I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

They keep your deposit. My duplex was spotless. Crooked business and owner. All the reviews…read moreeverywhere speak volumes. Rude and dishonest.

If I could give a zero star I would. I lived in one of their duplexes for two years. When my lease…read morewas coming up I looked for a new place and found a house that better suited my needs. When it came to Harrell being cooperative with me or the new leasing company, it was awful. They were rude and short and would not help me with any documentation I needed for the new leasing company. Thank goodness the new company accepted screen shots. Now, on to the move out process with Harrell. I followed all move out instructions and requirements to the letter. I also got my carpets professionally cleaned and deep cleaned my unit and appliances over three days. Per my lease, I paid $1000 security deposit, $400 in pet deposits, and $65 for my garage remote... again per the lease, all refundable. I'm not the best at math, but that adds up to $1465.00. Knowing this, why did Harrell say that the deposit amount was $1315.00? That didn't add up. On top of that, they took $583.43 from the $1315.00 deposit. They cited $354.38 for painting and $91 for cleaning! I have never not gotten my full deposit back and couldn't believe what they took. They also cited things that were not accurate such as missing bulbs and a smoke alarm battery. All of my bulbs were working and none of my alarms were beeping when I left the unit. I don't even care about the little stuff though. I just can't get how they charged me for painting and cleaning. I will never use them for anything ever again.

I'm very new to renting from Shamrock, but I've had a poor first impression. I looked at the…read moreproperty in September and it was nice but messy. There was a lot of stuff leftover from previous renters. I was told the property would be available on October 15th at the earliest, as they needed time to clear the stuff out and clean it. That was fine with me. I made an appointment to meet up with the leasing agent for the walk-through on the 15th, but about an hour before we were supposed to meet, he texts me saying he already did the walk-through, and left the keys at the property for me. So I arrived and found that the items left by the previous tenants were gone, but the property had not been cleaned. Bugs in the dishwasher, food stains in the microwave, and grime in the toilets and tub. Dirt, dust, and cobwebs. I sent pics to the leasing agent and asked for a cleaner, and never heard back. I followed up later in the week, still not able to move my stuff in as it was too gross, and the leasing agent "let the office know" but nothing was ever done. I finally had to hire and pay a cleaner so I could move in. This was unacceptable. Properties should be deep-cleaned between tenants, no exceptions. In a $1000+ monthly rental, why should I have to clean a stranger's foodstuffs out of a microwave before I can use it? Absolutely disappointed in this first impression.

DO NOT RENT HERE We rented a house with them for 2 years never missed a payment when we first moved…read morein the floor was damaged and we told management about it and told them it would be a problem two years later now that we're leaving they are charging us the floor damages on top of other damages we didn't do and have proof of the owner is very disrespectful and doesnt seem to care about anything but screwing people out of their hard earned money

the day i moved in they went to inspect the place not before that same day hours before to be exact…read morethey had a cleaning guy that smell like marijuana come to re paint the tub that need to replace and dust ceiling fan now this the day i move in he arrival the same time the movers did the place was very dirty the previous tenant had moved out just days before and they just moved me right in when i called to report the issue they never apolige she respond tell the guy what to be done he said no i only came to paint the tub so he said write down and i be back next week to fix any issues after i alread done paid $1595 for a deposit and 1595 for rent the purpose of the deposit and here i have the same issues and still waiting to hear from the owner

if I could I would give them a zero star. my husband and I were to move into one of their…read moreproperties and did not because unlike most property management companies they charge $1000.00 pet fee per pet and this just started like around 1 November. steer clear of Bluebonnett as due to this it made my husband and I temporarily homeless, and he is a disabled veteran so this has put extra stress on us now and messing with his medical. New tenants shouldn't have to pay for old tenants mess ups and this is not how you should treat anyone let alone someone that's disabled and served the country. this is a warning STEER CLEAR

I worked with Brad Wetzel of Bridge Realty to sell my house in Killeen. Brad was extremely…read moreprofessional and went above and beyond to keep me informed. I moved prior to the sale and he really went out of his way to insure needed repairs were completed by reaching out to contractors and making arrangements for payment. He even cleared up an issue with an old lien that had never been removed. The house sold for a good price and closed quickly. I highly recommend Brad and Bridge Realty.

