Pros: - The location is convenient. It's close to downtown businesses and tourist attractions, as well as the bus & train lines. - It's clean. - The staff is friendly. I read some other reviews about snobbish staff, but I didn't encounter that at all. Everyone I encountered was friendly and helpful. Cons: - The room decor is kind of blah. It's not what I expect from a W. The lobby feels like a W, but the rooms feel like a Sheraton. Go to the W in downtown Atlanta and the rooms are much more swanky. - Downtown is rather dead at night. There are a few restaurants here and there, but not many choices. This isn't a knock on the hotel other than the fact that the location may not be all that great if close nightlife is a priority for you. Overall, it's a nice hotel and I'd stay there again. But it didn't totally live up to my expectations for this brand. read more

Not as hipster crazy as in the past. The W is inviting with a great restaurant. The rooms are not the pretentious preciousness of days gone by. They are Starwood comfortable with wonderful views and amenities. A real step up from the Westin and Sheraton downtown Seattle. read more

Booked the room from across town on the phone. I was told it would be one of their better view rooms, and that the price would be $500 with taxes and fees. As we were running into full hotels at every turn, and needing to settle in for the night, I agreed. I arrived at the Valet area to find no one there. Waited next to my car as two more cars stacked in behind it. A kid came out of the lobby and told me they were full, and he had no idea where I could park. I had to convince the people behind me to back up, so I could go in search of a parking garage. After two tries, I finally found a spot in a garage that belonged to a car detail shop. I was told I could only park there until 9AM, and would have to move then. $26 for the night. I walked two blocks in the rain to the W lobby, and found it so loud, it was nearly impossible to communicate with the desk clerk. A horrible DJ was playing music way too loudly to the hotel's tiny bar. No one seemed to be as much as bobbing their heads to the music. It's not that I don't like DJ music. I love going to clubs. This guy was just bad. After a no-apology check in, after explaining my parking problem, I was sent to a room with a view of the air conditioning unit next door. The room reeked of pot, and whatever the hell they used to try to hide the odor. Kind of a stale bong water/Lysol mix. From there, everything was OK until a car alarm outside the hotel went off until the car's battery died. This is the kind of management you might expect if the city of Seattle had only one hotel. As there are many, I will never go back. read more

W Seattle is my go-to hotel when I'm in town on business (usually 6 - 8 times a year).. After my most recent stay I can be confident that I won't be staying there again. Day 3 of my stay, strong smell of marijuana wafts into the room via the venting system. Hotel staff are unable to locate the source to stop it. Upshot is that I have to move rooms, which is a total PITA. Since then, no follow up from management at the hotel or at SPG/W corporate. I feel very devalued as a customer. This is a smoke free hotel. Period. Allowing this and being unable to solve for this situation is flat out unacceptable. (the cost of in-room wi-fi is at gouging levels). read more

One of my favorite places to stay when I'm in the downtown Seattle area. The W Hotels are consistently quality acts in my experience, and the W Seattle is no exception. Note that the registration area is immediately adjacent to Louis net which doubles as a club (think DJs and loud house music) on weekend evenings. It definitely is a trendy place, and may be a bit disorienting for children or seniors looking for a more traditional hotel venue. Located in the heart of the theater district, so there's a lot to see and do within easy walking distance. read more

We were looking for a nice getaway and decided to cash in on some miles with our Capital One card. We decided on a $900 Bonvoy Marriott gift card to be used for the room. We called the W twice, prior to booking, to confirm that the card could be used/redeemed for the room. On both calls, they assured us that the card could be used at check out to pay for the room, and that the credit card we used to book was only a deposit. At check out they would not honor the card, and said that it could only be used for incidentals. The hotel is average and even from the 23rd floor you hear sirens every other hour. We wont be giving them our business again, and advised them to train their staff on what they do and do not accept as payment. read more

The W is amazing. From the level of service to the delicious food downstairs in the hotel bar, everything about the guest experience was exceptional. There was not one team member that I wasn't impressed with. Everyone was friendly and helpful. The hotel decor is modern and sleek. Everything is updated and upgraded, from the color selections to the linens. I had an amazing time during my stay and would recommend this hotel to anyone. The location is fantastic, it's in the heart of some great restaurants, bars and shopping; not to mention there is a Starbucks across the street. read more

