Good Waze delicious and service was amazing. Yajaira was so friendly and helpful!!! Will come back again!

I go to WaBa grill to get 3 chicken bowls for my family for dinner. I see the employee put the the bowl on a scale to weigh it & proceed to take chicken off? Really? So, I come home with dinner with a bowl of rice & a sprinkle of chicken. My mother even said, where's the chicken. Horrible experience once again. Thanks WaBa Grill. read more

WaBa Grill - Fast Food Near Me - San Dimas, California

the last time i went there i was the only customer and it took them more than 30 minutes to prepare my food. and when i follow-up they throw attitudes on me. i am not planning to go back there anytime soon. read more

Yajaira is an amazing employee and is always friendly. She makes sure our food is as how we would prefer since my son has allergies and is always willing to help us with anything we need. Keep up the great work! read more

Imelda was so nice! She got everything down and made sure I was taken care of. I will definitely be coming back!

i don't come here too often but when i do the customer service is great the young lady who takes me order is very polite only complaint is the ac such a shame they have to work in that condition read more

Yajaira took our order and it was our first time here. She was very kind and helpful especially when helping me with the plant based options. Would come again! read more

This location was very busy when I visited here. There was only one person working the register and she looked very flustered. I ended up getting the chicken and steak plate. Overall the food tasted good, but nothing memorable. I also noticed that my friend had more meat on his bowl than I did on my plate. This was a little discouraging considering I paid more for the plate. I will make sure to never order a plate again. Overall just a 3/5 experience. read more

My food was cold and wrong. Had the tacos at a different location and they were good not at this location. I was supposed to have 1 shrimp, 2 beef I got 1 shrimp, 1 beef, 2 chicken and all were cold. Sucks! What a waist of money! I won't be going back this seems to be a trend at this Waba grill. read more

Went in today and there wasn't any electricity. Workers told me it wasn't the first time either. I got my food but I didn't want to eat it bc I couldn't trust it was prepared up to health and safety standards since it was dark and smoky in there and staff was pushing through terrible working conditions. Not coming back to this location. read more

Like tf is this! Barley any chicken, rice low AF!! To top it off poor customer service read more

WaBa Grill - a plate of chicken and rice - Fast Food Near Me - San Dimas, California

Service was quick & yajaira was so helpful figuring out what to order. Will definitely be back soon

Yajaira gave up good service when we came in to grab some dinner soon before they closed!

How does a food establishment run out of meat during the lunch rush!?! Unacceptable! Was told that it would be another 20 minute wait, 10 to heat the grill and another 10 to cook. I'm sorry but I'm not rushing on cooking chicken. read more

i interacted with two workers while i visited this location today, i myself work in fast food so i know the difficulties of dealing with others & might i say this young lady zuleyma she was extremely polite & welcoming i was greeted nicely by her & i appreciate her attitude, there was also a young man named jose who was very friendly & had such a welcoming smile, i can tell when someone is a good worker & he most definitely is one! i ordered a chicken teriyaki bowl with white rice, tasted amazing & was fresh. Definitely coming back to this location. Thank you Zuleyma & Jose for making my experience great. read more

It was my first time at this place and had great customer service, the cashier zuleyma was very nice and very welcoming and definitely knows what she's doing. My food was delicious and they we're really fast with my order. read more

The San Dimas location has gone downhill. Walked in an hour before close and they tell me they're out of chicken. Customer service isn't that great either. read more

Yajaira is very friendly and great customer service! Recommend coming here, fast service!

I visited this location a couple of weeks ago. I placed an online order for myself and a couple of coworkers stating the time of pick up I preferred. Once I arrived and gave my name my order was nowhere to be found. The people in line ahead of me all received their orders before me (4 people). It appeared they never checked their online orders and started my order once I got there. Twenty minutes later and no time left to eat I received my order. Never again will use their online service believing I'll be saving time. read more

Very slow service! Staff are just talking to each other! The only one who is hustling up is the lady with the short hair.

I don't know what is happening lately will waba grill,,but the in San Dimas did this to me 3 times already..I order one thing and get totally different order and when I came back to exchange for the right order they were saying sorry and laughing,,, zero customer service! read more

WaBa grill is always great but this particular location is realllllly skimpy on the chicken and steak portions. The employees on the other are superior! Hustling to get orders out read more

Today was my first time coming into this location and it's by far one of wabas best locations. The workers are very welcoming. The food tasted very fresh. I definitely recommend, I will definitely be coming back. read more

Probably the slowest service I've ever experienced. Went in on a Thursday evening and wasn't helped when I stood there for a while! Employees were laughing in the back on their phones yelling and being obnoxious in my opinion. Great example of how the manager runs this establishment! Portions are always terrible here and even sometimes cold. Warm on a good day. No sense of urgency comes from this place. read more

Went in today to pick up an online order. There was a power outage but just in that store. Not sure if they just didn't pay their bill or what happened. It is 97 degrees outside and you have your employees still working in those conditions. Shame on you. Close the store and let them go home. read more

Ordered 4 bowls and they skimped out on the meat in all of them. What a rip off! If I just wanted a bowl of rice I would have ordered a bowl of rice. I would have drove & them all back but my babies are hungry and had already dug in theirs. read more

WaBa Grill - a bowl of rice and meat - Fast Food Near Me - San Dimas, California

Elias has the best customer service ever. He's very helpful and kind made my food fast asf too

very stingy, barely any meat. You pay about $10 for a bowl and you don't get what you pay for. The waba grill in La Verne is so much better. I am disappointed and will not be attending here again. read more

