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    Waiting Room

    3.5 (23 reviews)
    Closed 5:00 pm - 9:00 PM

    Waiting Room Photos

    WAITING ROOM ATMOSPHERE

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    Anna J.

    Yeah.... I love Bon Ton... but I'm not sold by this idea. Either way.. we made a reservation but we probably could have walked in at 11pm when we showed up.. We got seated quickly and ordered our drinks. First thing, the benches on the booths were covered with pink fur which was not a vibe lol not for me at least but either way that's fine. To drink, I got the one with hints of Delta 8 which the waiter described like a mojito and it really was!! The drinks were great. But then we got the bill... and they charged us each a $7 entertainment fee... + automatic 20% gratuity but that doesn't bother me. The fee for what does ??? Like the DJ was way too loud... that did not sit well with us. Overall, drinks are good but it's meh. Not sure we would come again but worth a try. Stick to Bon Ton Either way

    Cocktail Shrimp
    Ash C.

    The ambiance of the lounge was nice and gives 70s and kinda Red Light District. They have marble tables, shag booths, and the restrooms have a frosted glass where you can see the persons shadow if they're near the door. The music was a vibe. When we went they were playing R&B. The drinks are really good, but they have a limited food menu (lite bites). They have oysters, cocktail shrimp, boiled peanuts, meatballs, and I believe the last were some type of potato balls. I am mainly giving this rating due to service. When we first got to Bon Ton and checked in for our reservation, they wouldn't seat us because not everyone was there. There were people trying to find parking (which their parking lot is very small, so you have to try to find street parking). Once they arrived we asked to be seated again and the host counted and said we were missing 1 person. She would not seat us over 1 person not being there yet and said we would lose our table. She also said that if we get seated and the last person arrives, she will not bring them up to be seated with us. So my friend just went back home and stopped trying to find parking. Once in the lounge, our server was nice but kept taking drinks off the table that were not finished. We also ordered some food items that were never brought out.

    Ashley K.

    For starters no one answers the phone and it's not really clear that it's at the top of an existing restaurant. Once i got there the restaurant was packed! I waited and couldn't find anyone to ask finally someone came and told me where to go and that it was open. I went up it was completely empty. Kayla greeted me and told me to sit anywhere. Another family of 3 sat after me. She greeted them first, gave them menus and water. I was sitting there after 5 mins she finally comes over and explains we can order from either menu. I order drinks and water. I watch her make our drinks at the bar while also making shots for herself the manager, and another employee. Finally bringing us our drinks after taking their shots. I sat at the table for about another 15 minutes waiting to order food. I had asked someone that was originally at the bar who informed me she was the manager and told me they don't normally serve food up there, even though the table next to me was eating and got their order taken, even though they came after me. Instead of offering to take the order she sat back up at the bar and continued to eat. When kayla finally came back over I promptly asked for the check and left. The service was horrendous. I will never be back. Whoever the person was, that was claiming to be the manager should focus more on customer experience and not just announcing her position and continuing not to help and eating at the bar.

    Shermika D.

    Tuesday night has live jazz and the $7 entertainment fee is quite reasonable. The drink I had was tasty and strong. Overall great experience.

    a man sitting on a bench in a dimly lit room
    Liselle B.

    Brand new spot alert with a very retro vibe! Pink colored 'marble' table tops, pink and red furry booths. Initially they were playing a lot of 90s and 00s hip-hop music overhead which was dope but there were also other genres that complimented the chill atmosphere. Ordered an Old Fashioned and a Bon Ton Mule. Both cocktails were delicious and well-executed. They do not serve food (or at least they were not when I was there) and I'm not sure if this will be a private events only spot or if it will be regularly open to the public, but if the latter then I would return.

    Bathroom
    Umunique W.

    10/10! Super cute went for my birthday last year and we had such a great time. The French 75's were French kissing and definitely set the mood off right! Great customer service and ambience literally makes you feel like you stepped into the 70's!

    Bar
    Marlie J.

    Well not to come out of the gate sounding cliché, but The Waiting Room is such a Vibe. Popped in the have a look around after dinner at BonTon and before I knew it we were a few drinks in, the place just sucks you in. Very stylized lounge with your dark lights, smooth lounge music (though I hear they will be having both DJs and live music occasionally) and the ridiculous furry sofas. Bust of equal if not more importance is the drinks themselves - all of which we enjoyed! Very well balanced and bonus for lovely presentation. It's great to get a proper cocktail lounge in this side of town, especially since the closing of The Lawrence. I will be interested to see how their Reservation Only approach plays out - makes sense for the size but limits the casual drop in option. Though if they'll only be open for Friday/Saturday nights for now I expect they will have no problem keeping busy. Looking forward to seeing how they do!

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    1 year ago

    Came on a first date. Lovely place to talk with plenty of seating options. The music was well chosen and the drinks were decent.

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    3 years ago

    I would really like it they had a karaoke night, everyone loves karaoke and the space is vibey and perfect for it !

