Misty is the district manager and helped turn a bad experience into a good one! Even through she isn't at the location personally, it turned out very well!!!! Great customer service!! ---Joe-John read more

I have never been to a Waffle House in my life, man oh man I would never go back. As I came in to this establishment no one greeted me. I'm like okay maybe that's normal. 5 min later two white guys came in and sat down, and the WHITE waitress said hey guys welcome to Waffle House what can I get for you. Let me remind you 5 minutes of waiting and no one came to take my order. I'm like okay cool perfect time to leave. When I was about to leave a woman named Angel took my order. I asked her straight up does your establishment spread racism? Her face was shocked she's like what do you mean? So I told her what happened and she's like I am so sorry you experienced that. I am pointing out the two crazy old WHITE grandmas who was so nice with these two WHITE patrons while I am being ignored because of my color. So luckily she took my order and was very nice. Overall this place a crap hole it makes McDonald's look like the holy grail ba da ba ba ba I'm lovin it.. If you like shit food by shitty WHITE racist women come by and have this trash food. Also Ambience is trash as well. One star is for angel my waitress she was cool and such a sweet person. read more

I thought it would be nice to bring my family here for dinner, the service was great, the woman who took our order was very nice and helpful. My main complaint is that the cook was constantly on his phone and wouldn't even communicate that orders were ready, so when our food came, multiple plates were already cold and one plate was even raw. When we told the waitress, the cook seemed to have immediately caught an attitude. Other than that the vibe was very nice and relaxed being that it was 9:30pm read more

This Waffle wasn't awful.... in fact, it was clean, service was exceptional, and the food was good. Some Awful Waffles are good and some are bad... this one is a gem! read more

We've never had a bad experience until today. We order on the app and got there 15 min after ordering but still had to wait another 25 for our order to be ready(we got two hash brown bowls one sausage and one bacon) ,once we got our order we saw that they had given us two bacon bowls so we went back in and waited another 20 mins just for them to give us two singular sausages instead of a bowl. Also very bad customer service got attended by a ginger girl that didn't speak to us once and kept giving us bad looks. read more

If you come here and the manager Deshawn or however you spell it is taking your order expect the shittiest monotone service you'll get, had an RBF the entire time I placed my order and he forgot the cheese, I'd rather get served shitty food w good attitude than alr food w horrible attitude, I get it, it's waffle house nobody wants to be working there it's tiring, but don't bring both of us down, been there before, the other staff had friendly service, how does your staff put on a better face and impression than the manager, thats a diff level of unprofessionalism. Only doing a review on their manager, the other staff is very friendly, the manager seems like hes tired of everybody, not a great person to be around can't imagine working beside him read more

Food was delicious and served quickly. My eggs were done over easy and perfect to my liking. Coffee is delicious, better than the pancake house and the waffle was also delicious read more

Always had good food and been treated well by the staff. Proper small town restaurant feel. Staff are always welcoming and friendly.

Can never go wrong with Waffle House but when I say my order is wrong when I know for a fact I only asked for the hash browns, eggs and sausage in my breakfast bowl ....why argue with me? I love Waffle House because it's always quick and tasty!!! MOTHER TERESA was great and very friendly !!! Thanks for getting my order corrected ! read more

Waffle House - the front of the restaurant - Diners Near Me - Lillington, North Carolina

See all

This place is about half trainees and it has been for months. They are not adjusting. They're rude. They're slow. They aren't friendly in the slightest. It takes FOREVER to get your food. There comes a point where you need to make the tough decisions. read more

I've been to this Waffle House five times. Each time, I was greeted well and treated like family. The atmosphere is lively and fun. The manager really makes you feel like you're home. She takes care of her staff, and they are happy as a result. This means better food, service, and business for everyone. Thanks for being so great, y'all! Love, Dan read more

Had a mishap with my food but they QUICKLY fixed it. I got pork-chops this time, cheesy eggs, and smothered hash browns. We sat at our regular spot at the bar but it was EXTREMELY sticky. Just a local 24 hr. Diner so not expecting much. They could use a warm rag. read more

Packed house and after eating here I get why. When people say they love Waffle House, this place is the reason why. Staff singing with the classic songs playing (great voices in here btw). The bacon cooked to perfection!!!!. Food/service was prompt. You could tell the staff were moving as a unit and was just as entertaining as an episode iron chef. Hands down the best Waffle House EVER!!! read more

Stopped in to grab a bite to eat after a long day of travel. Our server Elizabeth was very patient with us as we had a few questions about the menu. (First timers!) She took care of our every need and was extremely pleasant. The food was awesome too! I got some to go. Thanks for making our experience even better, Elizabeth! read more

Great service. Food was prepared fast and hot. Little chilly if ya come early in the morning though.

Eggs were great toast was toasted hash browns were burnt 7/10 would eat again if dying read more

Waffle House - Toast - Diners Near Me - Lillington, North Carolina

We *love* to choose a local Waffle House for a quick, informal breakfast. We are almost always greeted with a big, friendly, "Good morning! Welcome to Waffle House!" No such luck here (at least not on this Tuesday morning). We are accustomed to WH staff working at a frenetic pace . . . taking orders, filling coffee cups, and working the grill. The crew here seemed operating in slow-motion. Two empty booths. Neither clean nor being cleaned. We went over and stood by one. We must have forgotten to turn off our cloaking devices, because we were invisible to staff. Two seconds before my internal countdown expired, staff came by to clean the table and we were seated. Four seconds prior to expiration of the next countdown, someone came by to see if we wanted coffee. (A dangerous thing, us without coffee.) Finally, order taken by a now pleasant waitress. Food arrived soon thereafter. Pretty much standard WH fare, except the whites of our over-easy eggs were clear and runny. No time to send them back; mixed into the hash browns, we moved on. read more

This location has always been very friendly. I can count on getting good food no matter what time I go. It's a nice thing to have something quick to fall back on after a long day. read more

Had breakfast here several mornings while visiting Lillington for a wedding. The food was inexpensive and good. Place was full locals who stopped by for either breakfast or a cup of coffee. What impressed us was that the wait staff was very friendly and remembered us (as well as what we ordered the day before), and as soon as we entered asked if we wanted the same beverages as we ordered the previous day. By the time we got to our seat, the coffee and juice were just a couple of steps behind. read more

Pecan pancakes. Waitresses went out of the way to make sure our 2 year old was content. Within walking distance of the Microtel Inn.

Food is pretty good but Lacy is far from friendly...acts like she is bothered you are in there ...Teresa helped get my order rite and was very friendly read more

Went out in snow to get something to eat. Well would you mow that Waffle House was the only place open. When snow shuts down the south at least you can get a waffle to eat. This is a good location and have enjoyed our dinning experience every time we go. read more

I came in this morning 3/17/2016 about 1130 am and this was so most pleasant experience I have had in NC. I stayed next door at the microtel...and got 10% off my food....the waitresses working there were so nice and happy and they all seemed to love working with each other. The food was delicious and I will definitely go back just because the customer service was amazing read more