Everything here was amazing. The Headliner was incredible--literally tasted like drinking a snickerdoodle cookie. I also tried the Scriptwriter, which was just as good. The toasts were fantastic, especially the bacon avocado, and now I'm already planning to come back to try the banana, strawberry, Nutella toast. Such a fun, creative menu with really high-quality flavors. Definitely a place I'll be back to! read more

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I have found one of the worst things a business can do is advertise one price and then charge a customer a different price. Your menu lists the price for a coffee as $7.00 and a yogurt bowl at $9.25. I was rung up more for both items. Please fix your menu. read more

The Avocado toast is delicious. The bread is so good. Atmosphere is nice. Cute spot. This review is making me stretch out my comments to post ... read more

Love the new larger location - aesthetically decorated and perfect for catching up with friends! Impressed by their soft and chewy boba with taro milk tea and also enjoyed their blank page coffee drink. read more

Novel Coffee and Teas - Milk tea - Coffee & Tea Near Me - Richland, Washington

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I have been going to Novel daily for couple weeks now. I am just upset that I have been in the Richland for a while and I just discovered it! The ambience at this place is quaint and relaxing. I really love the decor and the feel good atmosphere. The coffee is strong and delicious. You can tell they put effort into their craft. I had a couple of food items from their menu and they were tasty as well. read more

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Almost want to gate keep! This place has the best coffee I have had in the area. The options are great and the atmosphere in the shop is cozy and inviting! read more

Such a comforting place with all the right components, starting with the service was amazing and thoughtful about choosing something new. The decor base is so creative and we went during the holidays so it was kicked up making it fun with associated music. The coffee cake with cardamom hit different, all in amazing joint!!! read more

Novel Coffee and Teas - Amazing holiday decor! - Coffee & Tea Near Me - Richland, Washington

What a great find! Easy walk from our hotel (The Lodge) along the Columbia River & rewarded with this gem coffee shop. Great vibe, friendly service & tasty treats/coffee. Highly recommend it! read more

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Took my nieces whom were from out of state here because they love quaint and unusual cafes. And they loved it! (Of course) it's adorable so nanny little nooks and tchotchkes to look at. Their coffees are delish and have fun book inspired names. read more

Stumbled across this cute coffee place and glad I did. Such a cute deco, yes, like the name everything is themed around books. Awesome interior design and well thought out. It's small but there are seats for everyone. You can to go or sit and enjoy your beverages. There was a line and when we walked in we heard a voice, welcome we won't be long! I was surprised with how many people in line the server made a point to greet us. Two lovely cheery ladies happily greeted to take our orders. One was in training so she kept apologizing for her coffee art work, which was fine . Lattes were good and in a good size mugs. We also had the avocado toast which did not disappoint. With how busy this place is, it was so clean and well maintained. Loved everything about this place and the service exceeded. read more

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First impression is adorable! The cutest ambiance and style and so many photo worthy design elements. Service at the counter was quick. The menu has pictures of the toasts and bowls which was cool. Coffee came out quick and food took a little while. We both enjoyed our meals which were also photo worthy. The Greek toast was delicious; pickled onion was crunchy and zesty, but the toast was not very toasted (if at all?) and it was a bit hard to cut through. They put a cute paper down between the toast and the food but it got soggy and ripped with the knife. If you get concerned about accidentally eating paper just be forewarned-lol! I wasn't, rather it was more of a minor inconvenience. A large party with children came in and it got really loud for a bit. Novel may look into sound abatement features for their next upgrade. Coffee was good! Started with an Americano and ended with a cold brew- both were excellent. Overall was pleased and would go back to try more toast flavors! read more

Novel Coffee and Teas - Greek toast - Coffee & Tea Near Me - Richland, Washington

Ultimate situation in coffee shop. Outstanding coffee and yogurt bowl. It was unbelievable. The service was above and beyond! Esme is an impressive barista!! read more

Great coffee, excellent food options, and nice ambiance. Good place to pop in or to spend a few hours.

It's really pretty inside I like the aesthetic. Ordered a novel coffee today, it tasted like chocolate milk. The two barista's were arguing the whole time we were there and mixing up orders My order was actually forgotten and we had to remind them. It is very pricey for the quality of coffee and food read more

Novel Coffee and Teas - Chocolate milk and toast - Coffee & Tea Near Me - Richland, Washington

It's a great place! Awesome ambiance and service. The staff is friendly and they create a very chill environment.

