I have been a loyal shopper Sonoma Outfitters since 2017. They stock everything I need, from…read morequality hiking shoes, to water proof rain gear. And all at competitive prices. On a recent gift hunting trip, I walked into a nearby shop to pickup a birthday present for my wife. I found exactly what I was looking for, however I not a single store associate would even acknowledge my presence. I then thought to myself, "I wonder if Sonoma Outfitters would these?" Sure enough they did and had other options as well. And of course, a salesperson helped me navigate through my decision and took the time to answer my every question. I love this store and hope they remain part of our community for decades to come.

if i could give ZERO STARS I ABSOLUTELY WOULD. my boyfriend and i came in here today to browse and…read morewhen we walked in none of the cashiers/associates greeted us or even acknowledged us. as we continued browsing i noticed one of the associates kept going back and forth and staring at my boyfriend (my boyfriend happens to be black and he happened to be only black person in the store) and that made me feel uncomfortable because i genuinely wanted to buy myself something but the way the employees made me and my boyfriend feel left a distaste in my mouth. please train your staff to be more welcoming towards customers and to stop assuming any person of color that comes in is going to steal something.

GREAT SERVICE Asmaure (who made us feel so comfortable and…read moreimportant) kept saying that they wanted us to be comfortable. Ash was so kind and helpful. Great shoes too We are very satisfied

Stores like this shows why brick & mortar shops go out of business and people shop online instead!…read moreI would rather order ten pairs of shoes online, try them in the comfort of my own home and return the ones that didn't work out than to step foot in Fleet Feet again. The moment I entered, no one greeted me (though, subsequent customers all got a warm "Welcome In"). I waited in line at the cash register while a customer was being checked out with employee #1. Customer left and employee #1 says there are 2 customers in front of me. So I walk around and check out their shoes. I was referred to Fleet Feet from my podiatrist who recommended I come in for Oofos. I do not like to wear socks (unless going hiking, I wear socks with my Altras) and just wanted a pair of slip on shoes for everyday wear. I saw Oofos had a pair of slip on shoes and thought I would try those on so I waited. I watched 3 customers come in and they were all greeted with a "Welcome In". I watched Employee #1 help a customer in front of me and employee #2 help the second customer in front of me. Employee #3 was finally done and walks up to me and tells me "My shift is over, employee #1 or 2 will help me when they are done". I waited for 30 minutes, had to renew my parking too! It wasn't just the wait, I dont mind waiting for good customer service. At around the 30 minute mark, employee #1 who was still with his customer, walks over and asks how he can help me. I felt like he was just trying to push me out at this point. Why are you NOT giving me individual attention as you are with your current customer? I told him I have bunion pain and looking for an everyday slip on shoe. He did not suggest any items to help with my bunion pain. He did not even acknowledge my bunion pain. I mentioned I dont like wearing shoes with laces and noticed the Oofos had a pair of slip on shoes I can try. He told me to go to Beck shoes instead. I asked if I can try on the Oofos slip on shoes. He said they are limited sizes (I found out after, because that style was discontinued) and grabbed me a pair of 7.5. I tried it on anyways but it did not fit because I am a size 8. I put the shoes back, walked out the shop and will never be back again. May I suggest that Fleet Feet operate on an APPOINTMENT ONLY basis given the individualize one-on-one service that can take up to 45mins-1 hour. They have a foot scan and that can take up to 10 minutes to scan, interpret the data and explain findings to their customers. I was not offered the scan either so I will not be back!

Diana the cashier, she was so sweet! So was the gentleman greeting at the door…read more What I loved about my shopping experience today was the fact that I recently got back into the gym after 9 long years of giving up. We came in wanting a pair of Gym gloves for my husband & myself wanted a bar mat & ankle supports (which I've never used before) until she said don't give up everything is new to you. Try these next few steps to help you in your journey. I felt her being genuine with me and not just trying to sell me another item. Thanks again.

These guys are jerks. Wife mistakenly bought football cleats on clearance, not realizing there's a…read moredifference between soccer and football. She brought it back less that 24 hours later and they refused to exchange or refund. Could have done the right thing, but hid behind inflexible policy. Hope it was worth it jerks, you lost our business for good. We'll never shop at a Dick's again. The name is apropos, they are dicks.