I love staying at the W so call me biased, I don't care. The location of this hotel is great. Right downtown and within walking distance to a lot of restaurants, shops, Pikes Market, Century Link Field, etc. Our room was spacious and clean. Service was superb and the nightlife in this place is jumpin! The lounge/restaurant off the lobby seems to attract the younger professional crowd for happy hour, which was quite entertaining. We also appreciated whatever the hotel staff did to either get rid of or mask the scent of all the legal weed everyone was smoking in their rooms! LOL read more

A nice hotel in a great location in Downtown Seattle. Depending on the rate, it could probably vary from a 3-star value to 4.5 stars; add-on services are always expensive, and the property is never really exceptional, so I wouldn't call it 5 star. The W brand is a bit retro at this point, so they've steadily toned it down -- now it's just generic luxury and a bit modern/streamlined. For Seattle, this is my go-to Starwood property; I sort of prefer the Bellevue Westin overall. The bathroom amenities (from Bliss) are always great, but the actual bathrooms in this property aren't great. The beds are great, and the views are good (I had a "Fabulous Room"; maybe with the WOW rooms or suites it is better?) There's something weird about the ventilation system. The couple (presumably) in the adjacent room having loud sex sounded like they were in our bathroom; not sure if it was paper thin walls, or if the vents are connected somehow. Fortunately they finished quickly. Parking is extortionate, as are other services. I specifically skipped renting a car (just doing a full-day Zipcar, and some Uber rides) to avoid having to park here. This place makes a lot of sense if you're a Starwood elite. Otherwise, I'd seriously consider other 4 and 5 star properties in Seattle, unless the W Seattle is on sale. read more

I left a pair of apple earphones and an apple charger in my room upon checkout. I went back three hours later to alert them to my mistake and see if the cleaning staff had been honest and admitted the items to the lost and found. They had not. They claimed they found nothing in the room which was absolutely impossible. I remember exactly where I had left both items. It was mistake leaving behind the items but it was hugely disappointing that the staff wasn't honest about finding my belongings. Lesson learned and will not be staying here again upon my return to Seattle. read more

A glamorous mid-range hotel, if you will. The lobby was decorated with a fabulous glass Christmas tree which was great fun to sit by and enjoy a drink by the fire. That said, it's not somewhere you want to spend much time at. The front desk reception was genuine and friendly. I had a great room on the 22nd floor with a huge clean and comfortable window seat. The bathroom is very standard as the amenities. I also scored a nearby street parking spot on Saturday at 5 PM - making parking free all night and Sunday (after I paid for the 3 hours until 8 PM.). You'll be happy staying here, just don't expect Vegas. read more

This review is just on the bar/lounge/lobby: The W has a fantastic bar/lounge area! I have been here a handful of times to the bar for events and it's really great. Cool atmosphere, friendly staff, delicious drinks and appetizers! Their garlic fries and skewers are fantastic! Appropriately priced and a nice spot, I would be interested in staying in one of their rooms sometime, but I live walking distance, so I am not sure if I will need to. I've heard great things about the hotel itself and I would recommend it to others. read more

We never even got to stay here... Cancelled reservation 2 days after booking, due to downtown Seattle, as bad as here in Chicago...So headed to East coast instead, and stayed at AC marriott Portland for the 4 nights. And not knowing I booked pre-paid rate since Marriott, changed their app about 6 months ago to lowest set rate to come up first. Complete scam...The Marriott chain..Charged me over $2,000 for my cancellation even though I paid over $3,000 for the East coast stay for same dates, during a return to normal after covid! Please do not spend your money with a company that refuses to credit your cash, during very hard times. And where world wide supervisors do not call you back after making your compliant known to the 800 marriott number twice in 9 days, even though you spoke with two people after waiting online 45-50 mins each time. Gale, & Forest, was whom I spoke with. The manager here at this hotel Emma, or Emmie, told me ...Sorry it was a prepaid rate, which I didn't not know...At least comp your loyalty member with the points it would cost each night to stay at this hotel. I had booked the "wow" suite! I will be blogging everywhere on how bad Marriott, is...I've already told "our" semi-retired friends, please go with Hilton. How can a well know chain, still charge you and refuse to help you when we paid over $3,000 at another Marriott resort during the same dates?....I will be cancelling my Marriott credit card and cancelling future booking. Please again, choose Hilton brand resorts...They honor your loyalty status...Thank you. Teresa Smith! wide supervisors read more

