ive been using this pharmacy for almost 2 years now & every single time they some how f*ck up my prescriptions. even when my dr calls them in they cant seem to figure out hoe to fill ALL of them within 24hours. and also when i call them in over the phone whether i type in the script code or talk to a person they still manage to miss 1-3 of my vital prescriptions. also when i go in person & pick up & tell them im missing some medicines they are very short & rude & do not apologize for their inconvenience. i AM going to switch to a different pharmacy. & the head pharmacist is a very strange guy & doesnt seem to help. read more

Thanks to Heather and the the other woman In the photo Dept ( sorry ) forgot her name!!! You guys were really sweet n helpful today with my print :) thanks for being genuine in such a crazy world! read more

I don't like leaving bad reviews but my experience here sucked bad enough to still be salty about it 4 months later. I absolutely love Walgreens and I have a few locations around LA that I regularly go to to print photos. I understand that, from time to time, there will be issues with the machines or maybe my order was overlooked. It happens and I don't mind patiently waiting for it to be sorted out. But this Walgreens just really was a terrible experience. I submitted a photo order around 2am on Christmas Day with expected finish time of ~4am - perfect, because I was expected to be there around 8am before heading to my parents'. I get there later that morning. There is a line with 2 people waiting to check out, one lady at the register and maybe three more associates on floor. It's well-staffed for the small number of customers there. I wait at the photo desk for someone to head over because I realize that the cashier noticed I needed assistance. 10 minutes later, I go ask her if somene can help me because nobody was coming. No biggie. She calls someone. The guy comes out of the back room and ignores me for a minute before asking my name. He looks and tells me they dont have my order. Okay, well now what? He says I can resubmit through my phone and they'll have it in a few minutes. I do this three times before he bothers checking to make sure the printer is on. Spoiler alert: it's not. Still not a big deal, but I've been here for 20 minutes and kinda wanna get over to my parents' to start Christmas morning. He messes around with it and says oh theres something wrong with it, leaves and doesn't come back... Haha, okay, well what the hell. I wait because I assume he's coming back someday. 20 minutes later (not exaggerating) I ask some guy in an aisle for help because the photo guy just went MIA and I don't know what I'm supposed to do. He gets the photo guy who comes out, tries to work the printer again, and then starts doing randm shit around the back area. I ask if it's going to print my photos because he literally hasn't told me anything, he is bothered and says he doesn't know and that they probably have to call support. He obv doesn't want to call but murmers about going to the back for something and doesn't return. 10 minutes later, he's still back there, there's employees walking by pretending like I dont exist, and the woman at the front is annoyed when I ask her to get the guy for me to see wtf is going on. In the entire time I was there he did not once tell me straight up what was happening. I didn't know if my pictures would print, I didn't know if he was calling for help, I didn't know if I was supposed to be waiting for him. No idea. So she gets him and he comes out and looks at me as if he doesn't know why I'm there. So I ask him, still politely, if they will be done or if it will be working soon because I had been there almost an hour and really needed to go. All he said, no joke, was "uh, I don't know. Why don't you just try back later I guess". Like. Okay. Dude. If you dont have intentions of fixing thr printer right now or trying to figure out this problem for your customer, at least do me the kindness of telling me in one of the three times you knew I was waiting so I'm not standing there like a moron for an hour waiting for you to emerge from your secret lair. I needed these pictures for a gift I was trying to get together before heading to my parents' and, had I known they weren't going to do anything to attempt to solve the problem, I would have gladly gone to another Walgreens while I still had time. I didn't go back and happily got them filled without issue at Northridge the next day. read more

I stop here every now and then. I don't usually shop at drug stores for anything except prescriptions since the prices are never good. This is one of those stores where if I stop there, it's just for something like a bag of chips, which is what I wanted today. Do I need chips? No. But I treat myself once in a while. Anyway - there was one person in front of me making a large purchase. The transaction was complete, but then she suddenly had many questions about the points issued from the Walgreens rewards card. Lots of back and forth. Then the cashier offered to redo the transaction so the lady could get her lousy $2 in points. This is the point where either 1) the cashier should have called for assistance, or 2) another clerk on the floor (and there were many) should have stepped over to ring me out. I waited and waited but the lady in front of me kept going on about the $2, so I ended up putting the bag back and leaving. I'm sure they're not crying over not getting my $1.69, but seriously - why can't these stores ever train their staff to call for assistance when dealing with a customer issue and others are waiting? read more

Love this pharmacy! Walgreens store has friendly cashiers. The only reason I don't give it 5 stars is because it's too pricey considering Target is down the street for 1/2 the price. read more

A typical walgreens. their hours can be better but it's just fine! They have a FedEx drop off which is very helpful.

