The manager is a nightmare. I witnessed frustration and anger towards employees and a customer. I…read morewas spending thousands a year at this location on my REI credit card; thousands. I have not used my card or shopped at REI since seeing this behavior. REI, what the hell is going on in your stores? Also, if you post a return policy, honor it. If the co-op disagrees, they would change the policy, right? Stop selling membership based on a return system you fight tooth and nail. Customers find another outfitter.

Unbelievable customer service. When you purchase things, you would not have any problem. Problems…read morewill come up, when your product is defective and trying to resolve it. It says on the website, for the product defects, if your item has a manufacturing defect in materials or workmanship, you can return it AT ANY TIME, REGARDLESS OF THE PURCHASE DATE. They would not even going to look at the product to verify. They'll just say reach other the customer service or the product company. (Then what's the point of getting things through REI store?) Customer service said that the store manager Porsha and Chris were wrong about this and they should have known about their own product defects policy even if it's after 1 year from the purchase date (Mine was 1 year and 1 month after). Very disappointed about how the store Manager Porsha and Chris treated the long time customers. REI should give them a proper policy training so that they don't just focus on the 1 year satisfaction guarantee and be able to handle more complicated cases.

Horrible customer service. The owner are scammer. Do not shop there. You will lose your money…read morebecause they don't replace or refund anything. Very cheap and ugly people working there. I have ordered a sweatshirt for 90.99 and never got the package from them. The tacking number they sent me does NOT prove the content of the package. It could be fake or filled with some random trash like items. When I called back this old guy screamed at me and refused to send me the replacement. Instead , he asked me for more money to pay for the sweatshirt and I refused to do that because it's a scam ! They just want your money but do not send anything to you or pretend they did by sending you fake package . I am going to file a legal complain with local and federal authorities. I want my stuff back or the money.

I was looking everywhere online for a men's Northwestern long sleeve hoodie t-shirt (not…read moresweatshirt). Not an easy thing to find, especially at a reasonable price. Campus Gear came through. I called before ordering online, and the person I talked to was very helpful. They shipped it right away so it arrived before the holidays. The shirt was good quality and fit my husband perfectly. I couldn't be happier.

DICK's has been around since the late '40s, and this particular location carries a great selection…read moreof apparel, shoes, accessories, and outdoor items! We stopped by to look for shoes and apparel, and the selection that they had were impressive! I loved that they featured all the brands, and their shoe section was well-stocked. There could be more staff in certain sections, like the footwear; the one that was on shift was slightly unhelpful. Located at Village Crossing, there's ample parking. +great selection of shoes and apparel +ample parking +located at Village Crossing

Expensive gloves proclaimed to keep hands warm in freezing weather do not keep hands warm.read more

Even during this Holiday season chaos the service at this lululemon is outstanding. Nick at the…read morecounter today was incredibly kind and brought some joy to our day of tedious returns!

I wanted to leave as soon as I got in. Chaotic menswear area full of sales racks pushed against…read morenew drops, and it's tough to find sizes vs color options of recently released clothing. The mens area isn't small, but it always feels cluttery toward the back when I visit, and only a small segment of what they offer online is in the store. Shout out to salesperson "Christian," who worked with me to try to find a gift item, but ultimately we could only find them online.

The best pre game stop for those who bleed purple. Only reason I would give fewer stars is I can't…read morebuy more.

Daddy J. has been showing his curiosity for the Home of the Wildcats. I often times forget that…read moreNorthwestern University is part of the Big Ten Network (because nothing is memorable about them). My photographic memory told me that I've passed by The Locker Room on the way to some restaurants on Central St. The Locker Room is located directly across from Ryan Field. Currently, there are many off-season apparel, accessories, and gadgets on sale. Once we walked into the actual store, the space was quite cramped and hard to maneuver. However, they were well-stocked and had massive inventories. A older gentleman with a suit was the store attendant. He was very friendly and helpful with Dad's searches for short and long sleeve t-shirts. Dad thought the large size would fit, but they did run small. However, the sweatshirts were true to size. In the end, Dad walked away with one (1) sweatshirt, one (1) short-sleeve t-shirt, one (1) long-sleeve t-shirt, and one (1) cap for $125.31. I thought the price was fair for these four (4) items that would normally cost somewhere between $150 to $200. I'm not really familiar with other NW souvenir shops around, but I would recommend this place if you're looking for everything NW (but they won't beat Wisconsin)!

