Had a completely stuck rear wheel on my recumbent bike. The shop expert took my bike after a quick…read moreobservation and 10 minutes later i walked out with a fixed bike. I had expected to leave the bike there, wait for 3-5 days, and then pick up the bike. Instead it took me longer to get the bike out and back into my car than it took the expert to fix my bike. And this is not the first time that i received the best service an advice from REI for the last 10+ years (when they were in Santa Monica).

When you come in, they push for you to be a member in an abusive manner. Handed me two fliers that…read moreI just put on their furniture. When you purchase, it's the same thing. I made a purchase in-store, and the sales associate asked me 3 TIMES if I want to be a member. I said no all three times. "Are you sure?" YES I'm sure! "I just want to make my purchase." Even when he handed me the receipt he asked if I'm sure. It's very aggressive, predatory, and in poor taste. They use outdated abusive sales tactics. Forced and contrived, like he was about to twist my arm. It's very uncomfortable. NO IS A COMPLETE SENTENCE. They do not understand what NO means. Terrible training on management. I've attached screen shots from Google reviews from other customers that have experienced this obnoxious pushy behavior from their employees. It seems to be an ongoing issue to harass their customers. I would recommend doing the drive to their Manhattan Beach location, as other customers have recommended to avoid the obnoxious abuse.

Big 5 Sporting Goods (4.5 stars) Nehemiah helped me on my…read morelast visit, and he was patient and helpful the whole way through. I've been in this store many times, and no matter what I'm looking for, they somehow have it tucked away somewhere. You just have to know whether to check upstairs or downstairs. They make the most of their space and keep a wide variety of items in stock. It's a clean, organized store with good staff and good deals. I always end up finding what I need, and the service keeps me coming bacK.

Came in looking for an assortment of shoes that were of the slip-on variety. Coloring and style are…read moreimportant, but so is comfort and price right? Was greeted instantly by a gentleman in the shoe section who was quick to recommend a few choices and didn't hesitate to go back and forth a few times. Big 5 has a decent selection of shoes and some big names. However, there prices are still too close to what you would pay in a named shoe store itself, like nike, adidas, new balance, etc. And while I didn't end up buying anything the customer service and staff as a whole were super helpful and pleasant. Lastly, now that it is summer they most certainly have everything one would need with regards to swimwear, pop up chairs, towels you name it. This Big 5 location has been a fixture in Culver City for a long time. Let's hope it stays that way.

I really enjoyed my visit to Arbor in Venice. There was a sale of shirts, sweatshirts and hoodies…read morefrom the former San Diego store with such a nice selection of designs and sizes. The store is remarkable and serves the Board community well. The thing about Arbor over other sporting goods type stores is that the products designed and materials used follow strict sourcing requirements to reduce the impact to earth. I got my first Arbor shirt at REI over 20 years ago and have been an avid follower of their products. I ended up buying several sweatshirts and hoodies which were embroidered or printed in very cool fashion. All the items I purchased were 50 percent off and are of great quality. The cashier and main employee was really nice, as we had nice conversations about our dogs and how she got into boarding. With such nice savings, I'll be back for value priced summer clothing in the next few months.

They do a great hot wax for my snowboard. Dropped it off on the morning it was ready to drive up to…read moremammoth later that afternoon.

I don't write reviews often, but Marko and KT at the Abbott Kinney On Cloud location genuinely…read moreearned one. I drove all the way from Long Beach and I would do it again without hesitation. I walked in as a professional DJ who is literally on her feet all day at weddings, corporate events, and everything in between, and walked out feeling like I had a full personal coaching and styling session. Marko was THAT guy. He took the time to actually understand my life, my needs, and my vibe before recommending a single thing. Sweat-friendly apparel? Check. The perfect shoe for 8-hour performance days on my feet? Nailed it. His attention to detail, humor, and genuine care made the whole experience feel less like shopping and more like being helped by a friend who happens to know everything about athletic footwear. I was so inspired that I posted about On Cloud on my Instagram story to encourage others to shop at THIS location. That is not something I do lightly. KT set the tone from the jump with hospitality that made the whole visit feel warm and welcoming. You can tell both her and Marko genuinely love their jobs and love this brand, and that energy is absolutely contagious! Give them both a raise, protect them at all costs, and never let this store lose that warmth. On Cloud makes me feel like a baddie athlete and I am fully here for it. If there is an affiliate or athlete program, I am raising my hand because this brand already has my whole heart.

Absolutely love my ON shoes! I got a pair through the WalkGood organization, and fell in love with…read morethe brand. The name hits the nail on the head, because you literally feel like you're walking on clouds! I got the On Cloudmonster Hyper Shoe in pink! This is my favorite running shoe, and I feel much lighter running in these than any other shoe! I ran in the shoe for the first time at the Abbott Kinney One, and they were one of the sponsors. Their booth had displays of shoes and also a fun booth (photo attached). Their store was super clean and had a variety of items, including socks and other accessories. The workers were helpful and we even shot a promo outside of the store. I think you get tremendous value for your buck, and it's definitely worth the purchase if you're on the fence!