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    Ask the Community - Waiting Room

    Review Highlights - Waiting Room

    Popped in the have a look around after dinner at BonTon and before I knew it we were a few drinks in, the place just sucks you in.

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    Red Phone Booth - Humidor with over 100 cigars.  High quality fresh air & filtration make for an enjoyable experience for all except the very most sensitive.

    Red Phone Booth

    4.2(743 reviews)
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    What a cool place. Discovered it incidentally while in downtown Atlanta. Upscale with a dress code…read morethankfully. The entrance code can be obtained from their website or local hotel concierges. Dial the number on the antique phone and the door magically opens. The staff super friendly and helpful. The bartenders are the best, clearly passionate about their work. I highly encourage you to try one or several of their signature cocktails. I sampled the Left Bank Martini and Vesper. As expected they are fully stocked with Pappy Bourbon, hard to find Amaro Noni. Ask a bartender about the ice block. The place is spacious unlike other speakeasys I've been to. Lots of niche areas with couch reservations, pool table available. No time for a cigar but that is on my list when I return. Food available from their upstairs sister restaurant.

    I stopped in for a quick drink before heading to my next destination, and my experience was not…read moreonly disappointing--it was unacceptable. I sat at the bar and had a little light banter with the bartender who is a brother looking to be in his late 30's-early 40's. When I asked about two fruity cocktails from the menu, he flat-out said he wasn't going to make them. That alone was off-putting. Trying to move forward, I asked what he specialized in, and he said he'd "come up with something." I agreed--but very clearly stated: no rum, because my body does not react well to it. After watching him make drinks for people who ordered after me, he eventually handed me a cocktail I never even saw him prepare. That already raised a flag. I took a few sips, and sure enough--my stomach immediately started reacting the exact way it does when I've had rum. When I asked what alcohol he used, he said, "I don't even know." That response alone tells you everything you need to know. At that point, I reminded him I specifically said no rum. Instead of taking accountability, he tried to argue and backtrack. Let me be clear--when a customer tells you not to use a specific liquor, you don't ignore it, guess, or "forget." That's basic service and basic respect. This situation completely threw off my evening, as I had plans afterward and ended up feeling sick. To make matters worse, I reached out to management and received no response. That lack of accountability speaks volumes. At the end of the day, this wasn't just a bad drink--it was careless service. This staff does not prioritize customer care, and that's a problem. If you choose to visit, be very direct, pay close attention, and don't assume your requests will be respected.

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    Lumen Bar

    4.0(22 reviews)
    1.1 miDowntown
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    I read they had live music and I loved the idea of having a drink and relaxing to music…read more Unfortunately this is a lobby bar and is extremely noisy. We found a nice table and ordered a glass of wine. We had every intent of staying and eating, but this atmosphere is not what we had in mind. I felt bad for the musician because nobody was paying attention. Our server disappeared so even if we wanted to stay for more drinks it was a hassle. The bartender finally tracked down our bill and we decided to go elsewhere.

    A few colleagues and I decided to stop at the bar in the lobby before heading up to our rooms…read more Although it wasn't in the menu, someone asked if they could make a decaf espresso martini and the server said he'd find out. Rather than just finding out, he went ahead and made it and brought it out with the group's drinks. When I saw how good it looked, I decided to order one too. The presentation of the drink was very nice and it had a good creamy flavor to it. This drink was a nice way to wind down the evening. As someone from TX, I did think the drinks were a bit on the pricey side but it's not surprising with it being the ritz. I liked that the bar had a fun yet casual ambiance and there were plenty of people around. We did ask what time last call was and were told midnight so we didn't hurry to order a second drink. Unfortunately, when we ordered another at 10:40... we were told they had closed which was frustrating.

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    Burle’s Bar

    4.4(50 reviews)
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    Burle's is a great cocktail bar right off the beltline. The inside part is small and intimate but…read morethey have a lot of outdoor seating. The indoor seating is hit or miss as they have one couch that is really low to the ground and uncomfortable to sit on but the other couches are comfy. The cocktails here are delicious. I got the white witch and wow, what a great drink! The bartenders are all super kind too and make the drinks quickly. I can't wait to come back and try some of their other cocktails!

    I've been wanting to try this bar out, and I finally had a chance to do so on Tuesday for jazz…read morenight! They hold a jazz night every Tuesday with live music for a nice chill, yet fun, vibe. Just a warning, the space inside is pretty small--typically there's optional seating outside, but it's really chilly at the moment (although they have heaters)--but there's more seating downstairs in The Victorian Atlanta plant shop. I didn't realize that the two were connected! FYI, if you sit downstairs, you'll be seated next to where the live music performers will be playing, so it will be louder there. As for the drinks, I tried the Zombie. I loved it so much, I ordered a second one instead of trying a different one! It tasted sweet and slightly tropical with the rum and spiced liqueur. It also had some absinthe, which I was worried about when I first ordered it since I hate the taste of it (not a big fan of black licorice flavors), but I didn't taste it at all! Overall, this place had such a great vibe to it!

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    Waiting Room - cocktailbars - Updated May 2026

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