This place was recommended to me and it absolutely did not disappoint. I love the convenience of a…read moredrive-thru and the baristas were very helpful. The selection is great and it was hard to chose. I ended up with a White Mocha and a delicious Caprese Sandwich. The focaccia bread was amazing. While that type of bread can easily be tough and dry, this one was soft, with just the perfect amount of bite. Almost like a cross between focaccia and brioche. I can only recommend. While I don't live in the area and can't patronize this business on a regular basis, I'll surely stop by each time I visit!

Friendly employees and a wide variety of options, and delicious food. The drive through lane is…read morealways pretty efficient too.

The good: The service was great. The girls were friendly, happy to explain things, super chipper…read more The not so great: We both ordered "signature drinks" with no modifications... and they were just meh. Not bad enough to throw away; not good enough to order again. I don't know about their other beverages, but I won't come back for their coffee.

The Kennedy location is the absolute best. I will ALWAYS choose to come here because everyone is…read moresoo kind and friendly. Abby, Albert and Lilly are the BEST and always make my day brighter.

Wake Up Call is the best coffee house in the Tri. I would know, I moved here after being in coffee…read morecapital of the world, Seattle, for 24 years. Their coffee is AMAZING!! My favorite barista is Tony on 27th!! My other two faves are at the Southridge location, Liz pictured below and Kaleb! I don't have a pic of Tony, but I'll get one!). I'm always greeted with so much kindness and by name. They know my drink and don't even have to ask. They have the best customer service, friendliest bunch if I ever knew one. I HIGHLY recommend them, you will never be disappointed. And if you are? They will make it right!!

In general, wake up call ranks above the "other" coffee places. HOWEVER...recently a change was…read moremade to the loyalty program and earned rewards (free drinks) are expiring. Those rewards are one of the reasons I go as often as I do, and it is ridiculous that I have to use them rather than save them for a rainy day. I earned them...they are mine to do what I wish with. I'm rather annoyed, especially if you add the turnover rate recently and all of the awful drinks ive paid for because the new employees can't make a decent tasting drink!

Swigg is the BEST! Staff is friendly & competent, drinks are always a solid 5/5, & their online…read moreordering system (via the Toast Takeout app) is a HUGE timesaver. I treat myself to Swigg on the way to class at CBC & it's always worth the quick detour off the highway. Very glad that Swigg exists. For a long time, I felt like the only convenient locations for coffee on my route to school were commercially-owned & basic. Swigg provides an opportunity for me to be able to support local AND get a better coffee--all in one stop. I am so excited for them to open up a second location out in West Richland! Looking forward to it. If you haven't had a chance to try them out, I highly recommended! P.S. One of my favorite espresso drinks to order here is a Cortado. Even though they don't have this item listed on the menu, they are always willing to go out of their way to make one for me. That being said, you can have complete confidence that the crew at Swigg will be able to modify drink order requests with perfect execution (this is not a universal characteristic that all coffee shops share-they're just awesome). P.P.S. My fiancé says: try the MISSLE or the GOAT! Great service, great business! Looking forward to their 2nd location opening up out in West!

Very disappointed to see that for the second time this year prices were raised at Swagg. Over $1…read moremore than last year. $7.92 for an iced latte, plus I like to tip, takes me over $10 and that's just untenable. Drinks are still great, service wonderful. But too expensive.

I like this location. How's it good atmosphere and I would like to someday try your coffee Outread more

As much as I enjoy their coffee, the wait times are consistently horrible. This morning I went to…read moreget coffee at 7:40 AM and ended up waiting in line for 30 minutes with only three cars in front of me. By the time I received my order, there were at least seven cars behind me. All of the locations in the Tri-Cities seem to have long wait times. With how much business these shops get, you would think they would have more than one barista working during the morning rush. The picture I'm adding if after I received my order.

One of my favorite spots the service is always amazing and so are the drinks. Especially the…read moreSnicker or milkyway milkshake. Highly recommend.

Their coffee is the best in the Tri-Cities! Their ribs are…read moreawesome and we tried a brisket burrito, and it was awesome too!

Great coffee Awesome staff…read more Even got a free pair of sunglasses. Who doesn't like that?

Tia is absolutely amazing!!!! Such a sweet and friendly barista!!! I tried it and loved it so HAD…read moreto go back the next day!! She helped me again and remembered my name and drink from the day before!!! What a great worker which is so hard to find these days!! Thank you Tia!

Coffee was decent, fast, and friendly. Always looking for non-Starbuck's options in this area and a…read morelot is closed on Sundays. Was happy they were open and on my route!

Good little coffee stand with fun drinks. I love it when coffee stands have signature drinks…read morethey've already come up. Service was good and drinks were made quickly.