Horrible customer service, very disappointing going in there. Older man with long hair was very rude and disrespectful.

MAJOR MISTAKE MADE You gave us the wrong order we ordered 2 pecan waffles but only got 1 and zero grits that we payed for!! Ambiance was ok at best read more

Waffle House - Wrong waffles - Diners Near Me - Jacksonville, Florida

Good food only if your willing to wait 10 minutes I recommend you to come with your family for company but overall good

We came to Waffle house and the line was long. If you ever been to the house, they get you in and out. My wife was at the front of the long line. I came in after finding parking it. Jeanette was the wnadering waitress. We sat down and waited about a couple of minutes. Then we waited about 2 minutes to take our order. We both de ided to get the patty melt. Wifey got the grits. I had the burnt has browns with cheese and onions. I ordered them crispy. I had uncooked has browns. After my last perfect bite of the melt, I had my 3rd cup of coffee to go. Waffle house is know for its fast and greasy food. There were gloves on all the hands, the waiters called out their orders in sequence. It is nice to get hot breakfast food at a reasonable cost. I am not a fan of Waffle house but today it did the trick. Waffle house is known from the south, north, east and west. Later gator! read more

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Late night treat after a concert in town was a wonderful one. Food was prepared quickly and tasted great. Staff working were friendly and professional. Seating was comfy and dining area was very clean. Look forward to my next visit and enjoy the dessert again! read more

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It was busy this morning! Clean restaurant and great service. The staff were cranking out the food! They all seemed pleasant and friendly. The food was great. We order two All American meals. The biscuits and bacon were made nicely. Will visit this place again read more

The service was EXCELLENT! The waitress was very patient with my grandson. Her smile was welcoming , we think her name or nickname was Red. My grandson absolutely loved his strawberry/whip cream waffle / he said the scrambled eggs with cheese were like "no other". He's from Texas so he had me look up Waffle House in his area, yes 30 min away! The place was clean and very relaxing. read more

Waffle House - Strawberry waffle, scrambled eggs with cheese, hash browns, toast - Diners Near Me - Jacksonville, Florida

Foods always quick and taste great other then that parking can be hard sometimes also everything is nice and cheap and can often time atleast when I go be nice and quiet read more

I thought this place had only been here for a couple of years but they said 5! It looks like every other Waffle House but upon entering it is cleaner, well staffed and somehow...nicer. They have a very condensed menu for breakfast and lunch which is a good idea. I had wanted one pancake but they only have waffles...what a hardship. I did order a waffle and two eggs with coffee. The coffee was tasty with the thick cups (which I like), the waffle tasted so good. New batter recipe or I just haven't had one forever?!? Husband loved his hash browns...everything was good. read more

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Last time my family and I went to eat breakfast, the old guy who clean the tables had the worst attitude with everybody.. he yelled at me as if I were a kid. Note: if he doesn't want to work just leave , you need to be kind and take care the clients . read more

I like the bacon and eggs here, so I stop in frequently. My wife and daughter, however, turn their nose up at it. No matter to me, I like the quick service, the reliable way food is cooked. No frills or fancy decorations, but I still stop at a Waffle House whenever I feel like a good, quick meal. read more

they need to give my man james here a raise. everytime he's working at this location i know im going to be eating good food, he's the best waffle house chef i've had. read more

The old guy who is cleaning tables have the worst attitude!! I never come back to this waffle again!!! bad service

We stopped in last night at around 9pm (1/19). Stephanie helped us. She is simply amazing. When we come back in the area, we will for sure come in to see you again. read more

Place was super busy when I came in. But I was served right away. The first cup of decaf coffee I had was burnt so I had to wait for a fresh cup. But other than that it was great. I was surprised by how fast I was served having a full house. And my server was really nice as well. I got my usual All Star Special. The grits came in a bowl instead of on the plate. Had to wait a moment for my bacon since I prefer it well done so I don't have extra grease on it. Everything tasted great. Definitely recommend this place highly. read more

Waffle House - All Star Special - Diners Near Me - Jacksonville, Florida

We only went here for takeout because we had a giftcard, the food was okay but no one wants pickles touching their hashbrowns. Also the little blonde girl at the front pocketed our change without asking or giving us a chance to tip her... really poor and sketchy service & very dirty location. I do not recommend, the small price difference at other breakfast spots is definitely worth it. read more

