Food was just so so this time, I used door dash and my order was not correct. Missing side items. Also they seem like they are getting skimpy with the rice and meat read more

I preferred this waba grill over ALL others until last night! I ordered the $6 mini bowl. I asked Louis if he could add a tiny bit more teriyaki sauce. When I got home, my white rice was completely saturated with the sauce. The brown soggy rice was gross. So I called & I complained about it . Whomever I spoke to said come in and it will be replaced. I said fine. I'll do that. I drove 8 more miles to get it. Everything was going good, then Louis came back to the counter to give it to me with an attitude. So that's the reason I'm writing this.. He needs to have better human relation skills. I don't know what his problem is but I don't need to hear/ see it ! read more

WaBa Grill - Fast Food Near Me - San Dimas, California

Every time I come into lily always greets me with the prettiest smile , my food is always hot and ready to enjoy while on my lunch break. Not to mention the music playlist ? Chefs kiss ! The manager Jose is super sweet too ! Waba is the wayyyyyy ! read more

Thanks for charging extra for the inedible rotten avocado. Before anyone says "that's sauce", I assure you it is not. Why would you serve this? Explain yourself. This was not a mistake. The person who made the dish saw that the avocado was rotten and made a conscious decision to serve it anyway. Totally unacceptable. read more

WaBa Grill - Thanks for the rotten avocado. - Fast Food Near Me - San Dimas, California

The food is good for a healthy quick bite. Location is in a nice strip mall. By other major stores. The location was nice and clean. Lady behind the counter was nice too read more

WaBa Grill - Salmon Plate - Fast Food Near Me - San Dimas, California

Just picked up my online order for 2 chicken plates. The salads didn't have dressing, very disappointed. One of the plates was supposed to have brown rice & it didn't. read more

My son ordered three chicken bowls from WABA San Dimas. He came back and showed me the bowls. All three looked like a kids bowl. There was little rice and chicken. These are not like the bowls from last week! Come on WABA, don't be like Chipotle, is all I'm saying! Rebound from this! read more

WaBa Grill - Fast Food Near Me - San Dimas, California

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the food is always good and healthy. Location is nice and clean And cashier Daniela is so nice. read more

Came in yesterday for a drink and a bowl after a long day of work thinking i was gonna have a good dining experience but the little child santiago had the worst attitude I've ever witnessed in my 3 years of coming here ! i am absolutely baffled because every other cashiers ive ordered off of seemed very sweet especially the one with tattoos and the tall guy, The tables were very sticky and had sauce and rice all over them i would expect better from this establishment because i dont know if the manager was there at the time or not but i was expecting better! The kid santiago ruined my day! :( read more

i came here last night and was ordering off the kid named Santiago and the guy with glasses in the back was making my food and it was absolutely outrageous i spent almost 13$ dollars on a bowl of chicken and veggies for a baby amount of nasty chicken and the veggies looked old and cold, when i was ordering off santiago he had and attitude like he didn't wanna be working for the job he signed up for!! the dining room was also nasty it was very dirty ! read more

WaBa Grill - Fast Food Near Me - San Dimas, California

i came in tonight and lily was very polite and kind and helped me choose thru the menu!

Daniela had excellent costumer service! Food was hot and fresh! Very fast and friendly

Ordered takeout from here tonight and I get it ,we're in a bit of a financial crush but the portion size was absolutely pathetic. When I called to complain the guy became confrontational and invited me to come in and talk to him face-to-face. We will never be there again! read more

WaBa Grill - Fast Food Near Me - San Dimas, California

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I paid $15 for 2.2oz of salmon... that's disappointing. My carrots and broccoli are dry and gross, so was the salmon. There's two pieces of broccoli in here too! This is sad. This feels like it was an order that was placed and someone didn't pick it up. So they didn't make a fresh one read more

WaBa Grill - The carrots and broccoli look like they've been sitting for hours and are so dry. I paid $15 for 2.2oz of salmon!!?!! - Fast Food Near Me - San Dimas, California

Great food! Amazing Service! Nice and Clean too! Manager Isabel was very helpful as were her team members Liliana and Isabel.