I have been going to this Walgreens for a few yrs . I love all the people that work there . They are friendly , courteous , and extremely helpful. read more

Usually when my husband I shop here it's 5 star service. Employees are pretty nice and helpful. However today I believe one of the managers was helping us check out. Prior to me walking up to the check stand I saw her eyeing items in my hands as if I was going to steal. Thats not comfortable shopping in the establishment. Then once we walk up to the checkstand...there is no hello, just staring me down and looking at my arm tattoo. Seem to be judging us. Didn't say one word to my husband or myself just kept staring. Maybe she was having a bad day? Even if so...take a breather outside and come back with a better attitude. I wanted to kill her with kindness however I was just in disbelief at the horrible customer service we received, I couldn't utter any words. read more

DO NOT use the pharmacy at this Walgreens location. I used the auto-refill prescription option online on my Walgreens account. I received an email that my prescription was ready. When I went into this location for my medication, the pharmacist told me that, and I quote: I wasn't allowed to refill my prescription because I had moved and my doctor would not authorize the refill. I was told that I would "need to get a new doctor because I had just moved out of state." This is one of the most ridiculous things I have ever heard. There were a lot of people in line at the pharmacy at the time and I'm almost positive that this person wanted me to leave just to handle other customers. I called my doctor, authorized my prescription (again), and picked it up. But I will never, ever go back here. The pharmacists are irresponsible and will not provide you with accurate information. read more

Pharmacists think they know better about your needs than the doctors writing the prescriptions. I understand that's actually a Walgreen's Corp directive, especially for pain pills, but never noticed at any others. Will go out of their way to fill with generics even there is a note that patient can't use the generic. Will blame the doctors office, the insurance company, the patient, anybody at all to explain their consistent mistakes. 2+ hour lunches for the pharmacy, too. Hey, drive through window to at least feel like they earned the one star! So I would have given 1 even if 0 was an option. That's something right? read more

Only one cashier at night. Line was super long. Called somebody to help in photo, after 5 min, nobody has come. It seems as if there is only one guy working by himself in here with no help. Get it together Walgreens. read more

The male pharmacist here is extremely rude. I will never ever go here again, not even to the store. I called ahead to see if they had my medication in stock. He wouldn't tell me over the phone so I went out of my way to go into the store. Turns out, they did not have it. He wasted my time, and I'm pretty sure if he was in my shoes he would be really upset too. Treat others the way you would want to be treated. I don't get why that is so hard in this day and age. Thanks a lot. read more

I have a chronic illness, so I know pharmacies/meds/"the system." I consider myself a patient person. I don't expect perfection. That said, this is hands down the worst pharmacy I have ever had the displeasure of frequenting. They are disorganized, unmotivated, and they blame everyone (insurance companies, doctors, etc) for their own ineptitude. They'll tell you they have no record of medications being called in, even when the doctor tells them "I called it in yesterday." They don't check their messages frequently. Messages from doctors will sit for days without attention. They rely on the patient, and busy doctor's offices, to remind them to follow through and problem solve. I receive no calls or texts telling me when my medications are ready to be picked up. I have to call them, and when I do, they sound surprised that I haven't been in to pick up my medications. "Oh they've been ready for a while..." Thank you, ma'am. I must remember to brush up on my psychic skills. I live close, and they have a drive-thru. Those conveniences have officially been eclipsed by cruddy service and ill-informed staff. read more

