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    Wake Up Call - RD 68

    3.5 (8 reviews)
    Closed 5:00 am - 9:00 pm

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    Photo of Courtney T.

    Courtney T.

    Thanks for the 5 star review, we'll see you next time, cheers!

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    1 year ago

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    Courtney T.

    Thanks for the 5 star review, we'll see you next time, cheers!

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    1 year ago

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    1 year ago

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    2 years ago

    Brandon is always attentive, caring and thorough with his service thank you for bringing people like him on!

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    Photo of Courtney T.

    Courtney T.

    Thanks for the 5 star review! We'll see you next time, cheers!

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    3 years ago

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    Courtney T.

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    3 years ago

    Bad quality coffee. Crappy service. This place has changed ownership/names 3 times now, not cool.

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    Courtney T.

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    3 years ago

    Decent music playing I think it's a good vibe going on really enjoyable atmosphere and the water has essence of coffee beans

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    Courtney T.

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    Ask the Community - Wake Up Call - RD 68

    What happened to black rock coffee bar?

    Black Rock no longer owns or operates stores in the Tri-Cities, Walla Walla and/or Spokane. The original Roasters stores are now owned and operated by Wake Up Call.

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    Swagg Coffee Bar

    Swagg Coffee Bar

    4.0
    (27 reviews)
    1.7 mi

    Swigg is the BEST! Staff is friendly & competent, drinks are always a solid 5/5, & their online…read moreordering system (via the Toast Takeout app) is a HUGE timesaver. I treat myself to Swigg on the way to class at CBC & it's always worth the quick detour off the highway. Very glad that Swigg exists. For a long time, I felt like the only convenient locations for coffee on my route to school were commercially-owned & basic. Swigg provides an opportunity for me to be able to support local AND get a better coffee--all in one stop. I am so excited for them to open up a second location out in West Richland! Looking forward to it. If you haven't had a chance to try them out, I highly recommended! P.S. One of my favorite espresso drinks to order here is a Cortado. Even though they don't have this item listed on the menu, they are always willing to go out of their way to make one for me. That being said, you can have complete confidence that the crew at Swigg will be able to modify drink order requests with perfect execution (this is not a universal characteristic that all coffee shops share-they're just awesome). P.P.S. My fiancé says: try the MISSLE or the GOAT! Great service, great business! Looking forward to their 2nd location opening up out in West!

    Very disappointed to see that for the second time this year prices were raised at Swagg. Over $1…read moremore than last year. $7.92 for an iced latte, plus I like to tip, takes me over $10 and that's just untenable. Drinks are still great, service wonderful. But too expensive.

    Photos
    New photo of our name on the Pasco building.
    New photo of our name on the Pasco building.
    Oh wow, we were sick of of fast food and wanted something tasty for our 8 hour drive.  Yelp did not disappoint with this recommendation!
    Oh wow, we were sick of of fast food and wanted something tasty for our 8 hour drive. Yelp did not disappoint with this recommendation!
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    Some Bagels

    Some Bagels

    4.1
    (84 reviews)
    4.5 mi
    $

    If you're able to dine-in, we like to get our bagels toasted with our cream cheese of choice, first…read moreeating the lower half of the covered bagel, then lastly the top half. Quirky girls we are! It's a bright and spacious dining area with big windows for natural light. I like getting the toasted everything bagel with veggie cream cheese. My daughter would get a toasted blueberry bagel with a strawberry cream cheese. Occasionally, we've gotten a toasted bagel to-go but it's not as enjoyable to eat, as the bagel is now sandwiched together, sweating in the wrapping paper and cream cheese seems less plentiful when it's just a big glob in the middle. Also, in dining in, you get Some Bagels coffee mugs to refill as you sit. This gives me sort of a Perkins/Sharis/Denny's feel to have an actual ceramic mug to drink out of instead of a disposable cup with lid.

    This was not a five-star experience, which is disappointing because I really wanted to support this…read morebusiness. This review is about the terrible behavior of staff members to each other. My food and beverages have always been good. My first visit was wonderful. The two younger women and a young man who was training were incredibly kind, welcoming, and did a fantastic job. I had actually forgotten about Some Bagels and hadn't been there in years, but because of how positive that experience was, I came back. Since then, I've become a regular, stopping in once or twice a week. The employees I most often see--Sage, Sofie, and Ryder--are always friendly, work well together, and handle busy rushes with professionalism. They are the reason I kept returning. Unfortunately, over several visits, I've also noticed two more seasoned employees making rude comments to the younger staff and speaking to them very abruptly. At first, I gave them the benefit of the doubt because it was busy, and I assumed they were simply stressed. However, one visit changed my opinion. I witnessed one of the older employees speaking to Sofie in such a disrespectful manner that she looked like she was on the verge of tears. I was honestly shocked that anyone would speak to a coworker that way, especially in front of customers. Today's visit was the final straw. There were several employees working, and I was waiting behind two customers ordering coffee drinks. Ryder prepared their drinks, and the customers clarified they wanted them hot instead of iced. On a 100-degree day, it's an understandable mistake to assume iced. He immediately apologized and remade the drinks. When he returned, one customer clarified that one of the drinks was actually a different beverage altogether. Throughout the entire interaction, an employee named JESSI repeatedly corrected, scolded, and embarrassed Ryder in front of customers. I made a point to learn her name because her behavior stood out so negatively. JESSI, it took everything in me not to say something. I have never spoken to a coworker, employee, or any person with that level of disrespect, especially over an honest mistake that was handled professionally. To the owner: your younger employees are the reason customers like me come back. They are friendly, hardworking, and represent your business well. Unfortunately, the way I have repeatedly witnessed some senior staff treat them has completely overshadowed the positive experiences. Sadly, I will not be returning. Good customer service builds loyal customers, but poor leadership and disrespectful treatment of employees are impossible to ignore. Bad experiences spread quickly, while good ones take much longer to earn.

    Photos
    Breakfast sun dried tomato bagel sandwich with side of Pasta Salad
    Breakfast sun dried tomato bagel sandwich with side of Pasta Salad
    Mostly veggies and turkey on some tomato bagel...
    Mostly veggies and turkey on some tomato bagel...
    Veggie breakfast sandwich with Pizza bagel

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    Veggie breakfast sandwich with Pizza bagel

    Wake Up Call - RD 68 - coffee - Updated August 2026

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