This waba grill is pretty bad as far as customer service goes. Been here a few times for the value deals they have, which the La Verne location does not have. The employees always seem flustered and dont seem to enjoy working here and it shows to the customer. They do not have a working phone number. Last 4 times I've come here over the last couple of months no one answers and it says it's disconnected. I bring it up every time and get the same answer, " oh it does that sometimes, we'll let management know." Would be nice to be able to order ahead over the phone. One time I ordered broccoli and they had said they had run out and that it would take too long to cut up more and cook it. I won't be coming here anymore especially now that they don't have the 4 for 7.99 deal. read more

My twins love Waba. Whenever we ask them what they want to eat, they say Waba because it's tasty & good for them. They are super conscience of what they put In their bodies. Right now they have a special of a chicken bowl plus a drink for $5. We called it in & got 4 more for the rest of the fam. read more

WaBa Grill - Fast Food Near Me - San Dimas, California

I ordered a veggie bowl with white rice to go and when I got home it was just a bowl of veggies... I called them to let them know that they forgot to put rice in my veggie bowl and she said that someone was new and training. Guess he's to new to know how to add rice into a bowl... I'm glad I have a rice cooker read more

WaBa Grill - Fast Food Near Me - San Dimas, California

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Food is always great and staff is always friendly! I come here so much the manager Sabrina already knows what I'm going to order! read more

WaBa Grill - Fast Food Near Me - San Dimas, California

I visited Saturday March 5th, 2022 around 7pm or so. Ordered a chicken bowl with brown rice. I ended up with food poisoning by 11pm I was throwing up all night and the undigested waba was the first thing that came up. I don't think I have ever got food poisoning before but this was it if I ever have. No headache, just stomach and bad hersheys. I eat Waba often but not this location. Now, NEVER AGAIN read more

Amazing lunch and USC promo right now. Food was fresh and tasty. Great location, establishment is clean, great music and awesome service from Desiree. This is a must when in San a Dimas/ Glendora!! So nice to get great service and a great meal. Can't wait to go back! read more

This place has yet again gave me small portions on the meat , first time ever writing a Yelp review because this place ALWAYS does this . If you come here check your portions before you leave . There are many other reviews on here like this . Customer service keeps responding they'll fix it we'll handle it already read more

Visited Waba Grill last night, and wanted to order chicken and rice bowl, with breast/white meat but they were out. So, asked if they have avocado available, the girl said yes. So, I paid for avocado. And, to my dismay when I got home, realized they didn't put the avocado in, but charged me for it. Went back tonight to get a refund for my order as I was dissatisfied with it. The manager offered credit for avocado and discount on my next order. Manager refused to refund my meal after their error last night, which ruined my meal. The manager doesn't seem to care that they would lose a good customer, by not at the very least refund my meal. Pretty big price to pay for, one measly chicken bowl w/avocado. Hope I didn't experience this kind of customer service or attitude at other Waba Grills. No business survives or thrives by poor customer service. The attitudes of the young ladies that helped me we're nice, but their manager can learn a thing or two about Customer Service and Customer Retention. Now I will let my friends and family, and the local businesses in the area about my experience at this Waba Grill. read more

WaBa Grill - Where's my Avocado?!? - Fast Food Near Me - San Dimas, California

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Worst experience ever! We came in and were told immediately that we needed to wait because Jenny, the cashier, was running behind. Jenny, the cashier ignored us for almost 7 minutes. At that point she said "OK I'm ready" and started to take our order. I ordered a salmon bowl and add avocado. She sighed heavily and said "oh great! Now I'm going to have to cut avocado! OK well whatever. That's fine". My husband looked at her incredulously and stated that we were going to take our order somewhere else. She seemed happy about it and turned on her heel and walked away without ever saying another word. We will never return to this location. read more

Came to try it out. Got the wave plate and a tea.... $12.55. The steak is way too salty and sweet and cooked to death. My fruit is an orange. So not worth the price. read more

WaBa Grill - The black bits on the side are supposed to be steak. Pickled carrots were free. - Fast Food Near Me - San Dimas, California

Based on previous reviews I have read you have issues on customer service and appears your restaurant is not responding to the complaints. I have no issues or complaints regarding the quality of food. My order was simple, Waba Crunchy Chicken Wrap, drink, and pot stickers. Sit down with wife and notice tables are dirty with food debris, 2 soda fountain selections state out of order the place looked dingy. When order was ready female employee literally yelled your order is ready we were the only customers in the restaurant. Female employee asked if I needed any sauce I replied yes and turned to my wife and asked if she needed any sauce and the female employee snaps back with attitude I already put sauce in bag for her. I'm sorry but I wasn't talking you. I politely asked can I have my drink cup that the female employee forgot to provide, she looked baffled and immediately jumped on register to verify that I purchased a drink. Keep in mind I have receipt in hand. She asked me with attitude what size I replied the $2.99 one! She reluctantly gave me the cup. We ate our meal which was great. Point being I will not spend hard earned money in your restaurant again. No need. Unfortunately, now I will maybe have to drive to the Glendora location to satisfy my Waba cravings. Also, fix the front door it has a pull/push weight of 40 pounds to open or close. read more

worst service here, they are understaffed and unorganized. this has the worst wait times and multiple mistakes... i try to give the benefit of the doubt but this has happened the last three times ive been here and people need to be warned read more