have ever been to, nationwide. After waiting for 30 minutes or more, they manage to mess something up with your prescription and you either have to come back another day or wait another half hour. Also horribly understaffed and they never answer the phones. I truly don't understand how they manage to deliver a terrible experience every single time. read more

Never goes well. Always a long line to get prescription. Then, my medication is always on hold so I have to speak with a pharmacist. Then I'm told that the meds will be ready in an hour. The system is broken and CVSTarget refuses to fix it read more

absolutely the worst pharmacy i have been to in my 56 yrs. Nothing is on time ever. Crowded. Service is terrible

Could they be any worse? Incapable of filing prescriptions in any sort of timely manner, I am now four days past needing my prescription, they're seemingly incapable of filling any prescriptions and keep telling me to come back later. What got me to leave a review finally was the combination of the chronic lack of ability to fulfill orders, plus they canceled my vaccination appointment without telling me, made me wait a considerable amount of time before anyone would acknowledge my existence, and when they finally deigned to speak to me they said they simply canceled my appointment and I should go elsewhere. I had received two confirmation texts before my appointment, the second of which I received while waiting for them to acknowledge me. I was able to get a vaccine appointment at another pharmacy almost immediately, but they were unable to give me the flu vaccine because CVS still processed my appointment as if they performed the vaccines, CVS refuses to answer their phone and I was not able to get this resolved. I am extremely disappointed in my experience with CVS, I am really flabbergasted at how badly they perform and how well they shirk their duties read more

Terribly slow, terrible customer service, poorly very very poorly run - would avoid this pharmacy if at all possible

If I could give 0 stars I would. By far the worst pharmacy I have ever been to. I get that they are probably understaffed with so many orders to fulfill but they are NEVER ready on time and for my prescription to not be ready 3 hours after estimated time and only then getting filled when I finally get to the desk after waiting in such a long line for 20 minutes just to be told to go to the back of the line and when I get back up there it'll be ready. SO SO SO RIDICULOUS! I have been just sucking it up month after month with this place but this is the last time. read more

Quite literally the very worst pharmacy imaginable. You won't get your prescriptions on time. When they're late they won't care. Going on vacation and need it before you go? Ain't gonna happen. It's the only CVS in town so I'm stuck but might move to one outside of town because it's so bad. Shame on you CVS. read more

Poor service. Pharmacist did not have time to answer a question about the meds. He said I have a line here so call if you have questions. However, they do not answer the phone. I was on hold with them for an hour before I hung up. read more

CVS Pharmacy - Wait time - Pharmacy Near Me - Boulder, Colorado

Terrible! Long lines, woefully understaffed, unfriendly workers, and super slow to fill prescriptions, if they fill them at all. Don't bother trying to reach them by phone either. They never answer. Definitely avoid this place! read more

This is a total nightmare!! I have been trying to reach them for days. All I do is go in circles regarding the COVID 19 updates when I am trying to give them my updated insurance information. If I could give them -10 stars I would. I was using King Soopers and I thought it would be easier to use these guys because I have a SCRIPT subscription and they deliver within two hours, and KS doesn't deliver until the next day. I asked my doctor to cancel my prescriptions and send them BACK to KS and I'll just pick them up there. read more

Maddening. Long lines and my prescriptions are never ready. They don't even try to fill them until you show up in person, wait forever and then they say it'll be an hour. Every. Damn. Time. read more

Waited for over an hour and still nobody bothered to pick up the phone and take my call. Worst service at any pharmacy in Boulder, save your time and go somewhere else. read more

These other reviews underscore just how abysmal the service is at this pharmacy. I've been a lifelong CVS customer but these Target locations are just awful. I'm moving to Walgreens. read more

I've been using CVS for 10 years all over the country for all my prescriptions, and this is by far the worst one. Avoid if at all possible. Understaffed, long lines, rude, completely unhelpful, guaranteed to give you wrong information and completely mess up your online profile to the point your prescriptions don't show up and you cannot request refills online. read more

This pharmacy is perpetually understaffed recently. The employees work hard but when you only have two people working like tonight and one has to work the line then the service and customer experience will suffer. The long wait times and long time to get a prescription filled has been my experience for the last month or so (I have had to go weekly do a chronicle sick relative). read more

The pharmacist, Aaron has gone out of his way to serve me. He knows my medications and the common interactions. Always willing to help!

Horrible pharmacy. They never answer their phone lines, so I always go in person to check the status of my prescriptions. However, when I go in person I am always met with someone who's rude and short with me. They have never once been helpful and have been the reason i'm almost always late on my med refills. I always try to be kind to them because I understand that they are understaffed, but no matter how nice I try to be they are ALWAYS rude. Avoid this place at all costs! read more

This pharmacy is the absolute worst. It's NOT the employees. The demand on this pharmacy has ruined it's ability to provide any good service. I have called and waited 3x now over 30 minutes each time on the phone on forever hold. No matter when you call....early AM or late in the day it's "no" service. Also, if you physically go to the pharmacy there is ALWAYS a long line and long wait. I feel basically CVS does not respect you time. They should either expand this pharmacy or stop taking on new customers. read more

This CVS in target in Boulder is the WORST EVER!! I had to go back 4 times my pain meds script was never ready. The young girl helping me had a terrible attitude and not at all helpful or caring! Don't go to this pharmacy!! read more