A+ ~ Location (A for actual location and the plus for accessibility to bus lines, cabs, and I-5) A ~ Staff C+ ~ Room Condition (windows very dirty ... face grease all over, carpets had huge stains, furniture scuffed) B- ~ Room size A+ ~ Beds were AMAZING A ~ Bliss products in the bathroom A ~ Accessible bars, restaurants in and near hotel In short: Cute little hotel, kinda crappy room, but plenty of other things to make up for it. Pretty happy I wasn't paying for it honestly (there for work). Skip the happy hour here and head across the street to Sazerac's. Make the 5 (or so) block hike to Le Panier in the mornings for bakery items, located across from Pike Place and next to THE Starbucks. read more

Hahhaha damn its cold out here. But i'm sure the locals find 30-40 degree weather is but a breeze in the park. le sigh Either which way I was here in the fall and found Tito G getting me a room at the W. SWEET! Mind you, its not as fancy as some W's I've seen but it's modern and the rooms are well appointed. And there's nothing like checking in right behind a group of drunk bachlorettes but hey, why not. More importantly they have wonderful donut things in the morning. I really like their donut things. drool read more

Interesting, fun, different hotel The front door is not completely obvious - it's on the side, the door that looks like the door is the door to the bar! And only stairs to get up to the lobby, so go around the side to the valet area and enter there! Very trendy. In the mornings there is coffee and decaf coffee - it is the only coffee, there is no coffee maker in your room. Plan accordingly. There is also a Starbucks directly across the street! And if you want to make oatmeal... well, you have to ask for hot water and sometimes they will go get some, and sometimes they look at you funny! The rooms are pretty cool - we had a corner room facing the needle. Woot! Elevators are card based, as in you can't get anywhere without swiping your card, and half the time the readers were not working 100%. The fun thing was the rugs were changed 3 times a day - good morning, good afternoon and good evening! Just a little something that made me smile The gym - holy workout bat man! Excellent facility!! 4 tread mills, 4 ellipticals, some recumbent bikes and a while ton of weight machines, a stretching area, wipes for the machines, and tv's on all cardio machines! I could have spent my whole visit in there! The vallet - very super nice. Albeit not associated to the hotel, and they charge a fortune, but they were very nice! Internet might or might not be included in your room rate - check when you book. All in all, i really enjoyed the hotel, it was central to everything and the room was comfy. read more

Room is recent staff are the rudest people I have ever met. Ordering their terrible tasting food is impossible at night they hang up before you can order. Service is crappy and check in is difficult. Not up to w standards. Good luck read more

Came here for a conference and stayed at the hotel. For the price you pay, this place is OK. It strives to be excellent and they constantly try to "wow" you, but I truly wasn't wowed. Though it wasn't bad either. It was a lil less than I was expecting from a hotel at this price range. When I checked in, the front desk girl couldn't find me on their system even though I made reservation. When she found me, she asked me three times if I was with them for the next three nights. I thought once was enough if she was listening (which wasn't as big of a deal if I didn't find out she goof up something else later -- covered in the later part of this review). The room--The bathtub drained VERY slowly so we ended up standing in inches of water as we showered... when I mentioned it during check out, the people at the front desk took off $20 off the total bill... I guess that's kinda ok. They are part of the Starwood Hotels, and I happend to have Starwood membership. But the girl who checked me in linked me to the wrong Starwood member. So when I got the bill in the end, I had the wrong address. I brought it to the front desk and they fixed it. The location of this place is great though because it's right in downtown. And because the room has a terrible view (parking garage), they offer a free movie or free internet for a day--so that's kinda cute. But like I said, for the price it charges, it SHOULD be the standard. Also they were able to hold my luggage after my check out (my flight was scheduled for later so we wanted to be able to have lunch without draggin out luggage with us) so that was good service. Of course you would also expect that from a hotel at this price point. In summary, the location is what made the hotel good. Otherwise, I think it's a bit overpriced. read more