I love this place. It's the best and cleanest location in this area. I won't eat at the other locations, only this one because it just smells clean when you walk in. The girl Lily is also always so polite and sweet when I order, even when I take a long time trying to decide what I want, she never makes me feel rushed or like I'm taking too long to decide. read more

They have messed up my to go order twice out of the last three trips. My usual order is a chicken veggie bowl & a shrimp veggie bowl. They have screwed up twice. First time they gave me a steak veggie bowl. Second time they got it right. Third time they gave me a salmon veggie bowl. And that was after the clerk verified the order a 2nd time. To add insult, the salmon was horrible. I'll never trust them again. For $20 an hour, get it right. I tried going to your website. Could not figure out where to comment. The dates were 6-21, 7-1, and 7-8. All in the pm, after 7:30 read more

My husband loves Waba grill but for me it is so so. I do get the chicken bowl and add avocado to it which makes it tasty. It's usually pretty quiet in there and not too busy. Your food is usually done pretty quick. It does come out hot and fresh. It's typically just not my style. I enjoy. Don't base your review off of my taste but go check it out for yourself as my husband would disagree with me. They do have inside and outside seating and sometimes the staff is friendly. Sometimes they are very quiet. read more

I don't rly come here very often but The girl with tattoos taking my order was very polite and quick and professional with my order and the girl cook make the chicken just perfect. And they never make my order wrong read more

Not a fan of bad reviews ., don't really write too many bad reviews but when I do, I mean it. Came here yesterday around 3 pm and the cashier was very rude. Rolled her eyes at least 6 times while I placed my order. Have in mind I only ordered a chicken bowl and pot stickers. I asked to redeem a reward for a free drink and there went the eyes rolling again ! She rolled her eyes and said: ok go ahead , as if I was asking her for a favor or something. When I paid for my food I asked her if she needed the cents (considering all restaurants ask for exact change due to the shortage) and she shrugged her shoulders like she didn't care . So I gave her the cents and she started huffing and puffing. Never have I seen this childish behavior at this waba grill. Everyone is always so welcoming and polite. When she prepared my food she threw the chicken on the grill like she was upset. She kept turning around to look at me like she was watching her back. Very odd behavior and body language ! Anyhow., the quality At waba grill has always been great. I just hope waba grill finds a better employee to represent what they stand for. read more

Clean location, great service, love the food/portion. Daniela M provided us with great amazing service! Definitely a go to spot for lunch!

the Cashier Daniela was amazing. love the service and the smile. food always delicious. read more

Good and fast service however they became stingy with the sauce packets. They will only give you two waba packets per order. If you want more it will be an additional .33 cents per packet. read more

WaBa Grill - Stingy with the sauces now!! - Fast Food Near Me - San Dimas, California

Great service and it was fast and tasted good, Daniela gave us some good options would recommend

Can't believe veggies are not included in my grill salmon bowl! That is not as the poster posted outside of the restaurant! Other than that, the salmon itself is pretty good! read more

The lady who took our order was respectful and had a good attitude. The place was also clean and well lit. The food was made to perfection. We were given some complimentary veggies by our order taker as well. Love it! read more

Ive been trying to contact your store for half a year already. Today i spoke to your "manager" with the worse customer service skills. She Sounded hispanic and young this call was taken 12/06/24 at 12:58 PM . I was expressing my frustration thats been ongoing . She kept asking to repeat myself because she wasnt listening to me and told me to stop having attitude. What manager tells a customer to stop having attitude that is not proper etiquette. I have tried callign 12 times after that to get her name to report her but they see my name on the caller ID and they answer and hang up , what kind of people are you hiring? My issue started 06/15/2024 at waba grill store #283 . I placed an online order for $25.60 . the order was taking so long when were picking up at the time of pick up . 15 mins in and still not ready so we asked worker at time to cancel my order and they said to do it online . I canceled order online twice and never saw a refund . I called multiple times since june , for assistance for this refund they kept saying they would call back i never herd back and i went in person one day they said the manager is not there . They advised me to do a dispute though my card company to get my refund and thats what I did. I got a response for card company saying i picked up the food . I NEVER got my food and thats why im disputing this . I paid for something i didnt get . I want to report this problem either i get my money back or jsut give me the food i ordered . Also HUGE complain about the service i got from you people. I hope i hear from someone .i have attached necessary proof to this . read more

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I'm not sure what the normal portions were but I have no complaints. I do the waba bowl chicken and beef half broccoli and half rice. And it's always good. But my real real go to is 3 shrimp tacos for 9$!! That's a killer price. Fat pieces of shrimp and crisp cabbage. I hope they don't go away because they're good and I feel very fair priced. read more

Great customer service by Yajaira and quick service. Has a very lively and charismatic energy.

