We have run a fair bit of business through here the last few years, but we won't return as trust and confidence has been entirely eroded. We brought in our vehicle for some codes and were looking for guidance and then subsequent repairs. After the oil filter was pulled, we were told we needed a new engine - to the tune of 18,000! The shop told us the filter was completely full of metal contaminant and there was nothing further to inspect. This made little to no sense as we had no loss of power, no ticking, knocking or other signs of engine trouble. Completely confused and at a loss, we opted to pick up our vehicle and obtain a second opinion at an alternate shop. That next shop proceeded to pull the oil filter and while some contaminant was noticed, there was zero evidence of any metal contamination. They pulled the filter apart, searched it, ran a magnet and could definitively confirm there was no metal present. The shop was able to uncover the oil pump solenoid was not functioning properly due to a blocked screen. We replaced the oil pump assembly, and it is running perfectly without further incident. It seems as though the technician cut many corners by not proceeding to review the oil filter to confirm what the contaminant was. Had we blindly listened to Wade Bryant, we might have unnecessarily spent a small fortune on a new engine that was absolutely not needed! read more

I was quoted about $1,000 to repair a P0496 ("EVAP Flow During a Non-Purge Condition") code. The price seemed high, and I was told Ford/Lincoln no longer sells the individual purge valve, so the entire assembly would need to be replaced. When I asked for the part number after being told the assembly cost around $700, I was told they couldn't provide it or couldn't see it in their system. From my understanding, many modern repair systems (such as AllData, Mitchell1, and Shop-Ware) typically display the manufacturer part number alongside pricing, so I found that explanation confusing and it made it difficult for me to verify the quoted part and compare prices elsewhere. read more

Just left Wade Bryant and felt totally ripped off. It was a classic bait, and switch. They showed me a piece of paper that said, my total bill would be 2 38 0 8. Yet when I picked it up, it was over $400. Because apparently there were a number of total bill lines on my receipt. But that is not how it was presented to me. They put a list of things it needed to be done of which one of them was to replace a very dirty air filter which is interesting because I replaced it two weeks ago when I had my oil changed. I would not recommend ever going there. read more

Wade Bryant's Auto Repair - Note that none of those numbers together add up $238...Hmmm - Auto Repair Near Me - Bend, Oregon

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Best experience at an auto repair shop. Came in for a brake check (as another shop quoted me, suggesting full back brake repair) and W.B. found no brake issues. Went ahead with some routine maintenance and battery change. The full check, inspection and pricing breakdown, and friendly staff made what could be a stressful situation absolutely stressless! Will be recommending! read more

Competent technicians, friendly staff and fair prices. So grateful I found this place - it will be my new go-to spot in Bend!

Transmission was going out on truck. They ran multi point inspection $400 then changed transmission fluid $600. After $1000 they said it was in perfect shape even though overheating by 30-40 degrees. It stoped shifting now I am buying a transmission....wish I had that wasted $1000. read more

We take our personal and work vehicles to Wade's. This shop is clean, they have an excellent communication system with inspection notes, pictures, estimates etc. Christian and everyone up front is informative and communicates about the process. We've yet to have a bad experience in 3-4 years. read more

They are good at investigating problems, and they are careful not to replace parts that don't need replacing. I trust them to work on our cars read more

These guys were amazing! For starters, they answered the phone at 4:40pm on Friday. Many others didn't. We either got voicemail or the answer that everyone was booked out for the next 6 weeks... We were traveling in Bend, hauling a large trailer with our diesel truck. Our check engine light came on. We figured out that it was one of the engine thermostats...which meant we wouldn't be able to haul our trailer home (or even drive the truck empty over the pass) without fixing the problem. Essentially, we were stranded. This shop answered the phone, and initially referred us to two other places. But, then they actually called us back and said the shop owner would take care of the problem for us first thing Monday morning. And they did. They even showed us the malfunctioning part, which was nice to know there was a real problem... read more

Before Wade passed away he sold the business. I continued to go there and after supposedly repairing a loose crankcase pulley a month later the problem returned. I had it towed back and was told I needed a new engine. I had it towed to a mechanic friend's place and he took the pulley off and nothing had ever been replaced, just tightened. I was charged for parts that were never replaced. I usually ask for the old parts but didn't that time and got hosed! Wade was an honest man! I wouldn't trust this shop to do an oil change. read more

I had the best experience with Wade Bryant. Lee Ann is AWESOME. She kept me updated as to how things were going and made sure I got my car back before end of day. I just could not be happier with the service and how great my car is doing. I am so thankful to be driving around with ice cold A/C!! I will be back again whenever it's time for service or an issue come sup and am more than happy to recommend these folks to anyone who needs a great mechanic. Thank you!! read more

I got BURNED! Went in for front suspension repair & got estimate. They called the day of the job and told me it needed more parts/labor (more $$). I asked if they would be able to align front wheels with just the work they estimated, and they said yes. Picked up vehicle and was told it wasn't correctly aligned, as they promised. Woman behind desk was extremely rude & I asked to speak with owner -- and he turned out to be just as bad. They made no offers to correct anything. I do NOT recommend Wade Bryant. read more