You cannot beat the location. It is walking distance to Pioneer Square, Pike Place, the Monorail and a handful of shops. It is in safe neighborhood. There were many people walking about when we walked the neighborhood around 11 pm. The lobby is definitely modern and trendy as most W hotels are. Our room was on the 25th floor. If you can, request a room that has a view of the Space Needle, the ocean or Mt. Ranier. Our room faced the freeway. I think this W has had better days. The walls and desk had nicks, and the bed skirts were frayed. Aside from that, it had a nice window couch and a very spacious desk unit. Unfortunately, the water pressure in the shower was weaker than ideal, and the water temperature was lukewarm. At a certain point, the elevator was not working. We called and were told that they were taking care of the situation. We discovered it was fixed without a call back from the front desk. We had a room credit and breakfast vouchers, so we ate at their hotel restaurant Trace twice. Details in a separate review. read more

The hotel lobby was typical for the W. Decent drinks with a happening scene on the weekends especially. The rooms of the hotel were just meh. The bathrooms were old inside and the tiling was discolored. Room is a bit on the small side. While I initially thought I liked the bed due to it being so soft, I woke up with a sore back. Definitely not the most kid friendly hotel, not that I was expecting it to be. There is a kids menu for room service and they do offer cribs to use during your stay, but there is no pool and the lobby isn't the most appropriate place for a kid to be running around. The hardest part was walking into the lobby late evening on a Friday with the music pumping and having to put my toddler daughter to bed in our meh hotel room. In my younger days I would've stopped by the bar for a drink without hesitation. Front desk was great and the concierge was helpful. Parking was a whooping $61/night for valet at the hotel. There was also an option to self park in a garage just a block away for $40/night. Location was perfect if you are new to Seattle. Pike place market is about a 10 minute walk away. Public transportation was all right there. My husband and I got tired of walking on our last day and walked a few blocks to the monorail, one stop away was the Glassworks Museum (highly recommended). read more

I've stayed at most of the W Hotels in the country (and outside) - at this property a number of times and have always enjoyed it. Good service, unpretentious, Bliss products, good sized rooms that are in very good condition. The only downers: the gym is good but not great, bar is functional but should be bigger. Prices for food/drinks are typical W-wacky high. One of the more mellow W Hotels in the chain and consistent, in a good way. I'll only stay here when in Seattle if possible. Seems to be booked full frequently during the week, so book in advance. read more

-Fantastic location -Beautiful rooms -Super luxurious bed/bedding -Professional staff read more

I love coming here! They have two of the best bartenders in town! John and Josh! If you are ever in the downtown Seattle area and would like to talk to a couple of bartenders who know their S**T! Than this is the place for you! It can get quite busy on the weekends... I don't mind waiting for a good drink! read more

One of the best hotels I've ever stayed at!! Amazing customer service! Big thank you to the director Sean, he truly made our stay magical! In addition, view from the room is breathtaking!! read more

My experience this past weekend was above and beyond what I would have ever anticipated. From the check-in process to collaborating with "Dominic" the Whatever/Whenever specialist on a special amenity for my guest, the entire experience was wonderful. In addition to the location (Starbucks is across the street, Pikes Market a few blocks away), we loved out Corner Suite room. The evening prior, I had called the hotel to find out if I could send an amenity up for my room. Not only did Dominic exceed my expectations with his selections, but the added Seahawks loot made the experience really special. THANK YOU for making my first football game experience truly memorable. I will always stay at this hotel when I am in Seattle, if given the opportunity! read more

Arriving at the hotel late, we were hoping to utilize the valet parking, but it was full. However there is a 24 hour garage right next door that we were able to pull into - Ace Parking. It runs around $35/night. Hotel pros: - great lobby with live music on the weekends - the room was very comfortable with a fabulous king bed - good assortment of bath products - great location to walk everywhere Hotel cons: - our room was located on the 4th floor (we were told all upper floors were full). The window opened up to the side of a parking garage - see attached picture. Besides the terrible view, we could occasionally hear the noise of the cars in the garage as well. - the tv had limited cable options and those it did have only included about 15 digital channels. The rest of the channels were analog which made for a fuzzy view on the large tv. When we asked front desk about this, they said that is the way it is - only a few channels come in digital. All in all, nice hotel, but not 4-star and not worth the price. read more

