I am writing this review because I was surprised to see that enough people had rated it low enough to give it just 3 stars. I have only written two reviews before on "chain" restaurants and it was because of awesome customer service. This time is no different.
On a recent early morning road trip out of state, my gal pal and I were starving and looking for quick and easy breakfast sustenance on our route. The Waffle House provides. So we planned a stop and followed the exit, pretty happy to get some WH since they aren't around in our neck of the woods.
We stayed simple with some eggs, toast, grits, hashbrowns and a waffle because "When in Rome....." you order everything.
Food was well cooked and my over medium eggs were pretty dang tasty. You really can't get too much wrong with breakfast foods, yet somehow I have had it happen at places time and again. So the fact that this place had our food to us quickly and cooked well was already a major perk, especially since this was an early Saturday morning visit and the place was pretty packed.
But the real reason for this review is the awesome staff here, who not only greeted us at the door with someone to open it and welcome us in, but had an entire staff yell out hellos and good mornings. We were road weary at this point so just that simple element was enough to let us know we had made the right choice.
Our waitress was so friendly, so helpful and quick, and even though she was being requested all over the counter for odds and ends and orders, she always made sure our drinks were full and was just the sweetest. I actually regret not remembering her name because she was delightful. We felt like we were regulars at a local diner instead of just dropping in on a place off the freeway.
Another added bonus was that when I went to the restroom there was an employee waiting there, as well, and she insisted I go first, despite my protestations, and was just so friendly, once again, that I left smiling and happy and wishing I could tip her, too. Just going beyond the call of what normal job duties imply is what makes this particular Waffle House stand out from the pack of however many I have frequented throughout the years (and in my young days of late night clubbing, there were plenty. Trust me on thAt.)
So, in conclusion, if you want fast food delivered with a smile and then some, if you want to feel welcome and warm while traveling, this place is definitely worth a visit, chain or not. Good food at good prices is something everyone can enjoy, for sure, but great customer service and smiles are priceless. Thanks again, to all the staff, for making our road trip that much better. read more