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    Waco Loft Living

    4.5 (2 reviews)
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    Services - Waco Loft Living

    Property management

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    Central Texas Property Management

    Central Texas Property Management

    (10 reviews)

    I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

    It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

    Shamrock Property Management

    Shamrock Property Management

    (19 reviews)

    I'm very new to renting from Shamrock, but I've had a poor first impression. I looked at the…read moreproperty in September and it was nice but messy. There was a lot of stuff leftover from previous renters. I was told the property would be available on October 15th at the earliest, as they needed time to clear the stuff out and clean it. That was fine with me. I made an appointment to meet up with the leasing agent for the walk-through on the 15th, but about an hour before we were supposed to meet, he texts me saying he already did the walk-through, and left the keys at the property for me. So I arrived and found that the items left by the previous tenants were gone, but the property had not been cleaned. Bugs in the dishwasher, food stains in the microwave, and grime in the toilets and tub. Dirt, dust, and cobwebs. I sent pics to the leasing agent and asked for a cleaner, and never heard back. I followed up later in the week, still not able to move my stuff in as it was too gross, and the leasing agent "let the office know" but nothing was ever done. I finally had to hire and pay a cleaner so I could move in. This was unacceptable. Properties should be deep-cleaned between tenants, no exceptions. In a $1000+ monthly rental, why should I have to clean a stranger's foodstuffs out of a microwave before I can use it? Absolutely disappointed in this first impression.

    DO NOT RENT HERE We rented a house with them for 2 years never missed a payment when we first moved…read morein the floor was damaged and we told management about it and told them it would be a problem two years later now that we're leaving they are charging us the floor damages on top of other damages we didn't do and have proof of the owner is very disrespectful and doesnt seem to care about anything but screwing people out of their hard earned money

    ROCK Properties Realty - Merry Christmas from ROCK Properties

    ROCK Properties Realty

    (7 reviews)

    I first started out as a renter. I thought it was quite odd that even with amazing credit and great…read morerenters history that we were required to pay two months of deposit +1st months rent upfront, but whatever we had the money. As we rented a home from them, there were many repairs that needed to be done including a faulty kitchen light but the repair was left because he didn't deem it necessary. So for the almost 2 years we lived on their property unfortunately my kitchen light worked only about half of the time. At one point in time, A Watermain broke in the middle of the night and when we contacted our landlord which was rock properties, we were disregarded, even though we had young children the landlord didn't bother checking up the next day on whether or not the issue got fixed or if the water was still leaking. I had to call him. Needless to say again another day passed and after arguing for over 24 hours that it was a sprinkling system that was broken, (we had no sprinklers) he sent a handyman to dig a hole, to investigate because we were not believed- The handyman told him that he could not fix it. So the very next day again this is on the third day of no water for my family and young children, he finally sent a professional who found the issue. Because they were going to charge a pretty penny to fix it he almost tried to make them go home and wait another day for the handyman to come back and fix it himself!!! Also, when we first moved in I told him and sent him pictures that the bathroom had a leak coming in through the roof. He disregarded me for months and months until about a year and a half in when he could no longer ignore the damage and then he paid me or was supposed to pay me anyway $50 to paint over it with mold killing paint. I definitely doubt that the owners of the home would approve of such a cheap repair on their investment home. Then, because he kept a promise not to raise the rent we decided to try and use him as a realtor. The very first home that I went to view he insisted that I should not waste his time with viewings if I didn't want to buy the house for sure. I was questioning how I would know that I wanted to buy the house without even seeing it! At any rate, once we decided to move we had the house empty for about half a month to make necessary repairs and what not. He decided to move in another tenant even before our lease was completely over not giving us enough time to finish all of the repairs necessary (literally, spot painting of one room, as we kept the house in mint condition)!!! He then kept all but $350 or so of our money after we had given him over $3000 to live in that home. Overall, we were charged for repairs that weren't ever made, because I have talked to the current residence. And he broke the law by moving another tenant in without our permission to break the lease first. I definitely would not recommend them for renting, or for buying. The owner of this company is awful unfortunately I am sorry to say. Be careful because he will take your money and leave you without options to recover it!

    Walter got my house sold in 5 days, for a good price. He was able to give me good advice and work…read moreto be done to it to help it sell well. He also went above and beyond when it came to helping me get the work done (I used a painter he uses for his own properties and he handled the entire interaction).

    Waco Loft Living - propertymgmt - Updated May 2026

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