From the owner: Bridge Realty focuses on agents education and professionalism! It is very important to be well…read moreeducated to be able to serve our clients with the highest level of service and ensure they get the best property for their money! There are many Brokerages that Buyers, Sellers, Landlords and Tenants can choose from and we strive to be the preferred Company due to our expertise and results!

I live at 5106 lake shore drive waco tx. Eddie King was…read moreinstalling a gutter for another unit and saw I was painting my window panel and ask where he could get some of the paint for the gutter brackets ... I told him the condo association provides it but he could have some of what I had ... later he noticed I was having trouble crimping the wire stop on my new gate latch and volunteered to help. Super friendly and nice. Went above what he was there to do to help.

Amazing customer service, works with their tenants well. Would strongly recommend renting from them.read more

I stayed with Carbajal for 5 years and I can actually say these people are great. Anything that…read moreneeded to be fixed in the house, they tended to it in a timely manner. There is so much positive things I could say, but seriously give them a chance. Nobody is perfect, but Carbajal exceeded my expectation based off the reviews I have seen in the past. Thank you Carbajal Realty!!

if I could give zero stars I will I recently got my deposit deduction back and it is outrageous…read morewhat they tried to charge me for a toilet paper roll $15 and the smoke detector batteries were $18 the best part of my deductible was the cleaning and trash removal I have an entire video of the house that I cleaned they charged me $200. the Carpet was absolutely disgusting before I moved in even God himself wouldn't be able to get those stains off of the stairs they charged me $189 for those stains in the carpet and then the holes in the wall that were also there before I moved in charged me $100. I was a baylor student so I am a reliable source when I say absolutely do not go through them. I emailed someone there I will give you guys an update on what they say back.

Our experience with buying our first home in Waco was as smooth and seamless as buying a home can…read morepossibly be thanks to our incredible realtor, Sarah Martin. Her communication with us was so thorough and helped us understand everything along the way. We will absolutely be working with her again in the future and cannot recommend her enough! If you want a realtor who will be there every step of the way and get things done in a timely manner, this is your girl. Seriously the best of the best!!

Teresa Dickenson at Kelly is phenomenal!! She made the process of buying a house as stress free as…read morepossible! I would recommend her to everyone I know. Thanks so much for your help Teresa!

I was impressed with the staff that assisted in the rental forms and applications, especially…read moreTracee.

piece of crap company. they are rude and don't answer calls when things need to be fixed. Justin…read morethe manager/owner will block you on his phone instead of helping and never return a call. they will promise you things with the property you will be renting from them and then never follow through. This year has been HELL. very unprofessional.

This company is remarkably terrible. Poor customer service, unethical business practices,…read moreapparently the accounting books are a mess because they have been double charging for rent me and didn't even notice until I took a deep dive into my spending history. Wont refund me any of the money but will put it towards credit if I ever rent from the again (haha never). Work orders to fix out house takes weeks, not an overexaggeration. Hang up on you on a call if they get mildly irritated at your genuine questions. Seriously a fowl company. Very Deceptive in the things that they tell you, we were told in an email that we would not have to pay utilities but they hid in the contract that we would have to and started charging us. The problem is they own everything. Someone please come in with an ethical renting company that prioritizes customer needs.

If you are in to paying a company your hard earned cash to get treated like their child... scolded…read moreand berated for asking simple questions like... "what are the demonsions of the room I rented" (not listed on the website). Or "can you connect me with my assigned roommate". This Wendy lady literally said she doesn't have time to answer these types of "dumb questions" and hung up on my son. Unfortunately we signed a lease before we found out how aweful of a company Brothers management is ... This is one of those time when Yelp should have negative star ratings!