Walgreens is usually my favorite drugstore... Out of all the drugstores RiteAid, CVS, Sav-Ons and Walgreen; Walgreen would be the best but not at this location. I usually get the same thing at this Walgreens, print some digital photos and some snacks. I've been three times with no problem until the fourth time was so no fun. Like normal I went to the photo center and started selecting my photos from my usb. The technician decided that at 8:10 he wanted a break after working ten minutes so he retreated to the 'Employee Only' area. After getting the little 'its not a receipt but it's on receipt paper' I waited for the technician to return. The front cashier clerk noticed I and a friend was waiting and paged the technician on the intercom. He didn't come, we waited, even the manager walked by us without offering service. I asked her to page him again after getting irritated from him not realizing he was at work. She did, after a minute of so since his second page he comes out. He tells me I will have to come back in 25 minutes to pick up my pictures. It's digital I think to myself, what is he developing? Prior occassions at the Walgreens, not once did I have to leave my photos and come back. After explaining that I was not a newbie in getting photos from this particular Walgreens he then told me that he would have to put photo paper in the machine and it would be a wait. I told him I didn't mind; he started the printing without physical doing anything but using the computer on the machine to actually start the job. No actual paper input. He then decided it was a good time for another break. I notice that the computer screen had a popup on it that required his attention, but of course he was at his 'break'. I ask another cashier to page him, she came over and stated that I would have to return in 1 hour for photo pick-up. I once again explain to her, I wasn't new to printing photos. She immediatelt left and page him and he came out. I got my photos with people chopped out of photos and heads cut off. I would suggest going somewhere else for your digital service needs. The service is terrible, all the way upto the manager. The editing software in the photo center is worst than MS Paint; it's not even basic editing. You would probably have a better time laying on the carpet at CVS. read more

DON'T COME HERE! What kind of pharmacy doesnt accept blue cross/blue shield, one of the largest health care providers in the country?? That's losing at least 30% of customers. Absolutely ridiculous, I had to wait in the long line in order for them to tell me they don't accept it. Never coming here again. NEVER!! read more

My local drugstore...just down the street. Lots of cool weekly specials and discounts. Good customer service and relatively clean, well organized aisles typically make for nice visits. read more

The manager at the photo department was really rude to customers. It was a very unpleasant experience. The other people working in the department were much nicer. read more

I went there last night to ask about a brand of bar soap I wanted. One of the employees said he did not know if they carried it and directed me to the aisle. I found little soap and it was all behind a locked cabinet, as were the shaving supplies. This store must have a huge issue with shoplifters. For customers, it is just not user friendly. The lock and key business for soap or razors is just plain bizarre. The cough syrups and other medicines are at least 50% more expensive than Rite Aid. This store reminds me of the 99 Cent store about a mile away, but prices are like ten times as much. There are so many better stores than this near it that it is just funny that they have this business model. read more

Pharmacy errors charged my primary insurance company instead of going through workers compensation. When I realized this, they had already billed a couple months worth. I had specified that it would not be acceptable, so they kept doing it. Not sure how to fix this, when I spoke to a pharmacy representative he kept interrupting me and was clearly stressed out himself, I'm not happy with the added stress, and headache. Caution to anyone who gets their prescriptions filled and has two insurances, especially if one is the shameful workers comp. read more

Open till 11pm, clerks are chill, and the prices are good. They got everything for your cranky girlfriend, nasty infections, energy drink cravings, broken phone charger, your beach trip supply list, and more. read more

Overcharged on my bill, went back to get a my $$ returned to me & some of the rewards points I cashed ended up on a Walgreens card so straight back to them. What's the point in redeeming points if ur going to take it back?won't be going back for a while! read more

Lots of great weekly deals and in-store coupons. This one is neat and I never have to wait in line.

I'm surprised this Walgreens got such low rating. When I first walked in I was greeted by a gentleman on the cash register and then greeted by another employee further in the store who helped me find what I was looking for. I mainly buy over the counter items and have yet to experience the service at the pharmacy inside. read more

2015 YELP 100 CHALLENGE - 023/100 Came by the drive through to drop off and pick up my prescriptions. The gentleman at the window was very polite and efficient, he said they would be filled within an hour and a half. We had lunch and came back in an hour, and they were ready. Good experience! read more

I think the customer service and management of this Walgreens is excellent. Coupon friendly which is a plus!!!

This is about the pharmacy. If I could give them no stars I would. I came here to fill a prescription and they said it would take about 30 minutes which turned into an hour and a half. Then I called to refill and they said it would be ready in 1 hour. I waited 2 hours, show up and they said it's not ready. You'll need to wait 15 more minutes. They need to figure this out, especially for older people. read more