My boys are anti shopping, but will make an exception for Dino's. They have apparel for every…read moresports team imaginable. My older son likes a variety of sports teams and I've found it all here to support local teams as well as those in Texas and Florida. My youngest is for some unknown reason Ohio State's biggest fan and there's plenty of Ohio State love here, although he was bummed there wasn't a kids jersey or lanyard on our visit last weekend. He did get excited about a new Ohio State t-shirt (probably his 40th one) and a pack of college football cards. They do have a great selection of cards too. I find that they don't go out of their way to help you here, but if you ask questions on where things are they are helpful.

Good jerseys, organized and lots of cards! Cards are a little pricey but there's a great selection!read more

Clark Street Sports offers various apparel and paraphernalia of local Chicago sports teams. There…read moreare accessories (such as lanyards), items for babies and kids, hats, jerseys, women and men apparel, drinkware, as well as items for your pets! Fans of the Bears, the Blackhawks, the Bulls, the Cubs, and the White Sox can find a few things here, in addition to those who are looking for souvenirs that are Chicago-centric (city of Chicago or of the Wrigley Field). I thought their hat selection was pretty good, with a good selection and of different styles. I liked the embroidery work on some of them. The staff here are also attentive and are readily available to answer any questions or to offer any assistance. Located next to Finish Line. +Chicago sports offerings +located next to Finish Line +friendly staff

I experienced poor customer service with an attitude at this store today. When I've shopped here…read morebefore they've been relatively unhelpful and are usually have many sizes out of stock. This time I'll take my business elsewhere.

Good selection of plain t-shirts and sweatshirts. If you are…read morelooking for shirts or plain items for diy's Worth checking out . The owners where helpful and the gentlemen whom is stocking the shelves helped us find the right colors and sizes we where looking for.

From the owner: At our buisness you will find: Chicago T-shirts, Chicago Souvenirs, All kinds of tshirts, socks,…read moreleggings, jeggings, winter socks, diabetic socks, panties, bras, bodystockings and pantyhose, luggage, hats, winter items and much much more

Paid for credits they expired support didn't help AI canceled my membership no resolution…read more Charged for value I never received. For the cost of four credits, they lost a long-term customer and all future payments. Great customer retention policy.

I went to a free Sunday morning fitness class at Fabletics. It was a really nice event with a…read moretalented instructor. I did have to make an online reservation beforehand for my spot. The store provided complimentary drinks, and the gave a special promotion of all items at 40% off or you could choose to get 70% with a subscription. They kept the store closed to just those who took the class, so it was a nice private shopping event. The store itself was clean and laid out nicely. There isn't a huge variety of colors on items, however leggings there are boundless options. I ended up purchasing an off the shoulder sweatshirt from seeing it on a mannequin. The manager helped suggest the size and when it did fit perfectly. You have 90 days to return/exchange should you change your mind (don't cut the tags unless you're sure). I like that they didn't pressure you to do their monthly $59.95/month subscription. I also think that it's great that this store continues to support the local fitness community.

I was in the market for a perpetual plaque for my office's bracket pool, and I spent a considerable…read moreamount of time looking at various online shops before checking Classic's site. I was surprised to find the prices to be so comparable. Conveying instructions, inscriptions, fonts, etc seemed most reliably done in person, so I chose Classic. I'm glad I did! The price was right, the plaque looks great, and I know that future engravings for the plaque will look uniform.

I have worked with Gary at Classic Design Awards for years and he always delivers a quality product…read moreahead of my deadline. I appreciate his professionalism and his beautiful engraving work at a very competitive price!