W Seattle - Our "4-star" view... - Hotels Near Me - Seattle, Washington

We came to celebrate a very important day for us. Called over a week in advance to inquire about a special request and was told to email concierge. I did, no response. I called 3-4 times before my stay and emailed another time and never heard back. Each time concierge was busy and they would have him call or email back. Nothing. Super upset that we were literally unable to get anything to make our day special. Would have gone to a different hotel willing to give us the time of day. Location is good and hotel is cute. Ordered room service, they messed up our drink and we just drank it then they brought a complimentary one but we didn't want to drink too much so it just went to waste. Ordered medium rare steak and got it completely rare. Literally nothing was right during our stay and they just couldn't care less. Oh, and someone demanded to see "papers" for my service dog. Super displeased with my stay and expected more honestly. Oh well. read more

I stayed here for vacation and it was such a disappointment. The lobby decor was on par with the other W's, but the rooms were gross. They were OLD and dingy and it felt like a regular hotel. And with the price you're paying (or the points you're using), you should get something a lot more modern, new, and upscale. Here were the issues I experienced: - hotel cards don't work well - the doors didn't close properly, you had to slam them - we were so close to the next room's door so we were hearing their door slam each time it opened and closed....and when you're trying to sleep, it gets pretty annoying - the bath tub didn't drain well - the floors were a gross tile - showtime didn't work - the cleaners were sub par - I got an extra free night (from starwood) and the hotel didn't know that so on the 4th night, my key stopped working - I had to ask for more soap bars TWICE (why didn't they automatically refill it when you cleaned the room? it was obvious they were being used) The other W's are a LOT better. I would not stay here again. I'll take my chances with Westin. read more

Had a great birthday stay. They put us in a corner room (best view)! The check in process was easy and the staff was so nice. The king bed was comfortable and the bathroom was clean and modern. They have great lobby music too (the XX and other bands like it) The bar, Trace, was also great for mimosas in the morning. The staff remembered and greeted us in the lobby every morning and even offered us umbrellas for the rain. They also let us keep our bags there when we checked out while we roamed the city before our flight. My favorite thing was noticing the small things like how they changed the "good morning" mat in the elevator to the "good evening" mat every night. It's the little things! We left very satisfied, will definitely stay here when we go back! read more

My first time staying at the W Hotel and I completely fell in love with everything. From the service to checking in to the warm welcome coming in and out of the hotel is very inviting. Our room was always clean. I especially love how accommodating they were with providing a crib for my 1 year old. It's in a great location, with 2 coffee shops on the corner and in front of the hotel. Also, taxi's were always in front of the hotel for your pleasure. Their concierge suggested the best places to eat, not too pricy, and gave you every option possible. The W Hotel's shuttle car was wonderful and the drivers were very friendly. read more

This hotel is badly in need of a renovation. I'd have given it 2 stars but the staff were all very nice, and I appreciate that. The first morning we were there a cleaning person came into our room at 7:30 am, which I found odd. I mentioned to the front desk person that someone had come by early and entered without knocking, and he expressed surprise and apologized. Next morning, eight am, same story. This time I didn't bother mentioning it to the front desk, because there were so many other reasons not to go back to this particular location. For the money ($350/night before taxes), I'd recommend the Four Seasons. read more

Going Down ....hill. The W used to be a first rate in place to stay but seems to be slipping. We stayed in a corner room for 3 nights at the end of July and were dissatisfied. -At $350 per night we expected great accommodations. -Only 1 bath robe was supplied for two guests. -We left the room at 9:30 AM after our first night and returned 6 hours later to find the room uncleaned. My partner ran down a member of the cleaning staff who tidied up while we sat around. There is no coffee maker in the room, I am guessing that the management feels that fixing hot drinks in the room is déclassé but that would be far preferable to the 45+ minute wait for coffee to be delivered by room service. Disgruntled read more