The cutest walk in coffee shop, the avocado toast is always a good idea! Pumpkin Typewriter is SO GOOD! Especially in fall. The regular one is just as good. Good spot to sit down, do some work or meet up with friends! 5 stars would recommend! read more

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The drinks were so yummy! Tasted the Oliver and the Author. The coffee was a bit pricy but could taste the quality coffee and syrups. I would recommend the classic bowl. That almond butter was great with the yogurt and fruit! read more

Novel Coffee and Teas - The Author and Oliver - Coffee & Tea Near Me - Richland, Washington

Vibes: 5/5. The atmosphere of this place should be enough to carry it alone. Love the music, the decor, the seating. Great! Coffee: 4/5. Solid coffee, fun specialties. Nothing spectacular but would easily recommend and worth a small detour. Toast: 2???/5. Frankly baffling. Neither of our toasts were toasted. It was raw bread (good bread, a very generous slice), with cream cheese and a healthy amount of guac smeared on and then precooked bacon on top, plus seasonings and pepper flakes. I cannot imagine a world where you accidentally spread cream cheese and guac on untoasted bread so I guess(???) the default for their toasts is untoasted? Or the baristas just didn't care at all? I would prefer not to jump to that conclusion, they seemed friendly and mostly engaged. We ended up just eating and leaving. Idk! I want to recommend places like this and I guess I mostly can but... yea make sure to ask for your toast to be toasted, I guess. Would've been pretty great otherwise. Fresh bacon would have been nice too. read more

Very cute coffee shop that definitely has their aesthetics done right! Loved the book page wall detail that fits their brand and namesake. Overall, here is what I ordered: MILK TEA BOBA: I ordered this drink iced and half sweet. Their boba quality was okay texture-wise, but they tended to clump up which made it difficult to drink through the straw a few times (kept on getting stuck). I also ordered this half sweet and the tea quality tasted diluted. Overall, this was a miss from me for both the tea and boba as I have had a ton of boba from various places. THE NUTCRACKER: This was one of their holiday specials, which I ordered hot and half sweet. This drink comes with toffee nut, sea salt, caramel, and espresso. LOVED this so much and would totally get this again! PARKING: Free in the lot its located. read more

Novel Coffee and Teas - Milk Tea Boba. - Coffee & Tea Near Me - Richland, Washington

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A really neat cafe in the heart of Richland serving a creative variety of well-crafted coffee drinks. Decor and music set a chill vibe, and the service was friendly and efficient. Highly recommended! read more

I've been a fan of Novel since it first opened. The aesthetic has always been appealing. It stands out from other coffee shops in the area. The coffee is made well and the avocado toast is delicious (though another review recommended actually toasting the bread, and I agree.) The staff are kind and welcoming. This is what I miss about Novel from when it first opened: I remember going because I saw a creatives every time I went in. People drawing, editing photos, writing. The music was mostly vibing instrumentals and had a classy timeless feel to it. Now it seems like a place for Bible studies and Christian music. I've started frequenting Novel less because of that reason. As I read through other reviews, I'm not the only customer that seems turned away by this. read more

Everything was as expected. Cute coffee shop. It's rare to find a well decorated interior in the Tri-Cities. Drinks were overpriced, but there's no drive thru so it seems you're paying for the experience of sitting inside. There was a lot of young women sitting inside studying or meeting with friends. It is serving its purpose. I would like to go back but I probably won't because of the worship music. There are so many great neutral music options available now with streaming services, there's no reason to exclude customers from feeling welcome with the choice of music. That said, if this is a Christian only establishment, I get it, but I won't be back. read more

Food and drinks are good. Service can be hit or miss sometimes. I think the prices are slightly high

I The Vibe of of the great atmosphere and the is music is relaxing and friendly staff I like the way they greet customers when they walk in and buy coffee it's quiet. It's almost like a Library when you're walk in read more

Novel Coffee and Teas - Coffee & Tea Near Me - Richland, Washington

Customer service is always amazing and the drinks are fantastic! I always get the Chandler half sweet and while it differs in sweetness depending on who is making it, it's always good. The decor is very classy, a great place to sit and catch up with a friend. read more

Novel Coffee and Teas - The Chandler, a matcha with raspberry syrup - Coffee & Tea Near Me - Richland, Washington

If you are searching for the best bubble tea location in the Tri-Cities, look no further. I adore this place. Going here countless times with many colleagues, I have never had complaints. The quality of coffee or tea here is wonderful and brown sugar tapioca is delectable, a favorite to add to any refreshment. From black coffee to strawberry lychee green tea, the variety of drinks offered at this shop is incredible. The environment with its antique decorations and comfortable seating is divine. The service is generally great, however, the employees appear to be a bit unenthusiastic at times to serve their customers. Overall, I would definitely recommend this shop to anyone who is looking for a coffee shop to relax, have a spot of tea, and read a book. read more