This has to be the cleanest, most underrated WH I've been to in the state of Florida. Came for a late breakfast with my son on a Tuesday and every available table was occupied, all but the lower bar seating. I decided to go ahead and sit since it was only us two; the service was great and the food came quick. ****** I started writing this review about a year ago, and I just visited for the second time. Although it was busy this morning, the whole experience at this location was consistently as great as the first. Staff greeted when we walked in, the table we sat at was freshly cleaned and the floor swept, food came promptly, and someone quickly took my money when I was standing to check out. In and out, just the way I like my dining experience with two little ones. read more

This Waffle House always seems to be pretty busy, but they know how to keep everything flowing. Even with all the waiting seats taken and people standing outside, we only waited 15 minutes on a very busy Sunday morning. The staff are friendly and attentive. The food is always what we have come to expect from Waffle House. We typically enjoy breakfast at this location at least one every two weeks or so. I am obsessed with their hashbrowns and waffles. My boyfriend loves to get just about anything with some gravy on top. read more

Waffle House - Hashbrowns with mushrooms, onions, cheese and jalapeños - Diners Near Me - Jacksonville, Florida

My moms food was burnt when we asked for it to be remade they they only gave her part of her food. My boyfriends food was so burnt the Hashbrowns were black. They were rude and constantly made smart comments because we wanted our food not burnt. They were horrible. read more

0/5 stars. Would not recommend. 4 groups waiting for a table. 2 dirty tables sitting for 10 min. No one cleaned them off. No one would even make eye contact with waiting customers. So my wife and I sat at the empty counter. That got us some attention. We were then told that the counter was for single diners. Uh, we're the only ones willing to sit at the counter, but ok. We can sit 1 chair apart and "dine separately". Nope. Not allowed by the lazy ass staff. We will not ever come back. read more

Stood for a while waiting for a clean table. Not busy. But they couldn't get their act together. Three occupied tables and three dirty tables. Only 1 person at the counter top. After a few minutes the cooks asked me if we were there to dine in. And when I told them we were waiting for a clean table, they started pointing to a table that had hash browns all over the bench and telling us to sit down. Really couldn't tell if they were joking or just blind. But it didn't look like anyone was interested in cleaning a table, so we left. read more

Good peoples behind the counter! They work hard and are very nice! Food came out quick! This waffle ain't awful!!!

While I have not personally stepped foot inside this location- my hubby grabs me take out every month when I am across the street for 2nd Saturday Market! My go to- scattered, smothered, covered, chunked & capped! This hot little meal can keep me going until after market closes at 2pm- and a hot meal on a chilly morning after setting up a tent and tons of merchandise goes a long way! Thank you for the fast, and yummy breakfast! Waffle House is under-rated in my opinion! read more

Worst Wafflehouse I've ever been to and its fairly new to the area. We were a bit worried when we pulled in as it was peak lunch hours and only other person in there besides the 2 workers and manager. We figured out why once we got our food. My "Bert's Chili" was cold (slightly warmed up on flat top in a skillet), bacon barely cooked at all and only a small fatty piece on my "bacon grilled cheese", I asked for crackers and the server said "they're probably stale"...she was right!!!....Just bad all around. The manager was running the grill so it explains why...If he don't care, why would anyone else working there care....The franchise owner should drop in and see how bad it is during the day. $42 for 3 of us and it was not worth eating..... Last time at his place!!!! GO SOMEWHERE ELSE!!!!!! read more

The order delivered was wrong and not complete. Service was mediocre at best. Some employees (like the cook) were not wearing masks. The staff did not keep people without masks from entering the property, which in this county is required. read more

Excellent service on a Saturday morning! The employees at this locations were phenomenal. We ordered two waffles for the kids, as well as the cheesesteak eggs bowl, along with a pattie melt. There was a long line waiting to be seated but the staff did a great job of serving food quickly and turning the tables. They had around 10 people working today, and they were all working as a team. Our kids enjoyed the interaction with the staff, and enjoyed the hats they were given. The food was fresh and cooked to order. I highly recommend the steak bowl and add eggs. Tip - They have another menu that has omelets, steaks, dinner options such pork chops, and other variety of sandwiches. Please ask the server. Excellent food and service! read more

Waffle House - Great People at Waffle House! - Diners Near Me - Jacksonville, Florida

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This is the worst Waffle House I've ever been to. I've been here multiple times and the wait staff is always unfriendly, rude and confrontational read more

We had fast, friendly service. The cook asked us exactly how we wanted our waffles (extra crispy), and our server, Justin, was friendly and took our order fast. We didn't need to ask for a refill for our coffee. We got it right away. Next time we want a late breakfast, this is the place for us. It was fast, affordable and great staff. read more