Miss Jan & her wonderffull store. Always found something beautiful open open open!!!read more

I love this shop! I didn't realize they moved from their old location to the next strip within…read moreMontgomery village facing out on Hahman drive. They've been there for about 6 months!! They are still available for shopping! It's light and bright inside which is lovely while browsing all the goodies. If you've never been it is a lovely gently used second hand shop with housewares and goods as well as clothing and jewelry. A nice mix of items for sale and set up in the shop by color which I'm a sucker for because it really helps if you know you are seeking something pink you can easily search their selection without being overwhelmed by having to go through the whole store. The back room feels like the old store more than the rest of the shop, but the whole vintage/eclectic/shabby chic vibe is still with the store because they curate their displays so beautifully, Reasonable pricing overall. It's a lovely shopping experience and treasure hunt every visit.

This location is near my home, this could actually be a sin or a curse. I love how well lit and…read moreorganized the store is! I could shop for hours just in the shoe department alone. I have purchased so many cute outfits here, I believe now it's one of my new addictions. It's along my walk when I'm getting my steps in. There's days when I had no need to go in, but guess where I find myself? Inside shopping! Oh Lord I need group. I absolutely love this place you can catch great sale items on any given day!

The blonde girl working there fairly young named BROOKE was extremely rude.I tried to confront her…read morefor help, and she kept looking at me from the corner of her eye and avoiding me and even turned her body away from me. I had to stand by her for 1 compete minute , and then say excuse me two different times for her to slightly turn her head and acknowledge me. I asked her if she could help me and she did not respond. I asked her where the business attire would be for an interview and she said the "the whole area is pretty much business attire". I asked her about where should i look more specifically and she just pointed in a direction. The whole time she was speaking to me she was so incredibly rude and acted like I was bothering her and continued to back away as she was speaking to me. To top it off when I was in line for the fitting room to try on the clothes I wanted to buy, I look around to see her talking to two other coworkers about me and snickering, one of them being a manager (a hispanic girl) I didnt get her name. And as soon as I make eye contact with the 3 of them they all give me dirty looks and kept snickering. This was a horrible shopping experience, and I spent a lot of money in this store, to be treated horribly! I will be telling others not to shop here for this reason until they address my concern and experience. The fact that the manager girl (hispanic girl) was snickering with BROOKE the sales floor associate about me and giving me dirty looks the entire time i was in line for the fitting room was the cherry on top , I felt so harassed and uncomfortable during my time here. I spent over $200 at this store just to feel threatened. This happened on 09/09/2026 at 6:30pm.

Great customer service by Chris. Walked me through every step of the way to get the perfect fit,…read moreand style that I needed for work. Old school customer service that is hard to come by these days. Chris should be capped up to management if he isn't already. Definitely will come back for my next pair.

The manager Chris was awesome. He was extremely helpful and nice. Very knowledgeable and went above…read moreand beyond. Need more retail workers like him! Will definitely be using this store in the future because of my interaction with him while shopping.

This location has been my source for shoes and socks since moving here in 2018, but this Big Five…read moreis now closed and empty so don't waste you time.

Everytime we go into the Rohnert Park location there is always someone to help. They have 1 day…read moredeals an amazing prices. I've even missed the sale and they've honored the coupon the next day. They have a great selection Brian, who is the store manager is always attentive always happy and smiling and he makes it a pleasure to shop there. I highly recommend going in there whether you're looking for great deal on shoes work out wear, camping gear to seasonal. It is amazing.

I have come to Gryco with a super rush order two times in the past 30 days. They went into action,…read morefull steam ahead for both orders, executed, and have the T-shirts ready for us by the deadline. I appreciate you all making it happen and being so highly recommended with our firm. Thank you for being the go to for our T-shirt orders. You're the best !

Absolutely horrible business! Their Sales people are very rude and hard to be reached to get info,…read moreas they are hardly every in the office. When you do call to get information no one ever seems to know what is going on with your order. Several orders were done incorrectly with no real reason to why they were. The owner, Cheryl, got extremely crabby on the phone when I called to complain. On one occasion I had even walked into the office as they were talking badly about a previous customer, Sleepy Hollow, and how difficult they were to work with. Very unprofessional! I would never recommend using them. They are horribly overpriced! You might as well use another local business or go through an online store like Custom Ink or Teespring.

Items are pretty well stocked here. Especially in the socks and clothes. very good at serpent of…read morepots and cast-iron from lodge to corset and everything. And of course, home decor as well. Definitely the place to stop and shop for housewares. I'm

The employees were not at all friendly.. No one asked if we…read moreneeded help..I believe that is in the Marshalls handbook.. says 10 ft engage with customer.. We were passed by 4 employees and the cashier.. They were not friendly and not helpful.. Santa Rosa Marshalls take note.. There was an employee there and it could have been a secret shopper.. Epic fail Marshalls in Santa Rosa So employees or management.. Get it together... You ran off a employee/customer with your lousy customer service..