Novel Coffee and Teas - Coffee & Tea Near Me - Richland, Washington

I was in Richland for 5 days for a work training so good coffee is required. This coffee shop is super cute and every drink I got from them was the perfect amount of sweetness and bitterness from the coffee. Most places it's all milk or isn't sweet enough. The overall vibe is cool with the book theme. Now you might be asking why I took off two stars, first every day I went in, the barista was not friendly. No hello, good morning, smile, anything. One of the days I waited till 8:10am for the shop to open and it didn't. I was running short on time so I went to Peacock coffee across the street and their barista was very warm and welcoming. Ironically Novel Coffee posted on their IG story they were opened at 8am when they weren't. I would still go if I was back in town but I would keep my experiences in mind. read more

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Flight attendant here! And wow this is easily one of the CUTEST shops I've been in! Love love love the decor and vibes - you couldn't tell from the outside at all. I ordered a matcha and it was soooo tasty. Good quality product and not too too highly priced either. Worth the money indeed! Thanks y'all! read more

Novel is my go-to coffee spot, the drinks are wonderful and I love the avocado toast! Personally, I believe it's the best avo toast in town. The girls that work there have always been nice to me and go out of their way to try and remember my order. read more

The experience I had here was unfortunately not up to par with the majority of reviews. Food good, coffee good however, the service was majorly lacking. After I ordered it took approximately 15 minutes to receive drinks and even longer for the avocado toast I ordered. They also had to substitute on every drink I ordered because they were out of something. Yes they have a cool atmosphere but it doesn't make up for service that's not there. read more

I was on my layover in pasco, Washington when I suddenly started craving some bubble tea. I wasn't expecting much at first since it seemed more like a coffee shop and most of the bubble tea I have tried from coffee shop has been less than stellar. I ordered something simple, a brown sugar milk bubble tea and strawberry banana toast. I was so surprised The brown sugar boba was so freaking good. It was probably the best brown sugar boba I have ever tasted in my whole life. The toast was pretty good as well. The service and the ambiance is super nice and chill. This is a place that is good to hangout with friends or even do homework. I will definitely come back here if I have a layover again in pasco, Washington. I highly recommend this place. read more

LOVED this cute coffee shop. It's decor is both cozy and modern. Definitely instagramable with a chill vibe. I got the Headline and it's super good! My hubby got the Typewriter and it was really tasty too Will definitely be coming back! read more

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Super cozy, warm vibe inside the shop, the boba drink was on point and as the customer I felt super welcomed. Definitely one of the top boba place in Richland. Highly recommended Lavender is my favorite, but I tried mixing the flavors of rose with lavender, if you are flowery flavor person, I would recommend it, also their new drink ( brown sugar cinnamon with cheese form) is bomb, perfect for this almost Christmas season read more

Novel Coffee and Teas - Coffee & Tea Near Me - Richland, Washington

since when is this a christian establishment and customers have to listen to worship music. wont be back. Insane prices as well, 30% higher than other shops locally read more

Coffee is so unique and amazing! Great place to lounge, work, study, or have a genuine conversation. Great peaceful atmosphere!

I tried again. simple hot chocolate I Gianni cinnamo. barista doesn't all out vimpletedirders. over an inch of foam and lukewarm. very little chocolate. I asked for drink to be warmed up "a bit". barista who had been chatting with a friend seemed unhappy to help and blasted drink do it is now too hot to drink, after letting it sit for 5 minutes. nice location and decor but drinks an issue and attitude an issue. read more

Love the atmosphere and the chagaccino coffee. The barista was pleasant although the gal who took our order was not friendly and almost rude. It was not very welcoming. read more

I ordered the taro milk tea and it had an artificial fake after taste to it. I won't be getting that drink again. The customer service was also lacking. read more

Stopped by this cute coffee shop today! The latte was delicious, peanut butter & chocolate treat was rich & tasty! Plus the interior of this darling hole in the wall is SO CUTE! Perfect small town up scale vibes- makes me think I need to bring my laptop and work for a couple hours! If you're looking for a local coffee place with some modern character- look no further! read more

Great mushroom coffee! Pretty decor with selfie options in every corner. Chill music and atmosphere. Conveniently located in front of Howard Amon Park. Soothing music and friendly service. read more

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