Fantastic skyline view. Stayed here for one night during our honeymoon - the accommodations are fantastic. I would recommend this SPG property to anyone! Thank you W! read more

W Seattle - Honeymoon treats! - Hotels Near Me - Seattle, Washington

Just a fabulous hotel all around. The evening manager Anthony Ward definitely makes sure my stays are fabulous. The W's are well known for their lounge and bar areas, but, I have to say Seattle is my fav. The staff is always friendly and ready to meet your needs whenever and whatever. I highly recommend the Sexy Fries......my BFF's favorite. Whether you dine in the bar or the restaurant, the food is fabulous. This hotel caters to the business traveler. It's nice to stay at a place where staff remembers you name. The Hollywood, CA W is also a must see!! read more

Stayed 2 nights at W for meeting Check in experience was traumatic. Verbally threatened by welcome desk manager. Hotel claims to be dog friendly -- no they sre not! If you have pet, stay at 1 of 2 kimpton hotels within a block of W. read more

This hotel is so-so. I've spent 98 nights of the past calendar year in SPG properties and this is the first property I've felt inclined to review. Unfortunately my thoughts are largely negative. Beginning with check-in - I have had a handful of experiences where the front desk seems cold and aloof. I've written to the hotel complaining about the attitude problem, but it doesn't seem to get resolved. Given that in general, staff tends to gauge urgency based upon management behavior, I have to assume the management either simply doesn't care, or doesn't understand the problem. Next - there were no upgrades available. This is fine, as I don't always get upgraded. But the standard room lacks a lot of basic amenities: coffee pot, mini fridge, extra outlets, etc. This trip (my 3rd at this property) I am staying in one of the newly remodeled rooms - the design feels inexpensive. Initially, I liked the reclaimed wood look behind the beds, but quickly realized that it is laminate. Further, the walls are furnishings are far too stark. I would say the room is far more consistent with an Aloft room than a W room. Lastly, I'm just surprised by some of the extra charges the hotel is making me pay. To have a mini refrigerator, I'm paying an extra 25 dollars per night. To have coffee brought to me in the mornings, another 10 dollars. At most other SPG properties, the lack of one amenity can usually be remedied by calling the front desk for little or no charge. That does not seem to be the case at the W Seattle. Two stars for cleanliness and one star for Trace. read more

Trendy, clean, organized. Centrally located, next to loads of office buildings and 11 min walk from Pike Place Market. It has a fitness center, business center, bar/ restaurant... etc. During check in they gave me two bottles of water and there are another 4 bottles in the room, they definitely know to keep their guests hydrated. read more

I owe the W Seattle an updated Review - Especially the Director, Sean Morrow, a quick shout-out. I wrote the above review in complete frustration and disappointment while traveling back home from Seattle without my luggage... However, Sean called me directly the following day letting me know that his team had found my luggage. The mistake was made where my suitcase got coupled with others, and was accidentally delivered to another guest's hotel room - The mistake wasn't discovered until the following morning, and thankfully, the guest notified the staff at the W of the issue. This situation was not an easy one for the W, and for me, the customer, to deal with, but Sean and his staff did what they could, at the time, to re-mediate the situation. It was also an opportunity for me to exercise self-reflection and patience; this was an honest mistake, albeit a very inconvenient one. But, Sean really made things right with me by finding my luggage and over-nighting it back to be as soon as he found it. read more

Check-in was memorable...in a good way. Emma stood out among the weekly business travel I do. She was interesting, fun, creative and had good problem solving skills with a touch of elegance. I explained I have an art installation at home with all my hotel keys and she let me pick my two favorite keys. If I ran a consulting or management business she'd be on the short lost to hire! The room was setup well with the knowledgable traveler in mind with sleek lines and creative lighting with a couch that I'd actually use instead of avoid. The bathroom "Bliss" products are a nice break from the norm. Nothing mind blowing, but you can tell they have the sleek minded / hip guest in mind. The hotel is in a prime location surrounded by great restaurants and within easy walking distance to Pike Place. Just sad to see the Trace menu change with removal of all sushi. read more

Perfectly fine Westin