We were in the middle of a road trip, when our check engine light came on. Rather than risk it, we checked for AAA approved shops. The first place I called said they could get me in Friday. To run a diagnostic. (It was a Monday morning.) Called Wade Bryant's next. They got me in, diagnosed the issue, and had an estimate ready. The problem was something I've had worked on before, and they showed me why I was having repeat problems. (The difference being factory parts versus knock-offs.) It was more expensive, mostly due to the factory parts, but they showed me the engineering changes from the old parts to the new and showed me why the old part failed. (And why the manufacturers changed the design.) They had estimated about a day to get the work done, so I had to get a hotel room. However, Matt and Shane were awesome and fast-tracked getting the parts and finishing the repairs. They got us out the door before closing time, and we got to continue our vacation. (Bummed to eat the cost of the room, but more excited to get to the coast!) They were great to work with in every regard, and this would be my shop if I lived in Bend! read more

It's unfortunate I have to write this review, as the employees of Wade Bryant are great people and I had no trouble with them. However, the short answer is they misdiagnosed my truck's issues and I ended up paying a lot of money for something I didn't need. The long answer: My truck had been having some issues for the past 6 months that I, my tow truck driver, and a close friend thought was likely the fuel pump. I got it towed to Wade Bryant and gave the employees an in-depth description of my issue. They said they would check it out over the weekend. They called the following Tuesday and said they were able to get it running (they were unable to recreate the issue I brought it in for), and the problem was likely not the fuel pump but a long list of other issues that would be considered routine maintenance (spark plug, spark plug wiring, belts, hoses, etc.). I asked them again about the fuel pump, reminding them that the issue only came around after the fuel gauge was below 1/4 full. The assured me they thought it was the basic repairs, which totaled just under $1000 when it was all said and done. I got back at the shop and was able to get it back to Portland, where I live now. The next day, I go out to a restaurant and when I leave the restaurant to go home, it doesn't crank -- same issue as before. After finally getting to recoup some cost from the first repair, I took the truck into the shop last week. They said after a diagnosis, everything looked great EXCEPT for the fuel pump, that looked like it needed replacing a long time ago. Since getting the repairs done, the truck has been running great. Partially because of all of the new gear under the hood (repairs I could have mostly done myself if I still lived in Bend), but 90% because it has a functioning fuel pump (a repair I couldn't do myself). Once again, I don't think it was malicious. I just wish they would have been more thorough considering I was fairly certain it was the fuel pump. But, after the $90 inspection fee (new shop charged me $35) and the near $1000 in routine maintenance, I have to write an unfavorable review. I hope Wade Bryant treats their customer better in the future. read more

With automotive service the most important factor when deciding where to go is TRUST. Can you trust that you are getting the right work done and for the right price. With Wade Bryant, I know that is exactly what I am getting - excellent mechanics doing just what is needed for the right price. I am in the mortgage business and believe me, I know how important it is to work with reputable and trustworthy people with the right tools and skills. Wade Bryant and his team have always done an excellent job, and they have been very timely and very clear with me what to expect. I don't hesitate to recommend Wade Bryant's Auto to all of my friends, clients and family. read more

The team at Wade Bryant's really took care of us when we were in a bind. We are a professional landscape maintenance & snow removal company, and one of our plow trucks went down in the middle of the big storm at the end of Feb. 19'. They got us in right away, diagnosed the problem, and had us up an running the next day! Their communication was excellent and they were all very professional. We highly recommend them. -Green by Nature LLC read more

This company has a nice, clean waiting room. And that is the nicest thing I can say about them. They charge premium prices for their labor, but you can't depend upon them. We needed an expensive repair made and they blew us off. The part never arrived for the $1,000 plus repair. And they never called to explain. We would up going to another repair shop in town. read more

Great locally owned auto shop! Honest repairmen, friendly office staff and accurate quotes. Fair pricing. Service is quick and scheduling is accommodating. Ask for Shane, he's the best mechanic around! read more

my 20+ yr mechanic retired, 2 later was recommend to go to wade bryant s / what a great choice, go to shop, excellent svc, front desk, 10+excellent, mechanic 10+ repaired 23 ford explorer, 4 a price i could do, discounteditems n no charge for multiple items aaa recommend n long time local bend oregon business, that we need to support day 2 day , pluse current situation ray guardado bend or read more

It is never a great time when you have to take your vehicle in for service but the folks at Wade Bryant's make it relatively painless. I have taken several of my vehicles there for regular maintenance and repair and have always been treated fairly. Communication is great with clear expectations bet in advance both Lee Ann and Matt are responsive and pleasant and the work has always been done on time and as quoted. read more

Spent hundreds of dollars for nothing ! I brought my vehicle in because the AC was not working. They replaced the accumulator and orifice tube. After paying for the repair the service writer told me that the system had been contaminated with desiccant from a failed part. She told me that AC could stop working at any time which it did less then a mile from their shop. They should have informed of the issues and the best course of action to repair my AC. The system should have been isolated and flushed with solvent at minimum, I paid for parts and refrigerant that are now ruined and the labor to install them. I would never use their services again! read more

My car had some issues with the battery and they were able to service the car and get it back to me within the same day! They had fantastic staff and quick service! I would 100% recommend you visit Wade Bryant's if you have any car issues in the future. read more

Great fast friendly service. AAA approved auto repair. Good prices. Community oriented.