LOVE this latest addition to Abbot Kinney!…read more Went to the grand opening yesterday and instantly fell in love with the clean lines and cuts. All the shirts I tried on felt like some kind of technical cashmere, and more importantly, made me look sexy, like when Shrek's donkey drank that magical elixir and became a sexy stallion. Never thought athletic streetwear could look so sleek. Nike could learn a few things from this place. I believe this brand is from Australia, and what ever they're doing down under is on the up and up. Love the brand theme of #respectyouruniverse. Oh, can't forget a shout out to their super sleek backpacks. They're almost futuristic, but all kinds of practical. You have to check out their one-strap small backpack.... something even Boba Fett would sport in an instant (even has room for 2 lightsabers and a blaster too!). Prices are extremely reasonable, and you'll love the haute couture vibe. Super friendly staff too! Ask for Xavier (he has connects with the boss).

Amazing athletic wear with a very personalized and upscale experience. The staff caters to your…read moreneeds is warm and friendly and ensures you are educated about the brand and each crafted piece you are purchasing. I love it's very comfortable to shop here and does not feel pretentious and uninviting. I was offered iced tea while I shopped, and got a few pieces that were great quality and fit. I love how they have a comfy couch and aromatherapy for others to relax while you shop, this is the only store right now in the US other then the NYC store. It's a Canadian brand which you know means fair labor wages and high quality!!

Amazing deals and sales at this location. Great quality…read moreshorts of Adidas . Allan was helpful and so friendly. Will come back for sure

Fun store! The staff were friendly and welcoming. They had some cool, unique items in you don't see…read moreeverywhere. Scored the exclusive Abbot Kinney Adidas tote bag with my purchase, which was a nice bonus. Definitely worth stopping by if you're in the neighborhood.

To start off, every employee I have had the pleasure of interacting with is fantastic…read more However, I preferred working closely with Mick (Michael) as his knowledge and feel for the custom inserts is on another level. I have absurdly flat feet that have been compounding my lower back issues for years. Mick has a unique way of providing a more aggressive shape to the inserts that completely alleviates the pain when I use them for my typical activities - be it running, weightlifting, basketball, or just walking around. There is a chance that they provide some level of 'discomfort' prior to being broken in, as your feet, and muscles, are adjusting to a completely new position. Stay committed to the extra support and know that you will soon re-balance with the correct position imminently. These aren't supposed to be completely comfortable, they're supposed to work. These guys take it upon themselves to make sure that the insert and shoes you select and purchase are the right fit for your needs. The membership programs are awesome and the customer service is fantastic. 10/10 experience.

I was greeted right away by Gerson, a friendly and knowledgeable salesperson. He seemed to…read moregenuinely care about getting the right shoes for my needs, not just making a sale. I like my new Hokas and would definitely go to him for future needs.

Store feels like a high-end boutique with very friendly employees who offer coffee while browsing…read more Curious if you have to pay for it if you don't buy merch lol ‍ Great selection, very aesthetic store and the staff is incredibly helpful, knowledgeable, and attentive. Plus, the jerseys are GREAT quality, comparable to Pas Normal.

The customer service is excellent. Diego and Gerardo are always helpful and attentive every time I…read morewalk in during one of my walks and hikes. Very friendly staff and business. They have a coffee machine. Have Diego or Gerardo fix you one of their special brews! A cup of their special 'Joe' will give you a jolt to last you all day! AWESOME!

I don't know too much about the ASRV brand, that is until I stoped in to talk with Rajon. Not only…read morewas he knowledgeable about the brand, materials used and fit, but just overall incredibly helpful. After many questions, FaceTimes with my husband, and Rajon even trying on a jacket for size comparison, I walked out with a full suit that my husband had been eyeing since March! This store was very inviting and for the size had just the right amount of merchandise. Looking forward to visiting their soho location and returning to blvd. Side note: our personal trainer, who is also a former NFL player wears ASRV ALLL the time (for his workouts), so I am sure the quality is top notch but I will update soon for those wondering.

Wow Buck Mason! Your customer service is outstanding! My friend and I stopped in today because she…read moreneeded some lightweight sweaters and a tee shirt. The selection is outstanding and the sales staff is friendly and knowledgable. We were offered water and the sales staff was right on hand to bring different sizes as needed. The fabrics are all very soft and the quality matches the price. My friend bought two sweaters and a tee shirt and I'm going back for a summer sweater. This is customer service at its best!

I've bought multiple pairs of jeans from them. I had a little issue with a pair being ordered…read moreincorrectly (George vs. Maverick) that were hemmed and sent to me. Buck Mason totally stepped up and made things right immediately. They're super on it, fair, and polite. I'm a customer for life (or until they stop making button fly jeans lol)!