Spoke to someone to have prescription transferred from Rite Aid to this Walgreens as the Rite Aid no longer takes my insurance. The person was very nice as she checked to make sure they took my insurance, gave her all the information needed to have prescription transferred, she stated they would give me a call once the proscription was ready. 2 hrs later no call so I called to see if it was ready the person who answered told me that RiteAid still has them on hold. I went the extra step called rite aid and mentioned that the pharmacist is stating they still have them on hold the lady checked as there was a line on hold but mentioned it was a customer. I asked if they could call the Walgreens and transfer the prescription she took down all the information and said she would. 2 hours later still no call from Walgreens so I call again only to be told that they can't fill the prescription as they don't have it in stock and they suggest I go somewhere else. I get it that it might not be in stock but why do I have to call a few hours later to find this information out? Why wasn't I called the moment they knew they couldn't fill it so I could have it transferred to another pharmacy. So here I am sick and upset and Now I have to wait until tomorrow to get my stuff filled. read more

I came to pick up my photo prints ordered online. A lady who help me at the photo center was very nice and friendly. One of the enlargement didn't come out nice (blurry) so she informed me about it and did not charge me for it. On the same night around 11pm, I place an online order and expected to pick up next day after 9am. Few minute later, I got confirmation saying my prints are ready! So fast! I went over there and it was different lady working but she was very nice too. I would highly recommend this place! read more

I switched all my prescriptions from CVS to Walgreen's. CVS has lines that are too long and sometimes you get lost in the shuffle. On the other hand, I have had wonderful experiences with Walgreen's Pharmacy. They are always on top of things and have your prescriptions ready when you need them. The Pharmacists and Assistants are friendly and very helpful. I would definitely recommend Walgreen's Pharmacy. read more

Friendly staff. Customer service is great. The pharmacies staff are outstanding. They know what they are doing. The neatness of each item is top shape. They have a certain type of variety of chips that are organic and healthy. From over the counter medicine to food,they are one of the best. read more

Pharmacy Review: tonight Lee was extremely helpful, patient and kind with my prescription order. It was my first time at this pharmacy, and new insurance and I didn't have my prescription card, but he was more than will to call Aetna and get everything resolved in a quick manner. Thank you Lee! I truly appreciate it read more

I advise everyone to please BOYCOTT this store at all costs if you believe that workplace harassment, workplace bullying, and workplace retaliation is wrong. Why? Because I'm absolutely horrified at all the lies and corruption that goes on with Walgreens. I think it's only fair for me to reveal the truth about what goes on behind-the-scenes in this store. If you were dissatisfied with your experience at this store, then PLEASE FILL OUT THE CUSTOMER SURVEY that's on your receipt within 72 hours. That's the best way to raise a corporate red flag because THIS LOCATION NEEDS A SERIOUS INVESTIGATION. Ever since my husband started working here, most of his managers and co-workers did everything they possibly could to make his life a living hell at this store. They wanted to make his life so miserable to the point that he would quit. His store manager Mr. Simon Lin always dropped hints to my husband here and there that they would one day fire him. It didn't matter if my husband decided to cover a shift if someone called out sick. It didn't matter if my husband had to sacrifice weekends, evenings, and holidays just to show up to work. They didn't care. He even had to work on Thanksgiving, Christmas, and New Year's Eve. In fact, I had to spend my New Year's Eve alone for the last two years. My husband's been with the company for almost a decade. Just recently, there was a co-worker that decided to harass my husband just for the heck of it. He went as far as calling him names and even giving my husband the middle finger. My husband decided to write up a report a few days later and handed it to his store manager. Did the store manager Mr. Lin do anything to investigate the harassment incident? Of course not. Mr. Lin just told my husband that he didn't want to deal with this anymore and that my husband might get fired. My husband was fearful of relation so he contacted Employee Relations the next morning and was told to e-mail the written report which he did. Later that day Mr. Lin suspended my husband from work. My husband immediately contacted Employee Relations and told them that he just got suspended. He explained that he was fearful of losing his job due to retaliation. A few days later Employee Relations told my husband that he didn't have to fear any retaliation and that they were going to investigate the situation. They promised him that they would pay for all his missing work days once he returned to work. Next week Mr. Lin called my husband and told him to come to work so my husband did. What happened next? Mr. Lin said that the investigation concluded and that my husband's job was terminated. Mr. Lin cited that there was "violence" involved. My husband made no physical contact with his co-worker so it was obvious that Mr. Lin fabricated all kinds of false stories about my husband just to get him fired. My husband asked if there was a written document to explain why he was fired and Mr. Lin presented NOTHING. Exactly, Mr. Lin would LIE just to get my husband fired. He knew full well that my husband would lose all his healthcare benefits which he worked so hard to earn in the first place. Mr. Lin is probably the most vile, malicious, cruel, and dishonest boss anyone could ever have. What about Employee Relations? Well, they did nothing for my husband either. He contacted them and told them exactly what happened. What did they say to him? That the investigation has concluded. Then we contacted the corporate office to request a personal record on why my husband was fired. When my husband received the letter in the mail, it said that my husband left for confidential reasons. What a load of crap. Mr. Lin is a LIAR! My husband never signed any resignation papers. What kind of a company allows their employees to get harassed and treated like dirt for so many years and later on fires them out of retaliation once you file a report about it? There's no such thing as employee recognition no matter how many years you worked for Walgreens. There's no protection. They can get rid of you at any time they want for any reason whatsoever. They're also a non-union company so you have no one to defend you. My husband and I will never set our foot in the wretched place ever again. read more