Saw the great reviews and was excited to try a new car repair place because we just moved to Bend. I should've been tipped off by the fact that no one answered my request for an appointment on the website. When I took the car in I said it had exhaust problem and it might be the manifold and there was a shimmy that might be a low tire. I was told it would about $80 and assumed that would go to fixing the car. They called to pick up the car and was told they put air in a tire (didn't fix shimmy it's still there) i asked about exhaust and if it was the manifold how much it was to fix it. I was told it probably is the manifold but they didn't have a quote. But they would get me a quote soon. Weeks go by. No quote. Wait I brought it in to be fixed! Now I have my car back with nothing fixed, never got a quote plus I paid $80. Hmmmm read more

I couldn't be happier with the service and respect I have received over the last year with Matt & Leanne and the services provided. A friend and vehicle recovery specialist referred me to the shop after another location caused me tremendous expense and hassle. I've returned 2 more times for other issues and found that Matt & Leanne provided me with options that we're in my best interest. Will definitely be back. read more

Very happy with their service and communication. They always give us an estimate before doing any work, and their rates are competitive. Highly recommended. read more

Wade Bryant's always does and amazing job with our vehicles. The customer service is wonderful, their prices are reasonable and their honesty is like none other. Honesty in a mechanic is not always easy to find, but I trust Wade Bryant's completely!! read more

Everyone was very friendly. Matt kept me updated every step of the way with my car repairs and gave me accurate estimates. Would highly recommend! read more

I tried to post a review before, but doesn't seem that it got posted. We were on a long weekend skiing trip to Bend from Portland when my Battery light came on, traveling through the pass at Mt. Hood. I wasn't quite sure if it were a battery problem or an Alternator issue, but suspected the worst which was the Alternator. Sure enough, the windshield wiper, and then the console lights started to go out and the car eventually came to a stop (safely) about 13 miles west of Warm Springs. It was later in the afternoon and my concern was that we could not find a place that we could make before they closed. AAA helped us to find Wade Bryant's, but also found out that they closed at 5pm. It was Friday and I was not hopeful that they would wait for us. After calling Leanne a couple of times and keeping her posted on our status, she found one of their mechanics who could stay after 5pm and wait for us. She also found the part after calling 2-3 Auto Parts places. My car is an older model Lexus and is not always easy to find parts for, outside of the dealership, but she found one place which happened to have one of these alternators. We got towed by AAA and made it their facilities by about 5:30. To our surprise, Leanne and the owner were very welcoming and made us feel very comfortable in this stressful situation. They took the necessary time to fully check the electrical systems and verify that it was in fact the alternator. The proceeded to get the new alternator installed within an hour and got us on our way with smiles and handshakes. I think they truly salvaged our weekend and turned a bad situation into a small speed bump which made us very happy. We definitely recommend them and really appreciate their help in this situation. Thanks to everyone at Wade Bryant's Auto Repair, you guys are fantastic and definitely run a full 5-star operation !!! read more

My mom, sister and I all take our vehicles to Wade. He's saved us thousands in auto repairs! A large oil change chain in town failed to spot an issue which they claimed they checked as part of their "checkup," and as a result the vehicle was rendered immobile and we had it towed to Wade's. He was able to pinpoint the problem and actually phoned the oil change chain himself and had them cover THE ENTIRE COST of the repairs. Wow. Above and beyond service. A year ago, I had my left axle replaced on my vehicle. Everything was fine until about a year later, when I had a noise that sounded like the same axle? I took it in and they ordered the part (which was a little over the year warranty) and replaced it due to the faulty part for NO COST!! They're reliable, the service is wonderful and they are certainly a mechanic you can trust. read more

ello Central Oregon community....I really don't like writing bad reviews about local businesses, but this time it's well deserved. We took my minivan in to Wade Bryants Auto Repair to have the air conditioning repaired. When we picked the van up it cost $181.00 and we were advised the wok was warranted. Exactly 1 week later the air conditioning went out again. They advised us it will cost an additional $550.00 to fix it this time. A complete rip off, not to mention they couldn't get their stories right on anything. We researched what they said they did and now what they stated needed to be done and nothing meshed. They essentially pocketed almost $200.00 for doing nothing. Don't go here for your automotive needs. read more

Quite simply, this is as good as it gets. They are very honest and professional. Their prices are fair and they do what they promise. I've used them for about 10 years now. read more

This place is great, friendly and fair. When the repair on my truck was more than I wanted to spend on it, they bought the truck from me! Brought my other car in for repairs soon after and service was done quickly and correctly. Matter of fact I am about to take another vehicle there this week. :) read more