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Well we had a thing or two to do early today before the heat hit. As it was when we finally got every thing done the thermometer in the truck said 91 degrees. Plenty hot. We went and dropped laundry off at a new and different laundry which was my stuff. But Maddy had some cleaning to drop of also. The we started on the way home but we were really hungry. We stopped off at the first place we came to. Waffel House. Will I never learn ? Very very noisy. Loud juke box country western naturally. The tossing of dishes and pots and pans part of the Waffel House dining in. Last stop for us. Problem is the food was really good, the service could have been better if the waitress did not forget a few things like the water, coffee, and extra napkins. So all and all the food experience was good the rest of it not so good. Any way a picture or two makes life interesting. Then went to Wally World neighbor hood market and finished up and came home WHAT A DAY !! read more

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Terrible service. This is mainly about the night shift people and how they take so long with so little people. This is also about how the overall waffle house and how it is run by the higher ups read more

Have to say I was pleasantly surprised by the food. Even the coffee was good. Place was clean and waitress was super friendly. Only negative was that the blueberries in my waffles were imitation and not real blueberries. So if you go and want the blueberry waffles just know they are fake blueberries. This was the only thing I didn't like about my breakfast. The waffle itself was very tasty but I did not like the imitation blueberries and picked them out. I can't understand why they don't use real blueberries especially since they are in season right now ‍ read more

Extremely poor take out service. I was in the lobby waiting on my food for over an hour and a half. I watched people that come in 10 minutes after me eat and leave. I complained to the manager about this matter and she argued to me about them being professionals. The whole experience was horrible and I will never come back to this waffle house. read more

I went to the Brand New Mandarin location for the first time this morning and the place was a complete disaster. No clean tables to sit at. The employees were too busy laughing and talking and didn't even recognize that I walked in at sat down at the only half way clean station. No greeting at all. I grabbed a menu and waited 15 minutes before deciding to leave. I over heard one of the workers say that they are not servers. They must have had some callouts. I rushed over to the Baymeadows location which is where I normally go and received the kind of service I should experienced at the first location. I live in Mandarin and so I expected great service from a brand new and fresh location. I may try it again before I totally write it off. I wish we had decent early morning breakfast choices in this town. I'm giving one star only because I can't post with no stars. read more

This was our first visit at this location. It was a busy Sunday morning with a wait. However, there was a greeter at the door to add you to the waiting list. The wait was only 15-20 minutes. The table was clean, the coffee and food was hot, and the service was quick and friendly. And although there was a wait, we were never rushed to eat and free up the table. read more

My family and I went to the Waffle House on sanjose blvd in Mandrian today at 4:15pm to get a late afternoon waffle. When we arrived a female employee was sitting out front smoking a cigarette, there were no customers inside. She got up and went inside to take our order. Once we placed our order and started to go back outside too wait in our car. We heard the cook tell her that they didn't have anymore waffle batter.??? How does a Waffle House run out of batter and why didn't the waitress know about this before she took our order. Very disappointing. read more

Went on Christmas Day! Sat quickly at the bar. Place was packed with people. Staff was all friendly and attentive. Our server Amanda was great! Food was great especially the grits! read more

Been to this location many times. Am a big fan of Stefan, the host and Taylor, my favorite server. I've been in the hospitality industry for 30 plus years and these two GET IT!! The food is always good also but I go there often because of the way I am treated. Keep up the good work! See you soon! read more

In the past, I had great service from the wait staff and food is pretty good. Today, I was extremely disappointed to be treated so rudely by, Stefan at the San Jose Blvd location in Jacksonville, who was seating those who came in the door. When I asked how long, since it was very busy, he said 10-15 minutes. He asked how many. I said 2. That's it. He didn't write it down and didn't ask for my name. Other people came in after me, he grabbed a clipboard and wrote stuff down for them, which he didn't for me. So naturally I thought he needed my name. I tried to ask him if he needed my name. In a very rude and unfriendly tone, he said "ma'am, I have you down". When I tried to explain that I wasn't sure if he needed my name or not because I couldn't figure out why he was so rude to me. He then said " I already acknowledged you from over there". This is very poor customer service. I'll never go back to Waffle House if they have to be so rude to customers and can't even answer a simple question. There are way too many restaurants to get breakfast at to put up with rude service. read more

We waited 20 minutes to place are order with almost no one here. I asked for a different menu and I had to wait at least 10 minutes for it, they do not wear hair nets and almost never wear gloves. I do not recommend. read more

Me and d didn't get r drinks on time and have Cotten mouth real bad. Everyone else has water with lemon and we r sitting here dehydrated as hell read more