Last night, I wanted to splurge and get a healthy salad with blackened salmon and crisp healthy veggies. I also paid extra for half of an avocado. Unfortunately, what I got was a huge disappointment. The order of avocado had brown strings running through the slices. Other parts were brown from being overripe. The cucumber slices looked as though they had been frozen and defrosted or just starting to decompose. The grape tomatoes were soft and no longer fresh. Even the blackened salmon was a very thin piece that had been overcooked ... no longer flaky and moist. In the past, I have purchased fresh meals that were so tasty. I don't know what has happened with the quality of the food recently. I will say that the young man who greeted me was very friendly and had the food ready when I walked in to pick it up. I ended up throwing away the whole meal after a few bites. It just wasn't edible. Very disappointed customer Long time San Dimas resident read more

This place was absolutely HORRIBLE!! My steak and chicken bowl smelled and taste like a fish bowl! Do not waste your money here ! Also the portion size here was much less than other locations I frequent. I love the healthy options WaBa grill gives. It's my go to spot but this one in San Dimas was TERRIBLE!!! read more

The young woman who took our order was so sweet and friendly. The food was fresh and service was fast. The restaurant is clean and maintained well. read more

Workers were extremely friendly and service was very fast! Food was excellent and tasted very fresh!

The service is quick even for walk-ins and the food is always good. And the people are always friendly. I only go to her about 4 or 5 times a week. read more

I love this location, I've been to other locations and they're not nearly as quick as this one!! I wasn't sure if I should try the salmon and the cashier (who was timid but very kind.And I believe his name started with an E) assured me that I would love it and I did! He recommended I try it with garlic sauce and it was amazing! I will definitely make this my go-to location! read more

New location. Good healthy option. Friendly service. Big portions. Can be a bit on the pricey side read more

I order from this location often and never have any issues but last night when eating our food we found a hair. My boyfriend pulled it out of his mouth and immediately was disgusted and threw up. I know they wear their hats but maybe there should be extra steps to ensure hair is pulled up and back. Just to add, I know 100% this is neither of our hair because I am blonde and he has short hair. read more

WaBa Grill - Hair - Fast Food Near Me - San Dimas, California

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I'm not sure who pissed off the girl with face piercings but she's so rude. I don't usually go to waba grill but after a long day of work I decided to treat my family to their food because they like it so much. The second I walked in there the piercing girl gave us a death glare and when I walked up to the counter she didn't say anything, not even after I greeted her first. After I politely greeted her she just stared at me dead face as if I had just cussed her out or something. I'm sorry, aren't you the employee? Why am I the one doing greetings and having to break the awkward silence you started? I get that we all have our days, but I've never been so blatantly rude and disinterested with my clients the way she was with me. It's not just the fact that she didn't greet us but her whole demeanor was negative and it made me and my partner very uncomfortable. And she barely bothered to look at us and didn't say a word. After we ordered she just shoved the receipt in my face and walked away. We went a good hour and a half before closing too so it wasn't like we were keeping her late or anything. It also didn't help that I was just coming off work and I didn't even get food for me but just for my family in the hopes of starting off the weekend on a relaxing note so I can take a break from cooking. I hope my family enjoyed their food, because that is the last time I will be going here all thanks to piercing girl. read more

Don't bother ordering online for this location. I ordered twenty minutes prior to my order time. Walked in and watched five people who placed orders inside (20 minutes AFTER) mine get served prior. When I asked why my order wasn't given priority their worker said "we got busy". Well if my order was made in the order it was received it would have been ready prior to the five people who walked in....don't bother If you're in a time crunch ordering online. This location sucks. read more

Planned an evening picnic with my daughter on 6//30/22 and her request for dinner was dumpings from waba grill. So we headed to the new store location in San Dimas and ordered only to be told that the store was not serving dumpings at this time and and the uncertain future. It's featured on ther online menu it's on the store menu as you order! However the store is not making any public notice. No need to return to that location until they get things together. read more