The banana a bread and drinks are Farley good it's the customer service that pisses me off I go…read moreinto the drive thru and she only asks for one person what they want then makes it without asking if there's anything else my other buddy's a regular so she just makes what I he wants without asking I have to pretty much yell everytime I want something for myself it's such bs

The drive thru was packed so me and 2 friends went inside. The 2 workers were upset we came inside…read moreto cut the drive thru line I seemed. They purposely messed all 3 of our drinks up. I asked for a blended drink and got a cup full of ice and a little bit of coffee. They messed my 2 friends orders up as well! It was on purpose! Please do not go to this coffee establishment save your money and go elsewhere!!!

Perfect visit - order correct - short wait - nice staff - would order here again. Little pricy but…read morewhat isn't these days.

Wake Up Call is the best coffee house in the Tri. I would know, I moved here after being in coffee…read morecapital of the world, Seattle, for 24 years. Their coffee is AMAZING!! My favorite barista is Tony on 27th!! My other two faves are at the Southridge location, Liz pictured below and Kaleb! I don't have a pic of Tony, but I'll get one!). I'm always greeted with so much kindness and by name. They know my drink and don't even have to ask. They have the best customer service, friendliest bunch if I ever knew one. I HIGHLY recommend them, you will never be disappointed. And if you are? They will make it right!!

Coffee shops like this make me wish I still lived in Tri-Cities! Wake Up Call is a gem that offers…read morenot just unique coffees, but also energy drinks and breakfast items that are perfect for jump-starting your day. Scattered throughout the Tri-City area, some locations provide cozy open seating areas inside, while others have convenient drive-thrus for when you're on the go. Though I've sampled some of my friends' beverage choices, my go-to is the Double Decker! This delightful concoction is a peanut butter blended mocha made with real peanut butter--an absolute dream for any peanut butter aficionado. My only gripe is that the last two times I visited, they gave me a medium when I ordered a large. Despite this minor hiccup, do yourself a favor and make sure you drop in if you're ever in the area! The friendly staff and delicious offerings make it worth the visit.

I wish I lived in Kennewick so I could support this business again!…read moreAmazing service, super friendly, excellent recommendation (the chocolate macadamia was indeed amazing!!!!!!!). All around great experience.

Coffee was decent, fast, and friendly. Always looking for non-Starbuck's options in this area and a…read morelot is closed on Sundays. Was happy they were open and on my route!

Good little coffee stand with fun drinks. I love it when coffee stands have signature drinks…read morethey've already come up. Service was good and drinks were made quickly.

Great coffee Awesome staff…read more Even got a free pair of sunglasses. Who doesn't like that?

Tia is absolutely amazing!!!! Such a sweet and friendly barista!!! I tried it and loved it so HAD…read moreto go back the next day!! She helped me again and remembered my name and drink from the day before!!! What a great worker which is so hard to find these days!! Thank you Tia!

There was a line and one barista, but she managed to keep it moving reasonably well! I love the…read morechai here, they make their own concentrate with real tea as opposed to a powder or syrup, meaning it's got real stuff in it instead of a bunch of additives.

Your employees over off the Edison location are so rude and unhelpful.. my wife was treated like…read moreshe was supposed to know you guys changed your app.. my wife has been using this location for a long time now she will no longer be going there .. they made her fill little DO NOT GO TO THE WAKE UP CALL OFF OF EDISON in Kennewick.. there smart little remarks are not needed ..

Been here a couple of different times but this place was still inconsistent on their chai teas. Was…read morelooking forward to having a good coffee shop next to us but have to drive across town for a better dirty chai

Tell me why this "large" Red Bull that is filled to the top with ice is $7.36? Dutch bros is twice…read morethe size for the same price. I should ve gone there. They didn't even fill the drink all the way either. My photo was taken 2 minutes after I bought it after drinking about 5 sips. Seriously the biggest rip off ever. I like ice in my drinks but this is totally scamming people. Is there even a full can of Red Bull in here? I want a refund!!

Overpriced, they charge for "light ice" and up charge alt milk so a latte comes out to over $9. Rip…read moreoff

(Burnt old coffee) No prices on menu…read more (Burnt old coffee) $13.66 for two 12oz (medium) sub-par lattes. (Burnt old coffee) Should have thrown out the burnt coffee and made it fresh. (Burnt old coffee) Not even drinkable. (Burnt old coffee) Teeny medium lattes are a giant disappointment. (Burnt old coffee)