Cashier was nice but the managers are useless. Too lazy to come to the front to help customers

Pharmacy- pick up your damn phone! Everytime I call, the automatic answering machine says, "there are 2 callers ahead of you" repeatedly for 20 mins then got disconnected. Filed a complain to Walgreens for this location! read more

I've been to this location a few times with no problems. I usually get my prescriptions filled next door to my doctors office, but was told they didn't carry one of them there, so I decided to drop it off here at their drive- thru pharmacy. As I pull up and give the girl my prescription she asked for my insurance card. I got the dirtiest look from her. I guess she didn't like the fact that I was driving a nice car, and had a medi-cal card ( which of course is none of her business) anyhow, she asked what plan I belonged to, and I blanked out because I had some changes made a while back and I had been here before years back, I figured I would be in their system. Anyhow, she was talking to me like I was stupid and her attitude was really bad. She then proceeded to tell me what my plan was, telling me in the rudest way " because you should know what plan you have" . I was appalled at this girls attitude and contacted Walgreens about it, which of course I never got a response. I was so mad I didn't even get her name! Young Hispanic, light skinned girl with brown hair. I will NEVER EVER fill my prescriptions at walgreens!! I would rather wait hours in line somewhere else than put up with this type of customer service. read more

Avoid this pharmacy! The pharmacist, Stewart Lee is incompetent. I pay cash for my prescriptions and have always used GoodRx discounts. I presented my codes upon picking up my meds. Lee refused to accept them. He was extremely rude and misinformed. The reason for refusal was completely inaccurate. An absolute horrible experience. They should consider a complete re-staffing of this pharmacy. read more

I like this Walgreens, especially the pharmacy. The pharmacist here was super helpful and patient and explained my mom's prescriptions to me clearly. I've always gotten friendly service at the pharmacy and they try to keep the line moving efficiently to minimize waiting time. The rest of the store has always been good to me too. read more

Came here to get my cold medications. Was helped by Mary. My medications were ready in 8 minutes. Wow. Wow. Wow. Joy is the pharmacy manager here. She is super nice. I love this walgreens. Where have you been all this time? Everyone here is so nice. read more

I have not been impressed with their pharmacy AT ALL! On two separate occasions I have arrived right at 8 AM when the pharmacy opens and had to wait a half-hour or in this morning's case 3 hours for somebody to show up to open the pharmacy. Are you kidding me??? My daughter needs a special prescription that not a lot of other pharmacies in the area carry so we have been stuck going here. However, after this morning, I am definitely going to transfer my prescription elsewhere even if I do have to drive further. read more

P.S.A. Just a warning that Walgreens in Alhambra is so careless with prescriptions that they can kill you and they really don''t seem to care. I am a professional patient and I need many prescriptions to exist. After filling my prescriptions last week I began getting dizzy and nauseous with headaches each morning. Today I noticed that one of my medications that I have taken for ten years has been doubled. Instead of 50mg I have been taking 100mg! I notice the bottle says to take HALF of a pill each time! I have never been prescribed 100mg and I don;t want the pill in my house and I do not intend to start chopping pills in half. The pharmacist attempted to dismiss me with a lie that "the 50mg pill is discontinued"! I checked and found that I was being told an untruth! NO ADVISE FROM PHARMACIST THAT PILLS WERE CHANGED! I TAKE MY PILLS IN THE MORNING IN FAINT LIGHT AND I QUIT READING THE DIRECTIONS TEN YEARS AGO! The pharmacist was rude and defensive. I had to demand an apology or I never would have gotten one. I was bullied and spoken over as I tried to voice my concern. The pharmacist's attitude just makes his life-threatening carelessness worse! read more