I just visited to pick up some meds with my girlfriend and received a lot of attitude from the young blond girl. I got many dirty looks from her after I made a personal comment about her wearing a top golf shirt. Super unprofessional and she needs an attitude check, and maybe someone to teach her how to dress for work. The man working was super helpful and nice. read more

I would give ZERO stars if I could! Made an appt for my son to get his flu shot. No staff to give it!! No apologizes, no attempt to let us know there was no one to give it. Avoid this location like the plague!! They're horrible. read more

Pitiful. A business that doesn't answer phone calls ever, routinely has lines twelve people deep and is perpetually understaffed. CVS, try what McDonald's and other have done, increase pay with the $322 billion in revenue you earned last year. With Pharmaca/Medley gone this is a duopoly (with Walgreens, who is also pathetic at the moment) more than ever and deserves a hard look by antitrust regulators. read more

I wish there was a rating worse than 'not good' because they are horrible. You wait in line for 30 minutes to find out your prescription is not ready even though it has been there for more than a week and you are scheduled to start the medication. Then you are told it will be ready in 30 minutes and you go back 5 hours later and stand in line for 45 minutes before you are told the prescription is not ready. I wanted to stay with them because they were good before COVID but I am worried that they are not careful because they are so behind. Once I was in line behind a person who called, waited for someone to answer, left home, still waiting, got in line, still waiting and had been waiting 2.5 hours for someone to answer the phone before she got to the counter. No one ever answered the phone. read more

I can hardly describe how bad this pharmacy is. They ignore the phone. Promise a prescription in the AM...get there after 3 pm ... they say ..just working on it...20 minutes ...go back...it will be ANOTHER 25 minutes! Wait on hold for 20 minutes 4x ...as they ignore the phone. If you don't have enough people..they had 4 working, put a message on the phone. I've had problems with every single prescription. I told them I had a coupon for one yesterday..they said it's free...of course I get there & it's $42...have to wait while they do the coupon I told them I'd need yesterday. FRUSTRATING! read more

prescriptions are never never ever on time and staff is rude/non helpful, I have been waiting on hold for an hour with a very urgent question and according to some of the other reviews they simply don't answer their phone which extremely frustrating and left me feeling helpless, last thing you want to deal with when you're extremely sick is an incompetent pharmacy that can't even pick up the phone, would give 0 stars if I could read more

What a joke pharmacy! The reviews people left for this pharmacy are 100% accurate! Go someplace else. Husband currently IN surgery. His surgeon wrote a prescription for several meds and told me to get them filled while he's in surgery. Tech at counter said pharmacist had to call surgeon to talk to him. Ummm....scripts were clearly TYPED out and I explained his surgeon is IN surgery. They said they couldn't guarantee they'll be ready in time!!! Hahahaaaa...:WHAT!??? Go someplace else. This place is a waste of time and the pharmacist clearly needs some continuing education courses. read more

Extremely pleased with the entire staff of this pharmacy, located within the busy Boulder Target. Formerly known as Target Pharmacy. Outstanding customer service, throughout the staff. John the Pharmacist is so knowledgeable and friendly. Counter staff & assistants (especially Dan and Michael) are superb. On-site parking plentiful. Flu shots available too. This group is outstanding, despite heavy workload. read more

I dont like to leave bad reviews but this pharmacy has caused me sooo much stress. Worst pharmacy Ive ever had to deal with. I called them about something urgent and managed to make it to the store before they answered and they didnt even seem to care or know they had a call waiting. Prescriptions are a huge part of people lives and are super important, a little compassion and sensitivity would be nice from the people handling them. read more

I literally downloaded Yelp just to write this review. Had a prescription called in at 1 p.m., I call at 3:30 and they tell me both are ready. I go in at 6 for them to tell me i have to wait an hour for one. I wait the hour just for them to tell me they forgot to check the shelves and they don't have it. So unprofessional it is beyond belief. Avoid at all costs, trust me. read more

I wish I could give this pharmacy 0 stars. Constantly gets the prescription wrong and horrific customer service. Forget trying to call them, been on the phone all day trying to transfer my prescription and they are yet to pick up. It's like my own prescription is being held hostage. What a joke of a facility. Save yourself the time and stress and go to Walgreens or quite frankly anywhere else. CVS should really review this location as it is quite frankly a disgrace to the whole brand. The pharmacists are unbelievably rude as well, when you finally ARE able to get in contact with them. read more

Wow.. I should have listened to these reviews. I tried filling my prescription for THREE WEEKS. Every time I went in (when it was scheduled to be ready), I waited 20+ minutes to be told it would be ready next week. When I called to confirm that my medication would indeed be ready this week, I was told there was no way they could know until it did or didn't show up in the shipment. I was without my medication for two weeks before I couldn't take it any more. I had my doctor void that prescription and send a new one to king soopers. It was ready right away. The only reason I'm giving two stars is because the two pharmacists I talked to were nice and seemed to be trying their best.. this place is just a mess read more

This pharmacy is a disgrace. They filed a prescription with the wrong insurance despite being given the new information and overcharged my adult autistic son almost $200.00. They then refused to rerun the insurance as we were past 15 days since the transaction when we realized what they had done. The new insurance company confirmed that any claim could be rerun up to 90 days after the transaction. The insurer it was wrongly applied to is even owned by CVS - Caremark. That's a funny name for a company with pharmacists like Kayla at Target Boulder for whom taking advantage of a young autistic adult is no big deal. Uncaring and uninterested. Never go there or Target is my advice read more